the collaborative information workspace nicole c. engard june 29, 2007 user-generated content and...

The Collaborative Information Workspace

Nicole C. EngardJune 29, 2007User-Generated Content and Social Media

It's time to start a new project in your library - what

do you do?

• Set up a meeting with everyone involved?

• Start a list of tasks on your calendar?

• Create a document assigning specific people to tasks?

Nicole C. Engard – NFAIS Meeting – June 29, 2007

How do you go about doing those things?

• Pick up the phone?• Send out an email with your

documents attached?


At Jenkins we’d create a blog


Typical Project Procedures


Communication During a Project


Communication During a Project

And now,everyone knows little bits and pieces and no one knows everything.


How many of you can say that one year down the line you’ll be able to

find that email regarding policy changes?

Then there’s the issue of finding information years

down the road

…


Jenkins’ Solution - Blogs

• Web-based & full-text searchable• Archived & backed up• Visible to all staff – no one is left out• Fewer emails in our inboxes• Conversational (email-like) format• Date and time stamps• Ability to link to relevant pages &

comments


What did the staff think?


The projects section is my favorite part of the intranet. They allow us to blend our ideas and keep an eye on what is going on in our very busy organization. Even when I am not working directly on a project, it allows me to contribute. It creates a library without departmental borders. From a cataloger's perspective, things are classified together neatly and never lost.

- Katrina Piechnik (Head of Technical Services)


Kathy Coon – Deputy Director

• It has cut down on some of the clutter in my inbox. Now that the important facts are on the project pages, I no longer save everything!

• It's great having everything related to a project in one place.

• When I worked on my annual report last year, it helped put the year in perspective.


Project’s Complete:Now What?


Once your project is done, what do you do with all of those

documents you were passing back & forth?

• Store them on a shared drive? • Add links to them to your intranet? • Store them in your email? • Print them out?


At Jenkins we’d use a wiki


Jenkins’ Solution - Wikis

• Web-based & full-text searchable• Archived & backed up• Visible to all staff – no one is left out• History of edits with date and time stamps• Ability to link to relevant pages &

comments

• Sound familiar?


What did our staff think?


It's a darn nuisance, making documentation, but ya gotta or you won't remember what ya did last tuesday. These wiki thangs are better than tha old way.

- Ken Snyder, Network Admin


The Wikis being used for indexing projects make updating much smoother. No more lost files!

-Nancy Garner, Head of Info & Research Services


Let’s See It In Action!


Any Questions??

Contact me:

Nicole C. [email protected] http://web2learning.net

Learn more: http://web2learning.net/learn-more


mailto:[email protected]

http://web2learning.net/

http://web2learning.net/learn-more

the collaborative information workspace nicole c. engard june 29, 2007 user-generated content and...

Documents

engard nfais meeting

project pages

new project

time stampsability

inboxesconversational

jenkins solution blogsweb

jenkins solution wikisweb

relevant pages commentsnicole