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Page 1: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

1

2016-03-04

Page 2: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Part 4 - Content

The digital employee #qmicroA1

1. Introduction to our MOOC about Improvement FUNdamentals

2. Web Course Senior alert

3.

The Learning Calendar

4.

Tweet Chat for comments and answering questions; Chatting with part of our World Wide Network

#qmicroA1 #qihikers

5 Summing up of part 4

Page 3: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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New work processes for

learning

P5

Page 4: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Ask questions in the Chat box or via Twitter #QIHikers

• Delivered entirely online to study at your own time and pace

• Features live knowledge exchange events with experts and

other participants

• Gives you the tools to put improvement ideas into practice

• Connect with a global improvement community

• Free to ANYONE interested in improving health and care

Meet the team

Helen

Bevan Goran

Henriks

Laura

Hibbs

Ask questions in the Chat box or via Twitter #QIHikers

Boel

Andersso

n Gäre

Page 5: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Meet the team

Cheryl

Guest

Maggie

Herbert

Michelle

Barclay

Agata

Rukat

Rolf

Bardon

Nathan

Stone

Ask questions in the Chat box or via Twitter #QIHikers

Ann-

Christine

Andersson

Jacqueline

Mellor

Ask questions in the Chat box or via Twitter #QIHikers

• The map a metaphor for the MOOC –

take your own way through the MOOC,

in your own paste!

An International course

• Course leaders and instructors in

cooperation

• Having fun enhances the learning

Learning together is

• a good way to develop friendship

• a way to vitalize your daily work

• a way to increase understanding for

co-production, co-design and radical

customer/patient orientation

Improvement FUNdamentals

with Geocahing

This is Competence Transferring as the Model for Increasing Effectiveness!

Page 6: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Ask questions in the Chat box or via Twitter #QIHikers

This is Geocaching,

2 millions do it on the globe

• An outdoor recreational activity

• Using Global Position System, GPS

and geographical coordinates

• To hide and seek small containers/

geocaches/caches

• Anywhere in the world

• Logbook with a pen – enter date

and code name

• Caches are toys or trinkets of

little value to find and swop

• Register your findings on a web site

One map for each module, and

one for the whole MOOC

Improvement

FUNdamentals

with Geocahing

Course Campus Tour

Ask questions in the Chat box or via Twitter #QIHikers

Page 7: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Page 8: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Page 9: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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About the course

• To give you tools, skills and ideas to lead and support improvement in your local area

• 8 weeks, Entirely online, Study anytime, anywhere

• Dip in and out or do the whole course (3-6 hours a week)

• Includes live sessions broadcast on YouTube

• Includes Tweet chats in different time zones

• Connect and learn from others

• Mostly Videos and Quizzes with additional reading material if you choose

• 4 modules – Background, Improvement Model, Measurement, Spread and Sustainability

Ask questions in the Chat box or via Twitter #QIHikers

Fundamentals of health and care improvements, and Improvement science

Module 2: Example: Videos about Microsystem theories

NHS QI, Jönköping Academy Qulturum

http://vimeo.com/118891486

Page 10: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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“Not everything

that can be

counted counts,

and not

everything that

counts can

be counted”

Albert Einstein

• Online networking is

encouraged as part of

your improvement toolkit

• We use Google Hangouts

live on air and regular

twitter chats

• The discussions can be followed at #qihikers

• Weekly course newsletter

• Designed to keep you motivated

and connected with other learners

• Contains weekly challenges to set

a learning pace.

Ask questions in the Chat box or via Twitter #QIHikers

Page 11: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Ask questions in the Chat box or via Twitter #QIHikers

https://www.youtube.com/watch?v=1Q006zcE_pg

Spring 2015 1400 students 49 cerificates Autumn 2015 1700 students 61 certificates

Page 12: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Ask questions in the Chat box or via Twitter #QIHikers

“Different types of information

provides so you get a broad

view of the topic, broken down

into manageable chunks, set

alongside a project that will

benefit patients.”

Student 1:

Ask questions in the Chat box or via Twitter #QIHikers

“The course provided a really

useful overview and

demonstrated the clear evidence

base for linking across the

micro, meso, macro elements.“

“It was invigorating and

empowering to hear from the

experts in such a personable

way and a real privilege

to be able to interact directly in

the live sessions.”

Student 2:

Page 13: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Ask questions in the Chat box or via Twitter #QIHikers

“Provides the theoretical

basics of QI and hand-holds

you through the QI process.

It was good to read other

people's comments on the

discussion boards.”

Student 3:

Ask questions in the Chat box or via Twitter #QIHikers

“Being able to share ideas

and learn from peers.

Seeing new ways of doing

things, learning new tools

and reflecting on how I can

implement these in my

practice.”

Student 4:

Page 14: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Ask questions in the Chat box or via Twitter #QIHikers

Page 15: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Staff training on the Internet

II

• Senior Alert, a national quality register

- a web training course in 3 parts:

1. the Register – how to use

2. Care prevention – what is that?

3. Basics in Quality Improvement

Senior alert Web training for

staff

• Content: Why and how to register, Why care prevention is important – all parts of Senior alert matters, How to improve

• Take the course alone or in a group (+ Action book)

• Design: text and speaker plus videos and some interaction

• Help to plan next step

• Marketing

• 45 minutes + reflection

Use smartphone or computer

Any time

No cost

Diploma

Basic knowledge

Page 16: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Senior alert… supports a systematic method for care prevention among

elderly in hospitals, community care, primary care

• falls

• pressure ulcers

• malnutrition

• oral health

• Incontinence

• rehabilitation (spring 2016)

Follow the process to be sure it makes difference, Reflect results and do improvement work

Risk

Assess-

ments

Team

based

analysis

Dis-

charged Evalu-

ation

Preventive

interven-

tions

Events

The care preventive process of

Senior alert

Register in Senior alert quality register and in the medical journal

Page 17: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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- Web course to forward the elderly’s health

Care prevention web course Introduction – care prevention – improvement work

Page 18: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Riskassessment without form visuable

After risk assessment time for reflection

Page 19: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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National Quality registries in

Sweden Vision

National Quality Registers are used in an integrated and

active way for

continuous learning,

improvement,

research

and management

to create the best possible health and care together with

the individual.

Staff training on the Internet

III • Metodikum

• Different short courses and instruction movies on our intranet

Page 20: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Metodikum – web/video

training • Metodikum – clinical training studio

• Movies and courses for the staff to use

• Connect with the Intranet and Learning Calender

• Examples:

Page 21: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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The Learning Calender

Introduction for new

employees

Page 22: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Sterile setting before navel

catheter – Neonatal unit

How to work with electro

cardiogram

Page 23: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Instructions for gas alarm

Smart Assistant instruction

films

Page 24: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Metodikum – web/video

training • Next step? Connecting with your Curriculum vitae

• Next step? Connecting to a LMS Learning Management System

• Simulations

Ask questions in the Chat box or via Twitter #QIHikers

Page 25: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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Tweet Chat

• To use Twitter www.twitter.com

• Create an account

• How to write tweets: 140 letters (signs)

• How we have Twitter Chats: https://tweetdeck.twitter.com/

• Live Twitter Chat Session Google HangOut with chat

• Connect with qi hikers around the Globe

- Write your own tweets with #qihikers and @qulturum

Topics for the groups

Topics to discuss and produce at least 2 tweets about:

1. How do we help focus on people when technology is so

much in focus no?

2. What are your experiences of using courses on the

Internet to increase your or colleagues competences?

3. What are the advantages/disadvantages?

4. Your ideas about having an international or domestic

Network for support? How would that work at its best?

5. Comments of what you have heard in this seminar today!

Page 26: The Digital Employee - Mooc, SA, Metodikum · • The map a metaphor for the MOOC – take your own way through the MOOC, in your own paste! An International course • Course leaders

2016-03-04

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www.nhsiq.nhs.uk/

improvementfundamentals