The Executive Assistant of the Future

Tracey Jones

Executive Assistant to

Chief Executive Officer & Chairman

David Jones

May 2007

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• Yesterday, Today, Tomorrow

• Change

• Relationship

• Personal Development & What You Can Do

• What I Believe

• In Conclusion

Agenda

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THE DINOSAURS

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Yesterday

Technology

• Manual/Electronic Typewriters - Carbon Paper!• Dictaphone/Shorthand - Dictation• Telex

Duties

• Typing Pools• Answering the telephone• Desk Diaries• Painting our nails!!!!!!!!

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Today

Technology

• Computers/Laptops• Fax/Email/Internet• Mobile Phones• Video Conferencing• Palm Pilots/Blackberries

Duties

• Calendar management• Screening calls• Travel management• Event management• Communication

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Today

• New skills – interpersonal and administrative• Much more involved in the business direction• Anticipate the needs of our managers• Think outside the square• Team leaders• Motivators• Decision-makers• Project managers• Budgets

and the list goes on …………………………..

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Change

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Mark McInnes

Merchandise & Marketing Director

Mark McInnes

Chief Executive Officer

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Relationship/Partnership

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Trust

Honesty

Respect

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A CEO’s Perception of Our Role

• Impression

• Represents him personally

• Takes personal ownership

• Manages her own time in line with his

• Manages up/down/across the business

• Knows when to be proactive and reactive

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Personal Development

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What Can You Do To Further Develop Your

Career?

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What I Believe

• I believe in myself

• I believe I am as important as the person I work for

• I believe in my Boss

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• The challenge for you is to maintain a thirst for knowledge

• Accept an ever changing technical environment

• Continually expand skill sets ; and

• Always have a personal vision

In Conclusion

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• We are leaders and role models

• Our role adds value to an organisation

• We have to be knowledgeable and be driven; and

The Executive Assistant of the Future

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above all else:-

• We have to be dedicated

Why?

The Executive Assistant of the Future

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We are the Executive Assistants

of the future

The Executive Assistant of the Future