The Bene� ts of Investing in AllClear Reserved ResponseGuaranteed Manpower and Infrastructure for a Successful Breach Response

A data breach creates a massive, sudden spike in demandYour customers are angry or scared, and they need to understand what happened and mitigate their risk of identity theft. Your business needs to be ready to respond quickly and clearly to customers, media, and regulators. To survive this sudden demand, you need specialized resources ready to deploy on a moment’s notice.

We know what it takes to respond to a data breach successfully, and that’s why we created Reserved Response. It’s the � rst and only program that guarantees the manpower and infrastructure you need will be available when you need it.

Specialized Breach Response ManpowerA reserve army of experts guaranteed to mobilize immediately to support you when a breach occurs.

Response operations experts with guaranteed availability and fast response times

Expert project management, demand forecasting, resource provisioning, quality control, and reporting to e� ectively manage resources and your response

Experienced Identity Support Specialist to answer event FAQs, explain identity theft risks and remediation options, and assist with enrollment, identity repair, and escalation management

Dedicated Incident Response Manager to guide your team through all aspects of your response.

How do you guarantee the availability of resources for me?

We work with you to determine your needs, then actively manage and add to our resources to guarantee that the manpower and infrastructure you need are ready when a breach strikes. We manage our resources across three categories:

Reserved Resources dedicated to Reserved Response clients

AvailableResources to support current and new Reserved Response clients

DeployedResources actively servicing live responses

*Calculation based on the 2015 results of surveys sent to all customers who interacted with the AllClear ID support team.**Rate is valid through 2015 and applies to cases covered by US consumer protection laws.

24Awards for Outstanding Customer Service

94%Customer Satisfaction Rating with the AllClear ID Support Team*

100%Success Rate Resolving Financial Identity Theft Cases**

Breach response may not be your company’s area of expertise, but it’s all we do. Our performance is proven — we have successfully managed thousands of data breaches, including three of the four largest in history (the three successful ones).

Scalable Breach Response InfrastructureOur proven tools, processes, and systems have been optimized through years of experience managing thousands of data breach responses.

Outbound noti� cation systems including high-volume � rst class mail capabilities and high-capacity incident response website hosting

Inbound communications toolswith high-capacity phone system to quickly and securely route customer calls and emails

Identity protection platform that provides customer identity repair, monitoring systems, and insurance

How do you invest my Reserved Response fees?

When you commit to AllClear Reserved Response, we make the investments required to fully prepare your business and ensure that when a breach hits, we’re ready to take action.

50% Manpower

10%Readiness

40% Infrastructure

Customer-Response ReadinessOur experts work with your team to identify and close the gaps in coordination and documentation before a breach hits.

Proprietary Response Ready™ program customized for your company

Data breach simulation to prepare your team for critical decision-making and communication

Breach response drillto develop your team’s response “muscle memory” in a test environment

Other breach response providers o� er walk-in engagements that require no upfront investment, no planning, and no simulations or drills. The catch is that there’s no guarantee you’ll get the help you need when disaster strikes. If your CEO wants guarantees and the best possible outcome, Reserved Response is the right solution.

Guarantees are Crucial: Beware of “Empty Agreements.”

Other vendors o� er no-cost “empty agree-ments” that do not guarantee the availability of resources when you need them. When you invest in AllClear Reserved Response, we guarantee the manpower and infrastructure to ensure your success when a breach strikes. Other vendors may tell you that you don’t need to invest upfront. But it requires an investment to be con� dent that you’re ready to deliver a successful breach response.

Save 30% or more on our breach response services when you invest in Reserved Response.

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Interested in Reserved Response?1.877.441.3007 or info@allclearid.com

Want more information on our services and solutions?www.allclearid.com/reserved-response