the future of mobile dinner - vincent philipsen - empowering everywhere

Empowering Everywhere Vincent Philipsen, Regional Sales Director Northern Europe

2 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 2 2

Mobile Channel Challenges The ones you know about Native

Phone NaBve Channels

(2011 Q1 device sales source Gartner)

Device DetecBon Security Frameworks AnalyBcs & ReporBng Data IntegraBon TesBng Upgrading ApplicaBons

New Devices New Device OS New Device OS Updates New Browsers New Browser Updates

Mobile

Web

Data Integration

Device Detection

New Browsers & Browser Updates

Production Services

New Devices

Mobile Ecosystem Changes

Security Frameworks New OS &

OS Updates

Application Upgrades

Application Development

Blackberry

Android

iOS

Windows Phone Symbian

HTML5 URL Based HTML5 SPA HTML5

Tradi=onal Mobile Web WML Basic HTML HTML4

WebOS

J2ME

iOS (16.8%) Android (36.0%) Blackberry (12.9%)

Windows Phone (3.6%)

Symbian (27.4%)

J2ME (4.1%)

WebOS (0.2%)

3 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 3

BUSINESS How do I…

§  Secure brand adherence / loyalty? §  Deliver customer convenience? §  Reduce customer support costs? §  Get to market fast? §  Acain operaBonal effecBveness? §  Drive employee producBvity? §  Increase profitability? §  Lower risks?

§  Plethora of device opBons, modes, delivery mechanisms? HTML5 iOS phone & tablet / HTML4 Android phone & tablet / NaBve Windows phone, desktop & kiosk / Hybrid RIM / Symbian / Mixed-‐Mode Desktop Web

§  Consumer demand for on-‐device funcBonality (GPS, payments, etc)?

§  Employee demands for BYOD? §  Deliver great UI/UX experience? §  Security and data integrity challenges?

The MulB-‐Channel Challenge

TECHNOLOGY How do I cope with… ?


Financials: 6X growth over last 2 years

Employees: From 200 to 950 employees

Markets: MulB-‐Channel Enterprise ApplicaBon Plajorm MulB-‐Channel B2C & B2E Apps MulB-‐Channel ApplicaBon Management

Ver=cals: Financial Services |Travel | Retail | AutomoBve

Healthcare | UBliBes | TelecommunicaBons Manufacturing | Oil & Gas | Media & Entertainment | TransportaBon

Customers: Over 1 billion end user sessions annually

More than 60 blue-‐chip deployments Deployed in 38 countries

Kony Overview

KonyOne PlaOorm Write Once, Run Everywhere

Kony Apps Feature Complete, Extensible, Configurable

Kony Mobile App Management

2010 2011 2012

2010 2011 2012

Offices: From 2 to 11 offices worldwide

2007 Founded

2008 Launch

2010 Cash Flow PosiBve

2015 $500M Company

2011 4X Topline Growth

2012 275% ACV Growth


Empowering Everywhere: Consumers

Finance

Automo=ve

Travel Insurance

Retail

Healthcare

Search Products

Purchase Tickets

Manage Accounts & Investments

View Statements

EsBmate Payments

Review Cars

Get Quotes

Find Agent

Submit Claims

Make Payments

Build Your Car

EsBmate Trade-‐In

Locate Dealers

Plan Enrollment

Find Providers

Manage Wellness

Manage PrescripBons

Co-‐Pay & Bill Pay

Flight, Hotel Check-‐In Manage Rewards

Book A Room Check Flight Status

Review & Share Locate Stores Checkout

Manage Account Use Coupons

Pay Bills

Apply for Loans Transfer Funds


Empowering Everywhere: Workforce

Human Resources

Incident Management Sales AcBviBes

Customer Loyalty

Sales Orders

Customer Analysis

MarkeBng Campaigns

Maintenance Scheduling

Crew Scheduling CRM

Policy Review

Manuals & Procedure Checklist

Timesheet Management

Expense Management

OrganizaBonal Insight

Opera=ons

DisrupBon Management

Field Services

Talent AcquisiBon

Leads & OpportuniBes

Account Management

Process Management

Risk Assessment

Inventory Management

Contractor Management

Equipment Assessment

Supply Chain Management

Industry Commercial Banking

Consumer Packaged Goods

Wealth Management

Document Management

Fleet Management

Healthcare Management

Media Management


Kony Products

KonyOne PlaOorm: Write Once, Run Everywhere §  Open, Standards-‐Based Architecture §  Broadest, Deepest MulB-‐Channel Support §  Integrated B2C, B2E FuncBonality

Kony Apps: Feature Complete, Extensible, Configurable

Retail CRM Healthcare Brokerage Airlines CRM HR Banking Auto

Kony Mobile Applica=on Management §  Enterprise App Store §  Centralized Web based Management Console §  Integrated MDM CapabiliBes


CHAN

NELS

ON-‐DEVICE APP CONTAINER

KIOSK WEB DESKTOP WIN 32 DESKTOP TABLET SMART PHONE FEATURE PHONE

ON-‐DEVICE APP STORE

Cross Channel API

§  UI / UX §  Device Features §  UBlity

Channel Specific Proper=es

§  UI / UX / Widgets §  OS Features

Foreign Func=on Interface

§  New Device API §  Non – UI §  Third Party Workflow

Connectors

§  Services §  Data Conn §  ERP / CRM

FOUNDA

TION

Device DetecBon Usage & AnalyBcs Flow Controller

KonyOne Studio

§  Form Designer §  Script Editor §  Publish / Deploy

KonyOne Server

§  Device DetecBon §  Usage & AnalyBcs §  Flow Controller

Kony Sync Server

§  Full Offline Capability

§  Audit Metrics

Kony MAM

§  Console §  Enterprise

App Store

COMPO

NEN

TS

§  Alert Services §  Device Database §  Mobile Web HosBng

§  Event Editor §  Service DefiniBon §  Data Mapper

Write Once, Run Everywhere

Mixed Mode Na=ve

iOS

Blackberry Android

Web OS

Windows Phone

Symbian J2ME

Mobile Web

URL Server Based

Hybrid

SPA

TECH

NOLO

GIES

Basic HTML

HTML5 §  Mix and match HTML5 and NaBve code on

form by form basis

§  Leverage naBve capabiliBes and rich HTML5 for fully opBmized apps

§  Create seamless experience for end users


4.x 5.x Today

3.0

6.0.0 7.0.0

KonyOne SLA: Future Proofing

Kony PlaOorm Version 3.0 3.5

4.0

4.0

2.3

7.0 8.0

2.5 4.5 5.0 5.5 6.0 6.5

1.0

Kony has you covered OS Upgrade – 30 days*

New Device on New OS – 90 days* *from final GA SDK release to developers


Paths to Success

Custom B2C, B2E App

Configurable pre-‐built apps

MulB-‐Channel ApplicaBon Development Plajorm


Change Once, Change Everywhere Tim

e

Effort Alterna=ve Solu=ons

OS Update

Update Features

New FuncBonality

Add Languages

Add Security

Custom App + Mobile Web 40% – 70% TCO Savings

the future of mobile dinner - vincent philipsen - empowering everywhere

Technology