the best ever mobile service for business use

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The best ever mobile experience for business users.

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Post on 20-Feb-2017

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The best ever mobile experience for business users.

Supports iPhone and Android devices

Works with all UK mobile networks

BYOD, CYOD, COPE friendly

No need to change mobile number

Introducing BT smartnumbers mobile…

The best ever mobile experience for business users.

CRM IntegrationCapture every mobile call, SMS and voicemail in the CRM

EMM SupportIntegrate with EMM solutions

Compliant Mobile recordingHand off mobile, SMS and voicemail recordings to the fixed line recorder

Completing the enterprise mobility puzzle.

A business number on for BYOD users

Add a business mobile number in the ‘Good for Work’ container.

Keep your personal mobile number private when making business calls.

Work calls automatically charged to the business. No expense process required.

Enhanced out of hours business call routing.

FCA, MiFIDII Compliant Mobile/SMS recording

Securely capture mobile communications in the cloud.

Securely hand off mobile recordings to the existing fixed line recorder.

Optimise existing investments and enable affordable mobile recording in the same step.

CRM Integration

Every call, SMS and voicemail interaction automatically appears in the CRM.

A record is created in the customer account against the relevant contact

Listen to every call and voicemail and view every SMS interaction

Unified Business Mailbox

Receive incoming SMS, voicemails and personal recordings in one inbox – email.

Improve team collaboration and client responsiveness by picking up other colleagues’ enquiries when they are unavailable, sick or on annual leave.

Simplify the user experience and optimise other investments in email and collaboration tools.

Efficient, resilient, cost effective

Hosted mobile service

Incoming call to mobile

Instantly route calls to other colleagues, devices or applications with a single tap.

Continue receiving mobile calls if the network goes down or you lose your device.

Eliminate mobile roaming call charges by using disruptive functionality the other operators won’t offer you.

Team Working

Create teams of mobile workers.

Check availability of colleagues and delegate colleagues when out of office or in areas of poor coverage.

Route incoming calls to teams as part of a hunt group.

Log in and out of the team on a rota basis.

Admin portal – Manage users, calls and policies

On / off board users in seconds.

Apply corporate user and call handling policies in a few clicks.

Manage inbound mobile call traffic for the entire estate from any device.

Streamline billing and operational processes.

Mobility model Who owns whatHow is device

used

Is smartnumbers

compatibleWhat needs to be done

Do I have to terminate my

contract with my corporate mobile

provider

COPECorporate SIM/

Corporate Device

Business & Personal use

(staff can carry 1 or 2 phones)

Yes

1) Move business numbers to smartnumbers2) Take dummy numbers from network

operator3) If required, staff can move their personal

number over to corporate SIM

No

COBO/CYODCorporate SIM/

Corporate Device

Business use only(staff will carry 2

phones)Yes

1) Move business numbers to smartnumbers2) Take dummy numbers from network

operatorNo

BYODPersonal SIM/

Personal Device

Personal & business use(staff carry 1

phone)

Yes1) Move business numbers to smartnumbers2) Cancel corporate mobile contract

Yes

BYOSPersonal SIM/ Corporate

Device

Business & Personal use(staff carry 1

phone)

Yes1) Move business numbers to smartnumbers2) Cancel corporate mobile contract

Yes

Deployment StrategiesOne size does not fit all.

Call Alex on 07559900067

…and arrange your onsite demo