01

he ESI Scheme is a unique scheme as it has the features of an insurance Torganization, a health insurance scheme and a health care service

provider- all the three rolled into one. With 151 hospitals and around 1400

service dispensaries, ESIC can be proud of having one of the largest medical

infrastructures under one umbrella in the country. It has been our constant

endeavour to provide comprehensive and quality medical care to our

beneficiaries. ESIC has also tied up with more than 800 reputed public/private

hospitals across the country for superspeciality treatment on cashless basis. IP and their family

can avail of this facility from any of the hospitals of their choice. As part of expanding the

network of ESI Hospitals, the foundation stone of yet another ESI Hospital was laid at

Doddabadallapur in Karnataka recently.

Our endeavour to computerize the core processes of ESIC has also accomplished some major

milestones. Under the ‘Panchdeep’ (computerization project), we have achieved almost 100%

revenue collection from all the employers through online generated challans. The registration of

employers and employees is also being done fully online. Cash benefit payments are being

made by ESIC Branch Offices using the benefit module of the Project ‘Panchdeep.’ Payments

towards Permanent Disablement Benefit and Dependants’ Benefits are being made by Regional

Office through batch process and credited directly to the bank accounts of the beneficiaries

every month.

During the year 2012-13, the Corporation has spent ̀ 4058.13 crores on the medical care of the

insured persons and their family members, which is an increase of almost 51% over the last

year. Also, cash payments to the tune of ̀ 761.17 crores have been made to the beneficiaries in

the year 2012-13. The field offices of ESIC have achieved a record revenue collection of

` 8111.45 crores during the year 2012-13 as against ` 7070.11 crores in 2011-12, thereby

registering an increase of 15%. These are provisional figure, as the accounts of the ESIC are

currently under audit by the CAG.

I am happy to inform that ESIC has started additional three Medical Colleges from the academic

session 2013-14. These are Gulbarga in Karnataka, K.K.Nagar in Tamil Nadu and Joka, Kolkata

in West Bengal. The Medical College in Rajajinagar, Bangalore, Karnataka had started from the

previous year, i.e., academic session 2012-13. Most importantly, applications have also been

invited from “Wards of Insured Persons” (IPs) for admission to UG Courses (MBBS) in these

Medical Colleges under ‘ESIC Management Quota’ as per admission policy and procedure

approved by the Central Government.

ESIC has achieved a lot in many fronts, we have many more milestone to accomplish. I urge all

officers and staff members of ESIC to work still harder for further improving our services to the

beneficiaries who come from the lower strata of the workforce.

Director General's Message

A.K. Agarwal, IAS

Director General, ESIC

02

Shri Sis Ram OlaHon'ble Minister of Labour &

Employment, Government of Indiaand Chairman, ESI Corporation

Shri Kodikunnil SureshHon'ble Minister of State for Labour & Employment, Government of Indiaand Vice Chairman, ESI Corporation

ESIC Employees contribute ` 1.00 crore to Prime Minister'sRelief Fund in aid of Uttarakhand flood victims

s a part of providing assistance to the Aflood victims of Uttarakhand, the

Officers and Employees of Employees’ State

Insurance Corporation (ESIC) voluntarily

contributed one day salary amounting to ` 1

crore to the Prime Minister’s Relief Fund.

Shri Sis Ram Ola, Hon’ble Union Minister of

Labour & Employment accompanied by

Shri A.K. Agarwal, Director General, ESIC

handed over the cheque for ` 1.00 crore to

Dr. Manmohan Singh, Hon’ble Prime Minister

of India on 10.07.2013.

DG, ESIC with Hon'ble Minister, L & E, Govt. of India Officers and Employees alike showing solidarityfor a noble cause

HON'BLE MINISTERS, LABOUR & EMPLOYMENTGOVT. OF INDIA

03

Meet ing o f the S tand ing

Committee was held at ESIC Hqrs.,

New Delhi on 03.06.2013. The Secretary,

Labour & Employment, Govt. of India and

Chairman welcomed all the members of the

Committee. The Director General, ESIC also

welcomed all the members of the Standing

Committee as well. New Incumbents to the

post of Insurance Commissioners were

introduced to the Committee.thThe Committee confirmed the minutes of 194

meeting of the Standing Committee held on

30.01.2013. Several agenda items were taken

up for discussions that include Action Taken

Report on the recommendations/decisions of

the last Meeting of the Standing Committee.

The unaudited annual accounts of the ESI

Corporation for the year 2012-2013 was also

discussed for the approval of the Standing

Committee. After detailed discussion, the

Standing Committee approved the unaudited

Annual Accounts of the ESI Corporation for the

year 2012-13. The agenda for conversion of

the existing 06 Divisional Offices Ambala,

Gulbarga, Jodhpur, Nasik, Nandnagari and

Kozhikode into Sub-Regional Offices was also

discussed. The Committee approved the

conversion of the existing 05 Divisional Offices

at Ambala, Gulbarga, Jodhpur, Nasik and

Kozhikode into Sub-Regional Offices. In

principle approval for conversion of Divisional

Office Nandnagari to Sub-Regional Office which

is to be implemented when I.P. population

under Regional Office (Delhi) crosses 5 lakh.

Bes ides th i s , supp lementary i tems

like setting up of Sub-Regional Office at

Thiruvananthapuram, Kerala, proposal for

acquiring of 5 acre of land on long term lease

basis from Siliguri Jalpaiguri Development

Authority for setting up 100 bedded ESI

Hospital at Siliguri etc. were also discussed and

approved by the Committee as contained in the

Memoranda.

Hon'ble Members, Standing Committee takingpart in the 195th meeting

195th Meeting of Standing Committee in progress

Another view of Standing Committee Meeting

195th

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th195 Meeting of Standing Committee

04

Inauguration of Directorate of IMSKerala & ESIC Branch Office Building

at Thycaud, Thiruvananthapuram, Kerala

he inauguration of DIMS, Kerala and TESIC Branch Office Building at Thycaud,

Thiruvananthapuram, (Kerala) was done by

Shri Oommen Chandy, Hon’ble Chief Minister

of Kerala on 9th April, 2013. While

inaugurating the new building, Shri Oommen

Chandy, Hon’ble Chief Minister of Kerala

applauded the efforts of ESIC for its services

rendering to the working class of the State

and gave assurance to extend full support to

ESIC from the Kerala Govt.

ENSURING A HEALTHY FUTURE

Lighting of Panchdeep by Dignitaries

Hon'ble Chief Minister of Kerala, unveiling the plaque

Foundation Stone Laying of ESI

D i s p e n s a r i e s a t V i l a k u d y a n d

Kadampanad (Kunnathoor), Kollam

(Kerala)

To adapt with the changing health delivery

scenario in the country and also to be the best

in terms of infrastructure and other facilities,

ESIC has started an ambitious programme for

the modernization of its hospitals and

dispensaries. The ESI Corporation is

constructing two ESI Dispensaries in Vilakudy

and Kadampanad (Kunnathoor), Kollam for

better health and instant service delivery

especially for the cashew workers of these

areas. Vilakudy Dispensary is a two doctors

d i s p e n s a r y w h e r a s Ka d a m p a n a d

(Kunnathoor) is a five doctors Dispensary,

being built as per the norms of Medical

Council of India.

The foundation stone laying of ESI

Dispensaries at Vilakudy & Kadampanad

(Kunnathoor), Kollam, (Kerala) was done by

Shri Kodikunnil Suresh, Hon’ble Minister of

State for Labour & Employment, Govt. of

India on 13.04.2013.

Hon'ble Union Minister of State for Labour & Employment Lighting the Panchdeep

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Inauguration of New Building of ESIC

Sub-Regional Office Kollam & ESI

Dispensary, Asramam, Kollam (Kerala)

and Foundation Stone Laying of ESI

Dispensary at Navaikulam & ESIC Branch

Office, Kallambalam at Navaikulam,

Kollam (Kerala)

Shri Kodikunnil Suresh, Hon’ble Minister of

State for Labour & Employment, Govt. of

India inaugurated the buildings of ESIC Sub-

Regional Office Kollam, & ESI Dispensary,

Asramam, Kollam, Kerala and got the work

started by laying the foundation stones of ESI

Dispensary, Navaikulam & ESIC Branch

Office, Kallambalam at Navaikulam, Kollam

Kerala on 20.04.2013.

Hon’ble Minister appreciated the contribution

of Shri P.K. Gurudasn, Hon’ble MLA, who got

started the work related to SRO, Kollam and

Shri N. Peethambara Kurup & Shri K. Suresh

Babu both ESIC Board Members and also of

ESIC’s senior Officers.

The ESIC has constructed a new multistoried

building at Asramam, Kollam for catering to

the needs of Insured Persons and employers

located in the Districts of Trivendrum, Kollam,

Pathanamthitta and Alleppey. The total

number of insured persons and employers in

Kollam District is around 2.5 lakhs and 7152

respectively. ESI Dispensary at Asramam,

Kollam (Kerala) is well-equipped building for a

4 Doctor ESI Dispensary at Asramam, Kollam.

ESIC is continuously expanding its

infrastructure and the network of health

service delivery to reach out to maximum

number of beneficiaries. With a focus on

Kerala, ESIC is going to constructing a 4

Doctor ESI Dispensary Navaikulam and ESIC

Branch Office Kallambalam at Navaikulam to

cater the medical care and cash benefit needs

of Insured Persons and their family members

who live in the vicinity.

Foundation Stone Laying of ESIC

Hospital at Doddabllapur, Bangalore

Shri Mallikarjun Kharge, Hon’ble Union

Minister of Labour & Employment, Govt. of

India laid the foundation stone of ESIC 100

Dignitaries at Dias

Hon'ble Union Minister of State for Labour & Employment inaugurating the Sub-Regional Office, Kollam

Healthy W

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06

bedded Hospital at Doddabllapur, Bangalore

on 09.06.2013.

Shri Siddaramaiah, Hon’ble Chief Minister of

Karnataka graced the occasion as Chief

Guest. While laying the foundation stone of

ESIC Hospital, Shri Mallikarjun Kharge,

Hon’ble Union Minister of Labour &

Employment said that this upcoming state-of-

the-art ESIC Hospital will cater to the needs of

Insured Persons of this area.

With all the modern equipments, the ESIC

Doddaballapur Hospital will be a pioneering

one and a boon to the Insured Persons of

Doddaballapur and nearby industrial areas.

Foundation Stone Laying of ESI

Dispensary, Kulasekharapuram & ESIC

Branch Office, Karunagappally at

Kulasekharapuram, Kollam (Kerala)

Shri Kodikunnil Suresh, Hon’ble Minister of

State for Labour & Employment, Govt. of

India laid the foundation stone of ESI

Dispensary, Kulasekharapuram & ESIC

Branch Of f i ce , Karunagappa l ly a t

Kulasekharapuram, Kollam(Kerala) on

22.06.2013. Shri K. C. Venugopal, Hon’ble

Minister of State for Civil Aviation, Govt. of

India was the Chief Guest of the function.

ESIC is constructing a 2 Doctor ESI

Shri Siddaramaiah, Hon'ble Chief Ministerof Karnataka Lighting the Panchdeep

Dignitaries at Dias during Foundation Stone Laying of ESIC Hospital at Doddabllapur, Bangalore

Hon'ble Union Minister of State for Labour & Employment, unveiling the plaque

Hon'ble Minister Lighting the Panchdeep

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Dispensary, Kulasekharapuram and ESIC

B ranch O f f i c e Ka runagappa l l y a t

Kulasekharapuram at Kollam to cater the

medical care and cash benefit needs of

Insured Persons and their family members

who live in the vicinity.

Inauguration of ESIC Hospital and

Sub-Regional Office in Tirunelveli, Tamil

Nadu

A state-of-the-art ESIC Hospital and Sub-

Regional Office of ESIC in Tirunelveli, Tamil

Nadu was inaugurated by Shri Kodikunnil

Suresh, Hon’ble Minister of State for Labour &

Employment, Govt. of India on 10.09.2013.

Simultaneously, a Major Operation Theatre of

ESIC Hospital, Tirunelveli was also

inaugurated by the Chief Guest, Shri K.T.

Pachamal, Hon’ble Minister of Labour, Govt. of

Tamil Nadu. The function was presided over

by Shri S.S. Ramasubbu, Hon’ble Member of

Parliament, Lok Sabha.

While inaugurating the ESIC Hospital in

Tirunelveli, Shri Kodikunnil Suresh, Hon’ble

Union Minister of State for Labour &

Employment elaborated in details about all

the measures and initiatives taken by the

Govt. of India. He assured that Govt. of India

will provide all support to the Govt. of Tamil

Nadu in implementing the ESI Scheme

successfully in the State.

ESI Corporation has always been at the

forefront when it comes to delivering

healthcare services to the people. Keeping

this commitment for the working class, ESI

Corporation has opened this new 50 bedded

(to be expanded to 100 bedded) state-of-the-

art hospital in Tirunelveli, Tamil Nadu.

This Hospital is providing quality healthcare

facilities to 1.44 lakh insured persons and 5.5

lakh beneficiaries in southern part of Tamil

Nadu State, particularly of Tirunelveli,

Tuticorin and Kanyakumari Districts.

Presently, the OPD is providing medical

services for Surgery, Pediatrics, General

Medicine, Orthopedics and O&G. For critical

care, the Hospital refers the patients to the

tie-up hospitals for cashless Super Speciality

Hon'ble Minister inaugurating Sub-Regional Office

Hon'ble Minister inaugurating ESIC Hospital

Healthy W

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08

treatment to the Insured Persons of the area.

The hospital has been constructed with an

approx. cost of Rs. 55.00 crores.

Similarly, a new building of ESIC, Sub-

Regional Office, Tirunelveli has been

inaugurated for providing prompt service

delivery to its Insured Persons and Employers

located at Tirunelveli, Kanyakumari and

Tutikorin areas. This new Sub-Regional Office

is fully air-conditioned and has ample space

for the IPs and Employers and ESIC Staff.

The Sub-Regional Office in Tirunelveli

comprises of 07 Branch Offices and 23 ESI

Dispensaries.

Inauguration of ESIC Model Hospital,

Jaipur (Rajasthan)

Shri Sis Ram Ola, Hon’ble Minister of Labour &

Employment, Govt. of India inaugurated the

state-of-the-art ESIC Model Hospital at Jaipur

thon 16 September, 2013. While inaugurating

the Hospital, Hon'ble Minister informed the

gathering that ESIC is also going to start its

own Medical Colleges in Alwar (Rajasthan),

Joka (West Bengal), Gulbarga (Karnataka)

and Chennai (Tamil Nadu).

The ESI Corporation is committed to work for

the welfare of workers and improvement in

their quality of life and for providing all

possible social security to them. For

providing the best Medical services to the

Insured Persons and their families of Jaipur

area, the ESI Corporation contemplated this

100 bedded ESIC Model Hospital at Jaipur.

This Hospital will be upgraded 100 to 300

bedded in near future. At present, there are

about 1203 Employers covering about 1.88

lakh Insured Persons and 7.29 lakh

beneficiaries in Jaipur, who will get best

medical facilities from this Model Hospital.

This Hospital is a long cherished dream of

Hon'ble Minister inaugurating ESIC Model Hospital Hon'ble Dignitaries during unveiling the plaque

Lighting of Panchdeep by Union Minister of Labour & Employment

Shri Sis Ram Ola, Hon’ble

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workers of Jaipur area, which has come into

reality now.

The establishment of state-of-the-art hospital

at Jaipur will immensely help the workers

employed in the industrial belt. There have

been around 5.65 lakh employees working in

32,720 different factories/establishments in

Rajasthan. The ESIC Hospital, Jaipur, is

unique in its feature which is centrally air

conditioned, with multispeciality facilities.

The hospital has all the facilities comparable

to any private corporate hospital in the

country.

Foundation Stone Laying of ESI

Dispensary & ESIC Branch Office

at Koratty, Thrissur (Kerala)

Shri Kodikunnil Suresh, Hon’ble Minister of

State for Labour & Employment, Govt. of

India laid the foundation stone of ESI

Dispensary & ESIC Branch Office at Koratty,

Thrissur, (Kerala) on 23.09.2013. Shri K.P.

Dhanapalan, Hon’ble Member of Parliament,

Lok Sabha presided over the function.

While addressing the gathering, Hon’ble

Union Minister, L&E informed about the new

initiatives and upcoming projects of ESIC and

other Deptts. of Ministry of Labour &

Employment, Govt. of India. The

distinguished speakers appreciated the

efforts of Hon’ble Union Minister in this

regard.

ESIC is constructing a building for a 3 Doctor

Type ESI Dispensary and ESIC Branch Office

at Koratty in Thrissur Distt. of Kerala State to

cater to the medical care of Insured Persons

and their family members who live in the

vicinity.

Hon'ble Dignitaries lighting the Panchdeep

Hon'ble Union Minister of State for Labour & Employment unveiling the plaque

ESI Scheme -

India's Largest

Health

Infrastructure

ESI Scheme -

India's Largest

Health

Infrastructure

Healthy W

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•

blood donors are known to organizers,

quality blood is assured due to self

exclusion

• Intending donors get opportunity to

donate according to their convenience

• Familiar faces and known atmosphere

help in the shedding of fear by the first

time donor

• Recruits new donors

As health status and habits of potential n order to achieve the goal of World IHealth Organization’s (WHO) for all

countries to obtain all blood supplies from

voluntary unpaid donors by 2020, ESIC

conducts voluntary Blood Donation

Camps from time to time. On the eve of

World Blood Donor Day (14th June), ESIC

in association with Indian Red Cross

Society and Times of India conducted a

Voluntary Blood Donation Camp in its

Headquarters Office, New Delhi on 14th

June, 2013. The Camp got an

overwhelming response from the

officers/officials of ESIC, resulting in a

remarkable collection of 83 units of blood.

Blood Donation Camps, like the one

organized by ESIC, can be a decisive step

in making the critical shift from

replacement donors to a voluntary blood

donation system.

Main Benefits of collecting blood at

camps:-

• Community Participation

Shri S.K.G. Rahate, IAS Financial Commissioner, ESIC addressing during the World Blood Donor Day

at ESIC, Hqrs.

ESIC Staff Members participating in the Camp

Sh. Jose Cherian, Insurance Commissioner,ESIC donating Blood

ESIC organizes Blood Donation Camp W

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AROGYAM - 2013

SI Corporation participated in EArogya Fair-2013, a health fair on

AYUSH (Ayurveda, Yoga & Naturopathy,

Unani, Sidha and Homeopathy) held in th thChandigarh from 10 to 13 May 2013,

organized by Department of AYUSH,

Ministry of Health & Family Welfare, Govt.

of India in association with Govt. of

Punjab, Haryana, Union Territory

Administration of Chandigarh and FICCI.

In the fair, ESIC displayed around 12

posters disseminating information on

various systems under AYUSH services

being provided in ESI Scheme and

information regarding ESIC in general.

Glimpses of Arogya Fair, 2013 at Chandigarh organized by Department of AYUSH, Ministry of Health & Family Welfare, Govt. of India

Besides these, common dry herbs and

herbal plants were also beautifully

displayed along with information on

their uses.

The informative material related to

AYUSH included uses of common herbs

like amalaki, Garlic, Haritaki, Aloevera,

Neem etc., Dadi Ma Ke Nuske,

information on disease like diabetes and

obesity etc. were distributed in the form

of pamphlets. Shri Shivraj Patil, Hon’ble

Governor of Punjab along with Shri Anil

Kumar Ganeriwala, Jt. Secretary,

Department of AYUSH appreciated the

ESIC stall.

Exh

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12

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udn fgrykHk %& chferksa dks udn fgrykHk lqfo/kk iznku djus ds fy, orZeku esa 25 'kk[kk dk;kZy; ¼{ks=h; dk;kZy;&13] mi {ks=h; dk;kZy;] mn;iqj&06 ,oa mi {ks=h; dk;kZy;] tks/kiqj&06½ ,oa 26 Hkqxrku dk;kZy; gSa] ftuds }kjk bZlh,l ds ek/;e ls Hkqxrku fd;k tk jgk gSA chferksa dks esfMdy Hkqxrku gsrq esfMdy cksMZ ds le; gh x.kuk dj mlh fnu Hkqxrku fd;k tkrk gSA lkFk gh fgrykHkksa ls lacaf/kr lqfo/kk gsrq le;&le; ij ^lqfo/kk lekxe* vk;kstu fd;k tkrk gSA fiNys rhu o"kksZa esa fd, x, udn fgrykHk Hkqxrkuksa dk fooj.k fuEukuqlkj gSA%&

o"kZ Hkqxrku jkf'kdh la- ¼djksM+ esa½

2010-11 74,388 10.75

2011-12 87,017 13.07

2012-13 91,890 18.14

fnukad% 31-03-2013 rd 3]24]266 ck;ksesfVªd dkMZ rS;kj fd, x,a] ftuesa ls 3]11]301 dkMZ dk forj.k fd;k tk pqdk gSA

jktLo vk;%& jktLFkku dh jktLo vk; o"kZ 2012&13 vkius y{; ls 51-62 izfr'kr c<dj 204-37 djksM gks xbZA xr rhu o"kksZa ls eq[;ky; }kjk fu/kkZfjr jktLo vk; dk y{; fuEukuqlkj gkfly fd;k x;k gS %&

jktLo vk;

o"kZ y{; okLrfod % o`f) ¼djksM+ esa½ ¼djksM+ esa½

2010-11 106.15 134.72 (+) 26.91%

2011-12 134.79 145.58 (+) 8.01%

1- jkT; ljdkj ds vkS"k|ky;% 65

2- va'kdkyhu vkS"k/kky;% 8

3- ekWMy vkS"k|ky; ,oa Mk;XuksfLVd lsaVj% 2 ¼fpRrkSMx< ,oa >qU>quw½

4- jkT; ljdkj ds vLirky % 4¼HkhyokMk] ikyh] dksVk]a tks/kiqj½

5- bZ,lvkbZlh ekWMy vLirky% 1 ¼t;iqj½

6- bZ,lvkbZlh vLirky % 1 ¼fHkokMh½

7- VkbZ&vi vLirky ,oa tkap dsUnz% 59

Jh misUæ 'kekZ{ks=h; funs'kd] t;iqj

jkT;

% ppkZ esa

13

2012-13 134.79 204.37 (+) 51.62%

jktLo olwyh %& jktLFkku dh jktLo olwyh o"kZ 2012&13 vius y{; ls 0-9 izfr'kr c<dj 284-50 yk[k olwyh dh xbZA lkFk gh xr rhu o"kksZa ls eq[;ky; }kjk fu/kkZfjr jktLo olwyh dk y{; fuEukuqlkj gkfly fd;k x;k gS %&

jktLo vk;

o"kZ y{; okLrfod % o`f)¼yk[k esa½ ¼yk[k esa½

2010-11 425.00 466.77 +9.8%

2011-12 365.00 366.19 + 0.32%

2012-13 282.08 284.50 + 0.9%

fuekZ.k dk;Z %& xr dbZ o"kkZs ls vLirkyksa@vkS"k/kky;ksa@ 'kk[kk dk;kZy;ksa ,oa vkoklx`gksa ds okf"kZd j[k&j[kko ,oa fo'ks"k ejEer dk;Z ugha gks jgk FkkA o"kZ 2013 esa eSllZ ;wihvkj,u,u fyfeVsM }kjk jktLFkku {ks= esa fuxe ds fufeZr mDr Hkouksa dh fo'ks"k ejEer dk dk;Z izkjEHk fd;k tk jgk gSA fuekZ.k ,tsalh us 45 Hkouksa ds rdehus izLrqr dj fn;s gS] ftues ls 11 vkS"k/kky;ksa o 11 'kk[kk dk;kZy;ksa o vkoklx`gksa ds fo'ks"k j[k&j[kko dk;Z izkjEHk fd;k tk pqdk gSA 9 Hkouksa ds ekeyksa es ,e,uvkbZVh] t;iqj ls eq[;ky; ds funsZ'kkuqlkj Hkouksa dk LVªDpjy vkWfMV djk;k tk jgk gSA 'ks"k Hkouksa ds fy;s Hkh vko';d dk;Zokgh tkjh gSA

1- {ks=h; dk;kZy;] t;iqj us vius uofufeZr Hkou esa fnukad 01-06-2013 ls dk;Z djuk izkjEHk dj fn;k gSA

2- deZpkjh jkT; chek fuxe ekWMy vLirky] t;iqj dk vixzsMs'ku djrs gq, 300 cSMsM fpfdRlky; dk fuekZ.k dk;Z py jgk gS ftldh fnlEcj 2013 rd iw.kZ gksus dh lEHkkouk gSA izFke pj.k esa 100 cSMsM fpfdRlky; dk mn~/kkVu ekuuh; Je ,oa jkstxkj ea=ky;] Hkkjr ljdkj }kjk fd;k x;k gSA

3- deZpkjh jkT; chek fuxe esfMdy dkWyst] vyoj ds fy;s 29-431 ,dM Hkwfe esa : 640-28 djksM dh ykxr ls fnlEcj 2014 rd fuekZ.k dk;Z iw.kZ gksus dh lEHkkouk gSaA izFke pj.k esa vLirky ds vksihMh uoEcj 2013 esa izkjEHk gksus dh lEHkkouk gSA

4- deZpkjh jkT; chek fuxe] mn;iqj ds 100 cSMsM okys vLirky ds fy;s rdehuk ,oa ekufp= yxHkx iw.kZ dj fy;s x;s gSA

5- deZpkjh jkT; chek vkS"k/kky; ,oa 'kk[kk dk;kZy; ,oa muds vkoklx`gksa vkcwjksM] cgjksM] uhejkuk ,oa lhrkiqjk] t;iqj esa fuekZ.k dk;Z gsrq eq[;ky; }kjk lS}kfUrd Lohd`fr iznku dj nh xbZ gS] ftuds fuekZ.k dk;Z 'kh/kz izkjEHk gksus dh lEHkkouk gSA uhejkuk vkSS"k/kky; Hkou ,oa vkokx`gks dh Hkwfe ds fy;s : 60-48 yk[k jhdks yh0] uhejkuk dks tek djk fn;s gS rFkk lhrkiqjk {ks= ds fy;s eq[;ky; ls Lohd`fr gsrq i=kpkj tkjh gSA

6- mi {ks=h; dk;kZy;] mn;iqj ,oa mi {ks=h; dk;kZy;] tks/kiqj rFkk muds vkoklx`gksa ds fy;s eq[;ky; }kjk lS}kfUrd Lohd`fr iznku dj nh gSA

iz'kklu %& iz'kklu 'kk[kk }kjk fuEukuqlkj egRoiw.kZ dk;Z fd;s x;s %&

1- fnukad 17 vizsy]2013 dks ekuuh; dsUnzh; Je ea=h Jh ds- lqjs'k }kjk dsUnzh; ljdkj ds leLr Jfed foHkkxksa dh leh{kk dhA cSBd esa ekuuh; Je ea=h egksn; usa deZpkjh jkT; chek fuxe]

jktLFkku {ks= ds dk;Zdykiksa ,oa miyfC/k;ksa dh fo'ks"k ljkguk dhA

2- {ks=h; ifj"kn~ deZpkjh jkT; chek fuxe] jktLFkku {ks= dh 78oha cSBd fnukad 03-05-2013 dks laiUu gqbZA

3- o"kZ 2012&13 ds nkSjku 35 deZpkfj;ksa dh fofHkUu inksa ij inksUufr dh xbZA bl {ks= esa igyh ckj brusa cMs iSekus ij inksUufr;ka gqbZaA

4- [kqyh ijh{kk }kjk 26 ofj"B fyfid ,oa 35 ,e-Vh-,l- inksa ij HkrhZ dh xbZA

5- vizSy 2013 esa 60 deZpkfj;ksa dks fofHkUu inksa ij ,e-,-lh-ih-dk ykHk fn;k x;kA

tulaidZ %&jktLFkku {ks= esa tulaidZ dk;Z lqpk: :Ik ls tkjh gS ftlesa ghjd t;arh o"kZ 2011&2012 ds nkSjku fuxe dh uohure tkudkfj;ksa ds fy, fu/kkZfjr dk;Zdzekuqlkj jsfM;ks ,oa Vhoh pSuyksa ,oa nSfud v[kckjksa ds ek/;e ls izpkj&izlkj fd;k x;kA bl nkSjku fu;kstdksa] chekd`r O;fDr;ksa ,oa muds ifjtuksa dks fofHkUu dSEi ,oa la?kksf"B;ksa ds vk;kstu ds nkSjku fuxe dh tkudkjh ls lacaf/kr lkexzh dk forj.k Hkh fd;k x;kA

o"kZ 2012&13 ds nkSjku jktLFkku {ks= esa foKkiu ,oa vU; iz.kkfy;ksa ds ek/;e ls bZ,lvkbZlh ds izpkj&izlkj gsrq vfHk;ku pyk, x, A bl vfHk;ku ls vf[ky jktLFkku esa bZ,lvkbZlh dh ,d vfeV Nki NksMhA ;g O;oLFkk ykHkkfFkZ;ksa ds fy, ;kstuk dh ubZ tkudkjh esa dkQh lqfo/kktud fl) gqbZA

jktHkk"kk dh xfrfof/k;ka %& ;g {ks= Þdß {ks= esa gksus ds dkj.k bl dk;kZy; esa jktHkk"kk uhfr;ksa dk vuqikyu yxHkx 'kr&izfr'kr gSA fgUnh fnol ij vk;ksftr lekjksg ,oa izfr;ksfxrkvksa esa lHkh deZpkjh cMs mRlkg ls c<p< dj Hkkx ysrs gSaA

vDVwcj&2012 ds nkSjku lalnh; jkTkHkk"kk lfefr }kjk chdkusj 'kk[kk dk;kZy; dk ,oa ekg viszy 2013 esa lalnh; lfefr dh vkys[k ,oa lk{; lfefr }kjk {ks=h; dk;kZy;] t;iqj dk jktHkk"kk laca/kh fujh{k.k fd;k x;kA

ebZ&2013 esa vk;ksftr fgUnh dk;Z'kkyk esa ;wuhdksM ds iz;ksx ij jktHkk"kk i[kokM+s ds nkSjku fgUnh dh fofHkUu izfr;ksfxrkvksa esa vf/kdkfj;ksa ,oa deZpkfj;ksa }kjk izfrHkkfxrk dk mRlkg jktHkk"kk fgUnh ds izfr lEeku ,oa tkx:drk dk izrhd gSA

flracj&2012 esa fgUnh fnol lekjksg ds volj ij fgUnh dh foHkkxh; x`g if=dk ̂ ^e:xaxk* dk foekpu fd;k x;kA o"kZ&2013 dh mi {ks=h; dk;kZy;] mn;iqj }kjk rS;kj djkbZ xbZ fgUnh x`g if=dk ^^esokM+ niZ.k** dk foekspu {ks=h; ifj"kn dh cSBd ds nkSjku ekuuh; Je jkT; ea=h Jh ekWxhyky xjkfl;k }kjk fd;k x;kA

{ks=h; dk;kZy; dh cSolkbV ds gkse i`"B dks fgUnh esa djok fy;k x;k gSA 'ks"k Hkkx ds 'kh?kz gh f}Hkk"kh djokus laca/kh izfdz;k tkjh gSA

lwpuk ,oa izkS|ksfxdh ¼vkbZVh½ %& jktLFkku {ks= esa izkstsDV iapnhi ds rgr bZ&xousZUl dzkafr dh 'kq:vkr gqbZ gSA iz'kklu jktLo ,oa fgrykHk laca/kh dk;Zdykiksa esa ikjnf'kZrk vkbZ gSA fu;kstd vc vkWUk ykbu va'knku tek djkus laca/kh lqfo/kk dk dgha ls Hkh iz;ksx dj ldrs gSA ,d ckj vkWu&ykbu djus ds ckn vc dsoy MkVk viMsV djus dh vko';drk gksrh gSA iqjkuh izfdz;k ds

jkT;% p

pkZ e

sa

14

rgr dbZ rjg ds fjdkWMZ ds j[k&j[kko ls eqfDr feyh gSA

mlh izdkj chfer O;fDr bZ,lvkbZlh 'kk[kk dk;kZy;] bZ,lvkbZlh vkS"k/kky; ,oa bZ,lvkbZlh vLirky ls Lo;a dks feyus okys fofHkUUk fgrykHkksa dh ik=rk dh tkWp dj ldrs gaSA chfer O;fDr vius o fu;kstd va'knku dh iqf"V dj ldrs gSaA ftlls fu;kstd ,oa fu;ksDrk esa ijLij vkilh fo'okl etcwr gksrk gSA blls jktLo ladyu ,oa fgrykHk iznku djusa esa iz'kklu dh ykxr esa deh vkbZ gSA

cSp izfdz;k }kjk chferksa ds [kkrs esa iSlk lh/ks gh LFkkUrfjr djus laca/kh O;oLFkk o"kZ 2009 ls gh izkjaHk gks xbZ Fkh tcfd Hkkjr ljdkj us ,slk iz;kl tuojh 2013 esa 'kq: fd;k gSA

blh izdkj jktLFkku {ks= esa deZpkfj;ksa dk osru {ks=h; dk;kZy; }kjk lh/ks gh muds [kkrs esa tek djk;k tk jgk gSA

vkbZVh jksy vkmV ds ek/;e ls chferksa ,oa fu;kstdksa dks vkWu ykbZu iathdj.k ,oa va'knku Hkqxrku dh lqfo/kk pkyw dj nh xbZ gSA bl laca/k esa le;&le; ij deZpkfj;ksa dks izf'kf{kr Hkh fd;k x;k gSA

bl izdkj ls vkbZVh jksy vkmV dks /khjs&/khjs vaxhdkj dj fy;k tk,xkA

Nirs&Nirs %& jktLFkku {ks= ds bfrgkl esa izFke ckj chferksa ds 5 cPpksa dk bZ-,l-vkbZ-lh- esfMdy dkystksa esa esustesaV dksVk ds rgr ,e-ch-ch-,l- esa v/;;u gsrq izos'k fn;k x;k gSA

mi&{ks=h; dk;kZy;] mn;iqj ¼jktLFkku½ esa deZpkjh jkT; chek ;kstukns'k dk lcls cM+k jkT; gksus ds dkj.k jktLFkku ds chferksa ,oa fu;kstdksa ds fgrksa dks en~nsutj j[krs gq, d0jk0ch0 fuxe }kjk 01-04-2009 ls mn;iqj {ks= esa mi {ks=h; dk;kZy; dh LFkkiuk dh xbZA mn;iqj dh LFkkiuk egkjk.kk mn;flag }kjk v{k; r`rh; ds fnu 1559 dks dh xbZ] tks egkjk.kk izrki dh ns'kHkfDr] ohjrk rFkk ehjk dh HkfDr ,oa iUuk/kk; ds R;kx ,oa cfynku ds fy, izfl) gS] >hykas dh uxjh mn;iqj laHkkx esa bZ,lvkbZ ;kstuk 6 'kk[kk dk;kZy;ksa ds ek/;e ls orZeku esa 24 dsUnzksa esa ykxw gSA

d- u;s {ks=ksa esa ;kstuk dh fØ;kfUofr 1- mn;iqj {ks= xkso/kZu foykl] nsokyh] mejM+k] oyhpk]

ydM+okl ¼fnukad 01-08-2011 ls ykxw½2- jktlean {ks= % jkcpk ¼fnukad 01-08-2011 ls ykxw½3- HkhyokM+k {ks= % ekaMy ,oa cusM+k ¼fnukad 01-05-2013 ls

ykxw½4- ckalokM+k {ks= % yks/kk ,oa dwiM+k] ¼01-07-2013 ls ykxw½¼2-½ fuEukafdr {ks=ksa esa ;kstuk ykxw fd;k tkuk izLrkfor gS %&

dsUnz dk uke vuqekfur vuqekfur fu;kstd chfer

'kaHkqiqjk] fpRrkSM+x<+ 25 4500eksjM+h] ckalokM+k 04 3000 gehjx<+] HkhyokM+k 25 3000

iqj xzke] HkhyokM+k 09 1347

mi {ks=h; dk;kZy;] mn;iqj ds v/khu dqy 7 ftys mn;iqj] ckalokM+k] Mwaxjiqj] HkhyokM+k] fpRrkSM+x<+] jktlean ,oa izrkix<+ lfEefyr gSa] orZeku esa izrkix<+ esa ;kstuk ykxw ugha gSaA bl izdkj mn;iqj {ks= tks fd vkfnoklh cgqy {ks= gS ds Jfedksa dks bZ,lvkbZ ;kstuk ds vf/kdre ykHk iznku djus gsrq ;kstuk dks rsth ls ykxw djus dk iz;kl fd;k tk jgk gSA

¼3-½ mi {ks=h; dk;kZy;] mn;iqj ds chferksa ,oa deZpkfj;ksa vuqekfur la[;k fuEukuqlkj gS %&

o"kZ deZpkfj;ksa chferksa dh la[;k dh la[;k

31-03-2010 107550 108950

31-03-2011 103282 103671

31-03-2012 104330 10912931-03-2013 106100 116200

¼4-½ mi {ks=h; dk;kZy; }kjk 6 'kk[kk dk;kZy;ksa] mn;iqj] HkhyokM+k] fpRrkSM+x<+] ckalokM+k] dkadjksyh] xqykciqjk ds ek/;e ls chferksa ,oa muds vkfJrksa dks fuEukuqlkj udn fgrykHk iznku fd;s x;s gSa %&

o"kZ jkf'k :i;s

2010&11 3]45]66]871@&

2011&12 4]35]13]575@&

2012&13 7]82]50]955@&2013&14 2]42]71]801@&

l mi {ks=h; dk;kZy; ls lacaf/kr chferksa ds esfMdy cksMZ izfrekg ekWMy fpfdRlky;] t;iqj esa djk;s tkrs gSa ,oa ekSds ij gh chferksa dks pSd@fu.kZ; i= lqiqnZ fd;s tkrs gSa esfMdy cksMZ ds nkSjku chferksa dks vYikgkj Hkh fn;k tkrk gSA

l jkstxkj ds nkSjku e`R;q gksus ij vkfJr fgrykHk ds izdj.kksa dk ;Fkkle; ,d ekg ds varxZr fuiVku djus ds iz;kl fd;s tkrs gSaA

l chferksa ,oa fu;kstdksa dh f'kdk;rksa ds fuiVku gsrq mi {ks=h; dk;kZy; esa Vksy Ýh uacj 1800 180 6424 dh lsok,sa *ghjd t;arh o"kZ* ds nkSjku 'kq: dh xbZ gS] mi&{ks=h; dk;kZy; ds v/khu dk;Zjr lHkh dk;kZy;ksa esa lqfo/kk lekxe dk vk;kstu fd;k tkrk gS] lkFk gh chferksa ,oa fu;kstdksa dh leL;kvksa ds fy, fofHkUu dsUnzksa esa lsehukj ,oa ehfVaxksa dk vk;kstu fd;k tkrk gSA mn;iqj pSacj vkWQ dkWelZ ,.M b.MLVªht ,oa ftyk m|ksx dsUnz esa izfrekg vk;ksftr gksus okyh ehfVax@lsehukj esa Hkh fu;fer :i ls Hkkx fy;k tkrk gSaA

[k- izkstsDV iapnhi* ¼igpku dkMZ½

mi {ks=h; dk;kZy;] mn;iqj ds v/khu 31-03-2013 ds vuqlkj 116200 chfer gS esa ls vc rd 78781 dkMZ cukdj forfjr fd;s tk pqds gSa] orZeku esa chferksa dh QksVksxzkQh mi {ks=h; dk;kZy; ds

jkT;

% ppkZ esa

15

x- bZ,lvkbZlh mn;iqj ,d utj ¼31-03-2013½

l fu;kstdksa dh la[;k & 3227

l deZpkfj;ksa dh la[;k & 106100

l chferksa dh la[;k & 116200

l ykHkkfFkZ;ksa dh la[;k & 450856

l vkS"k/kky; ,oa fpfdRlky; dh la[;k & 14 + 2

l ekWMy fMLisaljh dh la[;k & 01

l O;kIr dsUnzksa dh la[;k & 25

l 'kk[kk dk;kZy; & 06

jktLo vk;

o"kZ y{; jktLo vk;

2010&11 22-77 djksM+ 32-70 djksM+

2011&12 32-69 djksM+ 39-46 djksM+

2012&13 37-17 djksM+ 46-89 djksM+

2013&14 47-16 djksM+ ¼ekg tqykbZ 2013 rd½

jktLo olwyh

o"kZ y{; jktLo olwyh

2011&12 103 djksM+ 76 yk[k

2012&13 103 djksM+ 80-30 yk[k

2013&14 103 djksM+ 19-22 yk[k¼ekg tqykbZ 2013 rd½

15-13 djksM+

LVkWQ }kjk dh tk jgh gS ,oa ck;ksesfVªd dkMZ fizafVx dk dk;Z Hkh fuxe deZpkfj;ksa }kjk fd;k tk jgk gS] blds fy, lHkh deZpkfj;ksa dks izf'kf{kr fd;k tk jgk gSA eq[;ky; }kjk foizks ds lg;ksx ls gk;czhM dsai ds rgr ck;ksesfVªd dkMZ dh QksVksxzkQh ;kstuk ds rgr vc rd mn;iqj {ks= esa dqy 121 gk;czhM dsai vk;ksftr dj dqy 5680 chferksa dh QksVksxzkQh dh tk pqdh gS ,oa buds ck;ksesfVªd dkMZ Hkh rS;kj dj lacaf/kr chferksa dks fu;kstd ds ek/;e ls fHktok;k tk jgk gSA mi {ks=h; dk;kZy; ds v/khu lHkh deZpkfj;ksa vf/kdkfj;ksa ds lHkh izdkj ds fcyksa dks vkWu ykbZu rS;kj dj bZlh,l ds ek/;e ls Hkqxrku fd;k tkrk gSA lHkh 'kk[kk dk;kZy;ksa ds deZpkfj;ksa dks lHkh izdkj ds osru HkRrs mi {ks=h; dk;kZy; }kjk bZlh,l ds ek/;e ls tek djk;k tk jgk gS] lHkh Ng 'kk[kk dk;kZy;ksa }kjk chferksa ,oa muds vkfJrksa dks Hkqxrku vkWu ykbZu ,oa bZlh,l ds ek/;e ls tek djk;k tk jgk gSA ekg tqykbZ] 12 ls

ihMhch@Mhch csp izkslsl djk;k tk jgk gS ,oa lHkh chferksa ,oa muds vkfJrksa dks Hkqxrku bZlh,l ds ek/;e mi {ks=h; dk;kZy; }kjk lQyrkiwoZd fd;k tk jgk gSA jktLo ,oa olwyh 'kk[kk ls lacaf/kr dk;Z Hkh vkWu ykbZu fd;k tkrk gS] losZ fjiksVZ Hkh vkWu ykbZu dh tk jgh gS] fujh{k.k fjiksVZ Hkh vkWu ykbZu djus ds iz;kl fd;s tkrs gSaA

igpku dkMZ

dqy dqy dqy dkMZ chfer ,ujksyesaV dkMZ fiazV forfjr

116200 80934 78181 77582

jktLFkku {ks= & dSejk dh utj ls

{ks=h; dk;kZy; t;iqj d-jk-ch-fu- ekWMy vLirky] t;iqj

jkT;% p

pkZ e

sa

16

igpku dkMZ &^dgha Hkh dHkh Hkh*

jktLFkku {ks= esa {ks=h; ifj"kn dh 78oha cSBd mi&{ks=h; dk;kZy;] mn;iqj esa tkjh ,d dSai

{ks=h; dk;kZy;] t;iqj esa fgUnh fnol lekjksg dk vk;kstu

Jh 'kh'k jke vksyk] ekuuh; Je ,oa jkstxkj ea=h] Hkkjr ljdkj mi&{ks=h; dk;kZy;] mn;iqj esa fgrykHk laca/kh iksLVj dk vukoj.k djrs gq,

jkT;

% ppkZ esa ekuuh; Je ,oa jkstxkj jkT; ea=h] Hkkjr ljdkj

Jh dksfMdquhy lqjs'k dk {ks=h; dk;kZy;] t;iqj dk nkSjk

17

ESI SCHEME OF INDIA

he Employees’ State Insurance Act, 1948 Tis a social security legislation that

provides comprehensive medical care and

cash benefits in the contingencies of sickness,

maternity, disablement/death due to

employment injury & unemployment to the

beneficiaries coming from the lower strata of

the working class of the organized sector. The

ESI Corporation, a premier Social Security ndOrganization of India has entered into 62

years of its existence and has made a

remarkable imprint in the Social Security

canvas of India.

The ESI Act, 1948 applies to factories and

other establishments viz. Road Transport,

Hotels/Restaurants, Cinemas, Newspaper,

Shop, Educational/Medical Institutions

wherein 10 or more persons are employed.

However, in some States threshold limit for

coverage of establishments is still 20.

Employees drawing wages upto Rs. 15,000/-

a month are entitled to social security cover

under the ESI Act. Employees contribute

1.75% of the wages and the employers

contribute 4.75% of the wages, payable to

their employees.

Major developments in the ESI Scheme

(ESIS)

l Employees earning upto Rs. 100/- a day

are exempt from payment of their share of

contribution.

l The ESI Scheme offers comprehensive

medical care to insured persons (IPs) and

their family members as well as cash

benefits.

l ESIC is offering hassle free services to its

stakeholders under it’s computerization

project ‘Panchdeep’, one of the largest e-

governance projects in the country.

l Two sets of biometric Pehchan Cards, one

for the Insured Person and the other for

the family ensure fast and convenient

delivery of services and helps the insured

person and his family members to avail of

medical facilities anywhere, anytime

across all ESI Dispensaries and Hospitals.

This computerization process also

facilitates the employers to register their

establishments/employees and pay the

ESI contribution online.

l A novel practice of crediting monthly

p a y m e n t s t o w a r d s Pe r m a n e n t

Disablement Benef i t (PDB) and

Dependant Benefit (DB) directly to the

bank account of the beneficiaries through

Electronic Clearing Service (ECS) has

been adopted.

l ESIC also provides Unemployment

Allowance for upto one year under Rajiv

Gandhi Shramik Kalyan Yojana to the

workers who go out of employment owing

to permanent c losure o f the i r

factory/establishment, retrenchment or

permanent invalidity.

l In order to redress the grievances and

make the system more stakeholder

friendly, the concept of Suvidha Samagam

on a fixed day of each month has been

introduced across all the offices of ESIC.

This serves as a platform for promptly

redressing the grievances and receiving

feedback/suggestions.

l ESIC is providing medical benefits to more

than 6.64 crore beneficiaries.

l ESIC has also made tie-up arrangement

with more than 800 reputed public/private

Hospitals for super speciality treatment to

the Insured Persons and their family

members on cashless basis.

l During the year 2012-13, the Corporation

has made an expenditure of Rs. 4058.13

crores on the medical care.

l The ESI Corporation has also entered into

field of medical education. The admission

process has started in UG courses (MBBS)

for the academic session 2013-14 in three

ESIC Medical Colleges located in the states

of West Bengal, Tamil Nadu and

Karnataka.

ES

I S

ch

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18

l For providing medical education to the

wards of Insured Persons, reservation has

been made in the admission to UG courses

(MBBS) in these medical colleges under

‘ESIC Management Quota’ as per

admission policy and procedure approved

by Central Govt.

l The Corporation has one of the largest

medical infrastructures in the country

under one umbrella. It has 151 hospitals,

1463 ESI Dispensaries/ISM Units,

812 Branch Offices/Pay Offices and 61

Regional/Sub-Regional/Divisional Offices.

l About 807 implemented centres and more

than 5.80 lakh factories/ establishments

located in various parts of the country are

covered under ESI Scheme.

Besides above, significant achievements,

efforts are continually ongoing to further

wider the IP base and bring about more

improvement in the quality of services.

ES

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ch

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19

T sto mark the celebration of 61 year of its

inception, the Regional and Su-Regional

Offices of ESIC launched a special service

Fortnight. During the Fortnight, with a view to

empower the IPs and Employers, special

awareness camps, seminars, lectures on ESI

Scheme and its benefits, health check-up

camps, Suvidha Samagam, etc. were

conducted.

ESIC Officials interacted with the participants,

especially with the Insured Persons and

Employers representatives and informed

them about the various ESI Schemes and its

benefits and also about the IT roll-out

programme of ESIC which provides them

hassle free services.

ANDHRA PRADESH

• Regional Office, Hyderabad

A Dependent Benefit Beneficiaries meet and

a Seminar was held at RO Hyderabad on

28.02.2013 & 05.03.2013, respectively for

the redressal of grievances of the

Beneficiaries.

Suvidha Samagam at Regional Office and

Branch Offices under the jurisdiction of

Regional Office were conducted on

01.03.2013 and 08.03.2013 as a part of

celebrations of Special Services Fortnight.

• Sub-Regional Office, Vijayawada

On the occasion of ESIC-Day, SRO

Vijayawada organised an ‘ESIC March’ around

the important centres of the city. An

awareness programme at the doorsteps of

the Insured Persons, ‘Street Plays’ and

‘Burrakathas’ were arranged in the important

industrial area of the city.

Besides these, workshops/seminars/suvidha

samagams were conducted at the Press Club

during the fortnight for creating an awareness

of ESI Scheme and for the redressal of

grievances about the benefits being available

under the ESI Scheme.

ASSAM

• Regional Office, Guwahati thOn 24 Feb.2013, a Special Suvidha

Samangam and a meeting of the PDB, DB

SPECIAL SERVICES FORTNIGHT LAUNCHED ON ESIC DAY BY ROs/SROs/DOs

Suvidha Samagam at R.O. Hyderabad

Seminar is going on at SRO Vijayawada

Awareness of ESI scheme through balloon

Co

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20

beneficiaries was held at the RO Guwahati to

create mass awareness and increasing

popularity of the ESIC Scheme. On this

occasion,the PDB/DB beneficiaries as well as

Trade Union Representatives were present.

During the Suvidha Samagam, the problems,

grievances and suggestions of the

stakeholders were heard and on the spot

solution was provided.

Seminar-Cum-Free Health Checkup Camps

were organised on 06.02.2013 and

02.03.2013 at the premises of M/s Emami

Ltd., Amingaon and Guwahati Refinery,

respectively. The grievances and suggestions

of the employees and employers were taken

up for settlement during the interactive

session of the seminar.

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DELHI

• Regional Office, Delhi

Suvidha Samagams and Dependent Benefit

Beneficiary meetings were held in all Branch

Offices from 28.02.2013 to 08.03.2013 to

redress the grievances of the employees on

the spot. Regional Office Delhi also conducted

Workshop/Services/open session with

Employer/Trade Union on 27.02.2013 &

08.03.2013.

• Divisional Office, Shahdara

On 24.02.2013, D.O. Shahdara organised a

Pehchan Camp at the premises of the

employer – M/s Bandhan Financial Services

'kk[kk dk;kZy; fHkykbZ esa lqfo/kk lekxe dk v;kstu

Suvidha Samagam held in Branch OfficeMori Gate, Delhi.

Co

ver

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21

P.Ltd. Kolkata on the special request by the

HR Deptt. of the Employer for its employees,

employed in Delhi.

On 27.02.2013, a Health Check up camp was

held in the employer premises at Jhilmil Indl.

area.

A Workshop, a meeting with the Dependent

Beneficiaries and Suvidha Samagam were

held on 28.02.2013, 06.03.2013 &

08.30.2013, respectively at D.O. Shahdara,

wherein public grievances were redressed on

the spot.

GOA

• Regional Office, Panji

To celebrate the ESIC Day, R.O. Goa

organised Two Awareness programmes on

05.03.2013 and 07.03.2013 at employers'

premises Margao & IDC Hall Bicholim, Goa,

alongwith a Seminar at ESI Hospital, Margao

to create awareness about ESI Scheme.

Besides these, various Medical Camps were

held in ESI Hospital Margao on 27.02.2013,

05.03.2013, 06.03.13 & 09.03.2013 and 15

hybrid Pehchan Camps were organised at

various locations in Goa Region.

GUJARAT

• Sub-Regional Office, Vadodara

SRO Vadodara organised two Seminars/

Workshops for empoyers & employees on

01.03.2013 and 07.03.2013 at Halol &

Ankleshwar, respectively, on the subject-‘ESI

Awareness & Advantages’.

Meeting with Dependent Beneficiaries were

also organised on 01.03.2013 & 04.03.2013

at Branch Office Gorwa and Malarpura

respectively.

Besides these, Open House Suvidha

Samagam was also conducted for on the spot

redressal of public grievance on 08.03.2013

at all Branch Offices and on 13.02.2013 &

13.03.2013 at SRO Vadodara.

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2013 dks ,s”o;kZ flYd fey] dM+ksnjk ds ifjlj esa

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HARYANA

• Regional Office, Faridabad

Suvidha Samagam cum Employers’ Seminars Awareness camp organised by R.O. Goa

Suvidha Samagam cum Seminar atR.O. Faridabad in progress

Co

ver S

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22

were conducted at Bahadurgarh and R.O.

Faridabad on 28.02.2013 & 07.03.2013,

respectively. A meeting with I.Ps in the R.O.

Faridabad was also organised on 07.03.2013

and shared their grievances to solve their

problems.

• Sub-Regional Office, Ambala

To celebrate the ESIC Day followed by a

Special Services Fortnight, Divisional Office

Ambala organised Seminars/Workshop/

Suvidha Samagams at Jagadhri, Panipat &

Panchkula about the importance of Pehchan

Cards. Meetings were conducted with

Dependent Benefit Beneficiaries at Ambala &

Jagadhri.

JAMMU & KASHMIR

• Regional Office, Jammu

Awareness Programme/Workshop/Seminar

were organised by RO Jammu on 27.02.2013,

04.03.2013, 05.03.2013 and 07.03.2013 at

Ind-Swift Laboratories Ltd., LGC Samba,

Srinagar, Branch Office Kathua & Udhampur

respectively. During these programmes the

importance of ESI Schemes and Pehchan

Cards to IP & their families, Medical facilities

to IPs in emergency etc. were discussed.

JHARKHAND

• Regional Office, Ranchi

To celebrate the ESIC Day followed by Special

Services Fortnight, RO Jharkhand organised

two Seminars/Workshops at Hotel Radisson,

Blu, Ranchi on 05.03.2013 and HEC Ltd.,

Ranchi on 07.03.2013 for employer and

employees.

Suvidha Samagams were organised on

06.03.2013 & 08.03.2013 at Regional Office

Ranchi and all the Branch Offices respectively.

During these Suvidha Samagams/ Seminars/

Workshops, the importance of Pehchan Cards

were emphasized.

KARNATAKA

• Sub-Regional Office, Hubli

Different Workshops/meetings were

conducted on 01.03.2013, 08.03.2013 and

09.03.2013 at Dandeli, SRO Hubli & Belgaum

respectively to redress the grievances of the

employees.

• Sub-Regional Office, Gulbarga

As a part of ESIC Special Services Fortnight,

various workshops were conducted on

20.02.2013, 26.02.2013 and 05.03.2013 at

the premises of M/s Raichur Chamber of

Commerce & Industry, Raichur, in Bijapur & at

M/s Hyderabad Karnataka Chamber of

Commerce & Industry, Gulbarga to create

awareness regarding ESI Scheme with special

emphasis on ESIC’s IT roll out plan, ESI

Applicability, Coverage and Benefits.

Suvidha Samagam were also conducted

regularly in all the Branch office under the

jurisdiction of DO Gulbarga, wherein issues

related to Cash Benefit, Medical Benefit,

Pehchan Cards, Super Speciality Treatment

etc. were discussed.

• Sub-Regional Office, Bommasandra

A Suvidha Samagam on 08.03.2013 at SRO

Bommasandra and three Workshops were

Dignitary addressing during Suvidha Samagam

Co

ver

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23

conducted at Employers’ premises, at M/s

Molex India, M/s HCG Hospitals & M/s Ibis

Hotels to create awareness regarding various

benefits provided by the Corporation, which

were appreciated by the participants.

KERALA

• Regional Office, Thrissur

Special Service Fortnight was used to its

maximum for a series of committed activities

for the welfare of the Insured population and

definitely they benefited in one or the other

way. In this connection, various programmers

such as DB Beneficiaries Meet, Grievance

Meet, Employees Meet and Employer’s meet

were arranged by Regional Offic and the

Branch Office at various premises, wherein

senior most DB Beneficiaries were also

honoured. Special efforts were taken to clear

the pending cases in r/o Accident case, AE

cases and other claims.

• Sub-Regional Office, Kollam

Seminars on awareness of ESI Scheme were

conducted on 26.02.2013, 01.03.2013 and

08.03.2013 at Kunnumpurathu Towers,

Anchal, Gandhi Smarak Nidhi Hall,

Trivandrum & Goct. Employees Cooperative

Bank Auditorium Kayamkulam respectively.

These seminars was also attended by IPs,

representatives of the employer and Trade

Unions.

Suvidha Samagams were conducted on

08.03.2013 and 13.03.2013 in the SRO and in

all the Branch Offices under SRO to redressed

the grievances of the employees on the spot.

• Sub-Regional Office, Kozhikode

A seminar was organised in Divisional Office

Kozhikode on 07.03.2013 to highlight the

importance of ESI Scheme in Social Security

sector and various benefits available under

the scheme.

Various Suvidha Samagams were held on

28.02.2013, 04.03.2013 and 08.03.2013 at

the premises of M/s Calicut tiles, Feroke, M/s

Smartek Footwear, Chungam, & at Comtrust

Eye Hospital, Kozhikode, respectively to

redressed the grievances of employees on the

spot.

Besides these, a Medical Camp was also

conducted at ESI Hospital, Feroke on

06.03.2013 to detect breathing diseases

(Asthma) for ESI beneficiaries.

• �Sub-Regional Office, Ernakulam

Suvidha Samagams at Branch Office and Sub

Regional Office were conducted during the

Special Service Fortnight with special

emphasis on complaint redressal, benefit

Seminar in progress at SRO, Kollam

Seminar in progress at SRO Kozhikode

Co

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24

awareness programme and new facilities

through IT Roll out, importance of Pehchan

Card etc.

MAHARASHTRA

• �Regional Office, Mumbai

An interactive Seminar/Workshop for

Employers & Employees was held on

25.02.2013 & 05.03.2013 at R.O. Mumbai.

Open House Suvidha Samagam was

conducted for 3 days from 05.03.2013 to

07.03.2013.

A meeting of Dependent Benefit Beneficiaries

was organised at Regional Office on

08.03.2013.

• �Sub-Regional Office, Thane

Various Seminars for Employers & Employees

were organized by SRO Thane to celebrate

the ESIC Day during the ESIC Fortnight on

24.02.2013, 27.02.2013 & 08.03.2013 at the

premises of Siemens, L&T, Crompton

Greaves, Branch Office Panvel and Airoli

respectively about he ESI Scheme. The

benefits under the Act and recent

achievements and initiatives were discussed.

Grievances raised on the spot were also

redressed.

Besides these, a Health Check-up Camp was

also organised on 06.03.2013 at the premises

of Delicia Foods, Bhiwandi, Thane.

•��Sub-Regional Office, Pune

A cultural programme was organised by SRO

Pune on 28.02.2013 to celebrate the ESIC

Day. A short play from Marathi drama

‘Natsamrat’ presented by the staff member.

• Sub-Regional Office, Aurangabad

With regard to the celebration of ESIC Day,

seminars and open house Suvidha

Samagams were organised for Employees &

Employers for on the spot redressal of Public

Grievances. A meeting with Dependent

Benefits Beneficiaries were organised in SRO

Aurangabad on 05.03.2013.

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fnukad 25-02-2013 mi {ks=h; dk;kZy; ukxiqj es fd;k

Suvidha Samagam in progress

Seminar for Employer & Employee at SRO Thane

Health check-up Camp at Employers premises

Co

ver

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25

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PUDUCHERRY

Regional Office, Puducherry

Two Health Camps were organised by R.O.

Puducherry as a part of celebration of ESIC-

Day Special Fortnight Services. One of the

camps was held at DIC Training Centre,

Thattanchavady on 27.02.2013. Specialists

from ESI Hospital alongwith volunteering

specialists from Global Hospital, Chennai and

Vasan Eye Care screened beneficiaries for

High risk factors like Diabetes, Hypertension,

Cardiac Problems etc.

Another Medical Camp was held on

05.03.2013 at Kamala Murugiayan

Thirumana Mandapam, Kirumambakkam.

Patients were educated regarding Family

Welfare, Mother & Child Health, HIV/AIDS

etc.

Special Health Education programmes and

Health Talks for out-patients and inpatients

were also conducted at Hospital Premises.

PUNJAB

• Sub-Regional Office, Jalandhar

SRO Jalandhar and the Branch Offices have

organised multi activities like seminars/

workshops during the special fortnight to

popularize various benefits among its stake

holders. Suvidha Samagam was also

organised to redress the grievances of ESIC

Stakeholders on 28.02.2013 at SRO

Jalandhar. Besides these, special Medical

Camp has also been organised at Industrial

area, Jalandhar.

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ESI Health Camp at Thattanchavady Industrial Estate, Puducherry

Inauguration of ESI Health camp at Kirumambakkam Co

ver S

tory

26

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fd;k x;kA

fnukad 25-02-2013 dks fgUnqLrku ftad fyfeVsM

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dks ykHkkfFkZ;ksa ds fy, lsehukj vk;ksftr fd;k x;kA

TAMIL NADU

• Regional Office, Chennai

Various activities/functions/awareness

programmes/meetings were conducted

during the fortnight. A Suvidha Samagam

was held on 27.02.2013 at Regional Office

Tamilnadu to redress the grievances of the

employees.

Awareness meeting/Interactive workshops

were conducted on 27.02.2013, 28.02.2013,

01.03.2013, 02.03.2013 & 07.03.2013 in

Panjetti area Thiruvallur District, Branch

Office Redhills, M/s Meenakshi Hospitals,

Madurantakam area in Kancheepuram

District, M/s K.H.Apollo K.H. Hospital,

Melvisharam, Vellore, Savera Hotel and M/s

Wheel India Private Limited Padi respectively.

In order to create widespread awareness

about the ESI Scheme among the

Stakeholders and to accelerate the

participation of stakeholders right from grass

root level an Essay Competition for the

“Employers” and “Employees” was organised.

The topic for the employers was “ESI

Scheme- Achievements and Future

Challenges” and the topic for the employees

was “My ESI Scheme – My Views and

Expectations” which was responded very

enthusiastically by the participants.

• Sub-Regional Office, Madurai

Suvidha Samagams were conducted on

22.03.2013 in Branch Offices Palanganathan

and Virudhnagat. Seminar/Workshop at

Pilani, Interactive session and a Medical Camp

was conducted with Vasan Eye Care Hospital.

A meeting with Dependent Benefit

Beneficiaries organised at Branch Office

Tirunagar on 25.02.2013.

• �Sub-Regional Office, Salem

Meetings were conducted in all Branch offices

under the jurisdiction of SRO Salem to

celebrate the ESIC Day.

Branch Office Attur organised a meeting on

27.02.2013 focusing on issuing of the

Pehchan Card to all the Beneficiaries.

Branch Office Dalmiapuram/ Kumbakonam/

Interactive meeting conducted at R.O. ChennaiSpecial Employer meet at SRO Salem

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29

Observance of ESIC Day/ Special Services Fortnightby ESIC /ESI Hospitals

The 61st Foundation Day of ESIC was

observed by all ESIC/ESI Hospitals in a

befitting manner. The fortnight long

celebrations were marked by organizing

various programmes like medical camps,

health awareness camps, talks on public

health, immunization camp for children,

blood donation camp, CME’s, cultural

activities etc.

A large number of IPs, their family members

and general public participated and reaped

the benefit of various medical camps and

talks organized on the occasion.

ANDHRA PRADESH

ESIC Super Special i ty Hospital

Sanathnagar, Hyderabad

stOn the occasion of celebration of 61

anniversary of the ESI Scheme, ESIC Super

Specialty Hospital, Sanath Nagar conducted

various programmes/events in its premises

which benefitted the Insured persons & their

employees.

Health Education programmes were

conducted on various topics like Awareness of

Cancer, Management of Hypertension,

Management of Diabetes Mellitus, Awareness

on HIV/AIDS and Personal Hygiene etc.

Health Check-up camp/work shop was

conducted on 02.03.2013 & 04.03.2013

respectively to identify the risk group,

screening for Diabetes, Hypertension and

cardiac disorders.

A Blood Donation Camp was organised on

07.03.2013 with the help and under the

license of NTR Memorial Trust, Blood Bank,

Banjara Hills, Hyderabad.

DELHI

ESIC Model Hospital, Basaidarapur

Various camps as Blood donation camp on

24.02.2012, Diabetes & Hyprtension

Detection Camp on 28.02.2013, Short

Stature camp on 28.02.2013, Cancer

detection camp on 01.03.2013, Anemia

detection camp & awareness day on

04.03.2013 and a Dental Awareness Camp on

05.03.2013 were organised by the Hospital.

Various Health Talks/Lectures/CMEs were

conducted on different topics as HIV, AIDS,

H1N1-Swine Flu, Kidney disease, Role of

Yoga, Diarrhoea & Basic Hygiene, Cough

etiquettes, prevention of respiratory

infections, Occupational Lung diseases etc.

ESIC Hospital, Okhla

Directorate (Medical) Family Welfare, Delhi

organised Several Health Check-up

Camps/Health Talks on ‘Treatment through

Ayurvaeda, Diabetes, Hypertension, diet

Education, Deafness, Refrative error & Retinal

Examination, General Awareness regarding

Anaesthessia, HIV/AIDS Awareness camp,

Tuberculosis, breast feeding, Neonatal care,

Immunisation & Nutrition in children etc. to stcelebrate the 61 Anniversary olf the Scheme

as ESIC Day.

GUJARAT

ESIC General Hospital, Vapi

Health Check up camps for Diabetes

Detect ion/Skin Disease Detect ion/

Hypertension Detection on 25.02.013,

01.03.2013 & 04.03.2013 were conducted at

Hospital campus, respectively.

Special Health Education Programme on

HIV/AIDS/ Family Welfare, MCH &

Co

ver S

tory

Facilitation centre at ESIC Hospital, Okhla

30

Immunization /Suvidha Samagam for

awareness among employees were also

conducted.

ESIC Model Hospital, Bapunagar,

Ahmedabad

Several Health Camps were organised during

the ESIC Day –Special Services Fortnight

from 24.02.2013 to 10.03.2013 at the ESIC

Hospital premises, on various topics

Departments, as under:

• Treatment through Ayurvd for different

Disease

• Diabetes, Hypertension and Diet

Education

• Deafness

• Refrative Error, Retinal Examination and

Management

• General Ophthalmic Examination

Diagnosis and Treatment

•� G e n e r a l Aw a r e n e s s r e g a r d i n g

Anaesthesia and Bad habits affecting

Anaesthesia

•� Gall Stones

• Awareness for Ayurved

• Psychological abd Psychiatric problems in

women

• PFT

•� Besides these camps, one Health camp

was also organised at Mafatlal Industries,

Nadiad, Dist.Kheda on 04.03.2013.

Various Health Talk/Education programme

were organised on various topics as “Methods

on Family Planning”, Immunization in

Children, Nutrition in Children, Breast

Feeding and Neonatal Care, Prevention of

Communicable Diseases, Issues related to

Diabetes, etc.

Exhibitions on Health were also organised by

ESIC School of Nursing and Paediatric

Department at hospital premises on

8.03.2013 & 07.03.2013 respectively.

A special drive for environmental upgradation

and cleanliness of the ESIC Hospital premises

was organised in the Hospital premises.

Suvidha Samagam at ESICH Hospital, Vapi

Hyper Tension Detection Camp at ESIC Hospital, Vapi

Health Education programmeat ESIC Model Hospital, Bapunagar (Ahmedabad)

Co

ver

Sto

ry

31

ESIC General Hospital, Naroda

Tuberculosis/Pediatric camp of General

Health Check up were organised on

27.02.2013 at the ESIC Hospital premises.

Special Health Education programme on

HIV/AIDS was organised on 08.03.2013,

wherein a documentary film was screened.

Suvidha Samagam was also organised for the

redressal of grievances on the spot.

HARYANA

ESIC Hospital, Manesar

stOn the occasion of 61 Anniversary of ESI

Scheme, ESIC Hospital Manesar organised

two Health Check up camps on 27.02.2013

and 06.03.2013 at the premises of M/s SGM

Paper Products & Excel Printers Pvt. Ltd.

respectively..

Special Health Education programme on

various topics like HIV/AIDS on 25.02.2013,

Family Welfare on 05.03.2013, Immunization

on 06.03.2013 and Mother & Child Health on

08.032013 were organised by the Hospital.

A special drive for environmental upgradation

and cleanliness of the ESIC Hospital premises

organised in the Hospital premises.

Suvidha Samagams were also organised on

01.03.2013 and 08.03.2013 by the ESIC

Hospital Manesar for the improvement in

medical service.

HIMACHAL PRADESH

ESIC Model Hospital, Baddi

On 27.02.2013 & 02.03.2013, Health Check

up camps were organized at Hema Herbal

Factory and at Wipro Company respectively.

Various Health Talks/Awareness camp were

conducted on different topics as Adolescent

Gynecological problem, Pediatric nutirition,

Contraception, Menstrual disorder, Universal

Immunization, HIV awareness, Nutrition in

Hypertension & Diabetes etc.by their

respective departments. Besides these,

Suvidha Samagams were also organised

regularly at Regional Office as well as at

employers’s premises for awareness

regarding the ESIC scheme.

JAMMU & KASHMIR

ESIC Model Hospital, Jammu

ESIC Model Hospital Jammu organized

Health Check up camps on 26.02.2013,

27.02.2013 and 08.03.2013 at UFLEX

Industries, Bari Brahmana & M/s Standard

Gun Work respectively.

Health Talks on various topics were also

c o n d u c t e d r e g a r d i n g H e p a t i t i s ,

Gastroenteritis, Contraception & Family

Planning, Plantation, awareness and

prevention of AIDS, Oro-Dental Care,

Pneumonia, Skin allergies etc. during the

celebration of ESic Special Service Fortnight

from 24.02.2013 to 10.03.2013.

JHARKHAND

ESIC Hospital, Adityapur

Two Health Check up camps were organised

by the ESIC Hospital Adityapur, one in

Industrial Area Adityapur and other in Mango

Area of Jamshedpur. Special Health Education

Programs on HIV/AIDS, Immunization,

Family Welfare, MCH, Health talks on Basic

Diseases & Preventive Management were also

organised by the Hospital.

ESIC Hospital Namkum, Ranchi

Various activities were organised by the ESIC

Health Education programmeat ESIC Hospital Namkum, Ranchi

Co

ver S

tory

32

Hospital Namkum during the ESIC fortnight stfor celebration of 61 Anniversary of the

scheme which included Health check up

camps at the ESIC Hospital campus for Pulse

Polio Services, Yoga for General Fitness,

Immunisation in children etc. One Health

Check up camp was also organised at

Hindustan Times Media Venture, Ranchi on

07.03.2013.

KERALA

State Medical Commissioner, Trichur

ESIS Hospital Olarikkara, Ernakulam &

Alapuzha conducted various activities at

factories and hospital premises as part of the

ESIC Day Celebrations for promoting and

acceptability of ESIC Scheme, whch included

Health Check up camps, Special Health

Education Programme on HIV/AIDS, Family

Welfare, Immunization and MCH, Special

Drive for environmental upgradation and

cleanliness.

Suvidha Samagams were also conducted at

Regional Office, Sub Regional Office and ESIC

Hospitals for speedy redressal of all public

grievances cases.

ESIC Hospital Paripally, Kollam, Kerala

A Diabetic Detection Camp on 25.02.2013 at

Hospital premises and 2 General Health

Check up Camps on 28.02.2013 &

07.03.2013 were conducted at the premises

of M/s Immanualk Cashew Factory,

Maruthamanpally & at Capex Cashew Factory,

Chathannoor with the use of Wellness van,

respectively.

Various Health Awareness Classes were

conducted on 27.02.2013 to 09.03.2013 on

the different topics as ‘Maternal And Child

Health’, Immunization, HIV & AIDS, Acute

Diarrhoeal Disease, Hypertension etc. ,

wherein doubts of the audience were cleared.

ESIC Hospital Ezukone, Kollam, Kerala

• Medical Camps were conducted on

25.02.2013 and 07.03.2013 at factory

premises, “Alphonsa cashew factory,

Neduvamel, Enathu” & “Bethanya cashew

factory, Paramla, respectively.

• Different Health talks were conducted

regarding HIV/AIDS Awareness,

Immun i za t i on on 28 .02 .2013&

06.03.2013, and a Seminar on breast

feeding and Antenatal care was also

conducted by pediatric and Gynecology

Departments.

ESIC Hospital, Udyogmandal

Health Check up camp was organized at

Elite Foods Pvt.Ltd,South Kalamassery on

08.03.2013. Wellness Van Camp was

conducted on every Friday. During the

Special Services fortnight, it was

conducted on 01.03.2013 at ESI

Dispensary, N. Parur.

Lighting of Panchdeep by Dignitaries

Doctor Checking up a Patient at ESIC Hospital, Kollam

Co

ver

Sto

ry

33

Eight Health talks were organized during

the Special Services Fortnight on various

topics as Family Welfare, Immunization

Schedule, Environmental sanitation,

Importance of Ayurveda in modern

era, etc.

Neonatal Hearing Screening Clinic/

Asthama Clinic/ Cancer Dertection Camp

for women/Suvidha Samagam were also

organised on 26.03.2013, 28.02.2013

and 28.02.2013 respectively.

MADHYA PRADESH

ESIC Model Hospital, Indore

During the Special Services Fortnight, various

spec i a l se rv i ces /Hea l th Check-up

Camps/Health Education Programme/

Environmental up gradation were organised.

Health Check-up camp organised at hospital

as well as factory premises. Special

Education programmes on HIV/AIDS,

p r o g ramme on Fam i l y P l a nn i n g ,

Immunization were conducted.

MAHARASHTRA

ESI-PGIMSR MGM Hospital, Parel,

Mumbai

ESI PGIMSR MGM Hospital conducted several stactivities to celebrate the 61 Anniversary of

ESI Scheme from 24.02.2013 to 10.03.2013,

as under :

Department of Orthopedics, ESI –PGIMSR

MGM Hospital, Mumbai conducted a CME

program on bone health in relation to

osteoporosis.

Two Bone Health Camps on 28.02.2013 &

01.03.2013 at the Hospital premises and a

Health Check up Camp going on at ESIC Hospital Udyogmandal

Talk on ‘World Tobacco Day’

Health Check up Camp at ESIC Model Hospital, Indore

Bone Health Check up

Co

ver S

tory

34

School Health Check up camp were

conducted in the Social Service League

School at Parel on 05.03.2013.by the

hospital.

Awareness programme for adolescent girls

and for Antenatal & Postnatal patients by the

Department of Gynaecology & Obstetrics

were conducted on 08.03.2013 &

09.03.2013, respectively.

ESIS Hospital, Thane, Mumbai

A Diabetic Health Check-up camp and a

workshop on Hepatitis B- Screening and

prevention were organised on 15.03.2013 &

22.03.2013, respectively by the ESIS, Wagle

Estate, Thane.

Bone Health Counselling

ESIC Hospital cum ODC & PGIMSR,

Andheri, Mumbai

A “Health Mela” including General Health

Check-up and a “Blood Donation Camp” were

organised by ESIC Hospital Andheri, in

association with Vasai Industrial Unit &

Platinum Hospital, Vasai. Health Check-up

camps at Sundaram Jewellary, Seepz and

“KBS” Jewellary, Andheri were organised on

26.2.2013 and 05.03.2013 respectively.

Various Health Education/Awareness

programmes on HIV/AIDS, Infection control,

Biomedical Waste etc. were conducted by the

hospital. Besides these, programmes

regarding Family Welfare, Immunization,

MCH and a Healthy Baby Show were also

organised on 27.02.2013 to create General

Street Play on Immunization, Breastfeedingand Nutrition

Health Check up Camp cum Workshopat ESIC Hospital, Thane

Health Check up Camp at Employer's Premises

Co

ver

Sto

ry

35

awareness about the Diet, Health Hygiene,

Infant & Children etc.

ORISSA

ESIC Model Hospital, Rourkela

Various Health Talks were conducted during

the celebration of ESIC Day Special Services

Fortnight from 24.02.2013 to 10.03.2013 on

different topics like Diabetes, Family Welfare

Service, HIV/AIDs, Hypertension, Tobacco &

Oral Cancer, Immunization, Eye Injury, First

Aid for Trauma & Sound Pollution etc. for

creating awareness among the patients.

Besides these, Health Check up camps like

Hydrocoele Surgical Camp, Hypertension

Screening camp, Hepatitis ‘B’ and ‘C’ and Gall

Stone Screening camp were also conducted

on 28.02.2013, 04.03.2013, 05.03.2013 &

Health Check up Camp organisedat ESIC Hospital, Andheri

07.03.2013 respectively.

S t a t e M e d i c a l C o m m i s s i o n e r ,

Bhubneswar

On 06.03.2013, & 08.03.2013, Health Check

Camps and Awareness Programmes on

various benefits provided under ESIC Scheme

were organised at M/s MESCO, Duburi, Jajpur

and at M/s IFFCO, Paradeep, respectively with

the help of Hi-tech Medical College & Hospital,

Bhubaneswar and Aditya Care Hospital,

Bhubaneswar.

PUNJAB

ESIC Model Hospital, Chandigarh

Various camps were organised by the ESIC

Model Hospital Chandigarh that included

Blood Donation Camp on 26.02.2013,

Diabetic Check up camp on 27.02.2013,

Disability camp on 28.02.2013/BMD camp on Doctor Checking up a patient duringHealth Check up Camp

ESI Scheme Awareness programmeat Employer's premises

BMD Camp at ESIC Model Hospital, Chandigarh

Co

ver S

tory

36

04.03.2013, Hepatitis B & C camp

04.03.2013 to 07.03.2013, Family Planning

camp on 05.03.2013, Hypertension Camp,

Osteoporosis, Arthritis camp on 07.03.2013.

Besides these, Lecture on Bio-Waste/HIV was

also conducted on 27.02.2013 with the help

of State Aids Control Society.

ESIC Model Hospital, Ludhiana

Medical Camps on 26.02.2013 and

02.03.2013 were organised at Deepak

Fasteners Company and Trident Factory

respectively by the ESIC Model Hospital

Ludhiana. Two Medical camps were also

organised on 09.03.2013 and 12.03.2013 at

ESIC MDDC, Rajpura.

Educational meetings were held for IPs and

Families on HIV, AIDS, Family Welfare and

Immunization at ESIC MDDC, Barnala.

RAJASTHAN

ESIC Model Hospital, Jaipur

ESIC Model Hospital, Jaipur organised various

Health Talks/CMI/Health Check up

camps/Screening camps on various subject

like Gynae & Obstetrics and Pathology,

Radio logy, Ophthalmology, Dental ,

Homeopathy, Skin & C.D., E.N.T. etc. to

celebrate the ESIC Day Special Service

Fortnight.

Employer/Employee association meeting was

organised at Sitapura Industrial area at Jaipur

for the redressal of grievances on the spot.

TAMIL NADU

ESIC Hospital, K.K. Nagar, Chennai

ESIC Hospital, K.K. Nagar, Chennai conducted

exhibition and quiz on ‘Common medical

Plants and their Uses’.

Mental Health Awareness Program was

conducted with a power point presentation in

the OPD premises.

Various Health Check up camps were

conducted in Hospital as well as factory

premises.

ESIC Hospital, Tirunelveli

Various Medical Camps/Wellness van camps

were conducted from 24.02.2013 to

09.03.2013 at ESI Branch Offices/ESI

Blood Donation Camp organisedby ESIC Model Hospital, Chandigarh

Health Awareness Programme at ESIC Hospital,K. K. Nagar, Chennai

Medical Camp at Nagercoil

Co

ver

Sto

ry

37

Dispensaries with regard to First Aid

Management, Osteoporosis, Cataract,

General & Dental Care, Immunization etc.

Well Baby Clinic, Quiz, ‘Baby Show’ were

organised by the Hospital on 07.03.2013.

A Special Health Education programme on

HIV/AIDS was conducted on 08.03.2013,

wherein a street play was performed for

creating awareness among the beneficiaries.

ESI Hospital Hosur, Salem

Various Health Camps for Siddha, Gynae,

Surgery,Eye Check up, Paediatric etc. were

organised by ESI Hospital Hosur as a part of

celebration of ESIC Day.

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WEST BENGAL

ESIC Hospital & ODC Joka, Kolkata

ESIC Hospital & ODC Kolkata organised

various programmes to celebrate the 61st

Anniversary of the Scheme as ESIC Day and

Special Service Fortnight from 24.02.2013 to

11.03.2013. Various Health Check-up/

Awareness camp/Workshops were organised

on different topics as Bio-Medical Waste

Management, Family Planning, programme

on Ayurveda, Social Problem in old age & a

cultural programme on HIV / AIDS etc.

ESIC Day Fortnight 2013, Interaction with Patient on Role Play on HIV / AIDS at Joka

“Public Grievances Meeting” at ESIC Hospital, Tirunelveli Co

ver S

tory

Readers are requested to send

their contributions in the form of letters,

articles, poems, suggestions etc. to

The Editor, ESI Samachar

(P.R. Branch), E.S.I.C. Hqrs.

Panchdeep Bhawan, C.I.G. Marg,

New Delhi-110002

Fax No.: 011-23234537

E-mail : rk.gautam@esic.in

pranava.kumar@esic.in

38

ISM/AYUSH IN ESIC MEDICAL SCHEME

SI Corporation, a premier Social Security EOrganization has been providing full

medical care to its beneficiaries. Along with

the Allopathic system of medicine, the ESI

Corporation has been giving importance to

promote AYUSH (Ayurveda, Yoga, Unani,

Siddha, Homeopathy) facilities in ESI Scheme

in various States. AYUSH facilities have been

developed in a phased manner all over the

country.

The medical care services under ESI Scheme

in the States is provided by the respective

State Government except in Delhi and Noida

where the medical care services are provided

directly by ESIC. ESI Act provides reasonable

medical care in the form of medical treatment

and attendance to IPs and their families in

respect of medical, surgical and obstetric

treatment. ESI Corporation has set up 151

hospitals and 42 hospital annexes for

inpatient services. Primary and out-patient

medical services are provided through a

network of about 1372/91 ESI Dispensaries/

AYUSH Unit, and 1380 panel clinics.

ESI Corporation has taken several steps for

strengthening of AYSH/ISM services in

ESIC/ESIS Hospitals and Dispensaries.

For encouraging the State Govts. for setting

up of AYUSH units in ESIS Hospitals, ESIC has

decided to bear the entire expenditure on

establishing and running ISM units in all

states for initial three years.

During the year 2012-13, 11 new Ayurvedic

and 11 new Homeopathic units have been

opened in ESI Scheme, Andhra Pradesh.

Approval has been granted for opening of 19

AYUSH units in ESI Scheme Tamil Nadu and 2

Ayurvedic units in ESI Scheme, Haryana.

The latest position of Ayurveda, Yoga, Unani,

Siddha, Homeopathy facilities in various

States as on 31.03.2013 is as under :

A) AYURVEDIC

Sr. STATE No. of units in No. of Ayurvedic No. of bedsNo. Disp./Hospitals Physician in Hospitals

1. Andhra Pradesh 13 13 -

2. Assam 1 1 02

3. Bihar 3 3 -

4. Chandigarh 2 2 -

5. Delhi 12 10+2* 10

6. Goa 1 1 -

7. Gujarat 45 35 31

8. Haryana 3 3 -

9. Himachal Pradesh 1 1 -

10. Jammu & Kashmir 1 1 02

11. Jharkhand 2 2 -

12. Karnataka 2 3 -

13. Kerala 15 17 43

14. Madhya Pradesh 1 1 -

15. Maharashtra 3 2 -

16. Orissa 2 2 -

17. Punjab 7 9 10

18. Rajasthan 2 2 -

19. Tamil Nadu 4 5 10 (on need basis)

20. Uttar Pradesh 12 11 -

21. West Bengal 7 7 -

AY

US

H F

acil

itie

s

*One posted in Hqrs. Office and One in Central Store.

39

Panchkarma Therapy :

l

l Bapu Nagar, Ahmedabad & 8 ESI Scheme Hospital in the State of Gujarat

l Lucknow (U.P.)

Rohini – Delhi

Kshar Sutra :

l

l Lucknow (U.P.)

Bapunagar, Ahemdabad

B) YOGA

Sr. No. STATE NO. OF YOGA CENTRE

1. Andhra Pradesh 01

2. Assam 01

3. Bihar 01

4. Chandigarh 01

5. Delhi 25 (including 2 yoga centers in ESIC Hospitals in Delhi)

6. Gujarat 09

7. Himachal Pradesh 01

8. Jharkhand 01

9. Karnataka 01

10. Kerala 01

11. Orissa 01

12. Tamil Nadu 09

13. Uttar Pradesh 02

D) SIDDHA

Sr. STATE No. of units in No. of Siddha No. of beds inNo. Disp./Hospitals Practitioners Hospitals

1. Tamil Nadu 17 17 -

Sr. STATE No. of units in No. of Siddha No. of beds inNo. Disp./Hospitals Practitioners Hospitals

1. Andhra Pradesh 12 12 -

2. Chandigarh 1 1 -

3. Delhi 8 8 -

4. Goa 2 2 -

5. Himachal Pradesh 1 1 -

6. Kerala 14 13 3

7. Orissa 1 1 -

8. Punjab 1 1 -

9. Rajastahan 2 2 -

10. Tamil Nadu 2 2 -

11. Uttar Pradesh 14 15 -

12. West Bengal 6 6 -

E) HOMEOPATHY

AY

US

H F

acilitie

sSr. STATE No. of units in No. of Unani No. of beds inNo. Disp./Hospitals Physician Hospitals

1. Bihar 1 1 -

2. Tamil Nadu 1 1 -

C) UNANI

40

RESULTS-FRAMEWORK DOCUMENT (RFD)

he then President of TIndia, Smt. Pratibha

Patil in her address to the

Joint Session of Parliament

on June 4, 2009 had inter-

a l ia, out l ined certa in

important measures that

the Government of India

would implement included “Establishing a

Mechanism for performance monitoring and

performance evaluation in Government on a

regular basis”. Pursuant to this, on September

11, 2009, the Prime Minister approved the

outline of a Performance Monitoring and

Evaluation System (PMES) for Government

Departments with a view to assess their

effectiveness in their mandated functions. It

involves preparation of a Results Framework

Document (RFD) by each Department every

year, highlighting its objectives and priorities

for the Financial Year and achievements

against pre specified targets at the end of the

year.

The Performance Management Division was

set up by the Government of India under

Cabinet Secretariat with Dr. Prajapati Trivedi

as Secretary (Performance Management)

with a mandate to roll out the PMES. The

PMES/RFD system in its first Phase covered

59 Departments in 2009-10. In its fifth year of

implementation in 2013-14, the system

presently extends to 80 Departments/

Ministries and some 800 Responsibility

Centers (attached offices/ subordinate

offices/ autonomous organizations) of the

Central Government. The State Governments

like Maharashtra, Punjab, Kerala, Himachal

Pradesh Karnataka, Assam, Mizoram,

Haryana, Chhattisgarh, Tripura, Rajasthan,

Andhra Pradesh, Jammu and Kashmir have

also implemented this monitoring system.

The State of Punjab has taken it further to the

district level. Within its four years of

implementation, PMES has established itself

as a system that takes a comprehensive view

of the Departmental performance by

measuring all schemes projects (iconic and

non-iconic) and all relevant aspects of

expected departmental deliverables:

financial, physical, quantitative, qualitative,

static efficiency (short run) and dynamic

efficiency. The systems aim to provide a

unified and single view of Department’s

overall performance.

A Results-Framework Document (RFD) is a

record of understanding between a Minister

representing the people’s mandate, and the

Secretary/head of a Department responsible

for implementing this mandate. This

document contains not only the agreed

objectives, policies, programs and projects

but also success indicators and targets on

priorities of the department to measure

progress in implementing them. To ensure the

successful implementation of agreed actions,

RFD includes necessary operational

autonomy.

The RFD seeks to address three basic

questions: (a) What are department’s main

objectives for the year? (b) What actions are

proposed to achieve these objectives? (c)

How would someone know at the end of the

year the degree of progress made in

implementing these actions? That is, what are

the relevant success indicator (SI) and its

target?

The ESI Corporation is participating in this

monitoring system both as an independent

organization called responsibility centre as

well as, as a part of Ministry of Labour &

A K SahuJt. Director (MSU)

Art

icle

41

Employment, Govt. of India. A total of 39

Success Indicators i.e. priority of work

covering all the divisions of the Head Quarters

have been included in this document. Each

success indicator has been given weight in

terms of percentage making it to 100%. Out

of this 39 success indicators 4 (SI) are part of

the MoL&E’s RFD which consist weight of 6%

of Ministry’s RFD.

The RFD contains 6 mandatory success

indicators with weight of 11% for all

departments. These are on following 3

actions:

1. Efficient functioning of the RFD system:

i) Timely submission of draft RFD. ii)

Timely submission of result for RFD.

2. A d m i n i s t r a t i v e R e f o r m s : i )

Implementation of ISO 9001 as per

approved action plan. ii) P r e p a r e a n

action plan for innovation.

3. Improv ing interna l e f f i c iency/

responsiveness/ service delivery of

Ministry / department. : i) Independent

audit of implementation of citizen

charter. ii) Independent audit of

implementation of public grievances

redressal system.

The other important success indicators

of ESIC in 2013-14 are Increase in bed

strength including reserved beds in State

Government hospitals, Increase in Medical

Personnel (Doctors), Organizing Health

Camps, Continuing Medical Education

Programmes, Expenditure on Medical

Equipments, Opening of new ESI Hospital and

medical institution/college, Up-gradation/

Renovation of Branch offices, Payments of

benefit through ECS, Increase in Revenue

Collection, Increase in Revenue recovery,

New areas Centers opened/ notified, Increase

in coverage, Issue of Pehchan Cards. IT

Awareness Programmes, wide publicity of the

ESI Scheme and increasing the awareness

amongst the target stakeholders. No. of

Examinations (recruitment) to be conducted,

No. of DPCs and Screening Meetings, No. of

Trainings for Medical and General Cadre,

Enhancing efficiency in Vigilance, Enhancing

efficiency of projects of ESIC.

The RFD is still in its infancy stage but

growing fast to change the Government’s

functioning from process oriented to result

oriented.

Shr i P.K . Sr ivas tava , Insurance Commissioner, ESIC participated in the Panel Discussion on ‘Social Security to Employees – Reach & Breach’ in ‘The Economic Times IR Conclave’ on “Laws on Employment: Compliance or Complaints?” on 06th September, 2013.

Topics of the panel discussion were

l It’s relevance

l Are employees secured?

l Employees’ benefit or Employers’ burden?

l Interpretation clears or confuses?

l Technological advancements for procedural ease

Artic

le

42

Redressal of Public Grievances in ESIC

SI Scheme is a multi-pronged service Eintens ive Soc ia l Secur i ty work

programme for workers. An estimated ten

lakh beneficiaries visit the service outlets at

the grassroot level daily, either for treatment

or for availing cash benefits. ESI Corporation

is making good strides in terms of

improvement of services to its Stakeholders.

However, there is sufficient scope for any

inadvertent or willful harassment being

caused to the beneficiaries.

P.G . Redressa l sys tem in ESI

Corporation.

Public Grievances are being handled

sensitively by ESIC pertaining to identified

issues of Corporation’s functioning. ESI

Corporation has set up the Public Grievances

Redressal System at all levels for providing

immediate response and solutions. The P.G.

Redressal System works at Hqrs. Office, ROs,

SROs, DO, Branch Offices, ESIC/ESI

Dispensaries and Hospitals. To ensure

expeditious disposal and speedy redressal of

public grievances under the ESI Scheme

various measures have been taken by the

Corporation. Grievances can be reported in

writing, over telephone through Toll Free

Helpline no. 1800-11-2526, by post or in

person to any of the following Officers.

(i) Branch Office : Manager of

Branch Office

(ii) Dispensary Level : IMO Incharge

(iii) Hospital Level : Medical

Superintendent/

Dy. Medical

Superintendent

State/Regional Level:

(i) Public Grievance Officer

(ii) Joint Director/ Director I/C

(iii) Regional Director

(iv) S.M.C./S.S.M. C.

(v) Director (Medical), ESI Scheme

Corporate Level (Hqrs.)

The PG machinery set up at Hqrs. is under the

charge of Director (P.G.) to be nominated by

the Director General. A Facilitation

counter/centre is set up at Hqrs. Office to

register the complaints received from all

corners. Facilitation Centers at Hqrs. and all

the ROs/SROs/DO and ESI/ESI Hospital open

through out the working day to receive

complaints and give information about

Corporation and the Scheme.

The following officers of Hqrs. Office may be

contacted with regards to any type of

complaints/grievance/pertaining to ESI

Scheme.

(i ) Director General

(ii) Medical Commissioner

(iii) Insurance Commissioner

(iv) Director (P.G.)/Jt. Director (P.G.)

(vi) Other ‘Contact Us’ details of Hqrs. Office:

ESI Corporation, CIG Marg, Panchdeep

Bhawan, New Delhi-110002.

Website – www.esic.nic.in, www. esic.in

E-mail: jd-pg@esic.nic.in,

esic-hqrs@esic.in

Phone Nos. 011-23234092, 23234093,

23234098, 23235496, 23236051 &

23236998 (EPABX)

Fax No. 011-23234537 & 23235481,

Toll Free No. 1800-11-2526

Complaint Box

A Complaint Box is fixed at a prominent place

of the ESIC/ESI Offices and the same is easily

approachable by the public. Besides this, a

Notice Board with the name of Complaints

Officer is displayed at the prominent place of

ESIC/ESI Offices directing the beneficiaries to

approach the Complaint Officer for any

grievance or complaint.

Toll-Free Helpline Service

The Corporate Toll Free Helpline service (No.

1800-11-2526) is popular among the callers

and number of queries on this is increasing

day by day. Besides this the following

helplines have also been installed in ESIC

Regions/Sub Regions to cater local

Stakeholders on information relating to ESIC.

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Si. No. Name of Region /Sub-Region Toll Free Helpline No.

1 Andhra Pradesh 1800-425-2358

2 Mumbai 1800-209-4599

3 Orissa 1800-345-6712

4 Puducherry 1800-425-7642

5 Ludhiana 1800-180-0026

6 Rajasthan 1800-180-6266

7 Kolkata 1800-345-4454

8 Madurai 1800-425-2527

9 Hubli 1800-425-0037

10 Gurgaon 1800-180-2526

11 SRO Udaipur 1800-180-6224

12 Gujarat 1800-233-0424

13 Karnataka 1800-425-0636

14 Indore (MP) 1800-233-4414

15 Chhattisgarh 1800-233-5172

16 Haryana 1800-180-1475

17 Kanpur 1800-180-5127

18 Dehradun 1800-180-4161

19 Noida 1800-180-3181

20 Pune 1800-233-4143

21 Goa 1800-233-0132

22 Barrackpore (WB) 1800-345-5985

23 Jharkhand 1800-345-6532

24 Assam 1800-345-3627

25 Himachal Pradesh 1800-180-2862

26 Chennai (TN) 1800-425-7080

ESIC at your services

24x724x7

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Grievance Prone Areas

A. Medical Care related Grievances/

Complaints

Broadly the grievances received in ESI

Corporation pertain to quality of medical care

provided and difficulties in obtaining it viz.

medical care related grievances/

complaints received both from employees

and employers. Grievance received under this

categories are of following nature.

Inadequate infrastructure facilities:

(i) Idle equipment

(ii) Below standards drugs

(iii) Non-availability of drugs and dressing

materials,

(iv) Dispensaries not opened in time

(v) Doctors and Para Medical Staff not

reporting for duty in time

(vi) I n o r d i n a t e d e l a y i n med i c a l

reimbursement etc.

B. Cash benefit related grievances/

complaints

Payment of cash benefits, their

quantum, period for which payable and

delays in getting them – viz cash

benefit related grievances/

complaints are received largely from

employees.

C. Revenue related Grievances/

Complaints.

Coverage and determination of the

contribution payable viz revenue

related grievances/complaints

come largely from employers.

D. IT (Project Panchdeep) related

Grievances/Complaints.

With the introduction of e-governance in

ESI Scheme, a paradigm shift has come

into its workings. Now, following

grievances/complaints are received

with regards to Project Panchdeep.

Non-issuance of Pehchan Card to IPs

(Bio-metric Cards)

(i) Non generation of payment challans

(ii) Slowing down of server

(iii) Breakage of service in registration of

established/employees

(iv) Mistake in determining entitlements and

contribution payment

(v) Action against defaulters

(vi) Non availability of medical history of

patients/MIS etc.

E. Grievances of Miscellaneous side

Some of the Grievances may be covered

in miscellaneous categories, as under:

(i) Non issue of Codes/Sub-Codes

(ii) Medical facilities after retirement

(iii) Medical facilities at native place during

leave

(iv) O p e n i n g o f N e w E S I C / E S I

Establishments/Offices

(v) Shifting of Branch Office/Dispensaries

(vi) Alleged corrupt practices of ESI/ESIC

Staff/Officers

(vii) Removal from service by the employer

during the sick leave

(viii) Misbehavior/unsympathetic attitude of

staff

(ix) Unnecessary harassment at ESIC/ESI

Dispensaries/Hospitals

Institutional arrangements to deal with

Public Grievances

PG Cell is setup and complaint officer has

been nominated in all the offices of ESIC. The

Office head of Regional Office/Sub Regional

Office/Divisional Office/Branch Office and

Medical Superintendents of ESIC/ESI

Hospitals regularly hold awareness meetings

with Employees, Employers and their

Unions/Associations.

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Holding of Suvidha Samagam:-

The Govt. of India has in the recent past

emphasized the need to provide effective,

responsive and transparent administration to

its people. Keeping this spirit, ESIC has taken

effective step by introducing Suvidha

Samagam to settle grievance without any

delay. The PG machinery at all units/offices of

the Corporation having public dealings have

been revamped to have a speedy, transparent

and humane approach toward the employers

and beneficiaries. Suvidha Samagam is being

held in various Field Offices to deal with oral,

written complaints and field office grievances.

(i) ESIC Regional Offices/Sub-Regional

Offices/ Divisional Offices hold Suvidha nd Samagam on 2 Wednesday (AN) of

every Month

(ii) ESIC Branch Offices hold Suvidha ndSamagam on 2 Friday of every

Month

The following activities are to be done in

Suvidha Samagam Meetings:

(i) To clear the grievances of the

Stakeholders attending the meeting

(ii) To create awareness among the public at

large

(iii) To inv i te sugges t ion fo r the

improvement of the ESI Scheme

(iv) Pending grievance in the Regions/Sub-

Region may also be taken up, dealt with

and settled in these meetings so that

pendency is reduced to bare minimum

The following officials/persons should

attend Suvidha Samagam at different

levels:

a. At Branch Office Level:-

(i) Branch Manager (Presiding the said

Samagam)

With its processed effort, ESIC hopes to

become a shining example to follow. For

all service delivering organization.

Therefore, a list of importance has been

given grievance of its stakeholders.

(ii) MR(representative of SSMC/SMC)

(iii) IMO I/c attached to the Branch Office

(representative of State Govt.)

(iv) E m p l o y e r s a n d t r a d e u n i o n

representatives with reference to local

committee attached to the Branch Office

b. At SRO/Divisional Office Level:-

(i) Joint Director I/c (Presiding the said

Samagam)

(ii) Representative of SSMC i.e. local

Medical Referee

(iii) Representative of Director ESI Scheme.

(iv) Corporation members belonging to the

area

(v) Tr a d e U n i o n a n d E m p l o y e r s

Representatives belonging to the area

with reference to Regional Board of the

state and members of the local

committee

(vi) Medical Superintendent of nearby

ESIC/ESIS Hospital to attend the

Suvidha Samagam at SRO/DO

c. At Regional Office Level:-

(i) Regional Director (Presiding the said

Samagam)

(ii) SSMC/SMC

(iii) Director, ESI Scheme

(iv) Corporation Members belonging to the

area

(v) Tr a d e U n i o n a n d E m p l o y e r s

Representatives belonging to the area

with reference to Regional Board of the

state

Medical Superintendent of nearby

ESIC/ESIS Hospital to attend the

Suvidha Samagam at Regional Office.

Medical Superintendent, of the

ESIC/ESIS Hospitals, where the ESIC

and ESIS Hospital are located in the

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same Town/City, would attend the

Suvidha Samagam organized by the

R.O./SRO/DO. However, the Medical

Superintendent, of ESIC/ESIS Hospital

are advised to hold separate Suvidha

Samagam where these Hospitals are

located in different city/town or even if

they are in the same city, due to distance

involved it is not practical to attend the

Suvidha Samagam organized at

RO/SRO/DO.

d. ESIC/ESI Hospitals Level:-

Medical Superintendent of ESIC/ESIS

Hospital (Presiding the said Samagam)

(i) IMOI/C, of the nearby dispensary

(ii) Medical Referee

(iii) E m p l o y e r s a n d Tr a d e U n i o n

Representative belonging to the area

with reference to Regional Board

members and local committee member

Organising of Suvidha Samagam

Monitoring of Public Grievances

In view of the importance of work, it is

necessary to properly monitor PG cases and

generate information required promptly.

Therefore, PG cases are monitored as per

following schedule.

(i) Weekly, Monthly & Quarterly reports are

submitted by Hqrs. Office to Ministry of

Labour and Employment

(ii) A report on holding of Suvidha thSamagam is sent to Hqrs. Office on 10

of following month invariably by all the

field officers

(iii) Final reply is sent by designated PG

Officer to the complainant

Recent steps taken to redress

grievances

With its focused effort, ESIC hopes to become

a shining example to follow for all the service

delivery organizations. Therefore, a lot of

importance has been given to ameliorate the

genuine grievance of its Stakeholders and

public at large.

(i) Disposal of public Grievances within 15

days was adopted as one of the

Commitments during the observation of

Diamond Jubilee year, 2011-12 of ESIC.

A total of 473 cases (93%) was disposed

within stipulated time.

(ii) Facilitation Centres at Hqrs. and all

ROs/SROs/DOs & ESIC/ESI Hospitals

open through out the working day to

receive complaints and give information

about Corporation and the Scheme.

(iii) Citizens charter has been published and

also made available on ESIC Website,

“www.esic.nic.in”. Booklets on ESI

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Scheme have been printed in all local

languages and widely distributed free of

cost including Employers’ Guide, FAQs

and Benefits at a Glance.

(iv) One may also lodge online Grievance

sent by Deptt. of Administrative

Reforms and Public Grievance (DAKPG),

Govt. of India and as forwarded through

CPGRAMS (Central Public Grievance

Redress and Monitoring System) vide

their Website “www.pgportal.gov.in.”

Lodging of Grievance may be done also

through ESIC Website on “esic-

hqrs@esic.in” and “jd-pg@esic.nic.in”.

No doubt, citizens are now empowered

to lodge Grievance and check progress

of redress from any facility any internet

facility anywhere.

Way forward

A robust Public Grievance redress and

monitoring Mechanism is essential for the

operations of ESIC with large public interface.

Therefore, ESIC is following all the guidelines

of Govt. of India on PG Redress Mechanism,

Citizen Charter and Information & Facilitation

Counters etc.. Wide publicity of the grievance

mechanism available in ESIC (Suvidha

Samagam etc.) has been given through the

local media, pamphlets and Road Shows etc.

In the RFD (Result Framework Document) of

Govt. of India, Sevottam Compliant

Citizens’/Clients’ Charters, as well as,

Sevottam compliant Grievance Redress

Mechanism have been made mandatory.

Hence, apart from Centralized Public

Grievance Redress and Monitoring System

(CPGRAMS), a standardized Web based

solution are also required with ESIC Web

Portals, “www.esic.nic.in” & “www.esic.in”.

This will help in sorting of data on grievance as

needed and automated reminders or

responses can be triggered to speed up

redress. Also, feedback from the

Stakeholders to ESIC gauge the satisfaction

level after grievance redress may also be

introduced.

No doubt, the aim of all the exercises

discussed above is to provide effective Public

Grievance Redressal System so that the

concerned Stakeholders need not sulk in

desperation cursing their fate or enter a

sphere of other prolonged actions. Delay in

expeditions disposal of the cases brings

disrepute to the organization and the people

lose confidence in the system. As such, being

a Govt. Servant, one should leave no stone

unturned to redress the grievances

expeditiously and within the prescribed time

limit for this.

Receipt & Disposal of Public Grievances

(PG) in ESIC during 2012–13

— Pending as on 31.03.2012 = 87

— Received during the = 4852

year -2012-13

— Total = 4939

— Settled during the = 4730

year-2012-13

— Balance = 209

DETAILS OF DISPOSAL OF 2012-13

PERIOD FAVOUR REJECTION TOTAL

1.04.12 TO 30.06.12 1173 158 1331

1.07.12 TO 30.09.12 974 141 1115

1.10.12 TO 31.12.12 976 131 1107

1.01.13 TO 31.03.13 1036 141 1177

TOTAL 4159 571 473

- Editorial Board,

ESI Samachar

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elhi experienced Dpeak of Summer in

the month of June with

temperature soaring

high. The heat and dust

conditions coupled with

high humidity in the air

were unbearable. I

thought of taking some respite from the

hectic day to-day-office work and visiting

a faraway place from the madding crowd

of Delhi. It struck my mind that the

salubrious climate of Meghalaya with

verdant and lush green forests, lakes and

valleys full of pine trees will be an ideal

holiday destination. I chose to visit

Shillong, the capital of Meghalaya after

availing leave travel concession and in

June, visited Shillong. It was my first visit

to Shillong and it proved to be a soul

stirring experience as I enjoyed my stay

at this beautiful place forgetting all the

worries and tensions which are part of

Delhi life.

As an ESICian, going all the way from

Delhi, I spared some time and visited

ESIC Branch Office at Shillong which now

caters to the needs of about six thousand

employees and thirty thousand

beneficiaries under ESI Act. The moment

I entered the office, I saw a good number

of persons thronging one particular table.

Out of sheer curiosity, I also went to the

desk and I saw a middle aged woman,

calm, composed and with a broad smile

attending to the visitors. Without

introducing myself, I watched her for

some time and was amazed the way she

treated the visitors and answered their

queries with confidence. The lady is Mrs.

Rita Marry Sohtun, Record Sorter of ESIC

Branch Office, Shillong.

During my interaction, Mrs. Rita narrated

a small incidence during the visit of

Mrs. Rita Marry Sohtun, ‘Bhagwan Hai ESIC Ka'

Dr. Ajay Dua, I.A.S., the then Director

General of ESIC to the ESIC Shillong

Branch Office in July, 2005. Seeing her

missionary zeal in helping the IPs and

knowing well that she was a Record

Sorter, Dr. Ajay Dua asked her many

questions like the number of

establishments / IPs covered, mode of

payment of various benefits, ESIC

contribution rates etc. to which she gave

answers in a jiffy without verifying any

records or circular. DG also watched the

way she helped and addressed the

problems of a pregnant Insured Women

who visited the Office. Amazed and

impressed by her selfless nature, helping

mind and devotion to duty, Dr. Ajay Dua

complimented her by saying Aap

‘Bagwan Hai ESIC Ka’. As a token of

appreciation of the selfless work and

diligence in carrying out the day-to-day

works, even if it is not allotted to her,

Mrs. Rita was sanctioned a Honorarium @

Rs.400/- per month with effect from

1.7.2005 onwards.

I have observed that Mrs. Rita is adept in

all works, be it queries of employees/

employers processing the benefit cases,

despatching the payments and other

routine administrative works etc. All

details of the rules are on her finger tips

and the IPs adore her as a Messiah. The

few minutes spent with her kindled in my

heart a sense of pride and a wish that all

ESIC employees should be like her-

‘Bagwan Hai ESIC Ka’. The Branch

Manager Shri P. Thotchui of the Branch

Office Shillong is all praise for her.

With three daughters who are well

settled, Mrs. Rita Marry Sohtun is leading

a contended life and her main mission is

to serve ESIC with a sense of selflessness

and rise to the occasion to provide

succour and help to the IPs.

Pranava Kumar

Dy. Dir. (PR)

Art

icle

49

Mrs. Rita Marry SohtunRecord Sorter

ESIC Branch Office, Shillong

View of Branch Office, Shillong

Art

icle

50

Empowering Women – International Women’s DayESIC Recognizes Women Contribution

nternational Women’s Day is celebrated thIevery year on 8 March. It is a day when

women a re r ecogn i zed f o r t he i r

achievements. It is an occasion for looking

back on the pas t s t rugg les and

accomplishments, and more importantly to

recognise and celebrate the acts of courage

and determination by ordinary women who

have played an extraordinary role in bringing

proud to their country and acting as a an

ambassador of change and empowerment of

women.

“Woman is the companion of man, gifted

with equal mental capability…..

If by strength is meant moral power, the

woman is immeasurably man’s

superior…..

If non-violence is the law of our being,

the future is with woman…..”

Mahatma Gandhi

International Women’s Day was observed by

ESIC Headquarters and ESIC Offices and

Hospitals across the country in a befitting

manner by organizing seminars, health

camps especially for women etc.

ESIC Headquarters

A seminar on ‘Gender Sensitization’ was

organized wherein all the women employees

were present. Smt. Vibha Bist, a renowned

media personality and Smt. Lalima Aneja

Dang from All India Radio gave talk on the

subject of ‘Gender Sensitization’ and shared

their valuable experience and put forward

suggestions in empowering women in its true

sense. A United Nation song on the theme

‘One Women’, composed by acclaimed singers

and musicians from all over the world was

played on the occasion.

Shri A.K. Agarwal, Director General, ESIC

chaired the seminar. Commissioner (P&A) and

Insurance Commissioner were also present

on the occasion.

Delivering the keynote address, Director

General, ESIC greeted all the women

employees and said that ESI Corporation

recognizes the contribution of its women

employees in the growth of the organization.

He also said that attaching importance and

significance to International Women’s Day,

ESIC rededicates to strive for a world having

greater gender sensitivity.

Wo

men

's D

ay

51

Je vkSj jkstxkj ea=ky; dh fgUnh lykgdkj lfefr dh cSBd

Uæh; Je o jkstxkj ea=h Jh efYydktZqu [kjxs dh vè;{krk esa Je vkSj jkstxkj

ea=ky; dh fgUnh lykgdkj lfefr dh 38oha cSBd 20 ebZ 2013 dks xksok esa vk;ksftr dh xbZA cSBd dk mn~?kkVu djrs le; ekuuh; ea=h egksn; us dgk fd fgUnh gekjs ns'k dh jktHkk"kk gSA ;g ns'k ds lHkh ukxfjdksa }kjk le>h vkSj FkksM+s cgqr ifjorZuksa ds lkFk cksyh tkrh gSA blfy, ;g jk"Vª Hkk"kk Hkh gSA ea=ky; dk fopkj Fkk fd fgUnh dh cSBd fdlh vfganh Hkk"kh {ks= esa vk;ksftr dh tk, rkfd ogka ds yksxksa dks Hkk"kk dk egRo le>us vkSj fgUnh ls tqM+us dk volj fey ldsA pwafd Je vkSj jkstxkj ea=ky; Jfedksa dk ea=ky; gS blfy, vke cksypky dh Hkk"kk fgUnh dk ç;ksx djuk vko';d gS A Je ea=ky; esa fgUnh ds c<+rs gq, ç;ksx dk ewY;kadu djrs gq, Hkkjr ljdkj us bl ea=ky; dks bafnjk xkaèkh jktHkk"kk 'khYM çnku dh gS A blds fy, ea=h egksn; us Je ea=ky; ,oa mlds vèkhuLFk lHkh foHkkxksa dks cèkkbZ nh vkSj vkHkkj O;ä fd;kA

cSBd esa lykgdkj lfefr ds lnL; loZJh egkcy feJk] ekuuh; lkaln] gjiky flag lkFkh] ekuuh; lkaln ,o ads-ds- dkSf”kd] lqjs”k frokjh] ek:fr jko Mh- ekys vkfn ekuuh; lnL;ksa us ea=ky; esa fgUnh dh izxfr dh leh{kk dh vkSj fgUnh dk iz;ksx c<+kus

ds fy, vius lq>ko fn,A lnL;ksa dh jk; Fkh fd jktHkk'kk laoxZ ds fjDr inksa dks rqjar Hkjk tk,] fgUnh laca/kh izf”k{k.k iwjk fd;k tk,] jktHkk'kk vf/kfu;e 1963 dh /kkjk 3¼3½ dh enksa ls yksxksa dks ifjfpr djk;k tk, vkSj ljy ,oa :fpdj fgUnh iqLrdsa [kjhn dj deZpkfj;ksa dks i<+us ds fy, lqyHk djk;k tk,A

Jh e`R;qat; lkjaxh] Je lfpo us vius lacks/ku esa lnL;ksa }kjk fn, x, lq>koksa dks ykxw djus dk vk”oklu fn;kA Je lfpo ds funsZ”k ls Jh vkj-ds- f}osnh] la;qDÙk funs”kd] jktHkk"kk us cSBd dh dk;Zokgh dk lapkyu fd;k A cSBd esa deZpkjh jkT; chek fuxe ds egkfuns”kd Jh ,-ds- vxzoky] Hkk-iz-ls- ,oa vU; v/khuLFk dk;kZy;ksa ds ofj'B vf/kdkjh mifLFkr FksA Jkh “kkjnk izlkn] vij lfpo ,oa egkfuns”kd] Je ,oa jkstxkj izf”k{k.k us /kU;okn Kkiu djrs gq, dgk fd fgUnh Lora=rk laxzke dh Hkk'kk jgh gSA bldks iwjs ns”k dks tksM+us dk dke fd;k gSA fgUnh dks nSuafnu dk;Zky;h dk;Z esa vf/kd ls vf/kd iz;ksx fd;k tk,A mUgksuas jktkHkk"kk ds bl vuq"Bku dk lQyrkiwoZd vk;kstu djus ds fy, deZpkjh jkT; chek fuxe] xksok ds {ks=h; funs”kd Jh lh-oh- tkslQ ,oa lHkh lac) ek/;eksa ds izfr vkHkkj O;DÙk fd;kA

ds

Jh efYydktqZu [kjxs] ekuuh; dsUæh; Je ,oa jkstxkj ea=h fgUnh lykgdkj lfefr dh cSBd dks lacksf/kr djrs gq,

jktHkk"kk

52

ver the years, the Ministry of Labour &

Employment has undertaken series of Omeasures for the welfare of the working class.

A number of amendments in various labour

laws have been made to facilitate better

implementation of the statutory provisions.

Further, a number of schemes are under

implementation by the Centre both directly

and through the States with a view to helping

the working class. The newsletter ‘Shram

S a m a c h a r ’

p r ov i de s an

e f f e c t i v e

c h a n n e l o f

communication

between the

G o v e r n m e n t

and the other

social security

partners. The

i n f o r m a t i o n

contained in the

n e w s l e t t e r

i m m e n s e l y

News From Shram Sansar

useful to the

readers and will

contribute to

promoting the

i n t e r e s t o f

labour.

1. Ministry of

L a b o u r &

Employment:

A vital Ministry

of the Govt. of

I n d i a , t h e

M i n i s t r y o f

L a b o u r &

Employment is the apex body for the

formulation and administration of the rules,

regulations and laws relating to labour &

employment in the country. The Ministry has

the primary responsibility of safeguarding the

interests of workers in general and those

workers falling within the poor, deprived and

disadvantaged section of the society in

particular.

Excerpts from Quarterly Newsletter of the Minister of Labour & Employment, Govt. of India

MINISTRY OF LABOUR & EMPLOYMENT: AT A GLANCE

MainSecretariat

AttachedOffices

SubordinateOffices

AdjudicatingBodies

ArbitrationBodies

AutonomousOrganizations

Social Security

Division

Industrial

Relations

Child and Women

Labour

Directorate

General, Labour

Welfare

Economic and

Statistics Division

Wage Cell

Wage Board

Planning Unit

International

Labour Affairs

Labour

Conference

Office of theChief LabourCommissioner(Central), NewDelhiDirectorateGeneral,Employment &Training, NewDelhiLabour Bureau,ShimlaDirectorateGeneral, FactoryAdvice Service &Labour Institutes,Mumbai

DirectorateGeneral, MinesSafety, DhanbadOffice ofthe WelfareCommissioner,Allahabad,Bengaluru,Bhubaneshwar,Kolkata,Hyderabad,Jabalpur, Karma(Bihar), Nagpurand Ajmer

CentralGovernmentIndustrialTribunal-cum-Labour CourtTwo each:Dhanbad,Mumbai, NewDelhi andChandigarhOne each:Ahmedabad,Asansol,Bengaluru,Bhubaneshwar,Chennai,Ernakulam,Guwahati,Jabalpur, Jaipur,Hyderabad,Kolkata, Kanpur,Lucknow andNagpur

Board ofArbitration JointConsultativeMachinery, NewDelhi

Employees'State InsuranceCorporation,New DelhiEmployees'Provident FundOrganisation,New DelhiV.V. Giri NationalLabour Institute,Noida (U.P.)Central Boardfor Workers'Education,Nagpur

Excerp

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53

Current Core Concerns of MOL&E:

l Labour Policy and legislation

l Safety, Health and Welfare of Labour

l Social Security of Labour

l Policy relating to special target groups

such as Women and Child Labour

l Industrial Relations and enforcement of

Labour Laws in the central sphere

l Adjudication of industrial disputes

through Central Government Industrial

Tribunals-cum-Labour Courts and

National Industrial Tribunals

l Workers’ Education

l Labour & Employment Statistics

l Employment Services and Vocational

Training

l Administration of Central Labour &

Employment Services

l International Co-operation in Labour &

Employment matters

2. Skill Development Schemes in

India: A vital factor in improving labour

market outcomes and economic growth

is skill development. The MOL&E has

evolved a number of pragmatic

strategies to upgrade relevant skill

training and to improve access to skills

for workers.

l Expansion of Skill Development

Institutions

l Skill Development Initiative (SDI)

Scheme

l Upgradation of 500 ITI's through

Domestic Funding and World Bank

A s s i s t e d Vo c a t i o n a l Tr a i n i n g

Improvement Project

l

ITI's through Public-Private Partnership

l Enhanc i ng Sk i l l Deve l opmen t

Infrastructure in North East States and

Sikkim

l Training of 8000 Youth of Jammu &

Kashmir

l Setting up of ITIs and Skill Development

Centres (SDCs) in Left Wing Extremism

Affected States

3. Rashtriya Swasthya Bima Yojana: A

pioneering social security measure

introduced for unorganized sector

workers in recent years is Rashtriya

Swasthya Bima Yojana (RSBY). RSBY stwhich became operational from 01

April, 2008 provides smart card based

cashless health insurance cover of

` 30,000/- per annum to Below Poverty

Line (BPL) families (a unit of five) in the

unorganized sector.

Basic Features:

l The GOI and State Govts. contributes

75% and 25% of the annual premium

respectively. In case of North East and

J&K, the premium is shared in the ratio

of 90:10.

l The beneficiary family pays ` 30/- per

annum per family as registration/

renewal fee.

l Beneficiaries are entitled to smart card

based cashless health insurance cover of

` 30,000/- per family per annum.

l Coverage of all pre-existing diseases

l Coverage of hospitalization expenses,

including maternity benefit

l Reimbursement of transportation cost of

` 100/- per visit.

Scheme of Upgradation of 1396 Govt.

Excerp

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54

Performance:The Scheme is in operation

in more than 24 States/UTs in India. More

than 2.83 crore smart cards have been

issued, and around 33.92 lakh persons

have availed hospitalization.

Expansion:The Scheme has now been

extended to Building and other construction

workers, Mahatama Gandhi National Rural

Employment Guarantee Act (MGNREGA)

beneficiaries who have worked for more

than 15 days during the preceding year,

street vendors, beedi workers and domestic

workers.

3. Laws for Bui ld ing & other

Construction Workers: As much as

over 10% of India’s total workforce

engaged in the construction sector, the

welfare of this sector workers is a major

concern. The workers engaged in this

field are faced some uncertain factors

i.e. casual nature of work, temporary

relationship between employer and

employee, uncertain working hours,

lack of basic amenities and inadequacy

of welfare facilities. For safeguarding

their interests, two Acts, initially framed rdas ordinances on 3 November, 1995

thwere brought into effect from 20

August, 1996:-

l The Building & other Construction

Workers’ (Regulation of Employment

and Conditions of Service) Act, 1996

l The Building & other Construction

Workers’ Welfare Cess Act, 1996

Main Provisions:

l Provision for an Advisory Committee at

the Central and the state lavels with the

function of advising the governments

concerned on such matters arising out of

the administration of the Act as may be

referred to it.

l

establishment within a period of 60 days

from the commencement of work to

ensure that there are no malpractices

and to discourage non-compliance of

law by circumventing.

l Provision for the registration of building

workers as beneficiaries under this Act.

l Provision for the constitution of a

Building & Other Construction Workers’

Welfare Board by every State

Government to exercise the powers

conferred on it, and perform the

functions assigned to it, under the Act.

l Provision for immediate assistance in

case of accidents , old age pension ,

loans for the construction of house,

premiums for group insurance , financial

needs for educat ion, medica l

requirements, maternity benefits, etc.

l Provision for health and safety

measures for construction workers in

conformity with ILO Convention No.167

concerning safety and health in

construction, revising the Safety

Provisions (Building) Convention 1937.

For this purpose, comprehensive Central

rules, i .e. Bui lding and other

Construction Workers (Regulation of

Service and Conditions of Service)

Central Rules, 1998, have been notified

by the Central Government.

l Provision for the constitution of safety

committees in every establishment

employing 500 or more workers with

equal representation from workers and

employers, in addit ion to the

appointment of safety officers qualified

in the field.

l Provision for penalties of fines and

imprisonment for violation and

contravention of the Act.

Provision for the registration of each

Excerp

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55

4. National Child Labour Project: The

issue of Child Labour is a huge area of

concern for the Govt. of India, which has

sought to follow a proactive policy to

combat the p rob lem th rough

cons t i t u t i ona l , s t a tu to ry and

development measures. Providing

education for child labourers through

special schools and subsequently

(within a period of six months to three

years) enrolling them in regular schools

are the major activities under NCLP at

the ground level. The main thrust of this

scheme has been to reduce the

incidence of child labour in the pockets

of their concentration.

5. V.V. Giri National Labour Institute:

V.V. Giri National Labour Institute

(VVGNLI) set up in 1974 is involved in

research, t ra in ing, educat ion,

publication and consultancy on labour

and related issues. The institute

organizes annually a number of

international events involving the

participation of a large number of

countries. VVGNLI is also empanelled as

a training institution under the Indian

Technical and Economic Cooperation/

Special Commonwealth Assistance for

Africa Programme (ITEC/SCAAP)

scheme of the Ministry of External

Affairs, Govt. of India. The institute has

s i g n e d M e m o r a n d u m s o f

U n d e r s t a n d i n g s ( M o U s ) f o r

s t r e n g t h e n i n g p r o f e s s i o n a l

collaborations with labour institutes of

several countries like Korea Labour

Institute, South Korea and National

Institute of Labour Studies, Sri Lanka.

6. Indian Labour Conference: The

premier policy advisory bodies in the

field at the national level are the

tripartite Indian Labour Conference

(ILC) and its tripartite Standing Labour

Committee (SLC), which consists of

representatives of the Central

Government, Govts. of State and Union

Territories and employers and workers

organization. As an apex body of

national level tripartism, the ILC is the

t e s t i n g g r o u n d o f t r i p a r t i t e

consultations. So far, 43 sessions of ILC

have been held to discuss prominent

labour related issues. Several key

labour enactments in India, such as the

Contract Labour (Regulation and

Abolition) Act, 1970, Payment of

Gratuity Act, 1972, Child Labour

(Prohibition and Regulation) Act, 1986

were based on the recommendations of

ILC. Tripartite discussions involving ILC

have also been largely responsible for

bringing about major amendments in

key labour enactments.

7. Central Board for Workers’

Education: The Central Board for

Workers’ Education (CBWE), an

autonomous body under the Ministry of

Labour & Employment, Govt. of India

has been playing a highly significant role

in India’s development by bringing

about desirable behavioral changes in

the workforce in the organized,

unorganized and rural sectors and

creating an enlightened and disciplined

workforce for the country. Various

training programmes are conducted by

the Board for the workers of both the

formal and informal sectors at national,

regional and unit levels through a

network of 50 Regional and 9 Sub-

Regional Directorates spread all over the

country and an apex training institute –

the Indian Institute of Workers’

Education (IIWE) – in Mumbai.

Excerp

ts

56

Madam,

My son (IP no.6633080658) is suffering from kidney trouble since 2 years; as the

expense was high, he was referred to ESIC Hospital, Chennai. The dept. of pediatrics

gave one month treatment as in-pt with costly medicines. Now my son is getting alright.

I thank Dr. Henry Suresh David and his team, and I express my gratitude to ESIC.

Thanking you,

The Medical Superintendent,

ESIC Hospital, Chennai-78

Sir,

We had the privilege of attending a seminar arranged by Shri Somitra Ghosh Regional

Director ESIC Faridabad. The Programe was very informative and useful. All our doubt

regarding ESIC Scheme were cleared by the Regional Director and his team . I have

very long service in P&A about 33 yrs. But I have learned new things. I hope this type of

program are conducted at least twice a year.We are very thankful to ESIC team and

particularly Regional Director Faridabad for conducting such a wonderful educative

Seminar.I also request you to kindly send ESI Samachar Quarterly news Journal at the

following Address:

Thanking You

Regards

Words of Appreciation

Yours faithfully,

J.Jebadhas

7/92, Arulgnanapuram, Erachakulam P.O,

Kanyakumari dt, Tamilnadu-629902

V.K Bahl

AGM – P & A

Sterling Tools Ltd

49 KM Village-Prithla

Palwal-Haryana ( India)

Email:- vkb@stlfasteners.com

www.stlfasteners.com

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Sir,

Shri. N. Thyagarajan, Branch Manager, Branch Office, ESI Corporation, Pallipalayam has

informed that Funeral Expenses Claim can be submitted along with related documents

at Branch Office by anyone who actually incurred the expenditure if the Deceased

insured Person had no family and oter relatives. As advised by the Branch Manager,

ESIC, Pallipalayam, I have submitted all the documents for Funeral Expense Claim and

got ` 10,000/ through ECS From the Branch Manager, Pallipalayam towards Funeral

Expenses.

The way the ESI Scheme is protecting the employees, in the same way it is also

protecting the employers as well. I really feel CHINTA SE MUKTI by getting 10,000/

towards Funeral Expense from ESI Corporation. Thanks to ESIC.

Shri. N. Sangapillai,

Contract Owner,

M/s Seshasayee Papar and Boards Ltd.

Erode-638007.

`

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Peo

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58

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lkHkkj %lqjf{kr lalkj

twu 2013

Success Story

Dr. J. Henry Suresh David, Specialist, Dept. of Pediatrics, ESIC Hospital K.K. Nagar, Chennai

Master Akash Nesa Jebin, S/o Mr. J. Jebadhas, a 10 year old boy was referred by a nephrologist from MIMS, Trivandrum, who was diagnosed a case of Focal Segmental Glomerulonephritis for further mangement with an expensive injection-Riuximab each injection costing ` 20,000/. With the help of M.S, the drug was purchased in time & administered for one month after keeping the boy in the isolation ward to prevent infection and discharged without acquiring any kind of h o s p i t a l a c q u i r e d i n f e c t i o n s . Subsequently the boy was referred to Tirunelveli ESIC Hospital for follow up.

Peo

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n the state of Jammu and Kashmir, IESIC is already applauded for the last

so many years for its health care benefits.

Now with the joining of orthopaedic

consultant Dr. Nirdosh Mahajan and

under the able guidance of Medical

Superintendent Dr. Raj Pal, ESIC Hospital

Jammu has become pioneer orthopaedic

centre of the state. As all kinds of Trauma

and industrial injuries are being managed

in ESIC Hospital.

With this the rate of referals from the

orthopaedic department has reduced to

negligible.

In the past 1 year, more than 17685

patients were managed in the

orthopaedic department OPD.

Achievements of Orthopaedic DepartmentESIC Model Hospital, Bari Brahmana, Jammu

Moreover, in the last 1 year the Hospital

has operated upon more than 180

patients which included major surgeries

like Fracture trochanter, Fracture of neck

of Femur and Fracture of long bones.

In addition to this, joint replacement

surgery has been started in ESIC Hospital

Jammu six (6) Total Hip (THR) and 2 total

knee (TKR) Joint replacement operations

were done, which are done only in a few

centres in North India.

All this has been possible because of the

f a r s i g h t e d n e s s o f M e d i c a l

Superintendent and cooperation by the

Doctors especially Dr. Sushant Chandel,

IMO Gr. II and Paramedical staff.

Ach

ievm

en

ts

Team of ESIC Doctors

60

In Focus : ESIC Hospital, Udyogmandal, Kerala

Medical Camp

n May 16th, a camp was conducted at OMariyam Paper Containers Pvt. Ltd, Kottayil Kovilakam. 72 workers attended the multi specialty camp headed by 8 doctors. Peak Flow Estimation was done for all the workers and 10 workers who showed low PEFR were tested for Spirometry by Cipla

Respiratory Division technician who accompanied the team from ESICH Udyogamandal. 8 out of the 10 workers showed Restrictive pattern in Spirometry. Those who showed GRBS above 140 mg/dl were taken for HbA1C test by the representative of MSD Pharmaceuticals. ECG was taken for all the workers above 40years age. Lab facility was available for Hemoglobin estimation, GRBS and Blood Group testing.

CME

One CME by Dr.Mini.G.Pillai, Endocrinologist, Lakshmi Hospital, Ernakulam on Current opinion and Unbiased Case discussion on Insulin was conducted on 24th of May 2013. All the doctors from this hospital and few from the feeding Dispensaries attended the interactive session.

Wellness Van Camp

A Wellness Van health camp was conducted at TCC premises, Udyogamandal on 3/5/2013. General consultation, Glucometer test, BP Checking was done and necessary advice was given to the patient. Peak Flow estimation was done for those who complained of respiratory

thproblems. On 10 May 2013 the Van was taken to Apollo Tyres premises, Kalamassery where

th27 patients got benefits from the Van. On 17

Friday the Van was taken to St.Philomina’s School premises Koonamavu where 23 ESI

thbeneficiaries got benefitted. On 24 May the Van was taken to Arjuna Herbal Extracts company premises, Edayar where 14 patients

stvisited the Van. On 31 May the Wellness van was taken with the Team to Timber Factory premises, Perumbavoor where 33 ESI beneficiaries availed the benefits from the ESICH Udyogamandal team.

Clinics & other services

Neonatal hearing Screening Clinic is being held in this hospital every Tuesdays from 10.00am to 1.00pm. The mothers are given Health class on Breast Feeding at the Pediatric OPD weekly once. Asthma clinic with Spirometry testing for adults and older children was held in the hospital by Lupin Pharmaceuticals on

rd16.5.2013 and 23.5.2013. On 23 , Novartis Pharma with the assistance of DDRC Piramal, did IgE estimation for 15 allergy patients in our hospital.

Health talksthIn the Neuropathy week, on 17 May 2013, a

health talk on Neuropathy especially Diabetic Neuropathy was organized in the hospital so that maximum number of ESI beneficiaries get benefitted from the health talk. Mr. Sreeni, Diabetic Educator, Eli lilly Pharmaceuticals

stdelivered the talk. On May 31 , on the World No Tobacco day, a health talk was given on Adverse effects of Smoking and Counselling for quitting Smoking habit to the patients, bystanders and staff.

Peak Flow estimation at the camp

Attentive audience to Neuropathytalk by Diabetic Educator

Acti

vit

ies

61

Glim

pses

Glimpsesth160 Meeting of ESI Corporation held on 19.09.2013

fuxe eq[;ky; esa vk;ksftr fgUnh fnol lekjksg] 2013

>yfd;ka

62

Trekking & Mountaineering Genius

Sh. B. U. Krishna MurthySSO, Sub-Regional Office,Bommasandra, Bangalore

D r. Akh i l e sh J a i n , S p e c i a l i s t G r . I (Psychiatry) of ESIC Model Hospital, Jaipur has brought laurels to the organization by winning the CITY OF GRAZ THE BEST POSTER AWARD in 53 r d I n t e r na t i o na l

Neuropsychiatry Pula Congress ,held in Pula ,Croatia from 19th June,13 to 22nd June,13. He presented the research and was awarded the best poster in psychiatry amongst 43 papers from almost 25 countries who participated in the congress.

He was the only representative from India to participate and having been selected under scholarship Program in this International Congress.

ESIC Doctor Felicitated

Dr. Akhilesh Jain, SpecialistESIC Model Hospital, Jaipur

Go GettersA

ch

ievers

Smt. P. Ponnammal, a beneficiary receiving death benefit amount from Branch Manger, Branch Office, Pallipalayam(SRO Salem)

Help in Need

63

Triumph over the deadly Trigeminal Neuralgiaat ESI Hospital, Sealdah

Trigeminal Neuralgia, a less common disease,

is now well known to the Indian people after it

was known that Salman Khan, renowned Film

Star is suffering from recurrent attacks from

this so called “suicide disease”. Repeat

surgeries abroad could not stop this

excruciating pain attacks on his cheek.

We had a similar patient, 32 years old male

who came to us, suffering from severe electric

shock like pain over his right cheek for 3

years. The pain was frequent and short

lasting, sometimes three to four attacks every

hour.

He was treated by different specialties

including neurology even at some well known

big private Hospitals of this country but

nothing was helpful. Being unable to join his

duties for these unrelieved sufferings for long

time, he developed suicidal inclination and for

that he was referred to psychiatry

department; wherefrom he was referred to

the Pain management unit of ESI Hospital

Sealdah.

Considering his long therapies of

recommended oral medicines, and no positive

findings on any investigation including MRI,

we planned for a diagnostic block 2nd division

of 5th cranial Nerve under fluoroscopy after a

short course of anticonvulsant at highest

possible doses. There was positive result. We

were happy to offer him radiofrequency

ablation of V2 division of right side. Though

there was no RF machine in any of our

Hospital, and also there was no tie up service

in this part for this treatment, our authority

allowed hiring a RF machine from outside.

Fluroscopy (C -arm image intensifier) guided

radiofrequency lesioning of his gasserian

ganglion at the base of skull, using local

analgesia, was done after necessary consent

from this gentleman on 31.12.2010.

Till today, May 2013, at the time of this report

he is free from any further attacks for last two

and a half years. In his last visit on this month

he came with his family to say “ESI has

renewed my life, thank you!”

(Happy Mr Israfil Sk relieved of his agony at follow up visit)

(Agonizing Pain 1st Visit ) (Radiofrequency lesioning in OT) (RF Needle at Gasserian Ganglion) (Happy patient at Follow up visit)

Dr Subrata Goswami, MBBS, FIPP (USA)

Medical Officer Incharge,

Pain Management Unit;

ESI Hospital Sealdah

Med

ical C

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Regional Round Up

Health Awareness Programme in ESIC Hospital, Rohini ESIC Day special services in ESIC Hospital, Rohini

Suvidha Samagam held in RO, Karnataka

Prize Distribution during Healthy Baby Show, ESIC Hospital cum ODC & PGIMSR Andheri, Mumbai

Health Check-up Camp & Awareness Programme,ESIC, Bhubaneswar

Medical Health Check-up Camp in progressat Bhiwandi, Thane

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Regional Round Up

ANC, PNC Health Care Talk, ESICH Andheri Wellness Van Camp on “Osteoporosis”at Branch Office, Tirunelveli

Wellness Van Camp on “Anaemia Complicating Pregnancy” at ESI Dispensary, Thalaiyuthu

Special Education Programmeon Family Planning – ESIC Hospital, Indore

ESIC Day Fortnight 2013. Falta SEZ Employers Awareness Programme

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