the cloud and the channel
TRANSCRIPT
-
8/7/2019 The cloud and the channel
1/46
Clive Longbottom,
Service Director, Quocirca Ltd
The cloud and the channel
Bob Tarzey
Analyst and Director, Quocirca
March 4th, 2011
2011 Quocirca Ltd
-
8/7/2019 The cloud and the channel
2/46
AgendaWhat is the cloud anyway?Why resellers cannot ignore the cloudBuilding a cloud value proposition
-
8/7/2019 The cloud and the channel
3/46
What is thecloud anyway?
-
8/7/2019 The cloud and the channel
4/46
Software as a service/security as a service Operating environment irrelevant
Ready to go security, CRM, ERP, email etc.SaaS
Platform as a service Operating environment included
Applications of choice deployed
PaaS
Infrastructure as a service Virtual server and storage platforms
Op. env. and apps. of choice deployed
IaaS
Three basic types of service
-
8/7/2019 The cloud and the channel
5/46
Courtesy of 2e2
Traditional IT
Storage
Servers
Networking
O/S
Middleware
Virtualization
Data
Applications
Runtime
Youmanage
Platform(as a Service)
Managedbyve
ndor
Youmanage
Storage
Servers
Networking
O/S
Middleware
Virtualization
Applications
Runtime
Data
Software(as a Service)
M
anagedbyvendor
Storage
Servers
Networking
O/S
Middleware
Virtualization
Applications
Runtime
Data
Infrastructure(as a Service)
Storage
Servers
Networking
Middleware
Virtualization
Data
Applications
Runtime
Managedbyvendor
Yo
umanage
O/S
Three basic types of service
-
8/7/2019 The cloud and the channel
6/46
SaaS
PaaS
IaaS
Cloud based services
-
8/7/2019 The cloud and the channel
7/46
Security as a service Management services
Firewalls
End points
Anti-virus
Content security Web
Email
DLP
Data security
Backup
Business continuity
-
8/7/2019 The cloud and the channel
8/46
Other clouds Private clouds
Consumer cloud services(web 2.0)
Future ofG-Cloud?
-
8/7/2019 The cloud and the channel
9/46
Why resellers cannot ignorethe cloud1. The rise of cloud is a one way
street2. It is not an either or
proposition
3. Resellers that ignore it willwither
-
8/7/2019 The cloud and the channel
10/46
Total global IT spending 2011 = $1.5Ttn (Economist)
~4%
~10%
-
8/7/2019 The cloud and the channel
11/46
CIO view of cloud
-
8/7/2019 The cloud and the channel
12/46
ISACA - UK organisations cloud computing plans
(April 2010)
Mission critical ITservices
Only low risk IT
services
No plans for any ITservices
No formalised plans
Not aware of any
plans
-
8/7/2019 The cloud and the channel
13/46
Growth in use of cloud source Nov 2009, GoldmanSachs IT Spending Survey
-
8/7/2019 The cloud and the channel
14/46
Thecommoditycloud
Sell capacity
Buy capacity (save 60%)
-
8/7/2019 The cloud and the channel
15/46
-
8/7/2019 The cloud and the channel
16/46
Why resellers cannot ignorethe cloud1. The rise of cloud is a one way
process2. It is not an either orproposition3. Resellers that ignore it will
wither
-
8/7/2019 The cloud and the channel
17/46
Public clouds, private clouds and hybrid clouds
Corporate
firewall
Server
Server
Server
Server
Server
Server
Server
Private infrastructure Public cloud infrastructure
Cloud
serviceprovider
Server
Server
Server
Server
Server
Server
Private
cloud
Cloud
service
provider
Server
Server
Server
Server
Server
Server
Hybrid
cloud
-
8/7/2019 The cloud and the channel
18/46
Why resellers cannot ignorethe cloud1. The rise of cloud is a one way
process2. It is not an either or
proposition
3. Resellers that ignore it willwither
-
8/7/2019 The cloud and the channel
19/46
A slow but certain death?
-
8/7/2019 The cloud and the channel
20/46
Building a cloud proposition1. When and where cloud
works
2. Addressing risk
3. Defining value
4. Proving cost effectiveness
-
8/7/2019 The cloud and the channel
21/46
Total value proposition
Value
CostRisk
Drive UP
Drive
DOWN
Drive
DOWN
+ environmental
dividend
-
8/7/2019 The cloud and the channel
22/46
Building a cloud proposition1. When and where cloudworks2. Addressing risk
3. Defining value
4. Proving cost effectiveness
-
8/7/2019 The cloud and the channel
23/46
Deconstructing a business
Business Imperative
BusinessProcesses
Tasks
-
8/7/2019 The cloud and the channel
24/46
The business process triangle
RiskValue
-
8/7/2019 The cloud and the channel
25/46
Building a cloud proposition1. When and where cloud
works
2. Addressing risk3. Proving value
4. Proving cost effectiveness
-
8/7/2019 The cloud and the channel
26/46
Percieved risk Security IntegrationRegulatory requirementsData backup/disaster
recovery/business continuityAvailabilityCost PerformanceNo customisableBringing back in houseMoving work loads
Increasing
concern(approx)
-
8/7/2019 The cloud and the channel
27/46
Cloud risk IDC 2008
27
-
8/7/2019 The cloud and the channel
28/46
Savvis 2010 survey
-
8/7/2019 The cloud and the channel
29/46
Risk - 2 years of change a rough guide
-
8/7/2019 The cloud and the channel
30/46
Data security issues Integrity of platform
SaaS Covered by provider for both platform andapplication PaaS provider should keep operating system and otherparts of base platform patched and secure With IaaS, mostly it is down to you
Deprovisioning a cloud service Has the data been deleted Use of encryption
Controlling access SaaS provides access controls and guarantees PaaS/IaaS - you define who has access
Control over privileged access
-
8/7/2019 The cloud and the channel
31/46
Regulatory compliance issues UK DPA keeping data in the EU
Where are failover sites Where are backups kept Local providers easier to deal with than global ones?
Federated reporting The problem of associating a user of a cloud servicewith their internal identity Data reporting providing a complete view of data
regarding a specific issue across on-premise andcloud based data sources SIEM (security information and event management)reporting
-
8/7/2019 The cloud and the channel
32/46
Ultimately the security and complianceissues regarding your organisations data areyour responsibility
Either, it should be clear that a cloud serviceprovider is:1. Providing an SLA that provides adequate cover
2. That the SLA is being adhered to
Or, your organisation must take thenecessary measures itself
Who owns the risk?
-
8/7/2019 The cloud and the channel
33/46
2.5 3 3.5
IT outsourcing
Use of new e-communications tools
Improving external communications
Ensuring regulatory compliance
Use new IT applications
Reducing IT risk
Safe and controlled use of data
Use of cloud computing
Use of virtualisation
How important do you think IT security is inenabling the following?
Scale from 1 =
unimportant to 5 =
very important
Source, Quocirca
You sent WHAT? May 2010
-
8/7/2019 The cloud and the channel
34/46
Dont over look risk reduction
Access to enterprise class datacentres Better business continuity Mundane aspects of IT
outsourced to experienced 3rdparties
-
8/7/2019 The cloud and the channel
35/46
Building a cloud proposition1. When and where cloud
works
2. Addressing risk
3. Proving value4. Proving cost effectiveness
-
8/7/2019 The cloud and the channel
36/46
0% 20% 40% 60% 80%
Finance
Utility
Telecomms and Media
Public SectorRetail
Industrial
Healthcare
Contractors Partners Su liers Customers
Most processes span multipleorganisations
Source, Quocirca, The
Distributed Business
Index, March 2008
Percentage saying external users are providedaccess to internal systems
-
8/7/2019 The cloud and the channel
37/46
Value flexibility, mobility0% 20% 40% 60% 80% 100%
Overall
Utility
Telecomms and Media
Finance
Industrial
Public Sector
Healthcare
Retail
> 75% 51%-75% 25%-50%
-
8/7/2019 The cloud and the channel
38/46
Collaboration
Collaboration
-
8/7/2019 The cloud and the channel
39/46
Web 2.0 -main channelsBlogs and
micro-blogs
Social
networks
Video/photo
Plus..
39
-
8/7/2019 The cloud and the channel
40/46
-
8/7/2019 The cloud and the channel
41/46
Building a cloud proposition1. When and where cloud
works
2. Addressing risk
3. Proving value
4. Proving cost effectiveness
-
8/7/2019 The cloud and the channel
42/46
Software application cost of ownershipCumulative cost of ownership, on-premise software versus on-
demand application. Assumes a two year on-demand subscription
equals the cost of an on-premise licence plus two years maintenance
at 20% per annum.
-
8/7/2019 The cloud and the channel
43/46
Environmentally
friendly?The environmental
dividend
>> CRC
-
8/7/2019 The cloud and the channel
44/46
Federated cloud services Resellers need to select a set of cloud
offerings This requires:
Due diligence of suppliers (SLAs,standards etc.) Appropriate integration betweenservices A way of providing federated billing Portal for provisioning andreporting
-
8/7/2019 The cloud and the channel
45/46
The use of cloud based services is nowwidespread
The tide is flowing in one direction There is growing acceptance of thecloud value proposition The positive and negative aspects of riskneed to be communicated Laggards will lose competitive edge Much aggregation will happen at thechannel level
Conclusion
-
8/7/2019 The cloud and the channel
46/46
Thank youAll Quocirca reports freely available at:http://www.quocirca.com
Bob Tarzey
http://www.quocirca.com/mailto:[email protected]:[email protected]://www.quocirca.com/http://www.quocirca.com/