the framework get started guardian u€¦ · structure your success an overview for financial...
TRANSCRIPT
I
The Framework is Guardian’s Financial Representative (FR)
Development System, designed through the experience of
some of our top agencies. It represents a collection of best
practices from the field and for the field.
Whether you are new or experienced, our unique
development program will give you the tools and resources
you need to succeed — and position you as an
industry leader.
Access is easy
What you need, when you need it,
a click away. Content is organized
to follow a step-by-step sequence
and is provided via Guardian U, our
state-of-the-art learning portal.
Only the best will do
Our training materials for online,
local, and off-site learning have
been gleaned from the best training
and tools available from the field,
the Home Office, and industry
thought leaders.
Get a fast start
The Framework prioritizes your
learning to drive mastery of
income-producing activities that will
help you grow your business: setting
appointments, meeting with potential
clients, and leveraging our unique
Living Balance Sheet® (LBS) process.
THE FRAMEWORK
WORK SMART
THE FRAMEWORKStructure your success
An Overview for Financial Representatives
GUARDIAN UDeveloping Successful Careers
I
Follow a proven path to success, created by top agencies
Take advantage of new resources from industry leaders
For Internal Use Only. Not For Distribution to the General Public.The Living Balance Sheet® and the Living Balance Sheet® Logo are registered service marks of The Guardian Life Insurance Company of America (Guardian), New York, NY.©Copyright 2005-2016 Guardian
PUB7531 (03/16) 2016-19972 (Exp. 03/18)
The Guardian Life Insurance Company of America 7 Hanover Square New York, NY 10004-4025 www.GuardianLife.com
®
GET STARTED
This is the path that powers The Guardian Network® to success. As a Financial Representative
with Guardian, you can put The Framework content to work immediately — so you start,
and stay, on the right track.
Learn with Guardian U resources online
I
The Framework is Guardian’s Financial Representative (FR)
Development System, designed through the experience of
some of our top agencies. It represents a collection of best
practices from the field and for the field.
Whether you are new or experienced, our unique
development program will give you the tools and resources
you need to succeed — and position you as an
industry leader.
Access is easy
What you need, when you need it,
a click away. Content is organized
to follow a step-by-step sequence
and is provided via Guardian U, our
state-of-the-art learning portal.
Only the best will do
Our training materials for online,
local, and off-site learning have
been gleaned from the best training
and tools available from the field,
the Home Office, and industry
thought leaders.
Get a fast start
The Framework prioritizes your
learning to drive mastery of
income-producing activities that will
help you grow your business: setting
appointments, meeting with potential
clients, and leveraging our unique
Living Balance Sheet® (LBS) process.
THE FRAMEWORK
WORK SMART
THE FRAMEWORKStructure your success
An Overview for Financial Representatives
GUARDIAN UDeveloping Successful Careers
I
Follow a proven path to success, created by top agencies
Take advantage of new resources from industry leaders
For Internal Use Only. Not For Distribution to the General Public.The Living Balance Sheet® and the Living Balance Sheet® Logo are registered service marks of The Guardian Life Insurance Company of America (Guardian), New York, NY.©Copyright 2005-2016 Guardian
PUB7531 (03/16) 2016-19972 (Exp. 03/18)
The Guardian Life Insurance Company of America 7 Hanover Square New York, NY 10004-4025 www.GuardianLife.com
®
GET STARTED
This is the path that powers The Guardian Network® to success. As a Financial Representative
with Guardian, you can put The Framework content to work immediately — so you start,
and stay, on the right track.
Learn with Guardian U resources online
FOUNDATIONCareer Sampling
START-UP The First Six Months
BUILDINGThe First Year
GROWINGPast Year One
MARKET DEVELOPMENT
• Compile and contact natural market• Set appointments: phoning, networking, LinkedIn• Gather referrals• Start on a Marketing Plan
• Complete Marketing Plan• Define target market(s) • Establish online presence• Attend networking events• Refine prospecting and referrals
• Expand Marketing Plan to include existing clients• Establish target market• Expand online presence/investment• Network more strategically• Refine prospecting and referrals
• Evaluate/refine marketing strategy• Achieve influence in target market• Invest in client/prospect events• Refine prospecting and referrals
CLIENT PROCESS AND COMMUNICATION
• Conduct an effective Philosophy Meeting • Gather Quick Facts and soft data • Conduct an effective Protection Analysis Meeting• Apply presentation skills in client meetings
• Refine Philosophy and Protection Meetings• Conduct an effective Cash Flow Analysis Meeting• Conduct an effective Implementation Meeting• Apply effective client communication skills
• Conduct an effective Distribution Strategy Meeting
• Conduct an effective Client Review/Cross-Sell Meeting
• Improve communication skills
• Conduct an effective Tactical Retirement Income Planning Meeting
• Conduct effective Advanced Planning: Business and Estate Meeting
• Refine communication skills
PRACTICE DEVELOPMENT
• Set goals • Track activity• Understand FR Contract requirements• Start with a Client Relationship Management (CRM) system• Complete a basic application package
• Manage activity to achieve goals• Understand FR Contract fundamentals• Apply basic financial management principles• Commit to CRM system• Apply New Business/Underwriting procedures
• Maintain a business pipeline• Manage FR Contract status • Manage cash flow and expenses• Define additional team support• Develop client service/review process
• Implement business planning • Identify practice expansion opportunities• Leverage full CRM capabilities • Implement New Business/Underwriting
for complex cases
PROFESSIONAL DEVELOPMENT
• Embrace our philosophy — the “Why”• Complete recommended local training• Use LBS for personal financial decision-making• Obtain initial licensing
• Complete onboarding requirements • Complete recommended local, virtual, and
off-site training• Participate in a study group• Begin work on Securities License
• Complete recommended local, virtual, and off-site training
• Obtain FINRA Securities Registration• Start on a professional designation • Join an industry association
• Complete professional designation• Identify practice specialization opportunities • Explore leadership opportunities• Expand industry participation
MEASURES OF SUCCESS
• Earn FR Contract• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Contact natural market
• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Attain marketing milestones• Work toward optimal LBS Scorecard• Achieve Client Builder Award
• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Attain marketing milestones• Work toward optimal LBS Scorecard• Achieve Client Builder Year1
• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Attain marketing milestones• Work toward optimal LBS Scorecard• Achieve Client Builder Year 2• Achieve Leaders Club status• Achieve Million Dollar Round Table (MDRT) membership
Meet your professional goals — at every stage THE FRAMEWORKStructure your success
This chart illustrates a progression of skills and knowledge that will drive early success for new
Financial Representatives — and sustain success for the experienced. Based on the expertise of some of
our top-performing agencies, this overview calibrates your personal development with a proven strategy
for advancement.
Success and recognitionThe Framework includes defined measures of success and recognition milestones that enable you to track your progress.
Consistent metrics correlate learning outcomes to business results. Your agency will customize the measures of success for you
by setting targets in each category that are appropriate for your market.
EASY ACCESS
Training and resources
are organized to
follow a step-by-step
learning sequence and
are provided via
a state-of-the-art
learning portal.
Structure your success
FOUNDATIONCareer Sampling
START-UP The First Six Months
BUILDINGThe First Year
GROWINGPast Year One
MARKET DEVELOPMENT
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
CLIENT PROCESS AND COMMUNICATION
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
PRACTICE DEVELOPMENT
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
PROFESSIONAL DEVELOPMENT
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
The Foundation Phase helps you get off to a fast start by getting in front of prospective clients to start generating sales.
The Start-Up Phase is all about acquiring habits of success: setting appointments, conducting effective client meetings, and managing activity.
In the Building Phase, you will refine skills and processes to expand your client base and sales opportunities.
The Growing Phase sets the stage for continued expansion: acquiring more specialized knowledge and running an efficient business.
MARKET DEVELOPMENT
Market Development is a constant process of refining strategy, messages, and skills to drive activity and get in front of prospective clients.
CLIENT PROCESS AND COMMUNICATION
When you begin your career as a Guardian Financial Representative, you’ll learn everything through the lens of the client process, applying our uncommon approach to financial decision-making.
PRACTICE DEVELOPMENT
It’s not just a career — you are also building a business. We equip you with systems and processes to run efficient and professional practices.
PROFESSIONAL DEVELOPMENT
To remain competitive and current, you need to continue to develop yourself through continuing education, study group participation, and industry involvement.
For getting started: the Four PhasesThe vertical columns of The Framework map out a sequence for four learning phases. These
phases identify the key knowledge and skills you need at each stage of your career — from
Career Sampling through your first few years on the job.
For advancing your career: the Four ThreadsThe horizontal rows of The Framework map out four content threads. These threads identify the key areas of learning that you
must master to build a successful career. Whether new or experienced, you can use the content in a thread to improve an area
of your practice.
LAUNCH YOUR SUCCESS TODAY
The Framework is a platform for long-term success as a Financial Representative.
By gaining the skills and knowledge outlined by The Framework, with the
support of The Guardian Network® behind you, you’ll be well on your way
to a lucrative, rewarding career.
FOUNDATIONCareer Sampling
START-UP The First Six Months
BUILDINGThe First Year
GROWINGPast Year One
MARKET DEVELOPMENT
• Compile and contact natural market• Set appointments: phoning, networking, LinkedIn• Gather referrals• Start on a Marketing Plan
• Complete Marketing Plan• Define target market(s) • Establish online presence• Attend networking events• Refine prospecting and referrals
• Expand Marketing Plan to include existing clients• Establish target market• Expand online presence/investment• Network more strategically• Refine prospecting and referrals
• Evaluate/refine marketing strategy• Achieve influence in target market• Invest in client/prospect events• Refine prospecting and referrals
CLIENT PROCESS AND COMMUNICATION
• Conduct an effective Philosophy Meeting • Gather Quick Facts and soft data • Conduct an effective Protection Analysis Meeting• Apply presentation skills in client meetings
• Refine Philosophy and Protection Meetings• Conduct an effective Cash Flow Analysis Meeting• Conduct an effective Implementation Meeting• Apply effective client communication skills
• Conduct an effective Distribution Strategy Meeting
• Conduct an effective Client Review/Cross-Sell Meeting
• Improve communication skills
• Conduct an effective Tactical Retirement Income Planning Meeting
• Conduct effective Advanced Planning: Business and Estate Meeting
• Refine communication skills
PRACTICE DEVELOPMENT
• Set goals • Track activity• Understand FR Contract requirements• Start with a Client Relationship Management (CRM) system• Complete a basic application package
• Manage activity to achieve goals• Understand FR Contract fundamentals• Apply basic financial management principles• Commit to CRM system• Apply New Business/Underwriting procedures
• Maintain a business pipeline• Manage FR Contract status • Manage cash flow and expenses• Define additional team support• Develop client service/review process
• Implement business planning • Identify practice expansion opportunities• Leverage full CRM capabilities • Implement New Business/Underwriting
for complex cases
PROFESSIONAL DEVELOPMENT
• Embrace our philosophy — the “Why”• Complete recommended local training• Use LBS for personal financial decision-making• Obtain initial licensing
• Complete onboarding requirements • Complete recommended local, virtual, and
off-site training• Participate in a study group• Begin work on Securities License
• Complete recommended local, virtual, and off-site training
• Obtain FINRA Securities Registration• Start on a professional designation • Join an industry association
• Complete professional designation• Identify practice specialization opportunities • Explore leadership opportunities• Expand industry participation
MEASURES OF SUCCESS
• Earn FR Contract• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Contact natural market
• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Attain marketing milestones• Work toward optimal LBS Scorecard• Achieve Client Builder Award
• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Attain marketing milestones• Work toward optimal LBS Scorecard• Achieve Client Builder Year1
• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Attain marketing milestones• Work toward optimal LBS Scorecard• Achieve Client Builder Year 2• Achieve Leaders Club status• Achieve Million Dollar Round Table (MDRT) membership
Meet your professional goals — at every stage THE FRAMEWORKStructure your success
This chart illustrates a progression of skills and knowledge that will drive early success for new
Financial Representatives — and sustain success for the experienced. Based on the expertise of some of
our top-performing agencies, this overview calibrates your personal development with a proven strategy
for advancement.
Success and recognitionThe Framework includes defined measures of success and recognition milestones that enable you to track your progress.
Consistent metrics correlate learning outcomes to business results. Your agency will customize the measures of success for you
by setting targets in each category that are appropriate for your market.
EASY ACCESS
Training and resources
are organized to
follow a step-by-step
learning sequence and
are provided via
a state-of-the-art
learning portal.
Structure your success
FOUNDATIONCareer Sampling
START-UP The First Six Months
BUILDINGThe First Year
GROWINGPast Year One
MARKET DEVELOPMENT
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
CLIENT PROCESS AND COMMUNICATION
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
PRACTICE DEVELOPMENT
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
PROFESSIONAL DEVELOPMENT
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
The Foundation Phase helps you get off to a fast start by getting in front of prospective clients to start generating sales.
The Start-Up Phase is all about acquiring habits of success: setting appointments, conducting effective client meetings, and managing activity.
In the Building Phase, you will refine skills and processes to expand your client base and sales opportunities.
The Growing Phase sets the stage for continued expansion: acquiring more specialized knowledge and running an efficient business.
MARKET DEVELOPMENT
Market Development is a constant process of refining strategy, messages, and skills to drive activity and get in front of prospective clients.
CLIENT PROCESS AND COMMUNICATION
When you begin your career as a Guardian Financial Representative, you’ll learn everything through the lens of the client process, applying our uncommon approach to financial decision-making.
PRACTICE DEVELOPMENT
It’s not just a career — you are also building a business. We equip you with systems and processes to run efficient and professional practices.
PROFESSIONAL DEVELOPMENT
To remain competitive and current, you need to continue to develop yourself through continuing education, study group participation, and industry involvement.
For getting started: the Four PhasesThe vertical columns of The Framework map out a sequence for four learning phases. These
phases identify the key knowledge and skills you need at each stage of your career — from
Career Sampling through your first few years on the job.
For advancing your career: the Four ThreadsThe horizontal rows of The Framework map out four content threads. These threads identify the key areas of learning that you
must master to build a successful career. Whether new or experienced, you can use the content in a thread to improve an area
of your practice.
LAUNCH YOUR SUCCESS TODAY
The Framework is a platform for long-term success as a Financial Representative.
By gaining the skills and knowledge outlined by The Framework, with the
support of The Guardian Network® behind you, you’ll be well on your way
to a lucrative, rewarding career.
FOUNDATIONCareer Sampling
START-UP The First Six Months
BUILDINGThe First Year
GROWINGPast Year One
MARKET DEVELOPMENT
• Compile and contact natural market• Set appointments: phoning, networking, LinkedIn• Gather referrals• Start on a Marketing Plan
• Complete Marketing Plan• Define target market(s) • Establish online presence• Attend networking events• Refine prospecting and referrals
• Expand Marketing Plan to include existing clients• Establish target market• Expand online presence/investment• Network more strategically• Refine prospecting and referrals
• Evaluate/refine marketing strategy• Achieve influence in target market• Invest in client/prospect events• Refine prospecting and referrals
CLIENT PROCESS AND COMMUNICATION
• Conduct an effective Philosophy Meeting • Gather Quick Facts and soft data • Conduct an effective Protection Analysis Meeting• Apply presentation skills in client meetings
• Refine Philosophy and Protection Meetings• Conduct an effective Cash Flow Analysis Meeting• Conduct an effective Implementation Meeting• Apply effective client communication skills
• Conduct an effective Distribution Strategy Meeting
• Conduct an effective Client Review/Cross-Sell Meeting
• Improve communication skills
• Conduct an effective Tactical Retirement Income Planning Meeting
• Conduct effective Advanced Planning: Business and Estate Meeting
• Refine communication skills
PRACTICE DEVELOPMENT
• Set goals • Track activity• Understand FR Contract requirements• Start with a Client Relationship Management (CRM) system• Complete a basic application package
• Manage activity to achieve goals• Understand FR Contract fundamentals• Apply basic financial management principles• Commit to CRM system• Apply New Business/Underwriting procedures
• Maintain a business pipeline• Manage FR Contract status • Manage cash flow and expenses• Define additional team support• Develop client service/review process
• Implement business planning • Identify practice expansion opportunities• Leverage full CRM capabilities • Implement New Business/Underwriting
for complex cases
PROFESSIONAL DEVELOPMENT
• Embrace our philosophy — the “Why”• Complete recommended local training• Use LBS for personal financial decision-making• Obtain initial licensing
• Complete onboarding requirements • Complete recommended local, virtual, and
off-site training• Participate in a study group• Begin work on Securities License
• Complete recommended local, virtual, and off-site training
• Obtain FINRA Securities Registration• Start on a professional designation • Join an industry association
• Complete professional designation• Identify practice specialization opportunities • Explore leadership opportunities• Expand industry participation
MEASURES OF SUCCESS
• Earn FR Contract• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Contact natural market
• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Attain marketing milestones• Work toward optimal LBS Scorecard• Achieve Client Builder Award
• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Attain marketing milestones• Work toward optimal LBS Scorecard• Achieve Client Builder Year1
• Achieve production goals• Meet weekly progress indicators• Successfully complete performance evaluations• Attain marketing milestones• Work toward optimal LBS Scorecard• Achieve Client Builder Year 2• Achieve Leaders Club status• Achieve Million Dollar Round Table (MDRT) membership
Meet your professional goals — at every stage THE FRAMEWORKStructure your success
This chart illustrates a progression of skills and knowledge that will drive early success for new
Financial Representatives — and sustain success for the experienced. Based on the expertise of some of
our top-performing agencies, this overview calibrates your personal development with a proven strategy
for advancement.
Success and recognitionThe Framework includes defined measures of success and recognition milestones that enable you to track your progress.
Consistent metrics correlate learning outcomes to business results. Your agency will customize the measures of success for you
by setting targets in each category that are appropriate for your market.
EASY ACCESS
Training and resources
are organized to
follow a step-by-step
learning sequence and
are provided via
a state-of-the-art
learning portal.
Structure your success
FOUNDATIONCareer Sampling
START-UP The First Six Months
BUILDINGThe First Year
GROWINGPast Year One
MARKET DEVELOPMENT
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
CLIENT PROCESS AND COMMUNICATION
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
PRACTICE DEVELOPMENT
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
PROFESSIONAL DEVELOPMENT
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
• ______________________• ______________________• ______________________
The Foundation Phase helps you get off to a fast start by getting in front of prospective clients to start generating sales.
The Start-Up Phase is all about acquiring habits of success: setting appointments, conducting effective client meetings, and managing activity.
In the Building Phase, you will refine skills and processes to expand your client base and sales opportunities.
The Growing Phase sets the stage for continued expansion: acquiring more specialized knowledge and running an efficient business.
MARKET DEVELOPMENT
Market Development is a constant process of refining strategy, messages, and skills to drive activity and get in front of prospective clients.
CLIENT PROCESS AND COMMUNICATION
When you begin your career as a Guardian Financial Representative, you’ll learn everything through the lens of the client process, applying our uncommon approach to financial decision-making.
PRACTICE DEVELOPMENT
It’s not just a career — you are also building a business. We equip you with systems and processes to run efficient and professional practices.
PROFESSIONAL DEVELOPMENT
To remain competitive and current, you need to continue to develop yourself through continuing education, study group participation, and industry involvement.
For getting started: the Four PhasesThe vertical columns of The Framework map out a sequence for four learning phases. These
phases identify the key knowledge and skills you need at each stage of your career — from
Career Sampling through your first few years on the job.
For advancing your career: the Four ThreadsThe horizontal rows of The Framework map out four content threads. These threads identify the key areas of learning that you
must master to build a successful career. Whether new or experienced, you can use the content in a thread to improve an area
of your practice.
LAUNCH YOUR SUCCESS TODAY
The Framework is a platform for long-term success as a Financial Representative.
By gaining the skills and knowledge outlined by The Framework, with the
support of The Guardian Network® behind you, you’ll be well on your way
to a lucrative, rewarding career.
I
The Framework is Guardian’s Financial Representative (FR)
Development System, designed through the experience of
some of our top agencies. It represents a collection of best
practices from the field and for the field.
Whether you are new or experienced, our unique
development program will give you the tools and resources
you need to succeed — and position you as an
industry leader.
Access is easy
What you need, when you need it,
a click away. Content is organized
to follow a step-by-step sequence
and is provided via Guardian U, our
state-of-the-art learning portal.
Only the best will do
Our training materials for online,
local, and off-site learning have
been gleaned from the best training
and tools available from the field,
the Home Office, and industry
thought leaders.
Get a fast start
The Framework prioritizes your
learning to drive mastery of
income-producing activities that will
help you grow your business: setting
appointments, meeting with potential
clients, and leveraging our unique
Living Balance Sheet® (LBS) process.
THE FRAMEWORK
WORK SMART
THE FRAMEWORKStructure your success
An Overview for Financial Representatives
GUARDIAN UDeveloping Successful Careers
I
Follow a proven path to success, created by top agencies
Take advantage of new resources from industry leaders
For Internal Use Only. Not For Distribution to the General Public.The Living Balance Sheet® and the Living Balance Sheet® Logo are registered service marks of The Guardian Life Insurance Company of America (Guardian), New York, NY.©Copyright 2005-2016 Guardian
PUB7531 (03/16) 2016-19972 (Exp. 03/18)
The Guardian Life Insurance Company of America 7 Hanover Square New York, NY 10004-4025 www.GuardianLife.com
®
GET STARTED
This is the path that powers The Guardian Network® to success. As a Financial Representative
with Guardian, you can put The Framework content to work immediately — so you start,
and stay, on the right track.
Learn with Guardian U resources online