Welcome to powerWISE, your energy conservation source!powerWISE is dedicated to providing you with ideas and resourcesto save you energy, money and help the environment.

Fall 2008

What’s Inside• Ditch your old fridge for free

• Conservation at work and play

• Torontonians still bugged by wasted electricty

• Get an incentive when you sign up for peaksaver

• Conservation Teams at events near you!

Toronto Hydro’s NEW CFL Recycling ProgramConservation begins with small acts like switching from traditional incandescent light bulbs tocompact fluorescent light bulbs (CFLs). You could save up to 75% of your household’s lightingelectricity costs! However, CFLs contain a small amount of mercury that can be harmful to theenvironment if not disposed properly.

Bring your spent CFLs into one of our recycling drop-off locations. We’ll recycle the bulbs in anenvironmentally responsible way.

Toronto Hydro’s CFL recycling drop-off locations are accessible Monday—Friday, 9 a.m. — 5 p.m.:

• 14 Carlton Street, main lobby• 5800 Yonge Street, main lobby

Over 98% of each bulb is recycled and diverted from landfills, including the glass, aluminum,phosphor powder and mercury. Please bring used CFL bulbs to recycling program locations in a sealed plastic bag in case of accidental breakage. We’ll recycle those too!

Please visit www.torontohydro.com/cflrecycling for more information.

Please note: The CFL Recycling Program is open to compact bulbs only. The City of Torontooffers a recycling program for long fluorescent tubes. For information about recyclingfluorescent tubes, please visit www.toronto.ca/garbage/fluorescent.htm.

Save electricity and money with LED lights this festive seasonToronto Hydro-Electric System Limited (Toronto Hydro) is proud to once againsponsor the City of Toronto’s Cavalcade of Lights neighbourhood lighting displayprogram and offer our Festive Light Exchange.

Visit us at various neighbourhood events between November 8 and December 6.Bring in two strings of your old, incandescent festive lights and in return we’llgive you one string of multi-coloured energy-efficient LED festive lights.

All Toronto residents are eligible. For more information on specific dates, timesand participating neighbourhoods visit www.torontohydro.com/sled.

(Available to the first 500 families per location. One exchange per family.)

The benefits of decorating with LED (LightEmitting Diode) lights:• They use up to 95 % less electricity, produce

virtually no heat and generate more light per watt than traditional incandescent lights.

• They have a life span of 20-30 years.• The chips that convert electricity to light are

encapsulated in solid plastic, rather than being cased in a glass bulb, making them virtually unbreakable.

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Attention: BusinessCustomersToronto Hydro’s Business IncentiveProgram (BIP) provides financialincentives to business customers tofund energy-efficient retrofit projects,which promote conservation andreduce peak period electricity demand.Plus you’ll save on your bill. Incentivesrange from $150-$350 per kilowatt.

Speak with Toronto Hydro’s BIPrepresentatives at this upcoming event to learn more:

December 3—5Property Management ExpoMetro Toronto Convention Centre,South Building

Visit www.torontohydro.com/bipto see how other businesses havebenefited with BIP.

If you’d like to share your conservationsuccess story so we can feature you on our Web site, visitwww.torontohydro.com/contactus.

Energy Conservation at Work and PlayBy Chantal Brundage

Opportunities to improve energy conservation at work are similar to actionstaken at home and are just as significant and beneficial. Here are some simplesteps to reduce your energy use at work:

• Use a desk lamp with a CFL instead of your overhead fluorescent lighting. This will also allow you to tailor the quality of light to your particular needs.

• Keep a sweater at your office for when you’re cold, instead of using a space heater.

• Turn off lights in occasionally used areas such as kitchens, washrooms and meeting rooms.

• Activate energy savings modes in photocopiers and printers when not in use.

• Encourage your workplace or property manager to investigate lighting, HVAC and other retrofits, which will improve energy efficiency of the entire building and could be partially paid for through utility and government incentive programs.

When shopping and playing in your community, take action to assist localbusiness owners in saving energy. Support businesses which have improved theenergy efficiency of their operations, ask for reusable dishware instead of takeout containers, and turn off lights in washrooms.

As business owners, improving the energy efficiency of your operations iseasier than you think and makes good business sense. Visit www.greenTbiz.orgto view video clips from business owners who have made energy conservationchanges and seen the benefits. Then, contact greenTbiz for a free consultationto assist you to start thinking green and saving green.

Chantal Brundage is Program Manager forgreenTbiz. greenTbiz is a program of the Toronto Association of Business ImprovementAreas, which assist local business and propertyowners to think green and save green through its programs.

The Great Refrigerator Roundup Ditch Your Old Fridge for Free*Save electricity, money, the environment and your back!That old refrigerator or freezer is taking up space in your basement and eating up to $150 of your hard earned cash in electricity costs each year. We'll get those freeloaders out of your house for free and you won't have to lift a finger.

We guarantee that we'll dismantle and dispose of your old refrigerator in anenvironmentally friendly way, ensuring harmful chemicals stay out of landfills and metal is recycled.

Leave the heavy lifting to us! Book an appointment online atwww.everykilowattcounts.com or by calling 1.877.797.9473.

* To qualify, all fridges and freezers must be at least 10 years old, 10-27 cubic feet in size and in working order.OM An official mark of the Ontario Power Authority.

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Torontonians Still Bugged by Wasted ElectricityToronto Hydro’s fourth annual “Peak Out Poll” revealed that more than half of Torontoniansstill have the same beef in 2008: wasted electricity! Here are some key findings:

• The poll found that 84% of Torontonians continue to feel downright irritated by businesses that continue to blast air conditioners while keeping their street doors open.

• If a confidential phone line was available to report neighbours or businesses that appear to be wasting electricity, almost half of respondents (49%) said they would call.

• Torontonians (90%) are willing to go without at least one appliance or electronic device in their home in order to conserve electricity.

• Just over 80% of Torontonians would shift electricity use to “off-peak” times when cheaper hydro rates are offered. Activities include using the washer/dryer (90%), dishwasher (76%), taking a shower (23%) watching TV (9%).

• When asked if conserving electricity is the right thing to do, or if Torontonians feel "guilted" into doing it, an overwhelming 92% say it's the right thing to do.

Visit www.torontohydro.com/powerwise. You’ll find hundreds of tips to help you saveenergy, money and the environment.

Conservation Teams at events near you!Join Toronto Hydro’s Conservation Teams at community events throughoutthe fall. Get tips on how to conserve electricity at home and at work, askquestions about our conservation programs, sign up for peaksaver ®

as well as how to get rid of your old fridge!

Upcoming events:

• Sunday, October 5: High Park Harvest Festival, Colborne Lodge Drive

• Wednesday, October 8: Go Green Event, Yonge-Sheppard Centre

• Friday, October 10 — Sunday, October 12: Yorkdale Shopping Centre

• Friday, October 24 — Sunday, October 26: Fairview Shopping Mall

Who’s thinking about air conditioning now? We are.Before you put your central air conditioner to bed for the season, put it to work to reduce theamount of electricity it uses next summer.

Sign up for peaksaver ® today and receive an incentive with a value of $75.

With peaksaver, we’ll install a small device near your central air conditioner to reduce the amount of electricity it usesduring peak times. Customers don’t feel a difference in their homes but the distribution system sure does.

Visit www.torontohydro.com/peaksaver or call 1-877-487-8574 to sign up.

If you’re one of the 44,500 customers already on peaksaver, thank you! This summer, we activated peaksaver six times.When we flip the peaksaver switch, we’re able to drop up to 54 megawatts when electricity conservation is needed most.That’s equivalent to taking 36,000 homes off the grid.

® Trademark of Toronto Hydro Corporation used under license.

< Share your bright ideas on conservation at our “talk box,” our eight-foot roving “Speakers’ Corner.”

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14 Carlton Street, Toronto, Ontario M5B 1K5416.542.8000 www.torontohydro.com30050-I-0006 The figure and star design is a trademark of Toronto Hydro Corporation used under licence.

Smart MetersWe've installed over 500,000 smart meters to date. If you haven'treceived your smart meter yet, check

www.torontohydro.com/smart to find outwhen we'll be visiting your neighbourhood. You’ll receive advance notification prior to the installation of the smart meter.

Please note: If you're a customer who iscurrently with a retailer, you'll receive a smartmeter but your rates will be determined by the terms and conditions of the contract youchoose to sign.

Eager to learn more?Check out the following ‘Home Energy Links’ to help you achieveyour energy savings goals:

Ministry of Energywww.energy.gov.on.ca www.smartmetersontario.ca

Ontario Power Authority’s Conservation BureauTel: 1.877.797.9473 www.everykilowattcounts.com

Natural Resources Canada — Office of Energy EfficiencyTel: 1.800.387.2000 www.oee.nrcan.gc.ca

City of Toronto — Energy Efficiency OfficeTel: 416.392.1500 www.city.toronto.on.ca/energy

Clean Air FoundationTel: 416.922.9038 www.cleanairfoundation.org

The Lung Association: Your Healthy HomeTel: 1.888.566.LUNG (5864) www.yourhealthyhome.ca

GreenTbizTel: 416.697.9000 www.greenTbiz.org

Toronto Hydro Sponsors a Green Toronto AwardLast spring, the City of Toronto’s Green Toronto Awards were held at the Green Living Show in Toronto. Thirty finalists were competingfor 10 awards recognizing initiatives that led the way to a cleaner,greener Toronto. Toronto Hydro sponsored The EnvironmentalAwareness Award, which goes to an individual, group or company whohas helped people understand the delicate balance of the natural andmanufactured worlds as they interact in the city. Mayor David Millerand Deputy Mayor Joe Pantalone were on hand to present the awards.

This year’s Environmental Awareness Award winner was Planet in Focus,the international environmental film and video festival. Each fall, theToronto-based, five-day event screens and promotes outstanding andcompelling works by Canadian and international filmmakers covering a broad range of environmental themes. For more information on theawards visit www.toronto.ca/greentorontoawards.

Kill a watt, save a birdToronto Hydro has partneredonce again with the Fatal LightAwareness Program (FLAP) to encourage businesses and residents to turn offunnecessary lights at night to protect migrating birdsbetween August andNovember. Migrating birdsface the danger of collidingwith lit buildings. Whenmigrating at night, birds arestrongly attracted to sourcesof artificial light, particularlyduring periods of inclementweather.

Turn off lights from 11 p.m. to 7 a.m. to not only helpprotect migrating birds, but toalso conserve electricity, savemoney and reduce emissions.Turn off unnecessary interioror exterior lighting, usemotion-sensitive or tasklighting and pull blinds andcurtains closed.

Stay informed. Sign up for Toronto Hydro-Electric System’s new e-NewsletterGet access to the latest news, incentive programs, informationand tips on electricity conservation. Register today atwww.torontohydro.com/enewsletter.

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