the art of developing policies - leadingage new york art of...scooter policies oxygen policies...
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4/6/2015
Copyright RBD 2015 ‐ for Leading Age NY 1
The Art of Developing PoliciesA Look At Requirements, Trends & Challenges
The Art of Developing Policies
Tenant Selection PlansHouse RulesPet RulesReasonable Accommodation/ModificationAssistance Animal RulesVAWA Policies
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Looking at Current Policies
Resident Selection Plans
House Rules
Pet/Assistance Animal Rules
Fair Housing Policies
Reasonable Accommodation/Modification◦ Fair Housing◦ Section 504
VAWA Policies◦ VAWA 2005◦ VAWA Reauthorization of 2013
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The Process
Evaluate Current Policies
Identify Challenges
Address Challenges
◦ HUD Rules
◦ Fair Housing Considerations
THE RESIDENT SELECTION PLAN
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Required Topics Project eligibility requirements:
◦ Project-specific requirements ◦ Citizenship requirements ◦ Social security number requirements
Income limits Procedures for accepting applications and selecting from the waiting list:
◦ Procedures for accepting applications and pre-applications ◦ Procedures for applying preferences (including income-targeting in Section 8 properties) ◦ Applicant screening criteria ◦ Required drug-related or criminal activity criteria;◦ Other allowable screening criteria; and◦ Procedures for rejecting ineligible applicants
Occupancy standards Unit transfer policies, including selection of in-place residents versus applicants from the
waiting list when vacancies occur Policies to comply with Section 504 of the Rehabilitation Act of 1973 and the Fair
Housing Act and other relevant civil rights laws and statutes Policy for opening and closing the waiting list for the property Eligibility of students VAWA (Change 4 – Section 8 only)
Recommended Topics Applicant notification and opportunity to supplement
information already provided Procedures for identifying applicant needs for the features of
accessible units or reasonable accommodations Updating the waiting list Policy for notifying applicants and potential applicants of
changes in the tenant selection plan Procedures for assigning units with originally constructed
design features for persons with physical disabilities Charges for facilities and services Security deposit requirements Unit inspections Annual recertification requirements Interim recertification reporting policies Implementation of House Rule changes
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Change 4 – Paragraph 4-4*VAWA protections (applicable to the Section 8 program only). The plan, as well as House Rules where applicable, must include policies and procedures covering the VAWA protections.
Owner policies must support or assist victims of domestic violence, dating violence or stalking and protect victims, as well as members of their family, from being denied housing or from losing their HUD assisted housing as a consequence of domestic violence, dating violence or stalking.
VAWA Reauthorization of 2013
The Violence Against Women Reauthorization Act of 2013 is not discussed in Change 4.
Be aware that changes to requirements ◦ Are coming and ◦ Will affect many assisted housing programs
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HUD Queries
Question: We recognize that HUD needed to issue Change 4.
That being said, when do you anticipate incorporating in the
changes required by VAWA 2013? Do you anticipate this being
accomplished by notice?
Answer: There will be a notice published on VAWA 2013. It is expected that Change 5 to the
handbook will include any requirements published in this
VAWA 2013 notice.
Question: When do you anticipate Change 5 coming
out?
Answer: We do not have an anticipated date at this time
Current Status???
As of this writing, no notice has been issued
Strongly suggest that owner/agents add language to tenant selection plans for non-Section 8 programs (PRAC, 236, Tax Credits, etc.)
Language will be slightly different than the Section 8 language
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Other Topics
Business Relationship
Smoking Policies
Pets
Misrepresentation
Right to Refusal
Let’s Take a Look at a Sample Tenant Selection Plan
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HOUSE RULES
Requirements HUD has few
Guidance Provided in HH 4350.3 R1, C4, Paragraph 6-9
State Laws
General Considerations
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Topics Alcohol Marijuana Criminal Behavior Guns Guests Entries Extended Absence Pests Community Rooms Home Based Business Parking Lots Etc.
Special Consideration
Scooter Policies
Oxygen Policies
Tenant Organizations
Removal of Contents in the Case of Death
Adding a new household member when notice to move has been given (cheating)
Lease Violations
VAWA 2013
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Let’s Take a Look at a Sample Set ofHouse Rules
PET/ASSISTANCE ANIMAL POLICIES
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Can I Do That?
Pet Rules Assistance Animal Rules
Must follow HUD Guidance
Must give notice to residents
Think of your challenges
Keep them separate
Address◦ Local animal ordinances
◦ Health concerns
◦ Safety concerns
Ensure peaceful enjoyment by other residents
HUD Policies HUD Handbook 4350.3, R1, C4
◦ Paragraph 2-44 Assistance Animals as a Reasonable Accommodation
◦ Paragraph 6-10 – Pet Rules
◦ Paragraph 6-20 – Pet Deposits
◦ Exhibit 6-4: Mandatory and Discretionary Pet Rules
◦ Exhibit 6-5: How to Develop Pet Rules [24 CFR 5.353]
24 CFR Part 5 Pet Ownership for the Elderly and Persons With Disabilities; Final Rule
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Pet Policies
Size/Breed Limits
Deposits
Animal Types
Registration
Removal of Pets
Let’s Take a Look at a Sample Set of Pet Rules
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Assistance Animals
Service animals
Therapy animals
Support animals
ADA Rules
Rules covering housing programs◦ Scope is much broader
Assistance Animal Rules
You need to have them
They are NOT the same as Pet Rules
Do not reference them in the same manner
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Reasonable Accom/Mod Policy
Should have policy
Should define timelines
Should be provided to applicants & residents
504 Coordinator should be familiar
Should have supporting docs◦ Rejection
◦ Approval
◦ Request for additional info
◦ Request for meeting
◦ Verification
◦ Verification
◦ Verification
Let’s Take a Look at a Sample Reasonable Accommodation & Modification Policy
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VAWA
Section 8 VAWA 2005◦ Application◦ Rejection◦ Termination◦ Leasing◦ Verification◦ Preference
Non-Section 8 & Section 8
VAWA 2013◦ Application◦ Rejection◦ Termination◦ Leasing◦ Verification◦ Preference◦ Emergency Transfer◦ Eligibility of a Remaining
Family Member
CHANGING RULES
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Tenant Selection Plan
Do not need approval
Do not need to notify residents
Must notify applicants if◦ Changes significantly◦ Adds or removes preferences
House Rules
Do not require approval
Must notify everyone whose lease ends in 60 days – 30 days to◦ Accept◦ Give Notice to Move
Cannot Change House Rules until lease ends (Paragraph 6-12)
Entire copy maintained in resident file
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Pet Rules
Do not require HUD approval
Must notify resident when you plan to change
Must provide opportunity for comment
Must notify everyone whose lease ends in 60 days – 30 days to◦ Accept◦ Give Notice to Move
Cannot Change House Rules until lease ends (Paragraph 6-12)
All residents must accept Pet Rules/House Rules
Entire copy maintained in resident file
Assistance Animal Rules
Do not combine with Pet Rules
Do not require HUD approval
Must notify everyone who ◦ Has an assistance animal ◦ Lease ends in 60 days – 30 days to Accept Give Notice to Move
Cannot Change Rules until lease ends (Paragraph 6-12)
Entire copy maintained in resident file
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Summary
Something to think about
Clearly document expectations
Consistently apply policy