the changing face of classroom tech: what does the data say? a few results from internet2 members...
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The Changing Face of Classroom Tech: What Does the Data Say?
A few results from Internet2 members – and random thoughts from Wainhouse Research
Alan D. GreenbergSenior Analyst & PartnerWainhouse Research
4 October, 2011
Internet2 Fall Meeting
WR Practices
© 2011 Wainhouse Research, Inc. All rights reserved. 2
UCPCollaboration Services
Unified Communications
VCPVideoconferencing
TelepresenceVideo streaming
AV
WCPWeb conferencingAudio conferencing
IM / PresenceTeam Workspaces
E-Learning & Dist. Ed.Learning Management
Lecture CaptureClassroom Tech.
Web conferencing
For Learning
Video
For Learning
Des
ktop
vid
eo
Vid
eoco
nfer
enci
ng
Ser
vice
s
Web C
onferencing
Services
SaaS for Learning
• Consulting Services• Research Subscriptions• Free WR Bulletin• Events
8 Analysts / Consultants Dedicated to UC&C
Andy NilssenSarasota
Alan Greenberg
Austin
Brent KellySalt Lake
City
Andrew DavisBoston Marc Beattie
Boston
Ira WeinsteinFt. Lauderdale
Richard NorrisFrance
Stacy Austin-Li
Wisconsin
3© 2011 Wainhouse Research, LLC All rights reserved.
Agenda
• Distance Ed and e-Learning Tech Survey / Internet2 Survey
• Random WR Thoughts• Academic and Student Drivers• Disruptions and Broad Shifts• The Future
4© 2011 Wainhouse Research, Inc. All rights reserved.
Internet2 Survey
© 2011 Wainhouse Research, Inc. All rights reserved. 5
Internet2 Member Respondents
© 2011 Wainhouse Research, Inc. All rights reserved. 6
Post secondary college or university
73%
Primary / secondary
school 6%
District administration
2%
Service Provider19%
N = 67. 2011 Distance Education and e-Learning Metrics Survey
Internet2 Survey Respondent Functional Areas
© 2011 Wainhouse Research, Inc. All rights reserved. 7
Educator / instructional
designer9%
Administration / management
16%
Distance learning
coordinator12%
Technology coordinator / IT
Manager55%
Other8%
N = 67. 2011 Distance Education and e-Learning Metrics Survey
Length of Internet2 Membership
© 2011 Wainhouse Research, Inc. All rights reserved. 8
1 1 1
5
2
6
0 0
3
0
11
1
0 0
4 4
0
2
4
6
8
10
12
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Average = 8.1 years
N = 41
Relative Importance of Unique Internet2 Offerings
© 2011 Wainhouse Research, Inc. All rights reserved. 9
2.37
2.52
2.59
2.72
2.72
2.78
2.88
2.89
2.90
2.92
2.95
2.97
3.02
1.00 1.50 2.00 2.50 3.00 3.50
Grouper
OS3E/NDDI Software Defined Network (SDN) infrastructure
Campus Architecture and Middleware Planning (CAMP) …
Commons telepresence interoperability services
Network Performance workshops
Internet2/ESCC Joint Techs Workshops
Commons Site Coordinator training
Internet2 IPv6 workshops
InCommon Federation
InCommon Certificate Service
Member Meetings
Shibboleth
Commons vc bridging / streaming / recording svces
WR 2011 Distance Education and e-Learning Metrics Survey
Does Internet2 Bandwidth Enhance Your Collaboration Capabilities?
© 2011 Wainhouse Research, Inc. All rights reserved. 10
Very important / valuable - 4
48%Important / valuable - 3
41%
Neutral - 28%
Not at all important / valuable - 1
3%
Average = 3.3
WR 2011 Distance Education and e-Learning Metrics Survey
Does Internet2 Membership Enhance Your Collaboration Capabilities?
© 2011 Wainhouse Research, Inc. All rights reserved. 11
Very important / valuable - 4
49%Important / valuable - 3
32%
Neutral - 216%
Not at all important / valuable - 1
3%
Average = 3.3
WR 2011 Distance Education and e-Learning Metrics Survey
Internet2 Respondent Tech Deployments
© 2011 Wainhouse Research, Inc. All rights reserved. 12
12%
15%
15%
41%
42%
45%
50%
63%
64%
75%
82%
36%
44%
34%
42%
46%
52%
47%
24%
33%
25%
7%
37%
23%
34%
12%
9%
3%
10%
3%
6%
15%
18%
17%
5%
3%
3%
3%
4%
0% 20% 40% 60% 80% 100%
Unified communications platforms
Virtual worlds
Simulation software/gaming technologies
Interactive whiteboard and student response systems
Educational social networking tools/personal learning communities
Audio teleconferencing
Desktop video conferencing technologies
Lecture capture / recording / archiving / streaming
Web conferencing
Group / classroom videoconferencing/telepresence
Content Management System (CMS) / Learning Management System (LMS)
Mainstream / Some / Do not but may soon / Do not – will not
Which approach to visual tech makes the most sense in terms of your goals?
© 2011 Wainhouse Research, Inc. All rights reserved. 13
2.76
3.00
3.03
3.24
3.58
1.00 1.50 2.00 2.50 3.00 3.50 4.00
Microsoft Lync / IBM Sametime / Cisco Call Manager (unified communications)
Echo360 / Sonic Foundry / Tegrity / TechSmith (lecture capture)
Apple FaceTime / Skype / AOL AIM video (free consumer-grade video)
WebEx / Adobe Connect / Citrix HDFaces (web conferencing)
Polycom / Cisco TANDBERG / LifeSize (group videoconferencing)
WR 2011 Distance Education and e-Learning Metrics Survey
4 Very interested / 3 Interested / 2 Neutral / 1 Not at all interested
Internet2 Member Apps – Group VC
© 2011 Wainhouse Research, Inc. All rights reserved. 14
Response Chart Percentage
Direct instruction of students at remote campus or at home
84%
Instruction of locally-based learners
52%
Student-only collaborative based learning
36%
Professional / staff development and training
85%
Accessing content experts/virtual fieldtrips
66%
Meetings 88%
Collaborative academic research 63%
Total Responses
WR 2011 Distance Education and e-Learning Metrics Survey
Internet2 Member Selection Criteria – Group VC
© 2011 Wainhouse Research, Inc. All rights reserved. 15
Response Chart Percentage
Students like it 39%
Increases use of existing faculty to reach more students
66%
Learners are engaged with remote content / visual learning
46%
Academic collaboration 73%
Administrators and faculty can meet without travel
79%
Delivery of professional development
51%
Ability for students to collaborate with peers anywhere
33%
We can support our local learners with content / experts
46%
Emergency response / inclement weather
15%
Other, please specify: 1%
Total Responses
WR 2011 Distance Education and e-Learning Metrics Survey
Internet2 Member Spending 2012 – Group VC and Enabling Tech
© 2011 Wainhouse Research, Inc. All rights reserved. 16
Response Chart Percentage
More 51%
The same 34%
Less 9%
Don’t know 6%
Total Responses
WR 2011 Distance Education and e-Learning Metrics Survey
Internet 2 Member Benefits – Group VC
© 2011 Wainhouse Research, Inc. All rights reserved. 17
Response Chart Percentage
Students like it 39%
Increases use of existing faculty to reach more students
66%
Learners are engaged with remote content / visual learning
46%
Academic collaboration 73%
Administrators and faculty can meet without travel
79%
Delivery of professional development
51%
Ability for students to collaborate with peers anywhere
33%
We can support our local learners with content / experts
46%
Emergency response / inclement weather
15%
Other, please specify: 1%
Total Responses
WR 2011 Distance Education and e-Learning Metrics Survey
Internet2 Member Benefits – Desktop VC
© 2011 Wainhouse Research, Inc. All rights reserved. 18
Response Chart Percentage
Students like it 30%
Increases use of existing faculty to reach more students
37%
Learners are engaged with remote content / visual learning
32%
Academic collaboration 65%
Administrators and faculty can meet without travel
65%
Delivery of professional development
40%
Ability for students to collaborate with peers anywhere
37%
We can support our local learners with content / experts
29%
Lower cost than group / classroom systems
56%
Enables greater mobility on the part of faculty, administrators, and/or learners
62%
Emergency response / inclement weather
13%
Other, please specify: 2%
Total Responses
WR 2011 Distance Education and e-Learning Metrics Survey
Internet2 Member Benefits – Web Conferencing
© 2011 Wainhouse Research, Inc. All rights reserved. 19
Response Chart Percentage
Students like it 43%
Grades are improving 9%
Learners can review classes on demand to fit schedule / avoid commutes or travel
41%
Learners can review missed classes
45%
Faculty can reuse content 50%
We can reach more remote learners
45%
We can support our local learners 36%
It is making us more competitive as an institution
28%
Student / learner retention 22%
Academic collaboration 69%
Emergency response / inclement weather
16%
Other, please specify: 3%
Total Responses
WR 2011 Distance Education and e-Learning Metrics Survey
Internet2 – Importance of Web Conferencing – LMS Integration
© 2011 Wainhouse Research, Inc. All rights reserved. 20
Response Chart Percentage
Very important / valuable - 5 36%
Important / valuable - 4 44%
Neutral - 3 12%
Somewhat Important / valuable - 2
0%
Not at all important / valuable - 1 8%
Total Responses
WR 2011 Distance Education and e-Learning Metrics Survey
Internet2 – Selection Criteria Lecture Capture / Streaming / Archiving
© 2011 Wainhouse Research, Inc. All rights reserved. 21
Response Chart Percentage
Editing tools 38%
Indexing capabilities 40%
Integration/authentication approaches with / to CMS / LMS platforms
38%
Learner / instructor bookmarks 26%
Search capabilities 34%
Unique review and playback capabilities
32%
Range of 3rd party content included 10%
Scheduling and management capabilities
46%
Learner tools 22%
Particular pricing / licensing models 58%
Particular video / multimedia formats
40%
Enhanced podcasting capability 20%
Other, please specify: 12%
Total Responses
WR 2011 Distance Education and e-Learning Metrics Survey
Internet2 Member Benefits – Lecture Capture, Streaming & Archiving
© 2011 Wainhouse Research, Inc. All rights reserved. 22
Response Chart Percentage
Students like it 67%
Grades are improving 15%
Learners can review classes on demand to fit schedule / avoid commutes or travel
67%
Learners can review missed classes
73%
Faculty can reuse content 73%
We can reach more remote learners
42%
We can support our local learners 48%
It is making us more competitive as an institution
33%
Student / learner retention 29%
Emergency response / inclement weather
15%
Other, please specify: 4%
Total Responses
WR 2011 Distance Education and e-Learning Metrics Survey
Internet2 – Challenges in Deploying Virtual Worlds / Environments
© 2011 Wainhouse Research, Inc. All rights reserved. 23
Response Chart Percentage
Steep learning curve 62%
Lack of standards 53%
Interoperability 47%
Mobility 6%
Lack of faculty interest 74%
Faculty resistance 26%
Cost for scaling up 44%
Reliability 38%
Other, provide example: 9%
WR 2011 Distance Education and e-Learning Metrics Survey
Internet2 Members – Future Funding Mechanisms
© 2011 Wainhouse Research, Inc. All rights reserved. 24
Response Chart Percentage
Student fees 48%
Grant funds 44%
Designated capital expenditure general funds
55%
Departmental funds 61%
Other, please specify: 9%
Total Responses
WR 2011 Distance Education and e-Learning Metrics Survey
Internet2 – How do you rate your mix of tech overall?
© 2011 Wainhouse Research, Inc. All rights reserved. 25
Response Chart Percentage
Cutting edge, the very best 14%
Current, deployed within the past two years and doing just fine
36%
Adequate but some genuine gaps 47%
Seriously flawed, we’re missing a lot
3%
Totally messed up, we need a complete overhaul
0%
Total Responses
WR 2011 Distance Education and e-Learning Metrics Survey
Random WR Thoughts
© 2011 Wainhouse Research, Inc. All rights reserved. 26
27
Infrastructure ServicesMedia Servers, Rights Management, Directories, Presence, Telephony
Bandwidth
Recording /archiving / streaming
Collab portals, wikis,
text, audio threads / eRooms
Educational / e-Learning Users
Syllabi / LMS / CMS / VLEs
Unified Collaboration Environment
IM / Web conferencing /
interactivewriting tools
AsynchronousSynchronous
Video / audio /
immersive worlds
Devices
LEARNERS
Complex Ecosystem
The Evolution of Distance Education: What’s so important about this topic?
Distance Education Momentum
Distance Education Momentum
WR: Critical Success Factors for Deploying Distance Education Technologies, 2009 28© 2010 Wainhouse Research, Inc. All rights reserved.
I take it back. It’s not just about distance any longer.
Distance Education Momentum
Distance Education Momentum
WR: Critical Success Factors for Deploying Distance Education Technologies, 2009 29© 2010 Wainhouse Research, Inc. All rights reserved.
Blended Learning – A Variety of Meanings
– To some: Mixing real-time, synchronous and on demand, asynchronous education
– To others: Mixing face-to-face and online education
– Some think of online learning as self-paced work only, others as blending real-time and on demand.
© 2011 Wainhouse Research, Inc. All rights reserved. 30
Blended learning is learning that is facilitated by the effective combination of different modes of delivery, models of teaching and styles of learning, and is based on transparent communication amongst all parties involved with a course.
-Heinze/Procter
© 2011 Wainhouse Research, Inc. All rights reserved. 31
Affective Domain Cognitive Domain
Student interacts with Multimodal Content (Video)
EngagementOccurs
Retention and
Knowledge Transfer
The Multimedia Learning Continuum
Higher Education Faces Critical Issues
• Proving value as tuitions rise• Improving retention / graduation rates • Addressing global competition• Handling economic disruption• Understanding “program integrity” regulations
issued by USDOE October 2010
© 2011 Wainhouse Research, Inc. All rights reserved. 32
The Perfect Storm
© 2011 Wainhouse Research, Inc. All rights reserved. 33
Technology Digital Natives
The Numbers
Student Drivers
Ready or not, students at the wheel
© 2011 Wainhouse Research, Inc. All rights reserved. 35
Brave New World on Campus
© 2011 Wainhouse Research, Inc. All rights reserved. 36CDW–G 2009 21st Century Campus Report
10 Reasons Students Say Prefer Learning Online*
10. I can easily communicate w/ classmates when need to
5. I don’t have to compete to share thoughts & ideas
9. I can easily communicate w/ teacher when need to
4. I can move at my own pace
8. I can learn despite health issues that might interfere w/ traditional setting
3. I can focus on my work without distractions from classmates
7. I can learn with a schedule that meets my needs
2. I can pursue my passions
6. I can take more interesting classes.
1. I can sleep in!
© 2011 Wainhouse Research, Inc. All rights reserved. 37*Tech & Learning, January 3, 2011
Did lecture capture make your study somewhat or more effective than normal?
Tegrity Fall 2010 Student Survey, n = 9000
Did lecture capture improve your grade in the course?
Tegrity Fall 2010 Student Survey, n = 9000
Academic Drivers
© 2011 Wainhouse Research, Inc. All rights reserved. 40
It’s Here, It’s Now
• 200 locations• 438,100 enrollments as of
12/2010• Avg class: 8 on campus / 13
online• Year-round schedule
© 2011 Wainhouse Research, Inc. All rights reserved. 41*E-Learners.com
Higher Ed Online Enrollments**
• Over 5.6 million (of ~18M total) HE students took at least one online course fall 2009
• 21% growth rate online vs. 2% overall higher ed population
• ¾ of institutions report economic downturn has increased demand for online courses and programs
© 2011 Wainhouse Research, Inc. All rights reserved. 42**Sloan Consortium
Getting Mainstreamed
© 2011 Wainhouse Research, Inc. All rights reserved. 43*Wainhouse Research Distance Education and e-Learning Metrics Survey 2010
Virtual worlds
Lecture capture / recording / archiving / streaming
Interactive whiteboard and student response systems
Group / classroom videoconferencing
Web conferencing
Educational social media
CMS / LMS
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
53%
71%
74%
82%
85%
85%
96%
Mainstream or some Do not use
Disruptions and Broad Shifts
From 10 years ago to now
What we had Still to come
Landlines, stereos, CDs Smart phones, iPods, MP3’s, tablets
Low gas economy standards Hybrids / electric / SMART cars, Segways
Dial-up or ISDN High speed Internet
Snail mail / email Facebook, Twitter, YouTube
World Trade Center 2 wars, Great Recession, ARRA
Paper or plastic? Reusable totes / green
World Wide Web There’s an App for That
© 2011 Wainhouse Research, Inc. All rights reserved. 45
Money and Change
• 2010 U.S. spending on education $1.05 T*– $650 Billion Primary/Secondary– $294 Billion Higher Education– $103 Billion Other
• Harvard’s Clayton Christensen: 5% spent on technology 2009 50% by 2019**
• WR: What we cover $5B now, $12B by 2019
© 2011 Wainhouse Research, Inc. All rights reserved. 46*usgovernmentspending.com
**Disrupting Class
Disruption Toward Student-Centric Learning
• 75% teens have digital cameras***• >89% 4-year college learners carry laptops*• User-generated content• Personal learning communities**• Educator role: create tools to help different
types of learners / enable the learner
© 2011 Wainhouse Research, Inc. All rights reserved.
*Student Monitor, 2011
**Rebooting Education, WR white paper, 2010
***Pew Internet Trust, 2010
Student-Centric Behaviors
• More self directed and less dependent on top-down instructions*
• More attuned to group outreach and group knowledge* (think mobs)
• Collaboration the new norm**• Greater ability to customize and address
multiple learning styles**• Greater context-sensitivity**
© 2011 Wainhouse Research, Inc. All rights reserved.*Lee Rainie, Director, Pew Internet Project, 2009
Wainhouse Research, 2009-2011
What do these (and other colleges / universities) have in common?
© 2011 Wainhouse Research, Inc. All rights reserved. 49
Bookmarking
© 2011 Wainhouse Research, Inc. All rights reserved. *Tegrity
00:06:45 Unclear
00:12:32 Important!
00:21:05 Unclear
00:43:27 Why dividing by 2?
Bookmarks
?!?T
TAdd
In the classroom: Reviewing after class:
Students place bookmarks during/after class Using an iPhone (& iPod) App
Using web enabled cell phones
In a browser
Instructors can set bookmarks for students
Bookmarks can be private or public
Bookmarks can be “checked off”
The Future
Future Challenges
• Content / asset management
• Rights management
• Avoiding the snaking population effect
© 2011 Wainhouse Research, Inc. All rights reserved. 52
© 2011 Wainhouse Research, Inc. All rights reserved. 53
Two-way Real-time
Video Instruction Today
One-way Real-time
On-demand
On-demand
One-way Real-time
Video Instruction Tomorrow
Two-way Real-time
Countervailing Winds: Open Source and the Cloud
Open Source Pros The Cloud Pros
“Free” General data redundancy
Community Load managing / fail safe
Back end code Fewer management headaches
“Less dependence on vendors” Greater, faster scalability
Easier to customize Easier to update
© 2011 Wainhouse Research, Inc. All rights reserved.
Open Source Cons The Cloud Cons
“Nothing is free” Must trust external provider
Community possible anywhere Possible network hiccups
Front end missing HF testing Jobs outsourcing
Scalability missing Cost savings may or may not appear
Services / Support missing You don’t own the results