the european collaboration continues – a progress report
TRANSCRIPT
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TheEuropeanCollaborationcontinues– aprogressreport
SandraBühler - BelsoftCollaborationAGMartaAlvarezdelaCampa – Eurapco
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Aboutthespeaker
• SandraBühler• Co-founderandco-ownerofBelsoftCollaborationAG• About18yearsintheLotus/ICSworldasaSeniorSalesConsultant• Maintopicsbesidesahighcontributioninstrengtheningthepositionof
ICSinthemarketareprojectmanagementandusereducation• GuestlecturerattheUniversityofZurichwithAppliedSciences’forSocial
Business,wellknownspeakeratseveralusergroupsandco-organizerof‘IBMConnectcomestoyou’and‘ICONSwitzerland’events.
• IBMChampionfor2014 and2015
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PLATINUM & CHAMPAGNE SPONSORS
GOLD SPONSORS
SILVER SPONSORS
BRONZE SPONSORS
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• SystemIntegrators• IBMDomino/Notes• IBMNotesTraveler• IBMSametime• IBMConnections
• CustomDevelopment• Domino• XPages• Interfacesand Systemintegration
• Educationfor Administrators,Developersand Users• Memberof the PenumbraGroup
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Aboutthespeaker
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TheClient
• EurapcoisauniquestrategicallianceofleadingEuropeanmutualinsurancecompanies. TheAllianceconsistsof7Partnersthatoperatein18countriesacrossEurope.
• EurapcoPartnersaimtobenefitfromtheirinvolvementontheinternationalstagetostrengthentheirabilitytocompeteintheirlocalmarketsandareunifiedinonegoal:tocreatevaluetogether.
• EuropeanAlliancePartnersCompanyAGistheservicecompanyequallyownedbythe7PartnersandisheadquarteredinZurich,Switzerland.ThiscompanyfacilitatestheexchangeandactivitiesbetweenthePartners.
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TheDesignPartner
nbrion – soluciones creativasnbrion isasmalladvertisingagencylocatedinTorrelodones,nearMadrid,inSpain.Theyarespecializedinbranding,socialmediaandbrandedcontent.
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TheProjectTeam
andsomemorebehind thescenes..
BelsoftCollaborationAGEURAPCOTeam
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Thestartingpoint
• Smallinfrastructurewith3Servers
• CriticalbutsomewhatoldNotesApplicationswithcomplexprocessesandworkflows
• Thedesiretooffertheircustomersmoreandbetterservices
• It’stimetorenewandmodernizetheoffering
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Goals
• Tosimplifyandenhancethecommunicationandcollaboration
• To“modernize”theservices/applicationsandofferadditionalstateoftheart functionality
• Toimplementahybridsolutionoflocalandhostedinfrastructure
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Let’sstartthebrainstorming
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Brainstormingresult
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The“raw”steps
InfrastructureWork
Technicalandconceptual
preparation forhosting
Installation andimplementation of
IBMConnections, LDAPintegration, webpagemigration to Belsoft
infrastructure
InstallationandimplementationofIBMSametime
SW-Development
Concept and POC(IBMConnectionsasEurapco Member
Zone)
Integrationof DominoAppresults intoIBMConnections,Eurapco UIchanges
Testswith realdata
UserInteractionInstallationof Plug-Insfor Eurapcoemployees
Educationandconsulting/supportof IBMConnectionsCommunityleaders
Testswith realdata
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TheInfrastructureandsomefigures
• ThehostedserversallrunonRHEL6.5excepttheserverforIBMConversionServer/IBMFormsExperienceBuilder(Win2008R2)
• Wemigratedover40GBofdata(files)fromaNotesDatabasetoIBMConnectionsFilesandtodayhaveover17’000filesstoredwithinIBMConnections
• Wentliveon19January2015
• Seesessiontomorrow11:05/Breaktout1– “UsingIBMDominoDatainIBMConnections– ARealLifeStory”byAndreasPonteandUrsMeli
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1. BEFORETHELAUNCH• MoveEurapcoactivitiesintospecificcommunities
• Brandandcustomisation
• Adoptionstrategy
FromOctober2014toOctober2015
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A. Training:ProjectManagerstobecome“parttime”CommunityManagers– DIGITALLITERACYGUIDE
B. Vibrantteamcommunity– Workingoutloud
2. LAUNCHOFE-JOIN• 416users– automaticallyaddedasmembersoftheCommunities
• Simplificationforfirsttimeuse:
FromOctober2014toOctober2015
Focusonquality!NOTonquantity
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3. MOVINGFORWARDØMakethelifeofouruserseasierandreachourgoals:
• @mentions:Theimportanceofdefaultsettings
• Joinacommunityandautomaticallyfollow
• Instructionpackage– OngoingFAQ
• Translationplug-in
FromOctober2014toOctober2015
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4. SPECIALUSAGETOINCREASEACTIVITY• Eurapcoon-linemagazine
• Communitiesforlargeevents
FromOctober2014toOctober2015
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5. WHEREAREWENOW?• 888users– Morethandoublesincelaunch- nopromotion
• KudosAnalytics
FromOctober2014toOctober2015
6. OUR CHALLENGESANDFUTUREFOCUS• Movetothenextphaseandreachupto1.500users
• Howtogetpeopletocontribute– activeusers
• Whattodowithinactiveusers?20%ine-join
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