the experience and expertise to improve your...

quakerchem.com 12-V002

The experience and expertise to improve your future.

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Quaker is focused on one goal: creating more

value for our customers. By focusing intensely

on a few areas in heavy manufacturing industries

we are able to achieve a high level of

understanding of our customers, their processes,

and their needs. We use our history and

understanding to help us develop products and

services that not only solve today’s problems but

also help create a more profitable future.

The principal industries we serve throughout

the world are aerospace, automotive, steel

finishing, mining, tube and pipe, heavy duty

equipment, construction materials and coatings.

We also serve other industries involved in making

products from metal which require machining and

grinding, rolling and forming, galvanizing, and

associated cleaning and corrosion prevention

processes.

In all of these activities, we focus on providing

a combination of chemical products, services

and technical expertise that helps you reduce

costs, improve performance, and achieve a safe

work environment. A unique track record of proven

performance.

Since 1918, we have been establishing and

maintaining long-term relationships with leading

enterprises in primary metals, metalworking, and

other basic process industries all over the world.

Today, we have business and production presence

in every major manufacturing country in the world.

Quaker is a $683.2 million company based near

Philadelphia in Conshohocken, Pennsylvania. The

company is publicly traded on the New York Stock

Exchange (KWR), and has a long track record of

financial consistency and strength.

We support our customers with a local geographic

organization and a team of global experts. As a

global, knowledge-based company, we provide our

best service, technology, and product resources to

all of our customers—wherever they are in the

world.

While working hard to meet customers’ needs, we

also strive to keep a strong sense of responsibility

to our Associates, to the communities in which we

operate, and to the environment. As further

evidence of our commitment to continuous

improvement, our efforts in quality have been

acknowledged by the International Organization for

Standardization, with ISO 9001 ratings at our own

facilities, as well as at customer sites where we

deliver services and products directly. Many facilities

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The power and

reach of a global

organization.

North America

Corporate Headquarters:

Quaker Chemical Corporation

One Quaker Park

901 E. Hector Street

Conshohocken, PA USA

19428-2380

+1-610-832-4000

EUROPE

Headquarters:

Quaker Chemical B.V.

Industrieweg 7

1422 AH, Uithoorn

The Netherlands

+31-297-544644


are also ISO 14001 certified and rated by

accredited companies such as Lloyd’s, British

Standards Institute (BSI), and Det Norske Veritas

(DNV).

The resources to sharpen your competitive edge.In today’s competitive markets, our customers

must continuously seek improvements in their

processes to raise productivity and lower costs,

to maximize efficiency and generate more income.

You want real partners to help deliver all of these.

We have heard the message loud and clear.

We have repeatedly demonstrated the fulfillment of

these objectives. Day in and day out, everywhere in

the world, we provide high quality products which

we incorporate into a unique offer of teamwork,

service, application know-how, and ongoing

support. The result is superior value for the

customer expressed in lower total costs. Global

Key Account Management ensures commercial and

technical repeatability and reproducibility. We

coordinate and align products, services, resources

and expertise consistently throughout your

enterprise, and make your continuous improvement

programs consistent throughout the world.

Quaker also offers you service through Value

Added Resellers (VAR) in order to improve the local

support and services. Our goal is to improve the

speed and quality of response to your needs, and

to provide faster and better problem resolution. We

dedicate the needed resources to assure your total

satisfaction.

Our expertise and process know-how is unrivaled

in the markets we serve. We can put this

knowledge to work for you—to sharpen your

competitive edge.

Leadership in safety, health, and environmental compliance.These issues become more and more critical by

the day. Through our fully staffed Safety, Health

& Environmental Group (SHE), we provide

information on our products to assure full

compliance with regulations. The life safety of

Associates always takes priority over any other

matter for the group. We also maintain Emergency

Hot Line Services to respond to transportation,

environmental, and medical issues.

As part of our ongoing commitment to, and

support of, safety and health, we are active

members of many associations in the USA, such

as the Independent Lubricant Manufacturers

Association (ILMA) and the Society of Tribologists

and Lubrication Engineers (STLE), through which

we work to improve our own performance and the

performance of the industry as a whole. We are

also corporate members of The National

Association for Environmental Management

(NAEM).

In Europe, along with having a membership in the

Independent Union of European Lubricants

Industry (UEIL), which enables the MWF

stewardship programs, we also serve as active

members in both the United Kingdom Lubricants

Association Ltd. (UKLA) and the Verband

Schmierstoff Industrie (VSI) in Germany. These

programs not only serve as stewardship programs,

but also provide platforms for future EU legislative

changes.

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The power and

reach of a global

organization.

ASIA/PACIFIC

Headquarters:

Quaker Chemical (China)

Co., Ltd.

No. 619 TianYing Road

Qingpu Industrial Park

Shanghai 201700

People’s Republic of China

+86-21-3920-1666

SOUTH AMERICA

Headquarters:

Quaker Chemical Indústria e

Comércio S.A.

Avenida Brasil, nº 44.178

Distrito Industrial de

Campo Grande

23.078-000-Rio de Janeiro-RJ

Brazil

+55-21-3305-1800

In metalworking, we’re focused to deliver significant value.


For decades, Quaker products and insights have

been assisting progress in production of metal

parts, auto bodies, auto parts, aerospace

technologies, and bearings. Through our custom-

formulated advantaged products, our customers have

received unparalleled advantages, and this is true

across the various segments of the metalworking

industry.

Quaker is a different kind of company, and the

major difference is the strength of our unrelenting

concentration on meeting your needs, especially on

product performance, bottom line costs, and

environmental concerns.

While the technical qualities of our products are

superior, it is the value you receive through a

unique blend of application expertise, service, and

advantaged products that we focus on. You get

globally proven solutions that take advantage of our

learning and the experience gathered from working

with major customers in your industry—in every

corner of the world.

Aerospace—We have met and exceeded industry

demands and expectations for high-performance

fluids and coatings to support the variety and

sophistication of their metal stocks and machining

processes.

Automotive—We serve all facets of the

automotive industry, from the stamping of body

panels to the machining of engine components for

cars and trucks. We work with every major

producer in every market of the world. Our

knowledge base extends from the manufacturing

of each critical part to the final assembly of the

vehicle itself.

Bearings—Our deep understanding of bearing

manufacturing has provided the industry a

number of value-added products that add to

efficiency and profitability.

Heavy Duty Equipment—The complexity of heavy

duty equipment design and construction requires a

tremendous understanding of the manufacturing

processes, which we deliver in the formulation of

advantaged products.

Original Equipment Manufacturers—Years of

service with the major auto producers and their

related suppliers, coupled with experience in

aerospace and related industries, gives us an

unrivaled base of technology to apply in the

manufacture of industrial equipment everywhere in

the world. In addition, we partner with OEMs

whose products require lubricants and coolants for

successful operations, and provide solutions that

improve the value of the equipment to the final

customer.

Tube & Pipe—Quaker has global dedicated

resources devoted exclusively to the tube and pipe

industry. We draw on our process expertise,

solutions, and product technology from around the

world to act as one of the only “front to-back”

suppliers to the industry. We provide process

chemicals for pipe making, rolling, and forming on

the front end, and final coatings for pipe protection

on the back end. We have a long history of success

in both welded and seamless pipe plants.

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Industries

at a glance

Aerospace

Automotive

Bearing

Heavy Duty Equipment

Original Equipment Manufacturers

Tube & Pipe


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With more than 76 years of experience in the steel

industry, we have a broad portfolio of products and

services. We are the global leader in steel rolling

lubrication and an innovator in the aluminum

industry. In fluid power, our QUINTOLUBRIC® fire

resistant, biodegradable hydraulic fluids are the

standard for primary metals plants, and serve a

range of other industries where performance, fire

resistance, and environmental safety are major

concerns. Visit quintolubric.com.

Quaker’s unique approach to the primary metals

market centers on customer needs for improved

product performance, bottom line costs, and

environmental compliance.

Our products are often the industry standards, and

for good reasons. Yet they are just part of the

advantage we create—through a unique blend of

application expertise and service. We deliver

proven solutions based on our in-depth knowledge

and the experience gathered from working with

major customers in your industry—in every corner

of the world.

Aluminum—Through the acquisition of DA Stuart’s

U.S. aluminum hot rolling oil business, Quaker has

become a leading player in the U.S. aluminum hot

rolling market, serving some of the largest reversing

mills, single and multi-stand tandem finishing mills,

and combination mill systems. With the addition of

B-SERIES and ALUSHIELD hot mill lubricants to

the existing product line, Quaker is able to tailor a

rolling product to meet the unique needs of a mill

for the entire sheet producing process from casting

to finishing. Aluminum producers looking to source

their varied lubricant needs from a single supplier

can now turn to Quaker.

Heavy Duty Equipment—When equipment

operators want the performance of a synthetic

hydraulic fluid with the peace of mind of fire

resistance and biodegradability, they specify

QUINTOLUBRIC® hydraulic fluids.

Mining—QUINTOLUBRIC® hydraulic fluids have

been specially formulated for critical applications in

surface and underground mining. Our thorough

understanding of water based technology brings

the most technically advanced longwall and roof

support fluids to this market. The MINETECH™

line of maintenance lubricants brings added value

to our customers through increased up-time and

reduced maintenance. Safety, equipment

compatibility, biodegradability, and reliable

performance are more than benefits—they are

matters of life and death.

Steel—Our products and services deliver real value

in productivity and quality: cleaner steel, faster mill

speeds, increased roll life, improved corrosion-

resistance, and lower total costs. For more than 76

years, we have worked in every major mill in the

world, and today we are considered the leader. Our

technologies serve 60% of the world’s steel mills.

In primary metals, we’re focused to deliver significant value.

Industries

at a glance

Aluminum

Heavy Duty Equipment

Mining

Steel


Quaker’s products are standards in many

industries. For over 90 years, we have led the

way to breakthroughs that have changed the

dominant paradigm in our customer’s industries

and in individual processes. We are committed

to the research, development, and knowledge

that allows us to bring such innovation to our

customers—adding value to their businesses

continually.

What’s more, our product platforms have basic

features and benefits, yet they are also custom

formulated for optimum performance for a specific

customer, at a specific site, on specific process

equipment.

We believe that our global reach and global

knowledge sharing allows us to do this better

than anyone else in the industry.

MARKET APPLICATION PRODUCT NAME

AEROSPACE Metalforming / Drawing Lubricants ................................................................ QUAKERDRAW™ Corrosion Preventives ................................................................................. FERROCOTE®

Metal Cleaners .......................................................................................... QUAKERCLEAN® Cutting Oils ............................................................................................... QUAKERCUT® Machining & Grinding Coolants ..................................................................... QUAKERCOOL®, QUAKERAL®

Cleaning Enhancers ................................................................................... RINSEAID™ Maintenance Cleaners ................................................................................ QUAKER FORMULA™ Fire Resistant, Biodegradable & Specialty Hydraulic Fluids ................................ QUINTOLUBRIC®

Chemical Milling/Chemical Processing Maskants/Bonding/Aging Maskants .......... EPMAR PRODUCT LINE Removable Protective Coatings .................................................................... AC-940, RAPID ARMOUR® Spindle Bearing Lubricants .......................................................................... QUAKERSPIN™

Synthetic Oil for Mist Oil Systems .................................................................. UNIMIST™ Industrial Gear Lubricants ............................................................................. ULTRAGEAR™

ALUMINUM Aluminum and Tinplate D&I Can Making Lubricants and Washer Chemicals .......... QUAKER QUAKEROL®, QUAKLEEN™ Aluminum Cold Rolling Additives ................................................................... QUAKER QUAKEROL®

Aluminum Hot Rolling Lubricants ................................................................... ALUSHIELD, B-SERIES, QUAKER QUAKEROL®

Corrosion Preventives .................................................................................. FERROCOTE®

Fire Resistant, Biodegradable & Specialty Hydraulic Fluids ................................ QUINTOLUBRIC®

Scalping Lubricants ..................................................................................... QUAKER QUAKEROL®

AUTOMOTIVE Metalforming & Drawing Lubricants .............................................................. QUAKERDRAW™ Corrosion Preventives & Mill Applied Lubricants .............................................. FERROCOTE® Dry Film Lubricants ..................................................................................... QUAKER DRYCOTE® Metal Cleaners .......................................................................................... QUAKERCLEAN® Cutting Oils ............................................................................................... QUAKERCUT®, QUAKERGRIND™ Machining & Grinding Coolants ..................................................................... QUAKERCOOL®, QUAKERAL®

Honing & Lapping Fluids ............................................................................. QUAKERCUT® Cleaning Enhancers ................................................................................... RINSEAID™ Maintenance Cleaners ................................................................................ QUAKER FORMULA™ Fire Resistant, Biodegradable & Specialty Hydraulic Fluids ................................ QUINTOLUBRIC® Spindle Bearing Lubricants .......................................................................... QUAKERSPIN™

BEARING Metalforming Lubricants ............................................................................. QUAKERDRAW™ Corrosion Preventives ................................................................................. FERROCOTE® Metal Cleaners .......................................................................................... QUAKERCLEAN® Cutting Oils ............................................................................................... QUAKERCUT®,QUAKERGRIND™ Machining & Grinding Coolants ..................................................................... QUAKERCOOL®, QUAKERAL®

Honing & Lapping Fluids ............................................................................. QUAKERCUT® Cleaning Enhancers ................................................................................... RINSEAID™ Maintenance Cleaners ................................................................................ QUAKER FORMULA™ Fire Resistant, Biodegradable & Specialty Hydraulic Fluids ................................ QUINTOLUBRIC®

A complete guide to Quaker’s products.

Integrating our range

of products.

In every step of our

customers’ processes, around

the world, we’re solving

problems, saving costs, and

improving quality.

Our extensive knowledge

base and range of products

lets us offer integrated

programs of products and

services. For example, our

lubricants can be formulated

for the most cost-efficient

and effective impact on the

next step. Cleaners can be

formulated with

understanding of the

lubricants they remove.

Corrosion preventives can

work precisely with

chemicals downstream.

What’s more, we offer fire

resistant hydraulic fluids

for all the equipment, plus

management services that

guarantee improvements in

cost and quality.

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MARKET APPLICATION PRODUCT NAME

BEARING Cont. Spindle Bearing Lubricants .......................................................................... QUAKERSPIN™

Synthetic Oil for Mist Oil Systems .................................................................. UNIMIST™

Industrial Gear Lubricant .............................................................................. ULTRAGEAR™

CONSTRUCTION Performance Coatings for Concrete ............................................................... KEMIKO®

MATERIALS & Roofing Sealants ........................................................................................ FLEXIBLE SEAL™

COATINGS High-Performance, UV-Curable Floor Coating System ...................................... RAPIDSHIELD™ Decorative Stains for Concrete ..................................................................... KEMIKO®

Removable Protective Coatings .................................................................... AC940, RAPID ARMOUR®

Potable Water Tank Coating Systems ............................................................ OXY-SHIELD™

ENVIRONMENTAL Hydrogen Sulfide and Odor Control Scavengers .............................................. ENVIRO-SCRUB™, ENVIRO-TEK™, SCRUB IT®, VULCHUR

HEAVY DUTY Metalforming / Drawing Lubricants ............................................................... QUAKERDRAW™ EQUIPMENT Corrosion Preventives ................................................................................. FERROCOTE® Metal Cleaners .......................................................................................... QUAKERCLEAN® Cutting Oils ............................................................................................... QUAKERCUT® Machining & Grinding Coolants ..................................................................... QUAKERCOOL®, QUAKERAL®

Honing & Lapping Fluids ............................................................................. QUAKERCUT® Fire Resistant, Biodegradable & Specialty Hydraulic Fluids ................................ QUINTOLUBRIC® Cleaning Enhancers ................................................................................... RINSEAID™ Maintenance Cleaners ................................................................................ QUAKER FORMULA™

HYDRAULICS Fire Resistant, Biodegradable & Specialty Hydraulic Fluids ................................ QUINTOLUBRIC®

MGMT SERVICES MSDS & Environmental Management System ................................................ CHEMTRAQ™

MARINE Underlayments, Membranes, Coatings, Bond Coats, Grouts, Adhesives and Sealers ................................................................................ SYNDECK™

MINING Fire Resistant, Biodegradable & Specialty Hydraulic Fluids, including Longwall Roof Support Fluids . ..................................................................... QUINTOLUBRIC®

Specialty, High Performance Lubricants Engineered for the Mining Environment. ... MINETECH™ Multi-Functional Fluid and Dust Suppressant ...................................................DUSTGRIP™

PRIMARY METALS Corrosion Preventives and Mill Applied Lubricants ........................................... FERROCOTE® Cold Rolling Oils for Sheet and Tinplate ......................................................... QUAKER QUAKEROL®

Hot Rolling Lubricants ................................................................................. QUAKER QUAKEROL®

Nonferrous Rolling Products ........................................................................ QUAKER QUAKEROL®

Cupper and Bodymaker Lubricants ............................................................... QUAKER QUAKEROL® Aluminum Hot Rolling Lubricants .................................................................. ALUSHIELD, B-SERIES, QUAKER QUAKEROL®

Wet Temper Fluids ..................................................................................... QWERL®

Process and Maintenance Cleaners .............................................................. QUAKER FORMULA™

Fire Resistant, Biodegradable & Specialty Hydraulic Fluids ................................ QUINTOLUBRIC® Liquid Casting Lubricants ............................................................................ QUACAST® Metal Cleaners ........................................................................................... QUAKERCLEAN®

Passivates, Pre-treatments and Thin Organic Coatings ...................................... PRIMECOAT™

Mobile Industrial Dispersion Application System ............................................... MIDAS™

TUBE & PIPE Tube Drawing Compounds .......................................................................... QUAKERDRAW™ Corrosion Preventives ................................................................................. FERROCOTE® Metal Cleaners .......................................................................................... QUAKERCLEAN® Cutting Oils ............................................................................................... QUAKERCUT® Forming, Sizing, & Straightening Coolants ....................................................... QUAKERCOOL®

Pipe Coatings ........................................................................................... QUAKERCOAT® Fire Resistant, Biodegradable & Specialty Hydraulic Fluids ................................ QUINTOLUBRIC® Hot Rolling Lubricants for Steel .................................................................... QUAKER QUAKEROL®

Cleaning Enhancers ................................................................................... RINSEAID™ Maintenance Cleaners ................................................................................ QUAKER FORMULA™

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A package of services to improve your bottom line.

You are looking for ways to improve product

performance, lower your total operating costs

and address environmental concerns. At Quaker,

we see chemical management services as a

comprehensive way to help you achieve significant

value.

We use our extensive industry knowledge and

process expertise to understand your specific

issues, solve particular problems, and implement

demonstrated solutions. As a result, your company

will experience improvements in productivity, quality,

and profitability—immediately and into the future.

Quaker Chemical Management Services (QCMSsm)

goes beyond invoicing and delivering product to

optimize your processes and continuously reduce

chemical life cycle costs, risk, and environmental

impact.

Programs tailored to meet your needs.There are four different levels of integration of

QCMSsm, from chemical procurement, to

environmental tracking and reporting, to process

monitoring and control, and finally to leveraging

improvements in cost and product quality—with

guaranteed results.

We can extensively customize a QCMSsm program.

We’ll bring our most expert staff from around the

company—and the world—to plan implementa-

tions. Then we’ll create an on-site staff with the

knowledge and skills to respond immediately to

emergent issues. Each QCMSsm program also has

one person, in addition to their regular duties,

designated as a site safety coordinator. This role

serves to communicate safety related topics,

submit near-miss or incident reports, participate in

incident investigations, and support customer

safety programs.

QCMSsm staff are highly qualified. More than

90% are degreed, and more than 75% have

technical degrees. Team members are not only

trained across functions, they are trained for your

specific needs and processes. Furthermore, they are

supported through instant access to Quaker’s

technical database.

We also have the technological data processing

capability to help you get a deep understanding of

your total cost of ownership of process fluids and

associated products and services. This is the

backbone of QCMSsm, and one of the first and

foremost non-financial benefits you will enjoy.

The four different levels of integration of QCMSsm

include:

1. Chemical procurement: Quaker assumes

responsibility for inventory of process chemicals,

placing orders, ensuring delivery, inspection upon

delivery, no production down time due to product

shortage, and controlling inventory—resulting in

labor and cost savings.

2. Environmental tracking: Quaker leverages its

expertise to help ensure environmental compliance,

product stewardship, and health and safety

concerns—revealing and controlling hidden costs.

Quaker also participates in waste reduction

programs through product consumption reduction

and the implementation of specific technical

methods. The effect of this is direct cost savings

for you.

3. Process monitoring: Quaker’s on-site experts,

together with your plant staff, work to optimize

product-processes, capture data, and analyze

results— helping to reduce costs and improve

performance.

4. Leveraging improvements: At this level,

QCMSsm becomes a true partnership, with services

such as benchmarking of best practices and

associated costs per unit, as well as R&D for

process improvement—guaranteeing results.

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QCMSSM creates

value by:

•Sourcingandprocurement:

– Reduced chemical

purchases

– Product consolidation

– Leveraging purchasing

power

•Safety,Healthand

Environmental Improvement

– Reduced chemical waste

– Improved compliance

•ProcessControland

Improvement

– Increased productivity

– Reduced scrap/

waste metal

– Improved quality of

finished product

• LeveragingCostSavings

– Lower total cost per

ton/unit

– Reduced downtime

– Increased tool/roll life

A look at specific service offerings.Quaker offers a number of specific types of

services to create and integrate your QCMSsm

program. Here are profiles of seven such services

that demonstrate our expertise and capability.

MSDS and Environmental Support provides

on-site health, safety and environmental support

related to the chemicals that we manage in a

QCMSsm program, including MSDS management,

hazardous chemical evaluation, CAS number

reporting, environmental reporting, and training and

safe use instruction.

Procurement and Inventory Control minimizes

the impact of chemical use on production by

purchasing the right amount and assuring timely

delivery. With our large number of QCMSsm

programs, we have significant buying leverage and

in almost all cases can procure product at a lower

price per unit than our end-use customers. There

are many direct and indirect benefits from reduced

record keeping and easy interface with suppliers, to

Quaker ownership of inventory, from reduced

purchase orders and invoices, to Quaker oversight

for full compliance with government and industry

guidelines.

Our state-of-the-art inventory control system

assures proper inventory levels, avoids out-of

stock-situations, and can immediately locate

specific chemicals.

Additionally, we can report chemical usage by

specific burden or cost center, and provide JIT

inventory control.

Process Optimization focuses on the proper

application, use, and management of industrial

process fluids. This includes product selection and

specification, performance monitoring and reporting,

troubleshooting, trial evaluation, and safe-use

training. Available as a stand-alone service or in

conjunction with a more comprehensive

management services program. Process

optimization has been proven to save from 10 to

20% of chemical costs.

Chemical Control is the proper use of

chemicals, requiring ongoing monitoring and

control—assured through our on-site staff.

Benefits include real-time resolution of problems

and improvements in processes.

Recycling and Waste Minimization can be added

to a QCMSsm program to provide access to on-site

application of centrifuge and recycling systems, or

contract mobile recyclers. Direct cost savings can

be as high as 20 to 30% of original chemical costs,

plus liability avoidance, minimal environmental

impact, and easy recycling.

Cost Savings Programs and Project

Administration are based on our systems

approach, involving a broad range of our

expertise, supplemented by your technical staff

and other suppliers. The projects focus on all of

the input to your processes, including chemicals,

materials, and tooling, to establish performance

metrics and optimize the interaction between the

individual input parameters. We have helped many

customers realize dramatically lower production

costs.

QBX is Quaker’s customer-dedicated intranet site.

It is safe, with strictly limited access and your own

User ID and password. QBX gives you a fast way

to download and print data. The benefits include

faster communication and exchange of information,

and a permanent record of all controlled

parameters, projects, and reports.


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We are an active participant in industry

organizations that aim to improve our own industry

and its effects on customers and the world:

The Independent Lubricant Manufacturers

Association (ILMA) was established to meet the

needs of its members by providing advocacy,

networking, and a collaborative effort to succeed in

the evolving business world. This trade association

is the principal voice for the industry before

Congress, federal regulatory agencies, and other

industry groups. Through its enforceable Code of

Ethics, ILMA promotes integrity and quality in

lubricant manufacturing and marketing. Quaker

associates play major roles in the organization,

linking the company closely with ILMA’s goals.

Visit ilma.org

Society of Tribologists and Lubrication

Engineers (STLE) has a mission to advance the

science of tribology and the practice of lubrication

engineering in order to foster innovation, improve

the performance of equipment and products,

conserve resources and protect the environment.

The resources and aims of this group match our

own, so we provide support for mutual advantage

in moving the industry forward. Visit stle.org

The Society of Manufacturing Engineers (SME)

is the world’s leading resource of information to

advance manufacturing knowledge. Innovation,

productivity, flexibility, and continuous improvement

are key ingredients to success in the constantly

evolving world of manufacturing. SME and Quaker

share the belief that continuous learning is the most

effective way for individuals and organizations to

accomplish these objectives and gain a sustainable

competitive advantage, which is why we have

aligned ourselves with this group. Visit sme.org

Partners in THINC is a unique facility and concept

offering integrated solutions and a one-stop-shop

designed to streamline current manufacturing

processes, improve capabilities, or for exploring

advanced manufacturing options. Each member of

Partners in THINC brings specialized equipment,

expertise and a commitment to provide the best

possible integrated solutions to the end-user. The

objective is to bring together the leaders of

technology and create a partnership that will

provide the lowest cost and best solution to meet

the needs of manufacturing worldwide.

Visit partnersinthinc.com

The Association for Iron and Steel Technology

(AIST). Two long-standing societies, the

Association of Iron and Steel Engineers (AISE) and

the Iron & Steel Society (ISS), have now come

together to build an organization that can endure

the changes in the industry. The goal of the AIST is

advancing the technical development, production,

processing and application of iron and steel in an

environment of continual change. Visit aist.org

International Tube Association (ITA) is a personal

membership association for the tube & pipe

industries that offers a unique range of benefits,

services and events to promote new technology

and growth within the tube and pipe industry.

Visit itatube.org

The National Lubricating Grease Institute (NLGI)

objectives are to disseminate information that can

lead to the development of better lubricating

greases for the consumer and to provide better

grease lubrication engineering service to the

industry. NLGI promotes these objectives in a

number of ways, including the encouragement of

research in the field of lubricating greases, the

promotion of improved laboratory and field tests

and improvements in the technique of lubricating

grease manufacture. Visit www.nlgi.org

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Quaker’s involvement

in the industry.

• The Independent Lubricant

Manufacturers

Association (ILMA)

• Society of Tribologists and

Lubrication Engineers

(STLE)

• The Society of

Manufact uring Engineers

(SME)

• Partners in THINC

• The Association for Iron

and Steel Technology

(AIST)

• International Tube

Association (ITA)


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British Fluid Power Association (BFPA).

Formerly known as AHEM, the BFPA’s mission

is to promote the technical, trade and commercial

interests of British manufacturers and suppliers of

hydraulic and pneumatic equipment. The

Association is a very active member of CETOP—

the European Oil-Hydraulic and Pneumatic

Committee. Visit bfpa.co.uk

The Independent Union of European Lubricants

Industry (UEIL). Is the pre-eminent trade

association in Europe representing the interests of

companies involved in the lubricant industry. With

members in nineteen European countries and a

unique collective experience of lubricants and the

lubricants market, UEIL is the strongest

representative body for independent producers of

lubricants in Europe. Visit ueil.org

Verband Schmierstoff Industrie (VSI). The

Industry Lubricant Association is a consortium of all

major manufacturers of automotive and industrial

lubricants in Germany. With nearly 60 member

companies, the VSI represents over 90% of

German industrial lubricants.

Visit vsi-schmierstoffe.de

United Kingdom Lubricants Association (UKLA)

brings together those companies that have a

commitment to the development, manufacture and

marketing of safe and effective MWF products. The

Group intends to assist in the education of end

users, enhance the health and safety provision to

both the members and their customers’

employees, consider the protection of the

environment and provide qualified, reviewed

information to industry, trade unions, government

and the general public.

Visit ukla.org.uk

China Surface Engineering Association (CSEA)

A non-profit association for the advancement of the

surface engineering industry. Membership

represents all sectors of industry from suppliers

through to coating applicators and heat treaters,

and provides expertise for all aspects of the surface

engineering industry.

Visit sf-expo.cn

Shanghai Steel Tube Trade Association (SSTTA)

established in April 2000, is comprised of more

than 50 member companies throughout Jiangsu,

Zhejiang provinces, and Shanghai city, and two

informal member companies (Ukrainian steel

enterprises). Member enterprises cover seamless

pipe products, welded pipe, and composite tubes.

The association’s purpose is to serve as market

intermediary and safeguard to help member

enterprises communicate with the government and

society, conduct international technical exchange

and trade, exhibition activities, and to play an

active role in industrial management.

Visit steelcn.org.cn

Instituto Tecnológico de Aeronáutica (ITA)

Aeronautical Institute of Technology is an institution

of higher education and advanced research with

emphasis in aerospace science and technology

maintained by the Brazilian Federal Government

with the support of the Brazilian Air Force.

Visit ita.br/ingles/ingles.htm

Universities

Quaker is an innovative, driven company that seeks

partnerships not only with associations, but also

working with students at the following universities

around the world:

Tongji University - Shanghai, P.R. China -

CNC Machining Project

Northeast University - Shenyang, Liaoning

Province China - Steel Rolling Project

Tsinghua University - Haidian, Beijing China -

Tribology Project

Pennsylvania State University – State College,

Pennsylvania USA - High Speed Machining

Project

RWTH Aachen University - Aachen, Germany -

Laboratory for Machine Tools and Production

Engineering (WZL)

Quaker’s involvement

in the industry.

•British Fluid Power

Association (BFPA)

• The Independent Union of

European Lubricants

Industry (UEIL)

• Verband Schmierstoff

Industrie (VSI)

• United Kingdom Lubricants

Association (UKLA)

• China Surface Engineering

Association (CSEA)

• Shanghai Steel Tube Trade

Association (SSTTA)

• Instituto Tecnológico de

Aeronáutica (ITA)

• Universities


Quality and environmental performance.

To Quaker, real quality means real value. We

deliver it by anticipating, satisfying, and exceeding

customer expectations the first time, and every

time. It starts with business planning, product and

service development, raw material selection, and

extends through manufacturing, shipment,

administrative functions, and final utilization of

the product.

Our efforts have been acknowledged globally, by

the International Organization for Standardization,

through which we have earned ISO 9001 at our

own facilities, as well as at customer sites where

we deliver services and products directly.

ISO 9001 is concerned with “quality management,”

meaning the organization enhances customer

satisfaction by meeting customer and regulatory

requirements, while continually working to improve

its performance.

ISO 14001 is a series of guidelines and require-

ments for effective environmental management.

This ensures the organization minimizes any harmful

effects on the environment.

As you can see in the map below, Quaker meets

ISO standards at locations all around the world.

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ISO 9001

Granted to our facilities

world-wide.

ISO 14001

Granted to our manufacturing

facilities in China, Japan, The

Netherlands, Mexico, Spain,

and USA.

Quaker Chemical CorporationCorporate Headquarters Conshohocken, PennsylvaniaU.S.A.

Quaker Chemical Ltd.Gloucestershire, England

Quaker Chemical B.V.European HeadquartersUithoorn, The Netherlands

Quaker Chemical S.A.Barcelona, Spain

Buhmwoo Company Ltd.Seoul, Korea (Licensee)

Quaker Chemical (China) Co., Ltd.Asian HeadquartersShanghai, China

G.W. Smith & Sons IncDayton, Ohio, U.S.A.

Quaker Chemical South Africa Pty. Ltd.Johannesburg, Republic of South Africa

Quaker Chemical India Ltd. Calcutta, India

Quaker Italia S.r.l.Tradate, Italy

Epmar CorporationSanta Fe Springs, CaliforniaU.S.A.

Kelko Quaker Chemical S.A.Caracas, Venezuela

Quaker Chemical S.A.Buenos Aires, Argentina

Nippon Quaker Chemical Ltd.Osaka, Japan

= Manufacturing = ISO 9001 = ISO 14001

TecniQuimiaMexicana S.A. de C.V.Monterrey, Mexico

AC Products, Inc.Whittier, California, U.S.A.

Quaker Chemical (Australasia) Pty. Ltd. Seven Hills, Australia

Quaker Chemical Indústria e Comércio Ltda.South American HeadquartersRio de Janeiro, Brazil

Quaker Chemical Indústria e Comércio Ltda.São Paulo, Brazil

Quaker ChemicalMoscow, Russia

Q2 Technologies, LLCMontgomery, TexasU.S.A.

Quaker ChemicalDetroit, Michigan, U.S.A.

H.L. Blachford Ltd. (Licensee)Mississauga, Canada

Summit Lubricants, Inc.Batavia, New York, U.S.A.

Quaker Chemical S.A.Gennevilliers, France

Quaker Chemical South Africa Pty. Ltd.Kwa Zulu Natal, Republic of South Africa

Quaker ChemicalMiddletown, Ohio, U.S.A.


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Other quality awards.

We are proud to have earned a wide range of

certifications from governments and independent

industry organizations. We are most proud,

however, of the some of the awards we have

received from our customers:

Epmar Corporation—U.S.A. • ISO 9001 Certification

H. L. Blachford, Ltd. (Licensee)—Canada • ISO 9001 Certification

Nippon Quaker Chemical, Ltd.—Japan• ISO 9001 & 14001 Certifications

Quaker Chemical B.V.—The Netherlands • ISO 9001 & 14001 Certifications

• Arcelor Eisenhuttenstadt - Steel Flat Carbon—Qualified

• ArcelorMittal Bremen - Steel Flat Carbon—A Supplier

• ArcelorMittal Bremen - Steel Wet Temper—B Supplier

• ArcelorMittal CSTR - Steel—A+ Supplier

• ArcelorMittal EU (Supplier) - Steel—Good Supplier

• ArcelorMittal Isberques - Steel Flat Carbon—A Supplier

• Arvin Meritor - Metalworking—A Supplier

• INA Schaeffler - Metalworking—A Supplier

• Paturle - Steel—A Supplier

• RailOne - Metalworking—Acceptable

• Salzgitter Flachstahl - Steel Flat Carbon—Good Supplier

• ThyssenKrupp Electrical Steel UGO - Steel—A Supplier

• ThyssenKrupp Steel Europe - Steel CR/Pickler—A Supplier

• ThyssenKrupp Steel Europe - Steel Flat Carbon—A Supplier

• TTA - VAR—Approved Supplier

• USS Kosice - Steel Flat Carbon—Acceptable

• USS Serbia - Steel Flat Carbon—Acceptable

• Volkswagen - Automotive—K1 Supplier

• Volkswagen AG - Metalworking—A Supplier

Quaker Chemical Corporation—U.S.A. • ISO 9001 Certification (N. American Operations,

including Chemical Management Services Sites.)

• ISO 14001 Certifications (Detroit Manuf. Facility)

• PRO-TEC—Supplier of the Year Award—Performance Excellence

• N. America Die Casting Assoc. (NADCA)—Safety Award

•Nucor Steel - Safety Excellence

•Occupational Safety & Health Magazine (OSH)—RapidShield™:

Signage & Identification—New Product of the Year

• WOC Trade Show—RapidShield™—Most Innovative Product

• Caterpillar—AQI Certification

• Delphi Pinnacle Award—Supplier Excellence

• Lockheed—Quality Approval Certification

• PreFinish Metals—Quality Supplier Approval Rating

• Textron—Outstanding Vendor

Quaker Chemical India Limited—India • ISO 9001 Certification

Quaker Chemical Indústria e Comércio Ltda—Brazil • ISO 9001 & 14001 Certification (ABS-Quality Evaluations, Inc.)

• Termicom—Supplier of the Year

• COSIPA-USIMINAS Group—Supplier of the Year

• CST-ACELOR Group—Excellent “A” Supplier Quality Rating

• Ford—Supplier of the Year

• Mercedes Benz—Supplier Ecology Certification

• Mercedes Benz—Supplier Quality Certification

• Volkswagen—Supplier of the Year

Quaker Chemical (Aust.) Pty. Ltd— Australia • ISO 9001 & 14001 Certifications

• Mitsubishi Motors—Limited Value Analysis Olympics

Participant

Quaker Chemical (China) Co., Ltd.—China • ISO 9001 & 14001 Certifications

• Vogel—QUAKERCOOL® 588 - 2010 CIMES Top 20 Innovative

Products Award

• Qingpu District—Technology Innovation Demonstration

• Ringier Technology—QUAKERAL® 370 KLG Innovation Award

• China Automobile Industry - Excellent Outsourcing Provider

• Advanced Technology of Foreign Invested Enterprises

• Safe Certification of Mining Products

• Advanced Foreign Invested Enterprises—Excellent Economic

and Export Performance in Shanghai

• Benxi Iron & Steel—Excellent Supplier

• Southwest Aluminum—Excellent Supplier

Quaker Chemical S.A.—Argentina • ISO 9001 Certification

• Acindar Group—A1 & First Supplier

• Sello Baires of Buenos Aires—Quality Award

• Siderar, Techint Group—Supplier CA & Certified Quality Award

Quaker Chemical S.A.—France • ISO 9001 Certification

Quaker Chemical S.A.—Spain • ISO 9001 & 14001 Certifications

• Corus Laminación y Derivados - Steel Flat Carbon—A Supplier

• Lusosider - Steel Flat Carbon—A Supplier

• Crown Cork & Seal - Can—Qualified

• Rexam - Can—Qualified

• ThyssenKrupp Galmed - Steel Flat Carbon—A Supplier

Quaker Chemical South Africa (Pty.) Limited —S. Africa • ISO 9001 Certification

• NOSA 5 Star Rating

• NOSA—Overall Winner on NOSA 5 Star Integrated System

Section D3 for the Manufacture of Coke, Refined Petroleum

Products and Chemicals

• NOSA—Integrated Top 100 Award for World Class SHE Performance

Quaker Italia S.r.l.—Italy • ISO 9001 Certification

Summit Lubricants, Inc.—U.S.A. • ISO 9000 Certification

TecniQuimia Mexicana S.A. de C.V.—Mexico • ISO 9001 & 14001 Certifications

• Clean Industry Award


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Quaker has staff on the ground in every region of

the world. Our infrastructure of sales, service,

research and development, manufacturing and

operations facilities and systems are all designed

to support our customers on a local basis—

whether the customer is in one location or at

facilities around the world.

For convenience in communication, here is a

complete listing of our locations, including contact

information.

North America

Headquarters Quaker Chemical Corporation

One Quaker Park, 901 E. Hector Street

Conshohocken, PA 19428-2380

+1-610-832-4000

Quaker Chemical Corporation

30150 Telegraph Road, Suite 205

Bingham Farms, MI 48025

+1-248-593-6500

Quaker Chemical Corporation Manufacturing & Logistics

14301 Birwood Avenue

Detroit, MI 48238

+1-313-931-6910

Quaker Chemical Corporation Manufacturing & Logistics - Steel Products

3431 Yankee Road

Middletown, OH 45044

+1-513-422-9600

Summit Lubricants, Inc. Commercial Sales/Manufacturing & Logistics

4D Treadeasy Avenue

Batavia, NY 14020

+1-585-815-0798

AC Products, Inc.

9930 Painter Avenue

Whittier CA 90065-2759

+1-714-630-7311

Epmar Corporation

13210 E. Barton Circle

Santa Fe Springs, CA 90605-3254

+1-562-946-8781

epmar.com

G.W. Smith & Sons Inc.

1700 Spaulding Road

Dayton, OH 45432

+1-937-253-5114

gwsmithandsons.com

Q2 Technologies, LLC

14729 Highway 105 West, Suite 200

Montgomery, TX 77356

+1-936-588-2242

q2technologies.com

TecniQuimia Mexicana S.A. de C.V.

Apartado Postal 5-75

Monterrey, N.L., CP 64281

Mexico

+52-818-158-7100

H. L. Blachford, Ltd. (Licensee)

2323 Royal Windsor Drive

Mississauga, Ontario L5J 1K5

Canada

+1-905-823-3200

Europe

European Headquarters Quaker Chemical B.V.

Industrieweg 7

1422 AH Uithoorn

The Netherlands

+31-297-544644

Quaker Chemical Limited

Unit 6, Brunel Way

Stroudwater Business Park

Stonehouse, Stroud

Gloucestershire, GL10 3SX

England

+44-1453-820800

A global presence.

Plus a worldwide

network of VARs.

Quaker is proud of the

expanding network of

highly qualified and

successful Value Added

Resellers (VARs)

who serve customers

around the globe.


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Quaker Chemical, S.A.

Poligono Industrial Can Bernades-Subirà

Calle Ripollès, 5

08130 Santa Perpètua de Mogoda

Barcelona, Spain

+34-93-574-2700

Quaker Chemical S.A.

86-114 Avenue Louis Roche

Bâtiment D1

92230 Gennevilliers

France

+33-1-4085-7171

Quaker Italia S.r.l.

Via C. Magni 6 - Zona Industriale

21049 Tradate (VA)

Italy

+39-0331-829901

Moscow Representative Office of Quaker Chemical B.V.

Novaja Basmannaya str. 16-4,

podjezd 3, office 1

107078 Moscow

Russia

+7-499-261-15-07

Quaker Chemical Hungary Kft.

Martinovics ter 4/A

5 EM. 16

1105 Budapest

Hungary

+43-664-398-3026

South America

South American Headquarters Quaker Chemical Indústria é Comércio Ltda.

Avenida Brasil, no 44.178

Distrito Industrial de Campo Grande

23.078-000 - Rio de Janeiro - RJ

Brazil

+55-21-3305-1800

Quaker Chemical Indústria é Comércio Ltda.

Rua Barão do Triunfo, 73 - 8º andar

Brooklin Paulista 04602-000

São Paulo - SP - Brazil

+55-11-5093-1006

Quaker Chemical S.A.

Lavalle 1718, Tenth Floor

1048, Buenos Aires

Argentina

+54-11-43752555

Kelko Quaker Chemical, S.A.

Av. Francisco de Miranda, Edificio Parque Cristal, Piso 7

Torre Este, Los Palos Grandes, Caracas, 1060A

Venezuela

+58-212-285-4044

Asia Pacific

Asian Headquarters Quaker Chemical (China) Co., Ltd.

No. 619 TianYing Road

Qingpu Industrial Park

Shanghai 201700

People’s Republic of China

+86-21-3920-1666

Quaker Chemical India Limited

7-B, Pretoria Street

Calcutta - 700 071

India

+91-33-2282-5414

Quaker Chemical (Australasia) Pty. Limited

Building I, Suite 15

22 Powers Road

Seven Hills, NSW 2147

Australia

+61-2-8336-8532

Nippon Quaker Chemical, Ltd.

2-1-3, Chome, Shibukawa-Cho

Yao City

Osaka 581-0075

Japan

+81-72-992-1650

Buhmwoo Company, Ltd. (Licensee)

703 Yangjae-Dong

Seocho-Ku

Seoul, Korea

+82-2-571-7451

South Africa

Quaker Chemical South Africa (Pty.) Ltd. Commercial Sales

169 Tedstone Road

Wadeville, Johannesburg

Republic of South Africa, 1422

+27-11-8207111

Manufacturing & Logistics

188 Lansdowne Road

Jacobs, Kwa Zulu Natal

Republic of South Africa, 4052

+27-31-4608135

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