• The 25th Annual PAHCOM Conference2

• 15Recognizedindustryexpertspeakers,including:CMSpresentingICD-10,HIMSSontheDigitalPatientandmore

• Upto17CEUs(ContinuingEducationUnits)

• Networkingbystate/regionandbyspecialtywith200ofyourpeersfromacrossthenation

• Thelatestsolutionsforyourpracticeneedsfromawidevarietyofexhibitors.

• OpportunitytobecomeCertified-boththeCMMandtheHITCM-PPexamsareheldonpre-conferenceMonday.Advanceregistrationandpaymentisrequired

• AshowstoppingAwardsBanquethonoringthisyear’stopmanagersandchapters

•Managersofsoloandsmallgroupphysicianpractices

•MedicalOfficeManagers•PracticeAdministrators•NursePractitioners•Physicians•PracticeManagementConsultants•Allofthoseresponsibleforthebusinesssideofrunningasmallmedicalpractice(1-10providers)

•Alleducationalsessions•Breakfasteachday•LunchTuesday&Wednesday•Breakswithrefreshmentseachday•ExhibitorReception•AwardsBanquetWednesdayevening•Pre-Conferenceevents:

•ChapterOfficers’meeting-forEVERYONEinterestedinchapterleadership

•Orientation–Opentoall•SpeakerMaterials(availableelectronicallyforfree)

•CertificationExams-CMM&HITCM-PPexamsheldpre-conferenceMonday.

•ProfessionalPhotoswithRebecca•FunNight(Mondayevening)–MurderMysteryDinnerTheater

DetailsonpricingandhowtoreservetheseitemscanbefoundonlineatPAHCOM.com

WHAT TO EXPECT

WHO SHOULD ATTEND:

WHAT’S INCLUDED WITH REGISTRATION:

OPTIONAL EVENTS:

The ConferenceThe ConferenceThe ConferenceThe ConferenceWearerollingouttheredcarpetforatop-

notcheducationalevent,featuringsomeofthe

industry’smostknowledgeableandrespected

speakers,anexhibithallfilledwithprovidersof

topratedsolutions,Certificationopportunitiesand

PAHCOM’shighestawardsforMedicalManager

oftheYearandChapteroftheYear!ItisTHE

eventoftheyear,featuringtonsofeducation,

professionaldevelopment,peernetworkingand

innovativewaystoimproveyourpractice!

Hilton Clearwater Beach400MandalayAvenue,ClearwaterBeach,Florida337671-727-461-3222or1-877-461-3222www.hiltonclearwaterbeach.com

There are a limited number of rooms available for the Special PAHCOM Price of $143 per night!Make your reservations now!

CONFERENCE VENUE/HOTEL

PAHCOM.com • 3

PRE-CONFERENCE EVENTS:MONDAY, OCTOBER 21st

TUESDAY, OCTOBER 22nd (continued...)

8:30 am–10:00 am KEYNOTE: How to Find Life Balance in a Whirlwind World (1 ½ CEUs)Speaker: Jonathan Edison

Honestly? Balance in today’s world is more elusive than ever. With smart phones and tech tools keeping us connected 24/7 – finding the ways to effectively manage peace of mind, family fun, personal obligations with often over-demanding work schedules is almost impossible. ALMOST.

7:00 am–6:00 pm Conference Registration Open

7:30 am–8:30 am Continental Breakfast with Exhibitors

TUESDAY, OCTOBER 22nd

9:00 am–5:00 pm Conference Registration Open

9:00 am–12 noon CMM or HITCM-PP Examination

1:00 pm–2:00 pm National Advisory Board Meeting

1:00 pm–4:00 pm CMM or HITCM-PP Examination

10:30 am–12 noon Personal Safety and Workplace Violence Solutions for Health Care Office Management (1 ½ CEUs)Speaker: Joe Rosner

Taught by a professional speaker, self defense instructor and certified crime prevention trainer, this safety and self defense program teaches how to respond before, during and after a violent incident.

10:30 am–12 noon Common Coding Errors That Can Lead to Audits & Impact Your Cash Flow (1 ½ CEUs)Speaker: Jacqueline Thelian, CPC,CPC-I

• Common Coding Errors That Can Lead to Audits & Impact Your Cash Flow

• Ramifications of Incorrect Coding• Data Mining & Predictive Modeling• Common Coding Errors• Getting it Right

10:00 am–10:30 am Coffee Break with Exhibitors

2:00 pm–4:00 pm Chapter Officers Meeting (2 CEUs)All Chapter Officers are encouraged to join us to share challenges and solutions for maximizing chapter program successes.

4:00 pm–5:00 pm PAHCOM Orientation New to medical management, to PAHCOM, want to learn more about how to use your membership resources to improve your practice, or maybe you are a mentor for others. Open for all conference attendees!

6:30 pm–10:30 pm Fun NightPre-Conference Monday evening meet & greet dinner event at the hotel. Always a fun time and great networking. Everyone is welcome (attendees, speakers, exhibitors, families, friends). This year’s event will be a Murder Mystery Dinner Theater!(Advance purchase necessary $65. See the PAHCOM Store - Conference section)

Conference ScheduleConference ScheduleConference ScheduleConference ScheduleFor complete education session descriptions go to PAHCOM.com > Education & Certification > Annual Conference

2:00 pm–4:00pm Chapter Officers Meeting

• The 25th Annual PAHCOM Conference4

8:30 am–10:00 am KEYNOTE: Amplify How You L.E.A.D. (1 ½ CEUs)Speaker: Vincent Ivan Phipps, M.A.

Instead of teaching today’s leaders to change who they are, L.E.A.D. shows them how to adapt.

3:00 pm–3:30 pm Coffee Break with Exhibitors

5:00 pm–7:00 pm Professional Business Photos with Rebecca

5:30 pm–7:30+ pm Reception in the Exhibit HallRelax, mix, and mingle. Beverages and light hors d’oeuvres served.

7:30 am–5:00 pm Conference Registration Open

7:30 am–8:30 am Continental Breakfast with Exhibitors

WEDNESDAY, OCTOBER 23rd

10:00 am–11:00 am Coffee Break with Exhibitors (last exhibitor opportunity)

11:00 am–12:30 pm Decisions decisions: ACOs (1 ½ CEUs)Speaker: Randi Kopf, JD, MS, RN

This presentation is given by a nationally sought after speaker who is an experienced health lawyer and a nurse who will explore key features of joining or forming an Accountable Care Organization (ACO).

11:00 am–12:30 pm Protect Your Capitol and Reputation: Employment Policies and Procedures That Prevent Employment Discrimination Claims (1 ½ CEUs)Speaker: Tracy L. Moon Jr.

Establish processes that help you to lawfully get the very best performance from each employee, while avoiding employment discrimination claims.

TUESDAY, OCTOBER 22nd (continued...)

3:30 pm–5:00 pm Cloud Computing - Don’t Believe the Hype. Hear About the Risks Before You Store Your Medical Records or Business Records on the Cloud. (1 ½ CEUs)Speaker: Robert W. Liles, Esq.

“Cloud Computing” is undeniably cheap and convenient... but there’s much more to this!

3:30 pm–5:00 pm Reducing Human Error in Healthcare - A Pragmatic Approach (1 ½ CEUs)Speaker: Tim Autrey

The session will involve an engaging presentation by the Founder/CEO of the Practicing Perfection Institute, Inc., Tim Autrey.

1:30 pm–3:00 pm Managing A Medical Practice That Is Undergoing A Health Care Audit (1 ½ CEUs)Speaker: Michael A. Igel, Esq.

Fraud and abuse prevention is one of the cornerstones for achieving the billions of dollars in savings that are being sought by the state and federal governments to be redeployed to expand the persons for whom health care services are being provided.

1:30 pm–3:00 pm The Impact of the Affordable Care Act (1 ½ CEUs)Speaker: Ron Howrigon

This popular program is an ever-evolving presentation of summary changes regarding how the U.S. government is inserting itself into the American health care system.

12:15 pm–1:15 pm Networking Lunch by State with Exhibitors

PAHCOM.com • 5

2:00 pm–3:30 pm Healthcare Transformation with The Digital Patient (1 ½ CEUs)Speaker: Mary P. Griskewicz, MS, FHIMSS

Today more health consumers are engaging with online portals and personal health records systems via providers’ electronic health records and other eHealth technologies.

12:45 pm–1:45 pm Networking Lunch by Specialty

3:45 pm–5:15 pm Countdown to ICD-10: Ready, Set, Go (presented by CMS) (1 ½ CEUs)Speaker: Denesecia Green

October 1, 2014 is the ICD-10 compliance date. Are you ready? Now is the time to prepare. Join us to learn how to prepare in 2013 for the transition.

6:30 pm–10:00 pm Awards BanquetIncluded for conference attendees. Guest tickets may be purchased at the conference. Attire is business, semi-formal, or formal. Please, no jeans, t-shirts, or shorts.

2:00 pm–3:30 pm Specialty Workshops (1 ½ CEUs) Meet with other managers from your specialty

7:30 am–10:30 am Conference Registration Open

7:00 am–8:30 am Complimentary breakfast at your leisure in the Reflections Restaurant.

THURSDAY, OCTOBER 24th

8:30 am–10:00 am Get it Right - Balancing Profits and Proper Staffing Levels (1 ½ CEUs)Speaker: Jessica A. Johnson, CPA

Determining the appropriate staffing levels to effectively reach identified strategic goals and efficiently utilize resources is a significant function of maximizing revenue with your practice.

10:15 am–11:45 am The New HIPAA Omnibus Rule: Striking a new balance between protecting patient privacy and patient safety (1 ½ CEUs)Speaker: Sarah Freymann Fontenot, BSN, JD

On September 23, 2013 all physicians are subject to the recently released HIPAA Omnibus Rule. This Rule is a continuation of the requirement for physicians to protect patient privacy that started ten years ago.

8:30 am–10:00 am Contract Negotiations: Improve your Practice’s Revenue (1 ½ CEUs)Speaker: Marcia L. Brauchler, M.P.H.

While most physician practices focus on cutting expenses instead of improving the revenue stream from non-governmental payers, a little focused effort on negotiating payor contracts can create essential revenue for your practice.

10:00 am–10:15 am Coffee Break

11:45 am–12 noon Closing RemarksSpeaker: Karen Blanchette, MBA

Join us for conference wrap up and review. We’ll share closing information including how to submit feedback, where to get additional conference materials, how to access PAHCOM resources, recognize those who made this event possible and introduce PAHCOM initiatives for 2014.

WEDNESDAY, OCTOBER 23rd (continued...)

2012 Medical Manager of the Year:Gail Eminhizer, CMM, CGCS, HITCM-PP

2011 Medical Manager of the Year:Steven H. Johanns CMM, HITCM-PP

3:30 pm–3:45 pm Coffee Break with Exhibitors

• The 25th Annual PAHCOM Conference6

TimAutreyisaprimaryfacultymemberinTheJointCommission’sinitiativetogrowhighreliabilityinhealthcare.Heisdeveloping

theMedicalErrorEliminationTools™,andofferingpracticalinsightsandstrategiestotheinitiativetostrengthenleadershipat

alllevels,growacultureofsafety,andcultivateperformanceimprovementskillsandmethodologies.Timhasearnedaglobal

reputationasathoughtleaderinhumanerrorreductionandhumanperformanceenhancement.

SarahhastaughtHealthLawatTrinityUniversityintheDepartmentofHealthcareAdministrationsince1997,whereshehas

beenselected“MostOutstandingProfessor”bythestudents.SarahteachesextensivelyfortheAmericanCollegeofPhysician

Executives(ACPE),theAmericanCollegeofHealthcareExecutives(ACHE),thePhysicianInsurersAssociationofAmerica(PIAA)

andmanyothernationalgroups.ThisisSarah’sELEVENTHpresentationatanannualnationalPAHCOMConference!

Ms.Brauchlerisahealthcareconsultant,workingwithphysiciansonmanagedcarecontracts,reimbursementandpractice

administration.Hercompany,Physicians’Ally,Inc.hashelpedhundredsofphysicianpracticesandthousandsofpracticestaff

memberswithbecomingHIPAAcompliant.SheisapublishedauthoronHIPAA,Medigapstandardization,codingissues,and

marketingaprivatepsychiatricpractice.Ms.BrauchlerwasappointedbytheGovernorofColoradotoserveontheBoardofthestate’s

uninsurablehealthinsuranceplan,andservedontheGovernor’sSteeringCommitteeforcomprehensivestatehealthcarereform.

DeneseciaGreenisaSeniorHealthInsuranceSpecialistwiththeCentersforMedicare&MedicaidServices(CMS).Mrs.

Green’s15yearsofhealthcareexperiencespansoverawidevarietyofCMSprogramsandpolicy;includingMedicare,Medicare

Advantage,Medicaid,ProgramIntegrity,Audit,Quality,PublicandPopulationHealth,HealthIT,HealthInsuranceExchanges,and

mostrecentlyICD-10implementationandoversight.

Successintoday’s24/7worldrequiresCHANGE–andthatcan’tbedonewithJUSTa‘motivational’speech.Peopleneed

real-world,game-changinghow-to’s.Strategiesthatwork.Systemsthatkeeppeopleontrack.Andsolutionsforempowering

MINDSETS,fuelingPRODUCTIVITY,adaptingtoCHANGEandinspiringACTION.Asaworld-renownedspeaker,authorand

humandevelopmentexpert,Jonathanshareshispowerfultoolsfordrivinghigherperformancelevels,extraordinarycustomer

service,ground-breakingleadership,andbottom-lineaccountability.

MaryisSeniorDirectorofHealthInformationSystemsHIMSS,thelargestU.S.cause-based,not-for-profithealthcareassociation

focusedontheoptimaluseofinformationtechnologyandmanagementsystemsforthebettermentofhealthcare.Shehas

authoredmanyarticles,editedseveralbooks,andhasdraftedfederallegislation,aswellasprovidedCongressionaltestimonyon

theadoptionanduseofhealthinformationtechnology.

RonisPresidentofFulcrumStrategies,amanagedcarecontractingandmarketingfirmforphysiciansandancillaryhealthcare

providers.FulcrumStrategiescurrentlyrepresentsthousandsofphysiciansintheirdealingswithmanagedcarecompanies.Ron

workedfor18yearsinthemanagedcareindustryasanegotiatorandnetworkmanager.Hehasheldseniormanagement-level

positionswiththreeofthelargestmanagedcarecompaniesinthenation.In2004,Ronleftthemanagedcareindustryforgood

andfoundedFulcrumStrategiesinanefforttoprovidephysicianswithleveragetosucceedagainstmanagedcarecompanies.

Tim Autrey

Sarah Freymann Fontenot, BSN, JD

Marcia L. Brauchler, M.P.H.

Denesecia Green

Jonathan Edison

Mary P. Griskewicz, MS, FHIMSS

Ron Howrigon

Conference SpeakersConference SpeakersConference SpeakersConference SpeakersFullspeakerbiosavailableonline.

PAHCOM.com • 7

MikeIgelisahealthcareattorneyandleaderofhisfirm’sHealthCareAuditDefenseTeam.Herepresentshealthcareprovidersin

regulatory,complianceandcorporatematters,andindefenseofclaimsforoverpaymentbyMedicare,Medicaid,andotherthird

partypayors.Hehasspokenatnational,stateandlocalhealthcareprovidergroupsandassociations,presentingonhealthcare

auditsandbusinessissues,ACOs,mergers,employmentagreementsandrecentlegislationaffectingthehealthcareindustry.

Michael A. Igel, ESQ.

TracyMoonisapartnerintheAtlantaofficeofFisher&PhillipsLLP.Herepresentsemployersinallaspectsoflaborand

employmentlaw.HehasrepresentedemployersbeforestateandfederaltrialandappellatecourtsinmattersunderTitleVIIofthe

CivilRightsActof1964,theAgeDiscriminationinEmploymentAct,AmericansWithDisabilitiesActandtheFamilyandMedical

LeaveAct.HealsorepresentsemployersbeforetheNationalLaborRelationsBoardandothergovernmentagencies,includingthe

EEOCandOSHA.Heisafrequentspeakeratvariousemploymentandlaborlawprograms.

JessicaJohnsonisacorememberofAndersHealthCare,andworkswithphysicianpracticesandhospitalsonawiderangeof

issues,includingnewpracticestart-ups,third-partycredentialingandtaxplanningandcompliance.Shealsobringstechnical

andsoftwareexpertisetoherclients,guidingorganizationsthroughPMS/EHRselectionandimplementation.Shealsoguidesher

healthcareclientsthroughthecontinuallychangingtaxlegislation.

Usinghishighenergy,expertknowledge,andhumor,Vincentamplifiesotherstoachieveprofessionalandpersonalempowerment.

Vincent’spresentationphilosophyis:“IfIcangetyoutolaugh,Icanhelpyoulisten.IfIcanhelpyoulisten,Icanhelpyouamplify!”.

VincentisaProfessorofPublicSpeakingandInterpersonalCommunication.Hehasspokeninover200Americancities.Heisthe

authorof4booksincluding,“TalkTips”and“MasteringtheArtofSuccess!”.Vincenthasapassionforimprovingleaders!

RandiKopfistheFounderandPrincipalAttorneyofKopfHealthLaw,LLCShespecializesinCorporatematterspertainingtothepractice

ofmedicineandhealthcare,andtheimpactofFederalandStatelegislationonhealthcarepractices,IncludingStark,Antitruststatutes,

FalseClaimsAct,HealthcareFraudandAbuse,ADA,FMLA,HIPAAandACA.ShehasprovidedlegalsupportforU.S.Congressional

healthcarebillsandadvocatedonbehalfofphysiciansandpatientsbeforetheU.S.Attorney’sHealthCareFraudTaskForce.

JoeRosneristheDirectorofBestDefenseUSAandanationallyrecognizedexpertonworkplaceviolenceandpersonalsafety

forhealthcareproviders.Joeistheauthorof“TakingCare”,whichfeaturessafetyinformationforindividualsinhealthcare

occupations,“TheRealEstateSafetyBook”,and“StreetSmartsandSelfDefenseforChildren”.Joehasbeenfeaturedin

numerousmagazines,newspapersandseveralTVandradioshows.

WhenCongresspassedtheHealthInsurancePortabilityandAccountabilityAct(HIPAA),Mr.LilesservedasthefirstNational

HealthCareFraudCoordinatorfortheExecutiveOfficeforU.S.Attorneys.HeadvisedAssistantUnitedStatesAttorneysaround

thecountryoncivilandcriminalhealthfraudstatutes,schemes,investigativetools,privacyconcerns,andcomplianceissues.He

wasinstrumentalinimplementingDOJguidanceonthejudicioususeoftheFalseClaimsAct.Mr.Lilesisanationally-recognized

speaker.Hehastaughtandlecturedatover100regionalandnationalconferencesonavarietyofregulatoryissues.

Mrs.JacquelineThelianisaHealthcareConsultant,CertifiedProfessionalCoder,SubjectMatterExpertandsoughtaftereducator

andAuthor.ShehastaughtinAcademicMedicalCenters,TheChubbInstitute,Hospitalsandprivatephysicianpractices.She

hasconductedavarietyofseminarsfornumerousMedicalSocieties.Shehasprovidedexperttestimonyonbehalfofmany

physicians/providersbothatMedicareHearingsandfortheOfficeofProfessionalMedicalConduct(OPMC).

Tracy L. Moon Jr.

Jessica A. Johnson, CPA

Vincent Ivan Phipps, M.A.

Randi Kopf, JD, MS, RN

Joe Rosner

Robert W. Liles, ESQ.

Jacqueline Thelian, CPC,CPC-I

PAHCOM1576 Bella Cruz Drive, Suite 360Lady Lake, FL 32159

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Education & Certification > Annual Conference