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TRANSCRIPT
The Chat BotsWay to the client
FinChatBot
Agenda
1. Why Bots2. Insights3. Where to go4. FinChatBot
Introduction
FinChatBot
Who I am
Antoine Paillusseau Passionate Entrepreneur
Co-Founder of
Far Ventures
CEO of
FinChatBotWhy Bots?
1 .1 What is a Chat bot
.2 Where is it available
.3 What about Apps
.4 Why is it trendy
Always available
Better user experience
Low operational costs
A chatbot is an automated conversational agent that customers interact with via a
chat interface
FinChatBot
1.1 What is a Chat Bot
I’m interested in a car insurance!
Ready to go?
Yes, let’s do this!
…I can quote you in less than 10 minutes
FinChatBot
1.2 Where it’s available
Website Messenger Apps WhatsAppWe Chat SMS
FinChatBot
1.3 What about apps
Too many appsData cost too highMarketing effort
2GB Package (ZAR)
100South Africa
170Brazil
54Russia
83India
91China
FinChatBot
1.4 Why it’s trendy
Active users on
messaging Apps
3Billion
Customers are on messaging
apps
FinChatBot
1.4 Why it’s trendy
USEMessaging Apps as the new platformBots as the new apps
Free Facebook on Mondays
WhatsApp Bundles available
FinChatBotInsights
2 .1 Current Picture
.2 Preferences are changing
.3 Breakthrough
Of phone calls get answered
Of texts are read
2.1 Current Picture
20%
99%
FinChatBot
2.2 Preferences are changing
56%would rather message
than call customer service
69%say messaging with
businesses is convenient
Customers prefer to interact via messaging
FinChatBot
2.3 Breakthrough
Bots allow you to access information or perform tasks without loading a
dedicated app
FinChatBotWhere to go?
3 .1 QR Code
.2 Facebook Messenger
.3 Use Cases
.4 Case study
.5 Integration
FinChatBot
Have you heard about this
3.1 QR Code
No native app on both iOS & Android phones
User Experience is a disappointment
3.2 Facebook Messenger
Quotation Process Sales Process
Customer Service Claims
FinChatBot
3.3 Use Cases
40minutes
with
To obtain an accurate car insurance premium
FinChatBot
5minutes
withFinChatBot
3.4 Case Study
FinChatBot
3.5 Recommendation
#1
#2
#3
#4
#5
Lead Generation
Quote
Insure!
Claim
…
FinChatBotFinChatBot
4 .1 What we do
.2 Our Technology
3. Demonstration
4. Team
We help financial service providers to acquire & retain customers thanks to AI-powered
conversations
FinChatBot
FinChatBot
Website Messenger WhatsApp
4.1 What we do
Apps
Machine Learning
FinChatBot
Decision Tree
FinChatBot
Adapts to customer behaviour
4.2 Our Technology
FinChatBot
4.3 Demonstration
www.finchatbot.com/demonstration
Try our demo!
Antoine PaillusseauCo-Founder & CEO
3+ years running a digital agency
5+ years in sales management
Romain DiazCo-Founder & Board Advisor5+ years running multiple start-
ups
Richard MarsdenInvestor & Deal Maker20+ years running insurance
companies and call centers in South Africa & the UK
Rest of Team
A combined 40+ years experience in the online financial industry, software development and start-
up founding
4.4 Team
We are looking for new clients who wish to embrace the future of
retail finance
Cape Town - Johannesburg - Paris