the essential keys for unlocking potential

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All content © 2017 Towards Maturity CIC Ltd. Not to be distributed or copied. [email protected] www.towardsmaturity.org/2016benchmark @LauraOverton @TowardsMaturity Essential Keys For Unlocking Potential productivity time to competency staff retention

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Page 1: The essential keys for unlocking potential

All content © 2017 Towards Maturity CIC Ltd. Not to be distributed or copied.

[email protected]

www.towardsmaturity.org/2016benchmark@LauraOverton@TowardsMaturity

Essential Keys For Unlocking Potential

productivity

time tocompetency

staffretention

Page 2: The essential keys for unlocking potential

Higher hopes of success than ever before

Integrating learning and work

Transforming the transactional

Boost

PERFORMANCE

Cultivate

AGILITY

Fine-tune

PROCESS

Improve

EFFICIENCY

Influence

CULTURE

Page 3: The essential keys for unlocking potential

We are using more technology

Page 4: The essential keys for unlocking potential

L&D is delivering more business impact today than 5 years ago

Lets Vote…

Fact

Alternative

fact

Page 5: The essential keys for unlocking potential

What are we achieving?

Integrating learning and work

Transforming the transactional

Boost PERFORMANCE

29% achieved

Cultivate AGILITY

24% achieved

Fine-tune PROCESS

39% achieved

Improve EFFICIENCY

41% achieved

Influence

CULTURE

21% achieved

Page 6: The essential keys for unlocking potential

What we could be achieving…

productivity

time tocompetency

staffturnover

+14%

-15%

-7%

Page 7: The essential keys for unlocking potential

People professionals have a critical role to play

If we make smart

decisions!

Page 8: The essential keys for unlocking potential

There’s data and there’s…

Page 9: The essential keys for unlocking potential

35,000Learners

L&D Leaders

Page 10: The essential keys for unlocking potential

Data that describes

Useful for

understanding

trends and

increasing

awareness

PAGE 16

Page 11: The essential keys for unlocking potential

Data that digs deeper

Performance

analytics that

allow us to

understand

relationships

and inform

decisions

Defining

Need

Understanding

Learners

Work

Context

Building

Capability

Ensuring

Engagement

Demonstrating

Value

THE TOP 10%

T O W A R D S M A T U R I T Y I N D E X

TOPDECK

TOP LEARNING ORGANISATIONS

Page 12: The essential keys for unlocking potential

25%

18%

12%10%

8%

37%

28%

20%

13%

10%

50%

39%

32%

20%18%

65%

54%

47%

40%

35%

77%

64%62%

54%

46%

ImprovingEfficiency

Fine-tuningProcess

BoostingPerformance

CultivatingAgility

InfluencingCulture

Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD

We know it is an indicator of results

Reporting achievement of goals in area

Page 13: The essential keys for unlocking potential
Page 14: The essential keys for unlocking potential

Introducing…

Page 15: The essential keys for unlocking potential

Thanks

Page 16: The essential keys for unlocking potential

The Top Deck inspire us, but how do we get there? Time to break it down…

Integrating learning and work

Transforming the transactional

Boost

PERFORMANCE

Cultivate

AGILITY

Fine-tune

PROCESS

Improve

EFFICIENCY

Influence

CULTURE

Page 17: The essential keys for unlocking potential

Improving EfficiencyFine-tuning Processes

Page 18: The essential keys for unlocking potential

High achievers are more likely

to be using these top tools

75%

96%

93%

83%

71%

84%Internal / enterprise information services

Internal learning portals

Job aids (e.g. checklists, infographics)

Page 19: The essential keys for unlocking potential

Put more focus on the classroom trainer to support online learning adoption

Lets Vote…

Start

Stop

Page 20: The essential keys for unlocking potential

Achievers…

leverage classroom

trainers

45%integrate technology

into face-to-face training

IMPROVING EFFICIENCY: TACTICS

Page 21: The essential keys for unlocking potential

44% of staff are positively influenced by their L&D team to engage with online learning

Lets Vote…

Fact

Alternative

fact

Page 22: The essential keys for unlocking potential

Achievers…

work with managers

80%expect line

managers to take responsibility for

their staffs’ development

FINE TUNE PROCESS: TACTICS

Page 23: The essential keys for unlocking potential

Summary

Improving Efficiency

Leverage classroom trainers

Fine tuning Processes

Work with managers

Page 24: The essential keys for unlocking potential

Boosting PerformanceCultivating Agility

Page 25: The essential keys for unlocking potential

High Achievers are more likely to be

using these top tools82%Mobile devices

Job aids (e.g. checklists, infographics)

87%

Communication tools(e.g. Slack, WhatsApp)

Sharing applications(e.g. SlideShare, OneDrive) 77%

87%

Page 26: The essential keys for unlocking potential

Achievers…

Design for learning transfer

66%include activities that

help individuals practice the desired

outcome

BOOSTING PERFORMANCE: TACTICS

Page 27: The essential keys for unlocking potential

Achievers…

Encourage learning from mistakes

2x likelyto encourage staff to learn

from mistakes

CULTIVATING AGILITY: TACTICS

Page 28: The essential keys for unlocking potential

Summary

Boosting PerformanceDesign for learning transfer

Cultivating AgilityEncourage learning from mistakes

Page 29: The essential keys for unlocking potential

InfluencingCulture

Page 30: The essential keys for unlocking potential

38% of staff have the skills to manage their own learning

Lets Vote…

Fact

Alternative

fact

Page 31: The essential keys for unlocking potential

Achievers…

position experiences as opportunities

to learn

68%develop challenging

stretch-tasks to embed learning

INFLUENCING CULTURE: TACTICS

Page 32: The essential keys for unlocking potential

Achievers…

celebrate success

67%communicate learning

success to line managers

INFLUENCING CULTURE: TACTICS

Page 33: The essential keys for unlocking potential

Unlocking the

Potential of L&D

The place to

start…

Page 34: The essential keys for unlocking potential

73% of L&D learn the skills they need through external networks and professional bodies

Lets Vote…

Fact

Alternative

fact

Page 35: The essential keys for unlocking potential

Achievers…

are led by L&D leaders who learn

94% are active in seeking

out new work experiences

81% build personal

knowledge networks

UNLOCKING POTENTIAL IN L&D: TACTICS

Page 36: The essential keys for unlocking potential

Page 66

Managing learning

Personal Understanding the business

problem

Design and delivery

(technical)

Supporting Performance

Design and delivery

Evaluating impact

Skills in place (Rest)Priority skills (All) Skills in place (Top Deck)

Page 37: The essential keys for unlocking potential
Page 38: The essential keys for unlocking potential

What are you going to do differently as a result of today?

Lets COMMIT!

Start

Stop

Page 39: The essential keys for unlocking potential

All content © 2017 Towards Maturity CIC Ltd. Not to be distributed or copied.

[email protected]/2016benchmark

@LauraOverton@TowardsMaturity

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