the care of diabetes

2
PREFACE The Care of Diabetes Diabetes care has changed dramatically over the past two decades. There have been several major developments, in particular the understanding that the patient must have prime responsibility for the disease and that the role of the health professionals is to support and educate the patient. Secondly, new forms of treatment, both insulin and oral, have become available; and thirdly the introduction of new ways of monitoring control, parti- cularly the use of HbA 1C , has greatly improved modern care. The introduction of blood glucose self-monitoring, together with diabetes nurse education, led the revolution. From a doctor-dominated situation, we moved to the patient as the focal point of care. The concept of diabetes teams evolved, with the patient and their family an integral part of the team. Initially, by far the majority of formal diabetes care took place in hospitals, but it was evident that there were too many patients for hospital- based care to be the sole provider. The first reports of a policy of discharging patients with diabetes from hospital but without providing any educational support and without involving general prac- titioner educationalists were unfortunate. Hayes and Harries showed that patients suffered appreciably poorer care in general practice and indeed showed higher mortality. 1 This unacceptable finding stimulated a vigor- ous response in primary care and Singh et al. showed that high quality care was perfectly possible in general practice. 2 A number of primary care enthusiasts, parti- cularly in the various primary care groups, have continued to refine the potential in primary care. In most cases the care of Type 2 diabetes has been concentrated in primary care, with insulin-treated patients tending still to attend the hospital clinics. Type 2 diabetic patients often have co-existing pathology on diagnosis and will unfortunately usually develop it over time. The need for systematic clinical vigilance is therefore essential. Specialist and Generalist Contributions The contribution of specialists in general, and in diabetes in particular, is the concentration of experience and the opportunity to study in depth large numbers of patients who have a single condition or disease. Most research on diabetes has been done by specialists. Specialist medicine has been responsible for most of the advances in diabetic care in this century. The advantages of generalist care are essentially the person-to-person relationship which exists and the fact that all chronic diseases and especially diabetes have important implications for the way patients live: at home, in their work and in their families. The family physician is the best placed of all the health professionals to know S3 CCC 0742–3071/98/S300S3–02$17.50 1998 John Wiley & Sons, Ltd. DIABETIC MEDICINE, 15 (suppl. 3): S3–S4 (1998) and understand the patient as a whole person and to assist in their physical, psychological and social support. Most families register with family physicians and the average duration of care is 12 years, with an average contact rate between patients and general practitioners of 5 episodes per year, 3 so continuity of care is still a reality. Primary care teams are therefore well placed to encourage patients to develop a long-term plan for the management of their own disease. Studies in the USA show that involvement by patients improves outcome. 4 The Measurement of Quality The latest research 5,6 shows that, in Type 1 diabetes, complication rates rise sharply once the average level of HbA 1C rises above 7.5 %. This figure is emerging as one of a small number of markers of quality control. It is assumed but not proven that similar levels will apply in Type 2 diabetes. This is a tough test. Home 7 has helpfully reported the figures from the Newcastle specialist diabetic service which are: Non-insulin-dependent diabetic patients HbA 1C under 7.5 % 65 % Insulin-dependent diabetic patients HbA 1C under 7.5 % 39 % The central single failure in primary care in the manage- ment of chronic diseases in the past has been lack of system and follow-up. Now that these can be put right with computerized diagnostic registers and computerized appointment follow-ups, it is perfectly possible for high quality care to be provided. Mean glycosylated haemoglobin levels are still unsatisfactorily high in general practice with a mean of 10.5 % 8 but some practices are now reporting that even with about 150 patients in a single practice the mean glycosylated HbA 1C can be maintained below 7.5 % (Evans PH et al., 1998, personal communication). Since Type 2 diabetes is the commonest form of diabetes, the majority of diabetic patients are now getting most of their care in the primary sector. The sharp increase in prevalence (as high as 3.5 % of whole registered populations in some general practices) means that inevitably the main site will now be in primary care rather than in hospital. This calls for a major new partnership between primary and secondary care, with the development and implementation of educational initiatives and the systematic monitoring of the best quality markers that exist for all patients with all forms of diabetes. The enormous progress made in recent years in the development of primary-care-based diabetes services is thus to be welcomed. However, there are still many caveats. Effective training and support for primary and secondary care teams is essential. Currently only a small

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PREFACE

The Care of Diabetes

Diabetes care has changed dramatically over the past twodecades. There have been several major developments, inparticular the understanding that the patient must haveprime responsibility for the disease and that the role ofthe health professionals is to support and educate thepatient. Secondly, new forms of treatment, both insulinand oral, have become available; and thirdly theintroduction of new ways of monitoring control, parti-cularly the use of HbA1C, has greatly improved moderncare.

The introduction of blood glucose self-monitoring,together with diabetes nurse education, led the revolution.From a doctor-dominated situation, we moved to thepatient as the focal point of care. The concept of diabetesteams evolved, with the patient and their family anintegral part of the team. Initially, by far the majority offormal diabetes care took place in hospitals, but it wasevident that there were too many patients for hospital-based care to be the sole provider.

The first reports of a policy of discharging patientswith diabetes from hospital but without providing anyeducational support and without involving general prac-titioner educationalists were unfortunate. Hayes andHarries showed that patients suffered appreciably poorercare in general practice and indeed showed highermortality.1 This unacceptable finding stimulated a vigor-ous response in primary care and Singh et al. showedthat high quality care was perfectly possible in generalpractice.2 A number of primary care enthusiasts, parti-cularly in the various primary care groups, have continuedto refine the potential in primary care.

In most cases the care of Type 2 diabetes has beenconcentrated in primary care, with insulin-treated patientstending still to attend the hospital clinics. Type 2 diabeticpatients often have co-existing pathology on diagnosisand will unfortunately usually develop it over time. Theneed for systematic clinical vigilance is therefore essential.

Specialist and Generalist Contributions

The contribution of specialists in general, and in diabetesin particular, is the concentration of experience and theopportunity to study in depth large numbers of patientswho have a single condition or disease. Most researchon diabetes has been done by specialists. Specialistmedicine has been responsible for most of the advancesin diabetic care in this century.

The advantages of generalist care are essentially theperson-to-person relationship which exists and the factthat all chronic diseases and especially diabetes haveimportant implications for the way patients live: at home,in their work and in their families. The family physicianis the best placed of all the health professionals to know

S3CCC 0742–3071/98/S300S3–02$17.50 1998 John Wiley & Sons, Ltd. DIABETIC MEDICINE, 15 (suppl. 3): S3–S4 (1998)

and understand the patient as a whole person and toassist in their physical, psychological and social support.

Most families register with family physicians and theaverage duration of care is 12 years, with an averagecontact rate between patients and general practitionersof 5 episodes per year,3 so continuity of care is still areality. Primary care teams are therefore well placed toencourage patients to develop a long-term plan for themanagement of their own disease. Studies in the USAshow that involvement by patients improves outcome.4

The Measurement of Quality

The latest research5,6 shows that, in Type 1 diabetes,complication rates rise sharply once the average levelof HbA1C rises above 7.5 %. This figure is emerging asone of a small number of markers of quality control. Itis assumed but not proven that similar levels will applyin Type 2 diabetes.

This is a tough test. Home7 has helpfully reported thefigures from the Newcastle specialist diabetic servicewhich are:

Non-insulin-dependent diabetic patients HbA1C under 7.5 % 65 %

Insulin-dependent diabetic patients HbA1C under 7.5 % 39 %

The central single failure in primary care in the manage-ment of chronic diseases in the past has been lack ofsystem and follow-up. Now that these can be put rightwith computerized diagnostic registers and computerizedappointment follow-ups, it is perfectly possible forhigh quality care to be provided. Mean glycosylatedhaemoglobin levels are still unsatisfactorily high ingeneral practice with a mean of 10.5 %8 but somepractices are now reporting that even with about 150patients in a single practice the mean glycosylated HbA1C

can be maintained below 7.5 % (Evans PH et al., 1998,personal communication).

Since Type 2 diabetes is the commonest form ofdiabetes, the majority of diabetic patients are now gettingmost of their care in the primary sector. The sharpincrease in prevalence (as high as 3.5 % of wholeregistered populations in some general practices) meansthat inevitably the main site will now be in primary carerather than in hospital. This calls for a major newpartnership between primary and secondary care, withthe development and implementation of educationalinitiatives and the systematic monitoring of the bestquality markers that exist for all patients with all formsof diabetes.

The enormous progress made in recent years in thedevelopment of primary-care-based diabetes services isthus to be welcomed. However, there are still manycaveats. Effective training and support for primary andsecondary care teams is essential. Currently only a small

PREFACEminority of GPs and practices show enthusiasm forproviding comprehensive diabetes care for all theirpatients. The ‘leading edge’ practices are an example tous all, but there is wide variation in the level ofcommitment and in the standards achieved. A jointinitiative between RCGP, RCP, BDA and RCN to considera system for accreditation of diabetes services is beingstarted. Above all, excellent communication between allthose involved in diabetes care is essential, as is strongpatient involvement. Management needs to be remindedthat good care of diabetes by primary care teamscomplements rather than replaces the specialist servicesof secondary care and that an improvement in overallstandards will require additional funding. In the mean-time, it is up to all of us in both primary and secondarycare to help raise standards of care for our patients andput pressure on the government to increase availableresources.

KGMM Alberti, PRCPPresident, Royal College of Physicians of London

D. Pereira Gray, OBE PRCGPPresident, Royal College of General Practitioners

S4 PREFACE

1998 John Wiley & Sons, Ltd. Diabet. Med. 15 (suppl. 3): S3–S4 (1998)

References

1. Hayes TM, Harris J. Randomised controlled trial of routinehospital clinical care routine general practice care for typeII diabetes. BMJ 1984; 289: 728.

2. Singh BM, Holland MR, Thorn PA. Metabolic control ofdiabetes in general practice clinics: comparison with ahospital clinic. BMJ 1984; 289: 726–728.

3. Office of Population Censuses and Surveys. GeneralHousehold Survey 1989. London: HMSO, 1991.

4. Greenfield S, Kaplan SH, Ware JE. Expanding patientsinvolvement in care: effects on patient outcomes. Ann ofIntern Med 1985; 102: 520–528.

5. Diabetes Control and Complications Research Group. Theeffect of intensive treatment of diabetes on long-termcomplications in insulin dependent diabetes mellitus. NEngl J Med 1993; 329: 977–986.

6. Reichard P, Nilsson B-Y, Rosenqvist U. The effect of long-term insulin treatment on the development of microvascularcomplications of diabetes mellitus. N Engl J Med 1993;329: 304–309.

7. Home PD. Targets for glycated haemoglobin. BMJ 1995;311, 189.

8. Butler C, Peters J, Stott N. Glycated haemoglobin andmetabolic control of diabetes mellitus: external versuslocally established clinical targets for primary care. BMJ1995; 310 784–788.