“The Complete CIO”In Search of the Holy Grail

John Kolm

In an efficient economy like this the only thing left with value, the only thing that's unique, is the human being.

Esther Dyson

Chairman

Internet Corporation for Assigned Names and Numbers

Starting Inside Reality

What is the primary goal of any company?

What is the primary goal of any individual?

To survive

Survival of :

My job My importance

My reputation My investment

Until I have Survival, nothing else seems real.

What creates Survival?

Staying Inside Reality

– Controlling the world

– Guaranteeing Job security

– Stopping change

– Having High Spirits

– Narrow Task focus

– Creating Good strategies

Spirit

Intellect

Task

Emotion

Rocks

•Rocks•Gravel•Sand•Water

Rosy Pictures

Edicts

Technical and Budget

“Team Building”

Elite organisations

Rubbish and noise

Many other inputs

GoodIdeas

The Imparter/s

The Impartees

Results

Simulation

Simulation

PeopleCommunicationFunSpiritTeamworkUnityVisionValues

ResultsProfitGet it doneEfficiencyNo diversionsHard workNo bullSerious

“Touchy Feely” “Economic Rationalist”

?

Is there any common ground that is real?

Reflection - What Winners Do

Reflection

Ethics and Values

Behaviours

StrategiesFeedback

• Existing systems all valid• …and must be promoted.

No new dogma

We want answers, excitement, control, our own game to play, human energy,

happiness and personal success.

We are all on a Quest in life

Toyota – The Change TeamToyota – The Change Team

What we did with the team• The Change Leaders did a Simulation

• We decided who else in Toyota to include

• We then ran more Simulations at Toyota

• The “Change Leadership” group grew

• They spread the message to 3000 staff

• Business benefits followed - see next slide

• They reflected, followed up, and continued.

• Motivation

• Workplace Safety

• Management support and confidence

• Communication process revolutionised– Dollar savings - Problems avoided– Dollars made – Processes improved– Harmony – Workforce issues improved

Business Results – Summary

Business Results – Measurement

Other clients

www.teamresults.com.auwww.crocodilecharlie.com

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