The Evolution of AMIand On-line Customer

Interactions@

Algona Municipal Utilities

Objectives

• Meter Reading Automation

• Replacement of Inefficient

Electric and Water Meters

• Operational Efficiencies in

Billing and Customer

Management

• Energy and Water Efficiency

• Outage Management

• Theft Reduction

Implementation

Decided to Implement Mobile Meter

Reading System

Selected Electric and Water Meters

– Itron Electric Meter

Itron Centron Meter

– Itron Water Meter with 100W ERT

– Badger Water Meter with 100W ERT

Implementation

Implementation

Installation of Itron Meter Reading System

Itron MC-Lite Mobile Meter Reading System

MV-90 for Interval Data collection

Implementation

Installation of Electric and Water Meters

Installation of Itron Meter Reading System

Decision to move to AMR system

Installation of TUNET AMI System

Implementation

Industrial Customer Portal - Demand

Lessons Learned

Begin with a clear idea of your end goal

Meet with all vendors together

– Metering, CIS, MDM, etc.

Make sure that all components work

together

Think about future plans – time of use and

demand for all customer classes