the business of digital: chapter 2 - the age of content - the media landscape is shifting

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WEB PRESENCE ANALYTICS FOR AGENCIES & BRANDS The Business of Digital “The Media Landscape is Shifting” Krista LaRiviere Cofounder & CEO, gShift Director, SEMPO.org

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Page 1: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

WEB PRESENCE ANALYTICS FOR AGENCIES & BRANDS

The Business of Digital

“The Media Landscape is Shifting”

Krista LaRiviere Cofounder & CEO, gShift Director, SEMPO.org

Page 2: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

1.  Trends 2.  The Collision, The Content, The Client 3.  Discoverability, Data 4.  Distribution 5.  Amplification 6.  Measurement

Let’s Talk About…

Page 3: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 4: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

gShift helps marketers create smarter content. We enhance content marketing discoverability in search and social. We have proprietary engagement & performance metrics to prove it.

gShift’s Software

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 5: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

gShi%  lives  at  the  data  intersec1on  of    Content  Marke1ng,  Influencer  Marke1ng  &  SEO.    

Social  Influencers  are  now  the  distribu>on  channels  of  brand  content.  

Content Marketing

Social Media

Brands  are  demanding  measured  results  of  their  investments  into  content  crea>on.  

Unique  content-­‐level  data  across  an  en>re  web  presence  including  influencer  analy>cs  for  decision  making  and  repor>ng.  

Search  engine  op>miza>on  is  about  brand  discovery  by  keyword  &  content.  

SEO   Influencer  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 6: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

kontextURLs – The World’s Smartest URL

Track engagement of off-site and offline content by channel and influencer. Vanity short URL. Conversion pathways. Deep content engagement analytics from social combined with all your SEO data to prove content marketing investment.

Page 7: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

SaaS platform collects and stores billions of content-level data points from search and social. We do this for 10,000+ brands and 6,000+ users in 22 countries. We transform big data into insights with intelligence for decision making. Analytics informs the content marketing workflow process helping content marketers create smarter content and prove engagement & performance of that content investment.

gShift’s Software

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 8: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

#6:  Discovered  

#5:  Dominate  

#4:  Difference  

#3:  Delivered  

#2:  Decisions  

#1:  Data  

The Six D’s To Digital Discoverability

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 9: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Digital Marketers Grapple with ROI

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 10: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Behaviour  &  Technology      “Where  should  I  place  my  ad?”      

to      “How  do  I  deliver  extraordinary  branded  moments?”    

The Media Landscape is Shifting

Page 11: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 12: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 13: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 14: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

     

Page 15: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 16: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 17: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 18: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Not  CRM.  Now  it’s  CMT    

Page 19: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Not  CRM.  Now  it’s  CMT    

Page 20: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 21: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Mobile Has Gone Mainstream

GSM  Associa>on,  Oct  7,  2014  

7.2  billion  people  and  devices  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 22: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 23: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 24: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 25: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 26: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 27: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 28: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 29: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

What is this all about, really?

“It’s  about  the  long-­‐term  process  of  enhancing  both  the  brand's  web  presence  asset  and  the  opportunity  for  discoverability  in  search  and  social,  throughout  the  prospect's  buying  cycle  and  across  any  device.”    

                           -­‐  Krista    

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 30: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

-  Complete digital chaos -  Media landscape shifting -  Digital landscape shifting -  Customer in control -  Massive responsibility What do you do? What do you focus on? 1.  Content 2.  Distribution 3.  Measurement 4.  Collaborate      

The  Perfect  Storm  

Page 31: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

CONTENT IS THE

KINGPIN “The most important opportunity is content as this pervades all the digital media that we are using to reach our audiences.”

Adobe/EConsultancy

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 32: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

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33

Brands are experiencing disruptive change with 67% of a customer’s digital interaction with brand content is off-site.

Page 34: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

aware  

eval  

buy  

aware  

buy  

buy  

discover  

advocate  

discover  

aware  

eval  

discover  

inform  

inform  

inform  

eval  

eval  

eval  

aware   inform  

advocate  

aware  

eval  

discover  

eval  

eval  

advocate  

advocate  

eval  

buy  

advocate  

discover  

34

reality Buyers control their own journey 67% of the journey is off-site

Page 35: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

,  Paid  Media  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Influencers,    

Page 36: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

36

With  gShi0…  Content  

Search   Social  •  Content  Performance  Cloud  captures  -­‐  Content  consumed  -­‐  Context  -­‐  compe>>ve  insight  -­‐  Engagement  journey  

•  Informing  Paid  Ads  

Email  Off-­‐Line  

Content  Performance  Cloud  Compe11ve    |  Content  |  Context  |  Engagement  

Informed  Paid  Adver1sing  (what  works)  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 37: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 38: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

SEO & INFLUENCER MARKETING

 -­‐  Using  keywords  to  find  influencers  -­‐  Understand  audience  profiles  by  

demographics.  -­‐  Local  influencer  marke>ng  -­‐  Who’s  talking  about  “smart  water”  

and  related  topics.  -­‐  Lesser  known  influencers  who  can  

aggregately  expand  your  poten>al  audience  reach.    

-­‐  Managing  and  paying  influencers.  -­‐  Tracking  their  impact  through  the  

funnel.  -­‐  Final  repor>ng.  

   

Page 39: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

SEO & INFLUENCER MARKETING

Page 40: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

SEO & INFLUENCER MARKETING

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Data:  Tomoson    

Page 41: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Page 42: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Influencer  Analy1cs  

Page 43: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Influencer  Analy1cs  

Page 44: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Influencer  Analy1cs  

Page 45: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

45

Unified Reporting & Analytics Dashboard

Page 46: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

SEO   Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Native Advertising is the natural bridge between Owned, Earned and Paid Content. Amplify through paid or kick start a campaign.

Page 47: The Business of Digital: Chapter 2 - The Age of Content - The Media Landscape is Shifting

Content Marketing

Social Media

Influencer  Amplifica1on  

@KristaLaRiviere    @gShi0Labs    #WhatTheShi0  

Focus on: 1.  Content 2.  Distribution 3.  Measurement 4.  Collaborate      

The  Perfect  Opportunity