the eq sales growth formula

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    The SalesGrowth Formula

    3 MOST POWERFUL

    STRATEGIES TO GROW

    YOUR SALES

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    BoringBoring

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    ConfusingConfusing

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    IrrelevantIrrelevant

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    SelfSelf --PromotingPromoting

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    Why?

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    Every 3 minutes a

    business fails

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    2008 true colors consulting llc

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    2008 true colors consulting llc

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    2008 true colors consulting llc

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    2008 true colors consulting llc

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    2008 true colors consulting llc

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    Less time

    morepressure

    THE PROBLEM?

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    We miss the

    target

    THE PROBLEM?

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    Abundance

    ofInformation

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    35,000 Books

    Published

    Each Year

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    From the Agriculture Age to the Conceptual Age

    18th Century 19th Century 20th Century 21st Century

    AgricultureAge(farmers)

    Industrial Age(factory workers)

    Information Age

    (knowledge workers)

    Conceptual Age(creators and empathizers)

    ATG

    (affluence, technology, globalization)

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    ""In times of rapid change,In times of rapid change,experience could be yourexperience could be your

    worst enemy."worst enemy."

    John Paul GettyJohn Paul Getty

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    The measure of success is not

    whether its a tough problem to deal

    with, but whether its the same one

    you dealt with last year.

    -John DullesFormer Secretary of State

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    So what are we doing here today?

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    8,000 salespeople

    10,000 data poin

    ts

    Worked withnearly 400companies entreQuest

    Published more than 100articles

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    Begin with the end

    in mind.

    - Stephen Covey

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    TheClient Experience

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    InformationAttention Experience

    Experienced Based Economy, Joseph Pine II & James H. Gilmore

    Harvard Business Review, July August 1998

    Evolution of the Economy

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    vs.

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    vs.

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    Deliver WOW Through Service

    Embrace and Drive Change

    Create Fun and A Little Weirdness

    Be Adventurous, Creative, and Open-Minded

    Pursue Growth and Learning

    Build Open and Honest Relationships WithCommunication

    Build a Positive Team and Family Spirit

    Do More With Less Be Passionate and Determined

    Be Humble

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    How many

    companies are

    client focused?

    KForrester Reports

    < 3%

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    People dont care how much

    you know until they knowhow much you care.

    John C. Maxwell

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    Client ExperienceCycle

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    When you do the

    common things in an

    uncommon way you

    command theattention of the world.

    -George Washington Carver

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    2009 true colors consulting llc. All rights reserved.

    warning:

    relationshipsarent linear

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    Be Remarkable

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    How Do We Know

    This Works?

    Case Study

    9,000 clients

    90/10 rule

    No Clear Client Xp

    90 days grew 250%,$3M jump in run ratebusiness

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    StoryEmployee

    Experience+ +

    Client

    Experience

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    Employee Experience

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    Source: Watson, Wyatt Work USA 2002 Survey

    Employee trust levels and corporateperformance are closely linked. In fact, our

    survey found that the rate of three-year totalreturns to shareholders is almost three times

    higher at companies with high trust levels thanat companies with low trust levels.

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    Single greatest

    problem in

    communication is the

    illusion it has taken

    place.

    -GeorgeBernardShaw

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    vs.

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    MINDSET

    BELIEFS

    EXPERIENCE CHOICES

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    vs.

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    Adult Adult

    (results)

    vs.

    Adult Child

    (activity)

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    4Personalities

    Shark

    Whale

    Dolphin

    Octopus

    Recognition, Significance, Money

    Contrib

    ution, Making a Difference

    Enjoying the Ride, Having Fun

    Stats, Facts, Details

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    CaseS

    tudy

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    StoryEmployee

    Experience+ +

    Client

    Experience

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    Story

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    The Velcro

    Theory ofMemory

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    Curiosity

    Gap

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    Creative Commons L. Marie

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    Made to Stick Image

    S Simple

    U Unexpected

    C Credi

    ble

    C Concrete

    E Emotional

    S Stories

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    Temple

    Make a Living

    Busting Rocks

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    Sales Assessment ResultsGive people what they want so that theyll takeGive people what they want so that theyll take

    what you have to give.what you have to give.-- Steve LishanskySteve Lishansky

    Change is inevitable. ProgressChange is inevitable. Progress

    is not.is not.-- Ralph Waldo EmersonRalph Waldo Emerson

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    StoryEmployee

    Experience+ +

    Client

    Experience

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    If you have an interest in viewing a

    recording of this webinar, please

    contact us with your request [email protected].

    www.entrequest.com