The Art and Science of

Scaling a World-class

Recruiting Team

Director of Talent Acquisition, Shopify

Anna Lambert

Would you hirethese people?

These candidates weren’t evaluated on

their CVs or professional

experience alone

2011Shopify was 40 people & decided to hire me!

No recruiting team.

Product: ecommerce

Shopify recruiting timeline

2012Shopify was 120 people when the

first recruiter was hired.

His name is Doug.

Product: ecommerce

Shopify recruiting timeline

2013Shopify was 150 people when I

joined the TA team.

3 recruiters.

Product: ecommerce + payments

Shopify recruiting timeline

2015Shopify was 700 people.

25 people in TA.

Product: Ecommerce, Payments, POS, Shipping, Plus

Shopify recruiting timeline

Today2000+ people at Shopify and 60 on the TA team.

Product: Commerce platform

Shopify recruiting timeline

Anna Lambert

The art and science of scaling a world-class recruiting team

Director of Talent Acquisition, Shopify@alambzz

How to not ruin your company through terrible traditional hiring practices.

1. Invest in recruiting

2. Take the human approach

Kingsales

Kingsales

Alliewelding apprentice

Kingsales

DallasArmy officer

Alliewelding apprentice

Kingsales

Ashvinilawyer

DallasArmy officer

Alliewelding apprentice

KingSales

AshviniLawyer

DallasArmy Officer

AllieWelding Apprentice

PortiaFinance

3. Build a cultureof experimentation

4. Diversity of Thought (DoT)

1.Expand your referral program

2. Review your job postings

3. Practice the ten minute rule

4. Learn about bias and be self-aware

5. Expand your network and be social media conscious

6. Create a diverse interview panel

7. Candidate Experience

``8. Focus on your employer brand

9. More diverse team activities

10. Experience comes in all forms, many skills are

transferable, and passion goes a long way

“I want to be a recruiterwhen I grow up”

To hear more from Anna, watch her dynamic Summit

session here: https://www.lever.co/resources/talent-

innovation-summit/main-event

Anna Lambert