the fundamentals of training
TRANSCRIPT
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The Fundamentals of Training
John Green @johndashgreen facebook.com/jgreen
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The Fundamentals of Training
Understand:
• The principles of how people learn
• The four primary methods of instruction
used by the BSA
• The BSA's training techniques
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The Fundamentals of Training
Team-Based Learning Model
• conducted in small groups• calls for individual and group
accountability• gives team assignments• promotes learning and team
development• frequent and immediate feedback
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The Fundamentals of Training
Team-Based Learning Model
PATROL METHOD
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T3 – Train the Trainer Series
The Fundamentals of TrainingEffective Training regardless of Scouting experience
Trainer’s EDGE™Skills for advanced training courses
Master TrainerRegional level or at one of the BSA’s national training centers
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Scouting Trainers
• Come from all walks of life• Are rarely educators or professional trainers• This course will introduce basic training skills
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Opening Ceremony
The Scout Oath
On my honor I will do my bestto do my duty
to God and my countryand to obey the Scout Law;
to help other people at all times;to keep myself physically strong,
mentally awake, and morally straight.
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Opening Ceremony
The Scout Law
A Scout is trustworthy,loyal, helpful, friendly,
courteous, kind, obedient,cheerful, thrifty, brave,clean, and reverent.
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Why and How We Train Leaders
Why do we train leaders?
We train leaders to ensure that Scouting is exciting, relevant, and safe.
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Why and How We Train Leaders
How do we train leaders?
small-grouppersonal coaching
self-studycenters of excellence
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Why and How We Train Leaders
Small GroupFun and fellowship
Easier to shareShared experiences are a powerful learning technique
Immediate feedbackBenefit from others accomplishments
Share similar challenges and concernsBuild relationships and networksNOT a lecture to a small group
Informal or formal settings
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Why and How We Train Leaders
Personal CoachingSome are unable to attend scheduled training
One-on-one gets new leaders trained quickly
Appropriate for orientation and basic training
Informal setting
Adapt the syllabus from a formal training
Ensures learning objectives are met
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Why and How We Train Leaders
Self StudyOwn schedules and venue
E-learning
Used when group or personal is not available
Limited effectiveness - encourage other methods
Follow-up by trainer to check for full understanding
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Why and How We Train Leaders
Centers of Excellence
Learn by visiting/participating with great units, roundtables, districts, camps, councils, and other Scouting events.
The BSA will be establishing and recognizing Centers of Excellence where formal training will occur through
observation and participation in successful program.
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Why and How We Train LeadersThe mission of the Boy Scouts of America is to prepare young people to make ethical and moral choices over their lifetimes by instilling in them the values of the Scout Oath and Law.
Our ability to influence the lives of young people depends on our understanding of the aims, principles, and techniques of your role in Scouting. Training is what makes that possible
Leaders need training as soon as possible using the best training method available.
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Characteristics of Good Trainers
What are the qualities of a good BSA trainer?
Professionalism
Effective Communication Skills
Rapport
Organizational Skills
Experience
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Characteristics of Good Trainers
ProfessionalismTrainers are role models
Should be confident and enthusiastic
Don't flaunt their knowledge, they help others develop skills
Wear complete, proper uniform
Behave according to the Scout Oath and Law
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Characteristics of Good Trainers
Rapport
Demonstrate good interpersonal skills when they interact with participants.
Friendly and have the ability to handle conflict without losing their cool.
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Characteristics of Good Trainers
Organizational Skills
The ability to balance responsibilities and manage time is critical to successful training.
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Characteristics of Good Trainers
Experience
This does not mean a shirt full of knots or 50-year veteran status.
It means they have an understanding of the Scouting roles they train others for.
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Characteristics of Good Trainers
Other Characteristics and Skills of Effective Trainers Patience
Flexibility
Empathy
Ability to nurture others
Creativity
Commitment to the position
Ability to be a team player
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How People Learn
Scouts and adults learn best when:
• They understand why something is important to know or do
• They have the freedom to learn in their own way
• Learning is experiential
• The time is right for them to learn
• The process is positive and encouraging
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How People Learn
Scouts and adults learn best when:
• They understand why something is important to know or do
• They have the freedom to learn in their own way
• Learning is experiential
• The time is right for them to learn
• The process is positive and encouraging
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How People Learn
They understand why something is important to know or do
People who want to be there vs have to be there. Trainers help both types understand why and how the course is going to help them.
"What's in it for me?" - may be unspoken but is common among adult learners. Answer that question!
Avoid acronyms and Scouting language. "The SPL was elected to the OA and wants the PLC to attend NYLT this summer."
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How People Learn
They have the freedom to learn in their own way
People learn in different ways. By watching (visual); by listening (aural); and some by doing (tactile).
Vary your teaching styles and offer opportunities for each type if possible.
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How People Learn
The time is right for them to learn
When an adult first joins Scouting or takes on a new role, is when the time for learning is right. That is when they have the most motivation to learn.
Also in unplanned teaching moments. When a question, challenge, or problem arises, it is a good time for learning to occur because the learner's motivation is high.
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How People Learn
The process is positive and encouraging
A course filled with positive reinforcement and fun will enhance learning
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Presentation Media: Flip Charts
Flip charts and posters are used to:
• Attract and hold attention• Develop an idea• Present information to small groups• Highlight key points• Review and preview key points or messages• Add variety to discussions• Speed up learning• Increase retention of information
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Presentation Media: Flip Charts
How to Make Flip Charts and Posters
Use the handouts to design a flip chart
Describe an effective trainer. Maybe a Wanted Poster – or a NOT Wanted Poster?
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Presentation Media: PowerPoint
There are two basic types of PowerPoint presentations:
Self-studyslides read on a computer screen by an individual
Instructor supportslides projected on a screen as part of a spoken presentation
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Presentation Media: PowerPoint
Death By PowerPoint
Is really a statement about the trainer being boring
But there are a lot of “bad” PowerPoint presentations out there
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Presentation Media: PowerPoint
Common PowerPoint Mistakes
Too many words on the slide
Unreadable font
Unfamiliar acronyms
Inappropriate clip art
Distracting animations
Unnecessary sounds
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Presentation Media: PowerPoint
Journey to Excellence Summary
• Measuring our Continuous Improvement• Recognizing and Publicizing Outstanding
Performance• Identifying Potential Problems so they can be
addressed and corrected• Encouraging Mutual Assistance and Support• Supporting the Local Council’s Balanced Scorecard• Building Better Scouting for More Scouts• Contact us at [email protected]• All material can be found at
www.scouting.org/Volunteer and click on Scouting’s Journey to Excellence found under Quicklinks
Summary
• Continuous improvement• Recognize performance• Identify problems• Assistance and Support• Balanced Scorecard• Build better Scouting
Gauges: Always reflects Determined Standard.
Arrow with Numbers: Represent year to
prior year increase or decrease .
Charts: Always reflects Performance Standard.
USER INSIGHT-Council ViewElements
Council Score Bar: Reports overall council tallies of current month, year over year as they land within the areas of bronze, silver or gold.
Gold Performers: Lists all Determined Standard gold councils.
Orb: Reflects gold, silver, bronze status, which are only designators at the council level.
Criterion Explainer Gives specific detail pertaining to the criterion calculation.
User Insight – Council View
GraphicChart Criterion ExplainerGauges
DATA FOUNDATION & CALCULATIONS
Leadership Assessment e-forms*
JTE Medal Recognition: Source Sheet
Finance Facts
Program Administration System (PAS) Production
Camping e-forms &Current Applications
Unit Visit Tracking System (UVTS)
PeopleSoft Human Resources
* Criteria #15 Council Leadership Only
DATA FOUNDATION & CALCULATIONS
Leadership Assessment e-forms*
JTE Medal Recognition: Source Sheet
Finance Facts
Program Administration System (PAS) Production
Camping e-forms &Current Applications
Unit Visit Tracking System (UVTS)
PeopleSoft Human Resources
* Criteria #15 Council Leadership Only
Commissioner Priorities
Commissioners are great Scouters
May be asked to do many things
NOT the primary responsibilities of commissioners
Concentrate your Scouting time on helping specific unit needs
Good Unit ServiceTakes precedence over all other
Scouting efforts
Commissioner Priorities
• Great Scouters• Often do more than their role• Concentrate on specific unit needs• Good unit service!
Training RecognitionThe leadership training recognition plan is intended to honor demonstrated performance and tenure of trained leaders in all areas of the Scouting program directly involving units. Leaders interested in collecting recognitions for the sake of the emblem only should be counseled as to the true intent of the plan. The Scouting leader who has shown interest and dedication by giving up personal time to attend a learning event should be properly and publicly recognized. Whatever format the recognition takes, it should be sincere and impressive, and the participants should be made to feel they have accomplished something worthwhile. The training committee should encourage Scouters to qualify for the various awards, provide opportunities for completing their requirements, and see proper records are kept. Recognition will establish status for the training and the awards in the eyes of all youth, adult leaders, chartered organizations, and the general public.It is important to the recognition plan that all awards be presented in a dignified manner at an occasion befitting the achievement. Immediate recognition of achievement could be given by presentation of the award in the presence of the unit membership and representatives of the chartered organization. Occasions for formal recognition should also include meetings with the chartered organization, roundtables, and council and district meetings. Recipients of awards might be recognized at the annual meeting of the district or council, and an announcement in the council newsletter and in other news media is also recommended. Keep in mind an important objective is to encourage other leaders to strive to be fully trained. Properly handled, the awards presentation can serve to prompt others to seek training and recognition.
Training Recognition
• Honor leader’s efforts• Sincere and impressive• Status for the awards• Encourage others
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Presentation Media: PowerPoint
Cognitive Overload Theory
A person has a limited amount of mental energy available to pay attention to the world around them.
As soon as they become overloaded, their attention span drops and so does their ability to learn.
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Training Methods
Not all trainers use the same training methods. Most of us are adept at one or two training methods.
The training methods used in Scouting are:Lecture
Informal TalkDemonstration
Case StudyRole-PlaySimulation
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Training Methods
Lecture MethodOne person conveys informationHas little participant interaction
When is the Lecture Method appropriate?Very large group
Introductory lessonParticipants have no experiences to share
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Training Methods
Lecture MethodAdvantages:
Time-efficient for a large number of peopleNot sidetracked by participants
Expert information is shared
Disadvantages:Have to test to determine if information is learned
Overall depth of learning a will be lowPreferred method of learning for most adults
Success is dependent on the lecturer
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Training Methods
Informal Talk MethodParticipants are more involved
Feedback is obtained through questioning and discussion
Trainer imparts knowledge but allows the learner to find answers
When would the Informal Method be appropriate?Less technical information
Information is familiar to the participants
New to the participant, but they have some relevant experience
When time is available to allow discussion and questions
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Training Methods
Demonstration MethodTeaching a skill and participants actually perform a task
Best for simple tasks or small groups with time for the task available
To Be Effective:
Trainer must be prepared and practiced
Have materials for all participants
All participants must be able to see and do
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Training Methods
Demonstration Method
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Training Methods
Case Study MethodRealistic situation or actual event involving a judgment call.Presented orally or by handout, for analysis and resolution.
To Be Effective:
Real-life situations make your point more effective.
Should be relevant to the lives and/or experiences of the participants.
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Training Methods
Role Play MethodTrainers and participants act out roles in an improvisation.
Must supply their own dialog within the scenario.May or may not develop an outcome.
Role-play allows multiple points of view to be examined.
Adults enjoy role-playing as much as youthAdding a few inexpensive props (hats, fake mustache, and/or coffee
cup) makes it fun for those watching, as well.
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Training Methods
Simulation MethodA more complex form of role-playing and case study
Participants experience situations that could happen
Tough to do without tools, skills, and knowledgeable trainers
Often used for Disaster Training
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The Fundamentals of Training
Some parting thoughts:Be yourself and relax
Believe in your message
Change your public speaking attitude
Know what participants want to know
Change the tone of voice or pattern of speech
Change the pace
Know your presentation tools
Practice!
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The Fundamentals of Training
Our goal as trainers should be to pass on the skills and ideas that will
help other leaders be effective in their roles so that Scouting is safer,
more fun, and more effective in the lives of Scouts.
Your goal is to train leaders, not just run training courses.
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The Fundamentals of Training