the community voice: district 10 speaks on opportunities in housing and employment

7/29/2019 The Community Voice: District 10 Speaks on Opportunities in Housing and Employment

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Core%Community%Benefits%Agreement(Implementation(Committee

[email protected]

www.d10benefits.or

!

Greetings to the Residents and Community Members of District 10!

As the Implementation Committee of the Core Community Benefits Agreement, we are delighted to share what wevelearned from our Community Connect listening sessions. This report reflects the stories, experiences and hopes of manyof you across the district.

Since we are the group tasked with implementing the historic agreement tied to the transformation of the Shipyard, it isimportant to us to capture your voices. We did so through 19 listening sessions held throughout the winter of 2012. Thevoices reflected here are many and varied-- but all share a common vision for a strong and thriving district.

These perspectives serve as the foundation upon which this committee wi ll build a long-term strategy designed tosupport more affordable housing options and living wage opportunities for District 10 residents. While we cannotimplement every great idea you shared with us, we can design our strategy around the shared values reflected in thisreport.

From the inception of our work together, we have subscribed to a community-driven model guided by the voices ofthose who need these enhancements the most. Because the committee includes groups that have been organizingfamilies in the Bayview for more than 30 years, we understand the importance of bringing community voices to theforefront.

We want to thank all of the host organizations and dedicated District 10 residents who participated in the listeningsessions. We will honor the promise we made at each session: that resident voices would not be filed away, but sharedback with you and others. We know that the community has been asked for its input many times over. Its our job to beabout action. The past has led us here. We are turning the page to focus on the pressing issues facing District 10. Wenow have the responsibility to ensure that the effective use of the approximately $37.5 million secured for jobs andhousing is our priority.

In collaboration with other community-based organizations, the City and County of San Francisco and District 10residents, this committee endeavors to ensure that the District is an affordable, safe place to call. Further ensuring thatresidents get access to high-quality jobs that pay a living wage helps secure the vision of a thriving and diversecommunity with opportunity for all.

Thank you Again.

The Implementation Committee

!


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District 10 Listening Sessions Report i

Table&of&Contents!

List of Figures ................................................................................................... iii

Executive Summary .......................................................................................... v

The Community Voice: Results, Themes, and Innovative Solutions

Introduction ................................................................................................... 1

Summary of Findings ................................................................................... 1

Affordable Housing

Introduction ............................................................................................ 4

Snapshot of Survey Respondents ........................................................... 4

Common Themes ................................................................................... 5

Affordable Housing Summary ............................................................. 20Employment/Workforce Development

Introduction .......................................................................................... 21

Snapshot of Survey Respondents ......................................................... 21

Common Themes ................................................................................. 23

Employment/Workforce Development Summary ............................... 37

Innovative Solutions to Improving Outcomes ............................................. 38

Demographic and Financial Information .................................................... 40

Conclusion ....................................................................................................... 46

Appendix A: Project Overview

Background ................................................................................................. 47

What is the CCBA? .................................................................................... 47

About District 10 ........................................................................................ 48

The Community Connect Grantees and Listening Sessions ...................... 50

The Charge to the Community Connect Grantees ..................................... 52

A Common Concern ................................................................................... 53

Appendix B: The Structure of the Listening Sessions ................................ 54

Appendix C: Listening Session Notes

Summary of Common Words .................................................................... 57

Notes from Each Session ............................................................................ 57

United Council of Human Services ..................................................... 58

TURF Community Improvement Association .................................... 61


4/136District 10 Listening Sessions Report ii

Florence Crittendon Services/Whitney Young Child Development ... 63

True Hope Church of God in Christ ..................................................... 65

Bayview Merchants Association ........................................................ 68

Bayview Hunters Point YMCA ........................................................... 71

Black Coalition on AIDS ..................................................................... 74

Young Community Developers ........................................................... 76

Metropolitan Arts and Technology High School ................................. 80

Samoan Community Development Center .......................................... 83

Renaissance Parents of Success ........................................................... 87

Bayview Opera House, Inc. ................................................................. 90

Family Restoration House .................................................................... 94

Calvary Hill Community Church ......................................................... 96

Bayview Hunters Point Multipurpose Senior Services ..................... 100

Providence Foundation of San Francisco .......................................... 104

A. Philip Randolph Institute ............................................................... 106

San Francisco Labor Council & ACCE ............................................. 108

San Francisco Organizing Project (SFOP) ........................................ 111

Appendix E: Housing/Employment Survey Form .................................... 113!


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List%of%Figures!

!!!!!! Number! ! ! ! ! ! ! ! Page!

Affordable Housing

1.

Number of Homeowners & Renters .......................................... 42. Shared Housing Situation (Pie Chart) ....................................... 53. Type of Home: Apt., House, or Homeless ................................ 54. Government Housing Assistance ............................................... 65. Needed Home Repair ................................................................. 96. Financial Literacy .................................................................... 107. Homebuyers Program/Class Interest ....................................... 108. Helping People Purchase Homes ............................................. 119. Helping Families in Foreclosure .............................................. 1210.Potential Homeowners Greatest Need of Resources ............... 1411.Assistance for Renters .............................................................. 1412.Who needs the most help getting into housing? ...................... 1713.Shared Housing Situation (Column Chart) .............................. 1914.Number of Occupants in the Home ......................................... 1915.Number of Bedrooms in the Home.......................................... 20

Employment/Workforce Development

16.Employment Status .................................................................. 2217.Employment Satisfaction ......................................................... 2218.Travel/Transportation .............................................................. 2519.Interest in Employment/Training in Growth Industries .......... 2720.Respondents Level of Education ............................................ 2921.Help Seeking Work or a Better Job ......................................... 3022.Job Training Program Attendance ........................................... 3123.Priority for Job Training Resources ......................................... 36

Demographic & Financial Information

24.Overall Financial Situation ...................................................... 4025.Payment Process (For those employed) .................................. 4126.Payment Process (For those unemployed) .............................. 4127.Seeking Personal Finance Information ................................... 4228.Highest Bill .............................................................................. 4229.Preparation of Federal Taxes ................................................... 4330.Banking Practices ..................................................................... 44


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31.Participation in Financial Literacy Programs .......................... 4432.Internet Access ......................................................................... 4533.Mobile/Cell Phone Usage ........................................................ 45


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District'10'Listening'Sessions'Report!!

Executive)Summary!

Introduction*

On May 7, 2012, The San Francisco Foundation released a request for qualifications (RFQ) onbehalf of the Core Community Benefits Agreement Implementation Committee to identify andengage up to 20 qualified, District 10-based nonprofit organizations to host listening sessionsthroughout several of San Franciscos District 10 neighborhoods.

The Core Community Benefits Agreement (CCBA) Implementation Committees role is todesign and oversee an investment strategy for workforce development and affordable housingfunds related to the CCBA of the Candlestick Point/Hunters Point Shipyard project.1 With theintent to be informed by resident voice, the Implementation Committee determined that aninvestment strategy would not be developed until Listening Sessions were conducted throughoutthe district.

Hence, the RFQ was issued as the Community Connect Grant program.After a comprehensivereview of all proposals received, the Implementation Committee, with assistance from The SanFrancisco Foundation, selected 17 Community Connect Grantees to serve as host agencies for theListening Sessions.

In addition to releasing the RFQ for the Community Connect Grant program, the ImplementationCommittee also released an RFQ to identify a consulting firm that could assist with the program.KDG Enterprises, Inc., a Bay Area consulting firm based in Oakland, California, was selected towork with The San Francisco Foundation, the Implementation Committee, and the CommunityConnect grantees to design and facilitate the Listening Sessions and to write a report of the

results.

After receipt and approval of the Listening Sessions Report, the CCBA ImplementationCommittee will work with The San Francisco Foundation to develop the workforce andaffordable housing investment strategies based on the input received from residents.

KDG Enterprises, Inc. facilitated 19 Listening Sessions over a two-month period beginningOctober 16, 2012, and ending December 17, 2012, that were attended by over 400 District 10residents and stakeholders. The agenda for the Listening Sessions included both a communitydialogue related to improving housing and employment/workforce outcomes and the completionof a 50-question written survey. One of the common concerns expressed by residents was, We

appreciate being asked and need more opportunities like this to share our concerns, butpleaselets make sure that something happens this time!Long-term residents of District 10passionately voiced concerns that this series of Listening Sessions would again lead to nothingtangible or nothing lasting. The communitys experience is that historically they have beenasked to share their voice, but what follows is always a mystery.

*

1

For more detail on the Core Community Benefits Agreement of the Candlestick Point/Hunters Point Shipyard project, please

refer to: www.d10benefits.org


8/136District 10 Listening Sessions Report vi

Results'There were nine (9) common affordable housing themes and fourteen (14) commonemployment/workforce development themes that surfaced across the Listening Sessions. Thesethemes are presented below with a a brief summary of resident input.

Affordable'Housing'Common'Themes'

Nine common themes surfaced across the Listening Sessions related to strategies for improvinghousing outcomes for District 10 residents. They are:

1. Adjusting housing policies2. Improving infrastructure and quality of living conditions3. Increasing housing education opportunities4. Providing housing programs that address specific needs5. Addressing the lack of affordability6. Providing preference for District 10 residents7. Culturally Competent Agencies8. Prioritizing specific groups9. Developing specific types of housing

Adjust*Housing*Poli cies*Listening Session participants consistently raised concerns about the policies that shut them outof opportunities to attain housing and/or to improve their current housing situation. Manyresidents were frustrated with policies because current criteria focus on their past lives and makeit difficult to build a better future.

Improve*Infrastructure*and*Quality*of*Living*Conditions*The insights and opinions of residents and stakeholders for improving housing outcomes

included the beautification and development of the surrounding infrastructure of both market rateand public housing in order to create a healthier, safer quality of life experience for residents.

Housing*Education**

Housing education rated high among strategies for improving the housing situation of District 10residents in both the discussion and written survey sections of the Listening Sessions.Participants asked for opportunities to learn about first-time home buyer programs and how torepair their credit. At the same time, they also asked for opportunities to offer financial literacyto teenagers in order to build them up as knowledgeable, qualified housing consumers.!

Housing*Programs*

When asked to identify the programs that would best improve the housing outcomes for District10 residents, respondents strategies centered on assistance for first-time home buyers,homeowners in foreclosure, and assistance for renters.

Lack*of*Affordability*The lack of affordability was the biggest concern of Listening Session participants. Whendiscussing affordable housing, participants consistently asked, affordable to whom? Across theListening Sessions, participants shared how the lack of affordability was driving out longstanding residents, making it difficult to improve their current housing situation, and contributingto the shrinking population of African Americans in San Francisco. Low wage employment and


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the lack of employment for many residents of the district greatly contribute to difficultiesaffording the high cost of housing. The 2010 Census showed that District 10s per capita incomeis $26,880, which is almost $20,000 less than the per capita income for San Francisco as a whole($44,373). The districts poverty rate is also higher than the citys as a whole (District 10 is at16% vs. San Francisco at 11%)

2.

Preference*for*District*10*Residents*

The displacement of long-time District 10 residents, mostly from the Bayview, has been welldocumented and surfaced in our Listening Session discussions. District 10 residents andstakeholders spoke of their desire for people that already live in the area to have greateropportunity to stay there. They spoke of the unique artist community that exists in the Bayview,as well as the shrinking African American community. Participants offered strategies to helpthese two groups and others to be able to afford housing in District 10.

Culturally*Competent*Agencies*

Although most Community Connect partners appeared to exceed the needs of their clients, manyalso lack space and more of the tools to serve the needs of the community at their highest level.For the most part, residents appear to trust and validate the work of the community-based

partners. This was evidenced by some suggestions that monetary contributions from the CoreCommunity Benefits Agreement be invested in community-based organizations already servingDistrict 10. However, residents also stressed the importance of wanting to be served by peoplethat understand their needs.

Prioritize*Specific*Groups*Specific groups of people were indicated as needing greater housing assistance. Single motherswere consistently identified as a group with the highest need. The 2009 report, Servicing PublicHousing Residents in SF: Recommendation to support HOPE SF and Beyond

3, showed why thismakes sense for residents of public housing. Of the 9,700 residents of public housing, 72 percentof adults are women, and 80 percent of women are heads of households. The report also showed

that formost residents living in public housing the annual income is $12,000.

Type*of*Housing**Listening Session participants identified specific types of housing that would increase theirquality of life. Supportive housing was identified as the type needed for many residents ofDistrict 10. Participants acknowledged the need for case managers and services that assist withhelping District 10 residents live more stable and productive lives, as well as programs that liftsome people out of homelessness and prevent others from becoming homeless. Live-work artistspace was also singled out. They believe that the current affordable rents will becomeunaffordable once the shipyard is developed.

Housing*Summary*Listening Session respondents shared their passion and love for their District 10 neighborhoodsthrough their attendance of the Listening Sessions (over 400 residents and stakeholders attended19 Listening Sessions). They spoke passionately of their frustration with the lack ofaccountability by their fellow residents, the missed opportunities by private developers to help

22010 Census, 2005-2009 American Community Survey3Servicing Public Housing Residents in SF: Recommendation to support HOPE SF and Beyond, Publication Date: 2009, 81Pages Author: Emily Gerth, Goldman School of Public Policy Graduate Student


10/136District 10 Listening Sessions Report viii

build a solid District 10 African American working class, and the lack of cultural understandingfrom government and non-government organizations providing housing and related services.

Listening Session participants also showed their love for their neighborhoods by expressinghopes that current challenges can be addressed through careful attention and implementation ofthe strategies they offered. These strategies include adjusting housing policies so that residentscan enhance their quality of life, offering housing education programs that develop first-time

home buyers and help residents clean up their credit, implementing policies that prioritize groupswith the greatest housing needs, and developing housing options specific to the needs of currentDistrict 10 residents.

Employment/Workforce'Development'Common'Themes'The issue of employment/workforce development provided for passionate conversationsthroughout the Listening Sessions and resulted in 14 common themes for improving employmentoutcomes for District 10 residents. The themes were:

1. Mental health counseling2. Local jobs for local people3. Employment barriers4. Careers and long-term employment5. Life skills training6. Education7. Training and placement8. Trades and vocational schools9. Employment development opportunity center10.High quality, affordable childcare11.Mentors/advisers12.Prioritizing specific groups13.Visibility of community-based organizations and programs14.Culturally competent organizations

Mental*Health*Services*Listening Session participants passionately shared their concern for District 10 residents that arein need of mental health services/counseling, but do not have access. There is a sense that peopleare suffering from post-traumatic stress disorder (PTSD), yet are expected to live lifenormally.

Local*Jobs*for*Local*People**People who live in District 10 should have priority for jobs that are available in District 10,particularly construction jobs. Residents stressed that general contractors fail to hire residents

and waste resources that could go back into the community because they pay for lodging andother expenses for out-of-town employees. They also shared that this practice takes jobs andmoney out of District 10 and hurts local businesses. Participants raised significant concernsabout employers that sign contracts to hire locally, adhere to the agreement for a limited amountof time, and then revert to hiring outside of the district.

Employment*Barriers*

Residents and stakeholders identified the need for programs that assist with expunging criminalrecords, transitioning residents from government assistance to work, and making union jobs


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more accessible as key employment barriers. For youth, neighborhood programs that do notrequire them to cross turfboundaries were identified as significant assets to gaining employment.

Careers*and*Long*Term*Employment*

Residents insisted that youth and adults must have access to more than just seasonal employmentsuch as construction and summer jobs. There is a concern that the jobs which are accessible toresidents are temporary rather than permanent and do not lead to careers.

Life*Skills*Training*

Providing soft skills training will aid with breaking the cycle of unemployment. Participantscited the lack of home supervision, the lack of a working adult at home to emulate, and poorhabits as obstacles for youth and young adults to be successful in the workforce. They suggestedthat soft skills training be coupled with job training programs. Participants shared examples ofyoung men and women unable to cope with a demanding boss or unable to pass urine sampledrug tests consistently.

Education*

One of the most commonly heard long-term strategies for increasing the skill level of District 10

residents was to focus on education and training, starting with elementary school-age children.Participants suggested that pre-school age children be introduced to career opportunities and thatthis practice continue throughout their educational life cycle.

Training*and*Placement**

Listening Session participants stressed that training was a definite priority that is needed to buildresidents skills. Although there were only occasional mentions of specific areas of training, aframework for helping young adults to stay engaged was offered. They advised that young adults(1) be incentivized through paid training opportunities, (2) receive job placement assistance, and(3) have access to mentors to guide them during their training and encourage them for a period oftime after they become employed. The resounding message was that if these three strategies are

in place, young adults will be more likely to obtain and then retain employment. There was alsoemphasis on offering training to D10 residents that aligns with growth sector areas, so that jobsare available after the training is complete.

Trades*and*Vocational*Schools*There was resounding support for providing opportunities for youth to develop skills withoutrequiring attendance at a four-year college or university. Residents suggested that there neededto be more opportunities made available for youth to be able to develop the vocational skills theyare passionate about, which then lead to a career. District 10 residents specifically mentionedJohn OConnell High School in San Francisco which offers hands-on training courses inarchitecture, construction, engineering, building trades, and automotive industries.

Employment*Development*and*Opportunity*Center*

Participants suggested that an employment development center be established within eachcommunity. These centers would help teach residents where to look for job openings, list currentand future job opportunities, explain the hiring process, and show residents how to fill out a jobapplication, prepare for a job interview, and make a strong impression in the interview.

High*Quality,*Affordable*Childcare*


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The lack of high quality, affordable childcare was identified as an obstacle to better employmentoutcomes for Listening Session participants. The high cost of childcare makes it difficult forpeople to accept jobs that pay low wages. Participants used the word affordable to describe thetype of childcare assistance they require in order to improve their employment outcomes.

Increase*Visibility*of*Community*Based*Organizations*and*Programs*

Another issue that permeated throughout the Listening Sessions was the low visibility and lack

of coordination that exists within community-based programs and services offered in District 10.Listening Session participants often contradicted themselves about a particular need for thecommunity. One participant would suggest a specific program was needed and that statementwould be followed by a contradictory statement that the program already existed.

Mentors/Advisers*

Participants suggested that mentoring programs for young adults were needed to help increasejob retention. Even after job training classes are completed and employment starts, it appears thatyoung men and women would greatly benefit from working with someone who can offerguidance and support as they work toward staying employed and developing a career track.

Culturally*Competent*District 10 residents and stakeholders identified the need for culturally relevant, accessibleservices and programs that meet the needs of the surrounding community. They talked about theimportance of working with service providers that understand their situation because of similarpersonal experience and can consult with them accordingly.

Speci fic*Groups*

In the discussion section of the Listening Sessions, the formerly incarcerated were consistentlyidentified as a group with great employment development needs. However, when participantscompleted the written survey, young adults (18-25) were identified as needing the most help withemployment assistance. Families with incomes below the poverty lines ranked second;

individuals who have previously worked but lost their job for some reason were ranked the thirdhighest.

Employment/Workforce*Development*Summary*

Although there were 14 common themes related to employment/workforce development, theresounding message across all themes is that District 10 must have programs, strategies, andsupports in place to develop a well-balanced workforce that is emotionally and mentally healthy.There is a great concern among residents that things are getting worse, not better; that local jobsare less and less available to local residents, even those with high skills; and that agreementsmade between and among new businesses/contractors to ensure local hiring are only followedtemporarily. Residents are ready for a change and the data indicates that most are willing to do

what it takes to identify, apply for, obtain, and retain good jobs that lead to great careers.

As the investment strategy is developed and effectively implemented, it is critical that residentsbe kept in the loop on the progress of investing the CCBA funds. It would benefit thecommunity greatly to receive regular updates about what is happening and how they can stayinvolved in the process of community change throughout District 10.


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District 10 Listening Sessions Report 1

The$Community$Voice:$$!

Results,(Themes,!and$Innovative)Solutions!

In troductionWith the intent to be informed by residents

voices, the Implementation Committee

determined that an investment strategy for

workforce development and affordable housing

funds related to the CCBA of the Candlestick Point/Hunters

Point Shipyard project would not be developed until Listening Sessions were conducted

throughout District 10. The Listening Sessions were divided into two parts: a discussion focusing

on affordable housing and workforce development and a 50-question written survey. The

discussions along with the surveys inform this section of the report.

Summary of Findings

Nineteen District 10 community-based organizations recruited more than 400 district residents

and stakeholders to share their insights and opinions to inform the future investment strategies of

the Core Community Benefits Agreement Implementation Committee. Strategies would relate to

affordable housing and workforce development, specifically. The overarching themes were

mental health, lack of housing affordability, and shortage of coordination and visibility of

community-based organizations serving District 10.

Throughout the Listening Sessions residents singled out the issue of mental health as the biggestbarrier to their becoming a healthy (emotionally and mentally stable) workforce that contributes

to the economic development of District 10. Residents stressed that, without a strategy to help

them cope with what they termed as post-traumatic stress disorder (brought on from years of

violence in their neighborhoods), all workforce development strategies would fail. Residents

described how years of violence had created an environment that felt like a war zone and the

debilitating effects on those living in its midst. This issue appears to have the greatest effect on

African Americans and particularly those living in the neighborhoods of Bayview Hunters Point,

Visitacion Valley, and in the Potrero Hill public housing development. Participants stressed the

need to address this issue so they could be healthy and successful at finding and retaining

employment.

We need more health counseling. There is too much PTSD throughout the community, starting

with the children all the way until the adults.

United Council of Human Services


14/136District 10 Listening Sessions Report 2

The Listening Sessions raised the issue that for many in the African American community, new

development is viewed with caution and fear, rather than hope and optimism. Participants shared

their frustration with the lack of opportunity for African Americans to benefit from new housing

developments. For most, in order to upgrade their housing situation, they have to move out of

San Francisco. They spoke angrily of new development, suggesting that similar outcomes to the

economic development of the Fillmore district of San Francisco were inevitablethe Fillmore

District was once a majority African-American neighborhood. Residents stressed that newhousing units are either unaffordable or unattainable; they reported not meeting the qualifying

criteria for even the low income units. Participants response to creating opportunities for

residents included prioritizing the housing for District 10 residents, and removing the lottery

system for the initial application process. Current policies and strategies add to the seemingly

insurmountable barriers that make residents feel as if they are no longer welcome in the

neighborhoods they know as home.

As development comes in, homelessness will increase.

Bayview Hunters Point Multipurpose Senior Services

I felt fear when I was evicted from my home when I was 12 years old. I think at times, as an

adult, we need to make children feel secure that they have a home to grow up in, so they wont

feel the fear I felt as a young boy.

Metro Arts and Technology High School

Another issue permeating the Listening Sessions was the low visibility and lack of coordination

that exists between community-based programs and services offered in District 10. Listening

Session participants often contradicted each other regarding a particular need for the community.One participant would suggest a specific program was needed and that statement would be

contradicted by a following statement that the program already existed.

We have to have programs right here in the community drug rehab right here in the

community.

Bayview Hunters Point YMCA

We do have rehab and other programs right here in the community.


And yet models for collaboration exist in District 10, such as Bayview Hunters Point

Mobilization for Adolescent Growth in our Communities (BMAGIC). They publish a Resource

Guide that provides a centralized collection of community and citywide resources to assist

families, students, and youth. The guide includes key information in 10 categories: activism,

community collaboratives, education, employment, family support, health and environment,



legal and government, media/culture/arts, mentoring/counseling, recreation/sports, and

housing/volunteerism. The Resource Guide is available both on hard copy and online at

http://bayviewmagic.org/.

A full account of each Listening Session is found in Appendix A of this report. It was critically

important during these sessions for residents to be assured that they would receive copies of the

report and that their Community Voices would be documented and returned to them so that theycould hold the Implementation Committee accountable during its development of workforce and

affordable housing investment strategies for District 10.



Affordable*Housing!

Introduction'

The housing section of the report will present both the community voice as well as responses to

the written survey questions, where applicable. There were 15 questions in the housing portion ofthe survey. Note that, although 404 surveys were completed, respondents did not answer every

survey question. This was the case in some instances because the question did not apply; for

instance, homeowners did not answer questions targeted to renters. In other

instances, respondents chose not to answer certain questions. Finally,

when youth completed the survey, they indicated that, These

surveys are not youth friendly. We do not know some of the

answers to these questions. Hence, it is recommended that

readers view the results of questions independently from others

and not attempt to match the number of surveys (404) with each

answer.

Snapshot'of'Survey'Respondents:''Housing'

The majority of Listening Session participants were renters. The

written survey asked attendees to identify themselves as renters or

homeowners and almost seventy percent (66.8%) or 246 out of 368 survey respondents identified

themselves as renters; 34% identified themselves as homeowners. (See Figure 1)

Attendees were also asked if they shared their housing unit with another family. More than one-

quarter of respondents or 27% (104 out of 385 respondents) answered they did share theirhousing unit. (See Figure 2) When asked about the type of housing where residents live, 49%

indicated that they live in a house, 42% said they live in an apartment, and 9% were homeless or

between homes. (See Figure 3)

34%$

66%$

Figure$1.$$Do$you$currently$rent$or$own$your$home?$$

Own$by$me$

Rent$



Common'Themes'

Nine common themes related to strategies for improving housing outcomes for District 10

residents surfaced across the Listening Sessions. They are:

1. Adjusting housing policies2. Improving infrastructure and quality of living conditions3. Increasing housing education opportunities4. Providing housing programs that address specific needs5. Addressing the lack of affordability6. Providing preference for District 10 residents7. Culturally Competent Agencies

27%$

73%$

$Figure$2.$Do$you$share$your$housing$unit$with$another$family?$

Yes$$

No$

42%$

49%$

9%$

Figure$3.$What$kind$of$housing$do$you$live$in?$$

Apartment$

House$

Homeless/Between$

Homes$



8. Prioritizing specific groups9. Developing specific types of housing

Adjust'Housing'Policies'

Listening Session participants consistently raised concerns about the policies that shut them outof opportunities to attain housing and/or to improve their current housing situation. Manyresidents were frustrated with policies because of current policies that focus on their past livesand make it difficult to build a better future.

There should be more than one city compliance officer to address HUD guidelines;reexamine and remove lottery systems from affordable housing qualifications; the criterianeed to be realistic to be in housing. The requirements are too strict.

Bayview Hunters Point Multipurpose Senior Services Center

There are a lot of people within the community who have a troubled past, which doesnt

allow them to sustain housing such as homeownership.San Francisco Labor Council

There should be more leniency on the housing requirements. Requirements are tootight.

Renaissance Parents for Success

Deal with issues of discrimination in housing like those that have historically existed inSan Francisco.

Providence Foundation

Easier qualifications would be an incentive for teachers to stay in urban schools.

Metro Arts and Technology High-School

More than 40 percent of respondents (44%) were recipients of government housing assistance,including FHA Loan/Federal Lending Program, Section 8, or Public Housing. (See Figure 4)



The large percentage of government housing program recipients suggests that withoutgovernment playing a role in the housing market, a greater number of District 10 residents wouldbe locked out of the housing market. But it also suggests that there is an opportunity forgovernment to review its policies and adapt them so that they enhance recipients ability to useprograms as a spring board to market rate opportunities rather than a life-time reliance ongovernment assistance.

Improve'Infrastructure'and'Quality'of'Living'Conditions'

The insights and opinions of residents and stakeholders for improving housing outcomes

included the beautification and development of the surrounding infrastructure of both market rateand public housing in order to create a healthier, safer, quality of life experience for residents.Some of the insights and opinions shared include the following:

We need the streets improved. Clean up the streets to make sure theyre in goodconditions for the residents, for safety purposes.

We still need to address parking and walkways for residents. Widen the streets for moreaccessibility for residents. Use a 90 degree parking strategy.

Bayview Hunters Point Multipurpose Senior Center

The community itself needs help. The environment where we live needs help.

Clean up the community, it needs to be beautified with green grass.

Make the neighborhood look like a place you want to live and not somewhere you haveto live.


3%$

18%$

23%$

56%$

Figure$4.$$Do$you$parXcipate$in$any$government$(City,$State,$Federal)$housing$programs?$Some$examples$include:$SecXon$8,$Public$Housing,$or$

being$the$recipient$of$an$FHA$loan?$

FHA$Loan/Federal$Lending$Program$

SecXon$8$

Public$Housing$

N/A$



There is not enough maintenance and security in Sunnydale public housingThere islots of garbage. Clean it up!

Samoan Community Development Center

Fix the sewage in Sunnydale Public Housing, it comes up!

Better WIFI connectionsif we have better WIFI connections we are able to get onlineand apply for jobs at home without any problem.

More access to computers that work in more facilities.

TURF Community Improvement Association

Fix the sidewalks.

San Francisco Organizing Project (SFOP)

Housing conditions must be raised in the community.

Fix safety issues in housing like mold, roaches, and lead that are causing healthhazards.

Housing complexes have maintenance people but they are under qualified. They need tobe retrained on how to treat it.

Young Community Developers

Train people to fix their own homes and develop skills applicable in home and outsidethe home.

A. Philip Randolph Institute

The written survey results showed that a large percentage of homeowners (70.9%, or 178 out ofthe 251 that answered the question) couldafford current rehabilitation work needed in theirhomes, such as handling mobility issues, heating/insulation upgrades, or plumbing repairs. Ofthose that needed assistance, plumbing was the highest need, followed by roof repairs andbathroom upgrades. (See Figure 5)



Housing'Education''

Housing education rated high among strategies for improving the housing situation of District 10residents in both the discussion and written survey sections of the Listening Sessions.Participants asked for opportunities to learn about first-time home buyer programs and how torepair their credit. However, they also asked for opportunities to offer financial literacy toteenagers in order to build them up as knowledgeable, qualified housing consumers.

First-time home buyers programs and credit repair assistance.

Calvary Hill Community Church

Need more education for getting into a home, such as qualifying to become a first-timehome buyer.

Share with the community what programs are available.

Credit clean-up for young single mothers.

Family Restoration House

Credit training programs for teens about what it takes to own a home. This will equipthem to make proper decisions while theyre young, e.g., how to build a credit score andestablishing credit.

Tell me what I need to do to get a house. Whats the long-term track we need to be on?

What do I need to do to get ready for this future goal?


The survey results appear to indicate that District 10 residents desire to become better consumersof housing. On the question regarding financial literacy (See Figure 6), a large percentage ofrespondents showed interest in attending financial literacy programs (46.5%), and almost onequarter of them (22.8%) had been to a program before indicating a perceived value in such

29.50%$74$

70.90%$

178$

1$ 2$

Figure$5.$If$you$are$a$homeowner$(not$a$renter),$is$your$home$in$need$of$

rehabilitaXon$work$that$you$cannot'afford'to$complete$on$your$own?$For$

example,$it$may$need$access$for$mobility$issues,$heaXng/insulaXon$

upgrades,$or$plumbing$that$doesn't$leak?$$

Yes$ No$



opportunities. And when asked how they would target limited resources for prospective homebuyers (See Figure 7), respondents chose education (i.e., how to save for a home, credit repairhelp, etc.) as the top strategy for helping homebuyers enter the market. (See Figure 8)

23%$

46%$

31%$

Figure$6.$Have$you$ever$been$to$a$financial$literacy$class?$$

Yes$

No,$But$I$am$interested$No,$Not$interested$

24%$

46%$

30%$

Figure$7.$Have$you$ever$been$to$a$homebuyer$program/class?$

Yes$

No,$But$I$am$interested$

No,$Not$interested$



!Housing!Programs!

When asked to identify the programs that would best improve the housing outcomes for District10 residents, strategies centered on assistance for first-time home buyers, homeowners inforeclosure, and assistance for renters.

Affordable housing means a HOME! Such as down payment assistance, programs thatwill help our children own their own property.

We need more programs that cater to down payment assistance.

San Francisco Labor Council

Give down payment grants.

Residents cant afford home repair. Create a home care group or Habitat of Humanityprogram to assist with the repairs. Local businesses should act as resources.


Create loan loss fund and make it flexible to get loan qualified to meet the needs ofpeople; silent seconds.

Money to stop foreclosuremake banks refinance loans to make rates more affordable.


Develop a community land trust.Bayview Merchants Association

Assistance with security deposit payments; first and last months rent.

62.5%$ 46.4%$ 15%$

217$

161$

52$

EducaXon$(i.e.$how$to$save$for$a$home,$credit$repair$

help,$etc.)$

Down$payment$assistance$ Nothing$

Figure$8.$If$you$had$limited$resources$(meaning$not$much$money)$but$wanted$to$help$people$purchase$a$home,$which$of$the$following$would$you$provide$for$them?$



Need down payment assistance.Renaissance Parents for Success

Along with interest in attending home buyer classes (See Figure 7), respondents also supportedworking with the banks to adjust their policies geared towards helping families in foreclosurestay in their homes. In addition, there were suggestions for banks to develop programs that

would allow for the purchasing of foreclosed homes and the re-sell or rental of them at moreaffordable prices. (See Figure 9)

Lack'of'Affordability'

The lack of affordability was the biggest concern of Listening Session participants. When

discussing affordable housing, participants

consistently asked, affordable to whom?

Across the Listening Sessions, participants

shared how the lack of affordability was

driving out long-standing residents, making

it difficult to improve their current housing

situation and contributing to the shrinking

population of African Americans in the city.Low wage employment and the lack of

employment for many residents of the

district greatly contribute to the difficulty of

affording the high cost of housing. The 2010

44%$

17%$

29%$

10%$

Figure$9.$If$a$new$program$were$to$help$families$in$foreclosure,$which$of$the$following$would$you$most$support?$

Geng$the$bank$to$lower$

mortgage$payments$

Help$families$to$secure$new$

housing$elsewhere$

A$program$to$buy$homes$owned$

by$the$banks$(already$foreclosed)$

and$resell$or$rent$them$at$

affordable$levels$

None$of$the$above$



Census showed that District 10s per capita income is $26,880, which is almost $20,000 less than

the per capita income for San Francisco as a whole ($44,373). The districts poverty rate is also

higher than the city as a whole (District 10 is at 16 percent vs. San Francisco at 11 percent)4.

Owning a home seems to be almost impossible.

The word affordable housing needs to be redefined.


No $1 million condos in the Bayview! No more lofts. More limited equity co-op likethe Northridge development.


You have to be really poor to receive housing. The people in the middle need someassistance also. There should not be a ceiling for those who need help. Middle class needsupport, too.

Metro Arts and Technology High-School

Shipyard needs affordable spaces. They are being removed and new spaces will comewith higher taxes.

Bayview Opera House

We dont make the money here in Bayview to stay in Bayview. They dont look at yourincome but more so the value of the houses. Need to readdress the criteria.


In the written survey, respondents were asked to select all the areas that apply to their greatest

need in order to purchase a home. (See Figure 10) Although all the options were similarlyendorsed, help with a down payment received the most responses.

42010 Census, 2005-2009 American Community Survey



Survey respondents that rent their homes were asked if they were current with their rent. Themajority of renters (75.9% or 170 of 224) answering the question were current with their rent,while 20.5% or 46 respondents were having trouble paying rent, and 12.1% had missed one ormore rent payments in the last 12 months. Respondents were also asked to choose their topstrategy for helping renters. Assisting them with first and last months rent ranked the highest.(See Figure 11)

138$

149$ 150$159$

Employment$ Geng$my$credit$score$up$ Learning$about$the$process$of$buying$a$house$

Help$with$a$down$payment$

Figure$10.$Which$of$the$following$would$you$need$help$with$in$order$to$purchase$a$home?$Select$all$that$apply.$

176$

150$

128$

Assist$them$with$first$and$last$

month's$rent$

Moving$assistance$ Assistance$with$credit$issues$

Figure$11.$If$you$had$limited$resources$(meaning$not$much$money)$but$wanted$to$help$people$rent$an$apartment,$what$would$you$provide$for$them?$$



Preference'for'District'10'Residents'

The displacement of long-time District 10 residents,mostly from the Bayview, has been well documented andsurfaced in our Listening Session discussions. District 10residents and stakeholders spoke of their desire for peoplethat already live in the area to have greater opportunity to

stay there. They spoke of the unique artist communitythat exists in the Bayview, as well as the shrinkingAfrican American community. Participants offeredstrategies to help both these and other groups be able toafford housing in District 10.

Need resources, right here, that allows poor people to rise up; not to create a chic spacefor others outside of D10.

Few artists that use the space in the shipyard are from the city. The lack of affordablespaces in the Bay Area attracts people to the shipyard.

Bayview Opera House

People who do have money shouldnt be able to come in and move D10 residents out;have development in the area without gentrification; retain members of the communityinstead of pushing them away.


Make the housing affordable to people already in the neighborhood. Use a differentformula for setting income levels for Potrero Hill and other surrounding areas.

Help residents not get evicted from current housing.Family Restoration House

We need to keep the residents of Bayview Hunters Point in Bayview Hunters Point. Weneed REAL affordable housing.

San Francisco Labor Council

Culturally'Competent'Agencies'

Although most Community Connect partners appeared to exceed the needs of their clients, they

also lack space and more of the tools to serve the needs of the community at their highest level.For the most part, residents trust and validate the work of the community-based partners. Thiswas evidenced by some suggestions that monetary contributions from the Core CommunityBenefits Agreement be invested in community-based organizations already serving District 10.However, residents also stressed the importance of wanting to be served by people thatunderstand their needs.

Community Based

Support our existing CBOs and strengthen them, expand them for career development.




Training in the community; not having to travel outside of our community to gettraining.


Culturally Competent

Need more bilingual social workers to help address housing needs.

Be more culturally aware and understanding of practices/norms of different populationswithin housing complexes (like Chinese hanging laundry).


Need improvements on cultural competency. False expectations are set and being givento Samoan residents.

Have to have community involvement; having people that know our culture to work

with us and to advise people that are looking out for our best interest is important.Samoan Community Development Center

Prioritize'Specific'Groups'

Specific groups of people were pointed out as needing greater housing assistance. Single motherswere consistently identified as a group with the highest need. The 2009 report, Servicing PublicHousing Residents in SF: Recommendation to support HOPE SF and Beyond

5, showed why itmakes sense for residents of public housing. Of the 9,700 residents of public housing, 72 percentof adults are women, and 80 percent of women are heads of households. The report also showedthat formost residents living in public housing their annual income is $12,000.

Im concerned about single moms being cut out of the new developments because twoincomes are needed to qualify. We need flexibility. Many times women are discriminatedagainst because there is no second income.

True Hope Missionary Baptist Church

New places being built are too expensive and not affordable to single moms.


Funding for teen moms. Have specific programs for them to help move out of low-income areas.


Credit clean-up for young single mothers.Family Restoration House

5Servicing Public Housing Residents in SF: Recommendation to support HOPE SF and Beyond, Publication Date: 2009, 81Pages Author: Emily Gerth, Goldman School of Public Policy Graduate Student



It bears mentioning that women attended the Listening Sessions in greater numbers. The surveyshowed that 63.5 percent of those that completed the survey were female, which might explainthe emphasis placed on discussions of single mothers. Note that respondents were asked tochoose more than one response. (See Figure 12)

Type'of'Housing''

Listening Session participants identified specific types of housing that would increase theirquality of life. Supportive housing was identified as the type needed for many residents ofDistrict 10. Participants acknowledged the need for case managers and services that assist with

237$ 228$

145$135$

121$108$ 105$

93$ 85$72$

Figure$12.$Who$do$you$believe$needs$the$most$help$geng$into$$

affordable$housing?$$



helping District 10 residents live more stable and productive lives, that lift people out ofhomelessness and prevent others from becoming homeless. Live-work artist space was alsoidentified. Participants shared they believe that current affordable rents will be unaffordableonce the shipyard is developed.

Transitional Homes/single family households (two years) with case managers, and othersupport to help get back on your feet.

Need more homeless shelters; someone to prepare breakfast, lunch and dinner.Transitional housing is a MUST.

People in the community [would] rather commit a crime and go to jail than be homelessto keep warm, have two meals. Shelters are too full.


Help is needed for those coming out of domestic violence and other challenging lifesituations.

Need transitional housing not just for single housing, but families and young people.


Make sure the homeless have housing. Fix the houses that are occupied and make surethey are up to code.


Build community centers in the same place as the affordable housing.

More live/work artist space with computer center hub to sell art online, etc.

Rent can be paid for by people that work in the building like a co-opbenefits to thosewithin the place.

Bayview Opera House

Survey responses to specific questions about whether people share their housing unit withanother family (See Figure 13) and how many people currently live in their household (SeeFigure 14) showed that more than one quarter of respondents share their unit with anotherfamily. However, the survey did not dig deeper to find out if this was a strategy to better affordtheir housing (a strategy that many households currently use throughout the US). The surveyalso showed that in most respondent households there is a minimum of three people, with anotable 19 percent responding that there are at least five members living in their household.Respondents also identified that more of them live in two and three bedroom homes than the

other options of studio, one bedroom, and four or more bedrooms. (See Figure 15)



27.00%$

104$

73.00%$

281$

1$ 2$

Figure$13.$Do$you$share$your$housing$unit$with$another$family?$

Yes$ No$

15%$

30%$

36%$

19%$

Figure$14.$How$many$people$currently$live$in$your$household?$

Just$Myself$

12$Other$People$

34$Other$People$

5$or$more$



Housing'Summary'

Respondents shared their passion and love for their District 10 neighborhoods through theirattendance of the Listening Sessions (over 400 residents and stakeholders attended 19 ListeningSessions), and through the impassioned sharing also spoke of their frustration with the lack ofaccountability by their fellow residents, the missed opportunities by private developers to helpbuild a solid District 10 African American working class, and the lack of cultural understandingby government and non-government organizations providing housing and related services.

Listening Session participants also showed their love for their neighborhoods by expressing hopethat current challenges can be addressed through careful attention and implementation of the

strategies they offered. These strategies include adjusting housing policies so that residents canenhance their quality of life, housing education programs that develop first-time home buyersand help residents clean up their credit, implementing policies that prioritize groups with thegreatest housing needs, and developing housing options specific to the needs of current District10 residents.

! !

3.90%$ 14.10%$ 24.70%$ 37.30%$ 20.80%$15$

55$

96$

145$

81$

Studio$ One$Bedroom$ Two$Bedrooms$ Three$Bedrooms$ Four$or$More$

Figure$15.$How$many$bedrooms$are$in$your$home?$



Employment/Workforce0Development'

Introduction'

The Employment/Workforce Development portion of the report will lead with the community

voice and then follow with responses to the written survey in each section, where applicable.Note that there were 15 questions in the employment development portion of the survey andalthough 404 surveys were completed, respondents did notanswer every survey question. This was the case insome instances because the question did not apply,e.g., retired individuals did not answer questionsrelated to satisfaction of employment. In otherinstances, respondents chose not to answercertain questions. Youth responses to thisportion of the survey were more complete thanthose within the housing section, but feedbackfrom youth was similar regarding the surveybeing targeted towards adults and not youngpeople. It is again recommended that readersreview each questions results independently fromothers and not attempt to match the number of surveys(404) with each answer.

Snapshot'of!Survey'Respondents:''Employment/Workforce'Development'

Employmen t Sta tus

Of the 369 respondents, 29.5% or 109 respondents answered the question describing their

employment status as employed and working 1-39 hours per week. The next largest groupsrepresented were those that identified themselves as employed, working 40 or more hours perweek (21.7%) and those not employed but looking for work (21.4%). (See Figure 16)

Employmen t Sat isfac tion

Total numbers were fairly close when comparing those satisfied with their current employmentsituation (38.2 %), whether working or not, those not satisfied because they are unemployed butwish to work (33.2% ), and those not satisfied with their current employment and want a betterjob/better pay (32.4%). Areas of employment interest varied from construction, maintenance andmerchant marine to attorney, engineer, and medical technology without any one particular areadominating the responses. (See Figure 17)

The charts on the following page present this information graphically.



' '

109$

79$ 80$

20$

50$

31$

29.5%$ 21.4%$ 21.7%$ 5.4%$ 13.6%$ 8.4%$

0$

20$

40$

60$

80$

100$

120$

Employed,$

working$139$hr/

wk$

Employed,$

working$40+$hr/

wk$

Not$employed,$

looking$for$work$

Not$employed,$

NOT$looking$for$

work$

ReXred$ Disabled,$not$

able$to$work$

Figure$16.$Which$of$the$following$categories$$

best$describes$your$employment$status?$

130$

37%$

113$

32%$

110$

31%$

Figure$17.$$Which$of$the$following$best$describes$your$level$of$

saXsfacXon$(or$your$family's)$of$your$employment$situaXon?$

SaXsfied$(whether$working$

or$not)$

Not$saXsfied$(unemployed,$

but$wish$to$work)$

Not$saXsfied$(employed,$but$

want$a$beer$job/beer$pay$



Employment/Workforce'Development'Common'Themes'

The issue of employment/workforce development provided for passionate conversationsthroughout the Listening Sessions and resulted in 14 common themes for improving employmentoutcomes for District 10 residents. The themes were:

1. Mental health counseling2. Local jobs for local people3. Employment barriers4. Careers and long-term employment5. Life skills training6. Education7. Training and placement8. Trades and vocational schools9. Employment development opportunity center10.High quality, affordable childcare11.Mentors/advisors12.Prioritizing specific groups13.

Visibility of community based organizations and programs14.Culturally competent organizations

The community voice linked to these themes is presented below, including related surveyinformation where applicable.

Mental'Health'Services'

Listening session participants passionately shared their concern for District 10 residents that arein need of mental health services/counseling, but do not have access. There is a sense thatpeople are suffering from post-traumatic stress disorder (PTSD), yet are expected to live lifenormally. Some of the comments included:

There needs to be training for parents regarding mental health and substance abuseissues. CCSF mental issues class for youth is very needed within our community.


We need more mental health counseling. There is too much PTSD throughout thecommunity, starting with the children all the way until the adults.


Mental health is something that is an issue in our community as well. We need programsfor mental health as well.

San Francisco Labor Council and ACCE

Opportunities should be created to address trauma and mental health issues within thecommunity, because when one hurts we all hurt. Will part of the $36 million addresstrauma issues and mental health in the community?


Crime rate is high. When crime is high in a place where people arent working, theybecome mentally challenged; people become restless.




Local'Jobs'for'Local'People''

People who live in District 10 should have priority for jobs that are available in District 10,particularly construction jobs. Residents stressed that general contractors fail to hire residentsand waste resources that could go back into the community because they pay for lodging and

other expenses for out-of-town employees. They also shared that this practice takes jobs andmoney out of District 10 and hurts local businesses. Participants raised significant concernsabout employers that sign contracts to hire locally adhere to the agreement for a limited amountof time and then revert to hiring outside of the district. Comments included:

They keep saying that jobs are for residents, but they are not! Get a legal mandate forresidents so that they will be available and hired for these jobs.


Why arent local residents working in Hunters Point shipyard (Ranger pipeline)?

A. Philip Randolph Institute, San Francisco

Local businesses have no jobs available for community residents, they bring others fromacross town to work and the young people are afraid to ask for jobs.


Local jobs for local people - hire locals first.

Metro Arts & Technology High School

Set aside funds for grants to hire local D10 artists.

Bayview Opera House

Employment preference for people who live in the district.

The San Francisco Organizing Project (SFOP)

Black men need jobs, but stop holding our past against us (i.e., records). Hirecommunity members of all ages to physically clean EACH & EVERY street in D10.


There are jobs out here but its just who they are hiring. Use the resources that put youthto work. An option could be local entrepreneurs hire youth to develop skills.

Bayview Hunters Point Multipurpose Senior Services, Inc.

Employment'Barriers'Residents and stakeholders identified as significant employment barriers the need for programsthat assist with expunging criminal records, transitioning residents from government assistanceto work, and making union jobs more accessible. A few quotes are presented below.

Jobs are available but some people need barriers removed. They need properidentification cards, or their records expunged.




160$

40%$

149$

37%$

47$12%$

42$

11%$

Figure$18.$$If$you$had$the$opportunity$to$aend$a$job$

training$program$in$the$industry$you$most$want$to$

work$in,$would$you$be$able$to$travel$outside$your$

neighborhood?$

Yes,$I$have$a$car$

Yes,$I$can$take$public$transportaXon$

Yes,$but$

transportaXon$is$a$

challenge$for$me$

No,$Not$at$all$

Financial/transitional support services. Aid to get from government assistance to work(for seniors on fixed income/single parents).

Bayview Opera House

Some people have issues paying the fees to get into the union or even paying to get thetools they need for the union.

Give people the tools as their graduation gift. It helps with their entrance into theprogram. Need help withunion dues which is abarrier as well.

San Francisco Labor

Council and ACCE

Opportunities forcriminals to expunge theirrecords; Clean Slateprogram is far away. Weneed something like thathere in District 10.

Renaissance Parents of

Success

Recognize the turf issues and bring the training to Potrero Hill; youth wont just go toprograms.


There was one question (#30) in the written survey that asked about transportation, a commonbarrier to accessing employment. A combined 77% (309) of the 398 respondents indicated thatthey could definitely travel outside of their neighborhood with their car and via publictransportation. About 12% (47 respondents) noted that they could travel outside of theirneighborhood, but it is a challenge, while 11% (42 respondents) said that they could not traveloutside of their neighborhood at all. (See Figure 18)

Respondents that noted transportation as a challenge were asked to specify why it was achallenge. There were 20 comments included in this section of the survey that presented a sharedfrustration with the lack of reliability in the public transportation system. For instance, onerespondent said, Muni is late or buses are out of order; its off schedule; even when you haveleft "early" you are still late. Additional responses included,

Transit in and out of Bayview sucks I have no car and I stay different places



Buses sometimes run very late Might be too far The T train is slow and undependable My mom won't let me, Im too young Bus fare and travel times sometimes difficult to meet

Careers'and'Long'Term'Employment'Residents insisted that youth and adults must have access to more jobs than just seasonalemployment such as construction and summer jobs. There is a concern that jobs which areaccessible to residents are temporary rather than permanent and do not lead to careers. Directquotes included:

Get programs into schools that teach children to be engineers and scientists.


More training and opportunities within the bio-tech market.

Florence Crittendon Services, Whitney Young Child Development (FACES)More jobs than just construction and beyond physical labor; jobs beyond 3-6 monthjobs; we need access to engineering jobs if these are the jobs of the future.


Too many jobs have been labor related; create jobs and trainings that will help youthdevelop professionally; music producerscreate opportunities where youth can createtheir own jobs and not wait for someone to give them a job.

Bayview Opera House

Jobs with benefits; health care, dental, vision, etc.; job trainings that help you get a job

after the training is finished; paid trainings help you build your resume up.TURF Community Improvement Association

The written survey prefaced questions 32-37 with the following paragraph: Hospitality andhealth care are among the industries expected to experience significant growth in San Francisco.The following questions pertain to your interest in employment and training opportunities within

these industries. Respondents were then asked to share their level of interest for the jobs notedwithin these two industries. The graph below depicts the responses received and indicates thatrespondents were very interested inpatient care and events and conventions as their top choices,while somewhat interested inguest services and laboratory and technology for employment and

training opportunities.

While completing the survey, residents expressedconcern that the options presented were limiting andshould include a broader array of choices within thegrowth industries. They indicated that more professionalcareer choices should be added, such as lawyers,doctors, and engineers. Survey question number 38asked, Are you interested in another industry notidentified? There were 75 responses to this question.



Residents commonly indicated that they would like to work in construction, education, nonprofit,computer technology, and office support positions. The one response that was also commonwas, I will work anywhere that is available. (See Figure 19)

Life'Skills'Training'

Providing soft skills training will aid with breaking the cycle of unemployment. Participantscited the lack of home supervision, the lack of a working adult at home to emulate, and poorhabits as obstacles for youth and young adults to be successful in the workforce. They suggestedthat soft skills training be coupled with job training programs. Participants shared examples ofyoung men and women unable to cope with a demanding boss or unable to pass urine sample

drug tests consistently.

We need case management and life skills to get the job, and follow up support; manykids dont want to work; if we get parents engaged, we can get the kids engaged!


A set aside for life skills training and employment training and job readiness; the workethic does not exist that home buyers had when they bought homes in the 1940seven ifthe education does not exist there must be work ethic. We need life skills training.

Food$&$

Beverage$

FaciliXes$

Maintenance$

Guest$

Services$

Events$&$

ConvenXons$PaXent$Care$ Lab$&$Tech$

Very$Interested$ 127$ 122$ 122$ 154$ 159$ 128$

Somewhat$Interested$ 88$ 83$ 107$ 104$ 80$ 100$

Not$Interested,$but$Will$ 48$ 46$ 42$ 26$ 40$ 32$

Not$Interested$and$Won't$ 56$ 72$ 41$ 40$ 43$ 50$

0$

20$

40$

60$

80$

100$

120$

140$

160$

180$

Figure$19.$$What$is$your$level$of$interest$in$employment$and$training$opportuniXes$within$

these$growth$industries$in$San$Francisco?$




Soft skills are very important, it helps people learn the hard skills in order to remainemployed and stay employed.


Why wait for young people to go to jail and come out to be helped - help those who arenow working and are in school. Create job training and developing good working and lifeskills.


Prior to employment, have training on how to present yourself in the workforce, i.e.,importance of having good work ethics and integrityteach the importance ofprofessional attire and expectations.

Bayview Opera House

Need to learn how to dress, how to fill out an application, and how to handle theinterview process.

True Hope Church of God in Christ

Education'

One of the most commonly heard long-term strategies forincreasing the skill level of District 10 residents was a focus on

education and training, starting with elementary school agechildren. Participants suggested that children should beintroduced to career opportunities and that this practiceshould continue throughout their educational life cycle. Asample of quotes related to education and training are

presented below.

Training for the kids in elementary school, middleschool, and high school, because this community has the

highest population of the lowest test scores within thecommunity; we need to be able to get these kids the

knowledge and the skills to pass these tests that are given, sothey can matriculate successfully through school.

Florence Crittendon Services, Whitney Young Child Development

(FACES)

Develop school hubs that will train young people to think beyond the world they livein.

Bayview Opera House

Employment should start at a young age; create programs where kids get motivated towork at a young ageprograms for teens are good, but there should be programs foradolescent pre-teens.




Recognize the turf issues and bring the training to Potrero Hill; youth wont just go toprograms - a support system is needed with individual counselors to help themmeet/address their needs. Use a one-stop approach, including helping [residents] getaccess to resources.


Question number 27 of the written survey asked participants, What is the highest level ofeducation you have completed? The intent of this question was for respondents to select oneanswer; however several people selected all levels of education they have completed. Hence,there were 424 responses recorded. About 60% of those responding have a high school diplomaor GED and have experienced some college, vocational or trade school training. There weremore respondents with less than a high school diploma (58 or 13.7%) than there were withgraduate degrees, which was the lowest category selected at 36 respondents or 8.5%. There was acombined 76 respondents (about 18%) who indicated that their highest level of education wasattaining an Associates or Bachelors degree. (See Figure 20)

Training'and'Placement''

Listening Session participants stressed that training was a definite priority needed to buildresidents skills. Although there were only occasional mentions of specific areas of training, aframework for helping young adults to stay engaged was offered. They advised that youngadults (1) be incentivized through paid training opportunities, (2) receive job placementassistance, and (3) have access to mentors that can guide them during their training andencourage them for a period of time after they are employed. The resounding message was that ifthese three strategies are in place, young adults will be more likely to access and retainemployment. There was also emphasis on offering training to D10 residents that aligns with

58$

126$ 128$

29$

47$36$

13.7%$ 29.7%$ 30.2%$ 6.8%$ 11.1%$ 8.5%$

Less$than$High$

School$Diploma$

High$School$

Diploman/GED$

Some$College,$

VocaXonal$or$

Trade$School$

Associate's$

Degree$

Bachelor's$Degree$Graduate$Degree$

Figure$20.$$What$is$the$highest$level$of$educaXon$you$have$completed?$



growth sector areas, so that jobs are available after the training is complete. Some of thecomments related to training and placement are noted below.

Need training that is aligned with future sector growth.


Paid Job training/hands on training is needed.

Renaissance Parents of Success

If you have a work training sitewe need places within the community that are actuallyhiring to give us jobs for this training.

Black Coalition on AIDS

Have programs where they learn and work; need job placement/training on Potrero Hill;urban agriculture is an opportunity; our green houses are falling - introduce kids to greenjobs, etc.


Teach kids more about solar energy; homes need to be secure, insulated with solarenergy panels. This is the future and jobs/training needs to be available for thatindustry this is a part of going green.


We need to make sure that job placement is coupled with training.

A. Phillip Randolph Institute, San Francisco

Support with soft skills and job placement assistance is needed for young Samoans tohelp reintegrate them back into society.


Responses to question 28 of the written survey indicated that skills improvement was the mosthelpful avenue toward looking for work or a better job (50.3%). Skills improvement wasfollowed closely by a higher level of education/certification (45.9%). Their close alignmentappeared to show an understanding by respondents of their need to be competitive in the jobmarket. (See Figure 21)

149$

120$ 108$

136$

29.0%$ 23.4%$ 21.1%$ 26.5%$

0$

50$

100$

150$

200$

Skills$Improvement$ Beer$informaXon$

about$jobs$

Beer$informaXon$

about$WHERE$to$get$

specific$training$

Higher$level$of$

educaXon$or$

cerXficaXon$

Figure$21.$$If$you$are$looking$for$work$or$a$beer$job,$which$of$the$

following$would$you$say$would$be$helpful$to$you$personally?$Select$all$

that$apply.$



In addition, responses to question 29 indicated that almost 50 percent (48.6%) or 177 out of 364respondents had attended a job training program outside of high school or college, and of the 75respondents that answered the follow up question regarding job placement, many of them hadbeen placed in a job. More than 30 percent (32.1%) had not attended a job training program, butreported interest in doing so. Only 20.3% of respondents had not attended a program and werenot interested in doing so. (See Figure 22)

Trades'and'Vocational'Schools'

There was resounding support for providing opportunities for youth to develop skills viaprograms that do not require them to attend a four-year college or university. Residentssuggested that there needed to be more opportunities made available for youth to be able todevelop the vocational skills they are passionate about, which lead to a career. District 10residents specifically mentioned John OConnell High School in San Francisco, which offershands-on training courses in architecture, construction, engineering, building trades, andautomotive industries.

Technology programs should be available so that students can learn how to develop newtechnology. Everyone doesnt go to college.


More trades training in all areas.

TURF Community Improvement Association

We need training, i.e., trades and apprenticeship programs. We need programs such asCity Build, because they work! We took trades out of our schools; kids need to learnfrom what they learn in schoolwe need a trade liaison between the trades in ourcommunity per trade.


177$

48%$

117$

32%$

74$

20%$

Figure$22.$$Outside$of$high$school$or$college,$have$you$ever$aended$a$

job$training$program?$

Yes$

No,$but$I$am$interested$

No,$not$interested$



Need to reincorporate the skilled trades/apprenticeship programs to allow youth/youngadults to open the door to industries with good careers.


Looking for careers, not just jobs. Dont forget the trades.

True Hope Church of God in ChristThere are skilled laborers living in our neighborhoods that are not being hired, buthaving to go other places to work. They should be able to work here locally.


Employ

the community voice: district 10 speaks on opportunities in housing and employment

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