the best linkedin guide i've read in this time - "istruzioni per l'uso"

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LinkedIn for Sales & Acquisition LinkedIn Accounts

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David Malone spiega perfettamente come configurare, scrivere, leggere, interagire con il vostro profilo Linkedin - ritengo sia una guida di facilissima comprensione e soprattutto di notevole integrità di informazioni. Linkedin spesso non è conosciuto in profondità e viene catalogato come l'ennesimo mezzo Social in cui essere presenti. La percentuale di accessi e di tempo speso rispetto al più ludico Facebook, ad esempio, la dice lunga su come questo importantissimo mezzo di comunicazione per professionisti sia sottovalutato se non sconosciuto. Qui trovate il "perchè" ed il "come" utilizzare Linkedin in modo completo e strategicamente valido. Nel vostro percorso di webmarketing non fatevi mancare queste slide su Linkedin per ottimizzare la vostra strategia. Grazie a David Malone per questo ottimo documento.

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Page 1: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

LinkedIn for Sales & Acquisition

LinkedIn Accounts

Page 2: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Be Aware! – Selling is moving in a new direction

Page 3: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

2013 LinkedIn Numbers

• Daily interactions - 15,000,000,000

• Searches - 5,000,000,000

• 200,000,000 users world wide

• 182,000 new members on a daily basis• 182,000 new members on a daily basis

• In Ireland – 680,000 registered users approx

Source factbrowser.com – as at 9/5/2013

Page 4: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

More magic numbers

• 90% use the free account version

• 40% - Manager plus

• 79% of users are 35 years of age or older

• 44.2 years is average age of LinkedIn user• 44.2 years is average age of LinkedIn user

• 83% of B2B users use LinkedIn as primary business networking site

• 35% access LinkedIn daily

Source factbrowser.com – as at 9/5/2013

Page 5: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Where is your sales world at?

What do you want to do

on LinkedIn?

Page 6: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Be StrategicStrategic

Page 7: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

What is your business objective for using LinkedIn?

Remote customers?Visibility?Visibility?

Research?

Thought Leadership?

Inside Sales Process?

Page 8: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Must Understand where your offering best fits

Rifle

notnot

Machine Gun

Page 9: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

You can’t be all things to all people!

• Clearly define target market

– 1. Vertical

– 2. Organisation type

– 3. Size – 3. Size

– 4.Function

– 5. Buyer type

• Understanding your stakeholders– 1. Companies 2. Buyers - Executive / Technical / User

Page 10: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

What is your value proposition?

Be Clear - if you don’t know why

people buy from you – how can

you position yourself on LinkedIn!

Page 11: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Be Informed

Page 12: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

1st Tier connections

• Can see full profile

• Can email

• Can recommend

• Can send messages (up to 50)• Can send messages (up to 50)

• Can tag

• Can search their 1st degree connections

• Make notes on their profile (in my account)

Page 13: The best Linkedin guide I've read in this time - "istruzioni per l'uso"
Page 14: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

2nd Tier connections

Example: Key word search to target someone

• Can see headline summary within profile

• Can’t see personal contact details

• Can send invite to connect – can’t sent a • Can send invite to connect – can’t sent a

message

• Can’t see their connections

• Can see summary of experience / company

website etc

Page 15: The best Linkedin guide I've read in this time - "istruzioni per l'uso"
Page 16: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

3rd Tier connections

Example: Key word search to target someone

• Can’t see full name

• Can see headline & high level summary

• Can’t send invite to connect• Can’t send invite to connect

• Can’t see connections

• Can’t see full profile (even background)*** Fellow group members have same level of visibility as Tier 3

Page 17: The best Linkedin guide I've read in this time - "istruzioni per l'uso"
Page 18: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Your Profile

Be Noticed

Page 19: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

STOP!!

• Think ..... Who are you writing the profile for?

Page 20: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Profile: Most common mistakes

• Blank profile

• No photo

• CV type summary

• List of job responsibilities .. • List of job responsibilities .. “I was sales team leader

for EMEA sales office managing 30 people with turnover of

600 million annually”

• Being overly self indulgent

• Sweet heart recommendations!

Page 21: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

1) Professional

Headshot photo:

business clothing

3) The Summary:

• Restate the benefit of working with you

• Expand on what they get (Results / value)

2) Headline: Type of people you work with and

how they benefit / can benefit from your input

• Expand on what they get (Results / value)

• Testimonial / case study

• Evidence: Explain what / makes you different

• WIIFM: - Must have potential results included

• Call to action: link to presentation to website etc

• Consider sharing something personable

Page 22: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Be Creative

As a prospecting tool

Page 23: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Research & target

• Target– 1st Tier

– 2nd

– Groups

• Search– Names– Names

– Titles

• Look for (In their experience)– Mutual contacts

– Previous clients

– Similarity

• Seek introductions

• Consider ‘In-mail’ – last resort

Page 24: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Target 2/3 per company

You can always move laterally

towards the correct buyer

regardless of which of the five

targets you initially meet with!targets you initially meet with!

Page 25: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Follow their

• Comments

• Groups

• And watch out for mutual contacts

• Answering of questions

• Create your own visibility in their groups -post resources, articles and answer questions

Page 26: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

50 % of the decision to purchase

has been made before you meet

Page 27: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Tip

Invite them to connect with Invite them to connect with

you via LinkedIn once you

agree to meet

Page 28: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Be Active

Page 29: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

TipIt’s a good idea to follow

your sales targets on

LinkedIn and twitter in LinkedIn and twitter in

advance of ever speaking

with them.- Comment on their activity if appropriate

- Be sincere

Page 30: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Develop relationships with

representative organizations

in that sector

A Professional body

Or Or

A trade association(Example: If you sell to Retail - Retail Excellence Ireland)

(Example: If you sell to HR Managers - Chartered Institute of Personal Development –C.I.P.D.)

Page 31: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Leverage Client relationships – where

those clients are well networkedthose clients are well networked

Page 32: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

How can you find out how well

networked they are?

• Check their LinkedIn account for your sales targets

• Ask them who they know!• Ask them who they know!

• Remember, most of your clients (if they rate you) will be delighted to introduce you to their contacts – Just ask them!

Page 33: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Target & connect with

Complimentary Solution ProvidersComplimentary Solution Providers

Page 34: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

A complimentary solution provider

Is a supplier who

� Targets the same people you do

�Is not the competition

�Compliments your offering�Compliments your offering

�Is well networked

�Will share information

�Will swop introductions

Page 35: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

CSP’s

• For example, if you sell Security services to

Facility Directors - a CSP ,might be environmental

monitoring equipment providers

• Have 3/4 CSP’s on the go, meet , chat once a

month and swop two prospects with each one

each time you meet.

Page 36: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Thought Leadership & Blogging

• Shares ideas

• Writes articles

• Answers questions

• Share ideas• Share ideas

• Provides insight

• Anticipates new trends

Page 37: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Rules for blogging

• Be very clear who you want to find you

• Be clear on what you want to be known for

• Join groups where you already have credibility

• Join groups where you already have existing relationshipsrelationships

• Don’t spam

• Give opinion … be original

• Show judgment

• Position re-posts

• No advertorial

Page 38: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Be Sales Process Driven

Page 39: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

Integrate into sales process

• Make it a formal part of prospecting process

• Insist on identifying people not just target

companies

• Connect with existing clients• Connect with existing clients

• Make it part of follow up from networking events

• Measure the movement

Page 40: The best Linkedin guide I've read in this time - "istruzioni per l'uso"

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