the fast path to building a private cloud (with guest speaker from forrester research, inc.)

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The Fast Path to Building a Private/Hybrid Cloud September 21, 2011 With Guest Speaker James Staten, VP, Principal Analyst Forrester Research Inc. Watch the recorded video of this webinar

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The Fast Path toBuilding a Private/Hybrid Cloud

September 21, 2011

With Guest Speaker James Staten, VP, Principal Analyst Forrester Research Inc.

Watch the recorded video of this webinar

# 2

Cloud Management Platform

Your Panel TodayPresenting• Michael Crandell, CEO, RightScale • James Staten, VP and Principal Analyst, Forrester Research, Inc.

Q&A • Jarryd Hensel, Account Manager, RightScale

Please use the “Questions” window to ask questions any time!

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Cloud Management Platform

Agenda

• How To Get Cloud Right• Fast Path to set up a Private/Hybrid Cloud • RightScale Customer Case Studies• Live Q&A

Please use the “Questions” window to ask questions any time!

© 2011 Forrester Research, Inc. Reproduction Prohibited4 © 2011 Forrester Research, Inc. Reproduction Prohibited

SMB (N=993)(2-999 employees)

Enterprise (1,037)(1000+ employees)

2%

3%

52%

40%

28%

28%

16%

22%

3%

7%

Don’t know/does not apply Not on our agenda Low priority High priority Critical priority

In 2011, building an internal private cloud is key for ¼ of North American I&O leaders

Source: Forrester’s Forrsights Hardware Survey, Q3 2010

Base: 1,410 North American IT executives and technology decision-makers

Which of the following initiatives are likely to be your firm’s/organization’s top hardware/IT infrastructure priorities over the next 12 months?

Build an internal private cloud operated by IT (not a service provider)

© 2011 Forrester Research, Inc. Reproduction Prohibited5 © 2011 Forrester Research, Inc. Reproduction Prohibited

But server virtualization continues to be a much higher priority than private or public cloud

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

6

Amdocs: Path to Cloud

Traditional ITSiloed/over capacity/server sprawl

ConsolidationPhysical infrastructure

VirtualizationIncrease utilization

StandardizationImprove efficiency

AutomationRapid Provisioning

Resource PoolingShared workloads

Cloud ComputingDynamic/Elastic/Pay per Use

© 2011 Forrester Research, Inc. Reproduction Prohibited7 © 2011 Forrester Research, Inc. Reproduction Prohibited

Not everything is cloud . . . and shouldn’t be

PaaS

Storage-as-a-

service

DB-as-a-service

SaaS

Cloud billing

IaaSVM

hosting

On-demand scaling

MSP

Dedicated hosting

DC outsourcing

Traditional IT

Cloud computing• Variable costs/terms

• Standardized deployments• Multitenant

• Highly automated• Low control

• Limited customization

Traditional computing• Fixed cost/terms• Varied deployments• Single tenant • More manual• High control• High customization

IT virtualization

Web services

ASP

© 2011 Forrester Research, Inc. Reproduction Prohibited8 © 2011 Forrester Research, Inc. Reproduction Prohibited

Each Cloud Deployment Option Has Its Advantages

Source: See the April 2009 “Which Cloud Computing Platform Is Right For You?” report.

© 2011 Forrester Research, Inc. Reproduction Prohibited9 © 2011 Forrester Research, Inc. Reproduction Prohibited

The basics of cloud economics are clear

• As demand rises, resources are added.• Requires apps to scale out• Load balancing governs

Elastic scale delivers just-in-time capacity.

• No upfront payment• No commitment whether you use it or not• Costs aligned to use

Pay-per-use keeps costs low.

• If you can build it, you can deploy it — fast.• API access drives use of automation.

Self-service fuels productivity.

© 2011 Forrester Research, Inc. Reproduction Prohibited10 © 2011 Forrester Research, Inc. Reproduction Prohibited

Important expectations about public clouds

Trade-offs

– Cloud are standardized services. You must adjust to them, not the

other way around

Loss of Control

– You use cloud because you want to abstraction they provide and the

services they provide.

– That means you have to accept how they do it

Cover your bases

– What the clouds don’t do, you have to do

– HA, scale, geographic requirements, etc.

Cloud cost more the longer you use it

– Optimize how you use it to maximize the benefits it provides

© 2011 Forrester Research, Inc. Reproduction Prohibited11 © 2011 Forrester Research, Inc. Reproduction Prohibited

What fits best in cloud environments

Best use: temporary capacity, elastic capacity

Web sites — three-tier architectures with minimal DB tiers.

SOA applications — with loose coupling of Web services; scale via

load balancing and app-level caching.

Highly parallelized workloads — HPC w/o close coupling; grids,

Hadoop

Applications that fit within a single VM — can be any type of self-

contained x86 application

© 2011 Forrester Research, Inc. Reproduction Prohibited12 © 2011 Forrester Research, Inc. Reproduction Prohibited

Click icon to add chart

Hybrid Cloud Variants

April 2009 “Which Cloud Computing Platform Is Right For You?”

© 2011 Forrester Research, Inc. Reproduction Prohibited13 © 2011 Forrester Research, Inc. Reproduction Prohibited

Cost optimize your deploymentsGo Hybrid

Dedicated hosting

(traditional outsourcing)

Virtual hosting

Cloudinfrastructure

CommonTransientMetered

CustomFixedOwned

ERP, RAC

App LogicWebWebWeb

© 2011 Forrester Research, Inc. Reproduction Prohibited14 © 2011 Forrester Research, Inc. Reproduction Prohibited

Your new IT portfolio

PhysicalVirtualInternal cloud

Decision treeWorkload management

GRC

CommonTransientMetered

CustomFixed

Owned

Public cloud

Virtualhosting

Trad out

CommonTransientMetered

CustomFixedOwned

CapEx OpExFlexible

OpEx

© 2011 Forrester Research, Inc. Reproduction Prohibited15 © 2011 Forrester Research, Inc. Reproduction Prohibited

• You are already at yes• If you aren’t ready to run a private cloud, rent one• Build a heterogeneous cloud management model

Build a holistic cloud strategy

• Test and development• Web, SOA applications• Green-field projects

What to put on the cloud: Start in pockets

• Leverage Forrester’s Strategic Rightsourcing model

Create a cloud migration road map

So, what should you do?

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Cloud Management Platform

Control

Flexibility

Performance

Why our customers are deploying Private and Hybrid Clouds

Manage rogue use of public clouds Conforms to security and compliance

Leverage existing resources Integrate w/ existing systems and processes

Use specialized hardware Configure systems to match workloads

# 17

Cloud Management Platform

Application Portfolio

Requirements Filter

Resource Pools

App 1

App 2

App 3

Performance

Cost

Compliance

Reliability

Security

Delivers Workload Deployment Freedom

Match your app to the right resource pool

App N

App 1

App 2

App 3

App N

Private Cloud

Virtual Private Cloud

Private Cloud

# 18

Cloud Management Platform

Cloud Infrastructure Automates HardwareA

uto

mat

ion

Traditional Infrastructur

e

Cloud Infrastructur

e

Abstraction

Manual AppsManual Infrastructure= Slow & Expensive

Manual AppsAutomated Infrastructure= Manual Cloud

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Cloud Management Platform

Cloud Management Automates ApplicationsA

uto

mat

ion

Traditional Infrastructur

e

Cloud Infrastructur

e

Cloud Management

Abstraction

Manual AppsManual Infrastructure= Slow & Expensive

Manual AppsAutomated Infrastructure= Manual Cloud

Automated AppsAutomated Infrastructure= Automated Cloud= RightScale

# 20

Cloud Management Platform

RightScale myCloud

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Cloud Management Platform

Cloud Infrastructure Hardware

RightScale Cloud Management Platform

Applications & Data

Application Code

Middleware Automation

OS Image

Cloud Infrastructure Software

Host Servers – CPU, Memory

Storage

Networking

Hypervisor

Virtual Servers & Networking

Cloud & Storage Controller

Application Programming Interface

Cloud Technology Stack for Applications

# 22

Cloud Management Platform

Cloud Infrastructure Hardware

RightScale Cloud Management Platform

Applications & Data

Application Code

Middleware Automation

OS Image

Cloud Infrastructure Software

Host Servers – CPU, Memory

Storage

Networking

Hypervisor

Virtual Servers & Networking

Cloud & Storage Controller

Application Programming Interface

Cloud Technology Stack for Applications

Public Private

e.g. Web Apps, Dev/Test, Self-Service, etc

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Cloud Management Platform

Cloud Infrastructure Hardware

RightScale Cloud Management Platform

Applications & Data

Application Code

Middleware Automation

OS Image

Cloud Infrastructure Software

Host Servers – CPU, Memory

Storage

Networking

Hypervisor

Virtual Servers & Networking

Cloud & Storage Controller

Application Programming Interface

Uniformly Managed across Diverse Cloud Resource Pools

Public Private

e.g. Web Apps, Dev/Test, Self-Service, etc

Host Servers – CPU, Memory

Storage

Networking

Hypervisor

Virtual Servers & Networking

Cloud & Storage ControllerA

WS

EC

2 R

egi

on

Ra

cksp

ace

Re

gio

n

Pri

vate

Clo

ud

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Cloud Management Platform

Customer Case Study:

• Amdocs provides business support systems (BSS), operational support systems (OSS) and service delivery platforms for the communications industry.

• A global public company (NYSE: DOX) with revenue of $3.0 billion in fiscal 2010 and 19,000 employees.

• Hybrid Cloud Initiative to build Amdocs self-service for E-Commerce, E-Billing and E-Service.

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

25

> The Issues:> Security & Compliance

> Software Complexity

> SLA’s

> Enterprise middleware isn’t cloud-friendly

> The Opportunity:> Automation – Today’s topic.

> The result> Integrate with existing installer(s)

> Automate middleware (e.g. WebLogic)

> Automate databases (e.g. Oracle 11g)

> Dynamic vs Static Template

The Enterprise Journey to the Cloud

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

26

Cloud Architecture

Public CloudPrivate Cloud

AMSS customer 2

AMSS customer 1

AMSS customer 3

AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

27

Cloud.com: Virtual Machines creation, Storage allocation, Network settings

XPI: Application Deployment Automation

Components and Flow

IT: Physical resources allocation

Topology Scripts ProvisioningAMSS Installable

RightScale: Deployment ManagementDeployment instantiation

Deployment scaling

Reporting Monitoring

These are VMs with suitable sizing

Firing Up VMs

Allocation resources

Initiating installati

on

Installing on VMs

Step 1

Step 2Step 4

Step 3

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Cloud Management Platform

Case Study: zCloud

• Zynga is the top Facebook game company-275 million monthly active users

• Originally 100% on Amazon EC2, Zynga recently built zCloud - their own private cloud

• zCloud went from concept to product in <6 months by using CloudStack and RightScale

• Already in deployment with over one thousand physical nodes

• Add 100 hosts to their cloud in 22 minutes.

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Cloud Management Platform

Case Study: zCloud

Source: Zynga CTO – Infrastructure; InterOp, May 2011

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Cloud Management Platform

The Reason for Cloud Management• Automation• Portable, cloud-ready solutions• Governance

A good cloud management platform delivers:• Ability to focus above the complexity & tedious work

– to your core competency• Agility to IT and business• Private and Public through “Single Pane of Glass”• ROI almost immediately

# 31

Cloud Management Platform

Create myCloud Account

Choose your infrastructure

Install your hardware

and register

Launch Server

Templates

Automate, monitor & manage

Integrate for hybrid clouds

Easy to Get Started

# 32

Cloud Management Platform

Getting Started and Q&A

• Sign-up for myCloud www.RightScale.com/mycloud

• Attend the RightScale User Conference

November 8-9th in Santa Clara, CA

www.RightScale.com/conference

Cloud Management Platform

Thank You!