the 7 habits of highly effective people-summary
TRANSCRIPT
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PEOPLE
THE HABITS OFHIGHLY7
EFFECTIVE
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Character
Ethic
Personality
Ethic
INSIDE-OUT
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Character
Ethic
Personality
Ethic
INSIDE-OUT
Integrity, humility, fidelity, temperance, courage, justice,patience, industry, simplicity, modesty and the Golden Rule
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Character
Ethic
Personality
Ethic
INSIDE-OUT
Success became more a functionof personality, of public image,
attitudes and behaviors, skills and techniques that lubricate the process of human Interaction.
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The Power of Paradigm
Means a model, theory, perception, assumption or
frame of reference
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The Power of Paradigm
It is the way we “see” the world — not in terms of sight, but in perceiving, understanding,
interpreting
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A New Level of Thinking
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A New Level of ThinkingThe significant problems we face
cannot be solved at the same level of thinking we were at when we created
them
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We need a new level of thinking — a paradigmbased on the principles that accurately describe the
territoryof effective human being and interacting — to solve
these deep concerns.
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HABITS
Knowledge(What to, Why
to)
Skills(How to)
Desire(Want to)
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Habits have a tremendous gravity pull
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The Maturity Continuum
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The Maturity Continuum
dependence is the paradigmof you — you take care of me; you come through for
me, you didn’t come through; I blame you for the results.
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The Maturity Continuum
Independence is the paradigm of I — I can do it; I am responsible; I am self-
reliant; I can choose.
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The Maturity Continuum
Interdependence is the paradigm of we — we can do
it; we can cooperate; we can combine our talents and
abilities and create something greater together.
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“You are respons-able: able to choose your response!”
Be Proactive 1Habit
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Highly proactive people do not blame circumstances,
conditions or conditioning for their behavior
Reactive people are often affected by their physical environment.
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You can choose your language
Reactive:
I mustIf onlyThey made meIf I had
Proactive:
I preferI willI chooseI can be
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Circle of influence
Circle of Concern
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Circle of influence
Circle of Concern
Within our Circle of Concern aresome things over which we have no
control and some we can do something about.
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Circle of influence
Circle of ConcernWe could separate those from things in which we
have no mental or emotional involvement by creating a
“Circle of Concern.”
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Circle of Influence
PROACTIVE FOCUS(Positive energy
enlarges the circle of Influence)
Circle of Concern
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Circle of Influence
REACTIVE FOCUS(Negative energy
enlarges the circle of Influence)
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The problem we face in one of three areas
1. Direct control
2. Indirect control
3. No
control
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The problem we face in one of three areas
1. Direct control
2. Indirect control
3. No
controlDirect control problems are solved by working onour habits, which are within our Circle of
Influence.
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The problem we face in one of three areas
1. Direct control
2. Indirect control
3. No
controlIndirect control problems are solved by
changing
our methods of influence
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The problem we face in one of three areas
1. Direct control
2. Indirect control
3. No
control
No control problems involve taking responsibility
to smile, to genuinely and peacefully accept and
learn to
live with these problems, even when we don’t
like them.
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Proactivity: The 30-Day Test
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Proactivity: The 30-Day Test
For 30 days, work only in your Circle of Influence.
Make small commitments and keep them.
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Begin With the End in Mind
2Habit
To begin with the end in mind means to start with a
clear understanding of your destination
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Begin With the End in Mind
2Habit
To begin with the end in mind means to start with a
clear understanding of your destination
“Begin with the end in mind” is based on the principle
that all things are created twice. There is a mental or
first creation, and a physical or second creation.
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Begin With the End in Mind
2Habit
To begin with the end in mind means to start with a
clear understanding of your destination
Look at a business: If you want to have a successful enterprise, you
must clearly define what you’re trying to accomplish.
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CENTER
Power
Wisdom
Guidance
Security
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CENTER
Power
Wisdom
Guidance
SecurityYour sense of worth, identity, emotional
anchor, self-esteem, basic personal strength or lack of it.
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CENTER
Power
Wisdom
Guidance
Security
Your source of direction in life, an internalframe of reference that includes standards or
principlesor implicit criteria that govern moment-by-
momentdecision-making and doing.
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CENTER
Power
Wisdom
Guidance
Security
The faculty or capacity to act, the strength
and potency to accomplish something.
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CENTER
Power
Wisdom
Guidance
Security
Your perspective on life, sense of balance,
judgment, discernment, comprehension.
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The key to the ability to changeis a changeless sense of who you
are, what you are about and what you
value
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Put First Thing First
Habit 3
Things which matter most must never be at the mercy of things which matter least. Goethe
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Take a few minutes and write down a short answer to
each of these two questions:
2.What one thing in your business or professional lifewould bring similar results?
1.What one thing could you do (that you aren’t doingnow) that if you did on a regular basis would make atremendous positive difference in your personal life?
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Independent will makes effective self-management possible.
The Power of Independent Will
Effective management is putting first things first.
If you are an effective manager of your self, your
discipline comes from within; it is a function of
your independent will.
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First generation
Second generatio
n
Third generati
onFourth
Generation
Notes & Checklist
Calendar & Appointment
book
Prioritization of clarifying
values
Not to manage time, but to manage
ourselves
Four Generation of Time Management
The first generation is made up of notes and
checklists, an effort to give some semblance of
recognition and inclusiveness to the manydemands placed on our time and energy.
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First generation
Second generatio
n
Third generati
onFourth
Generation
Notes & Checklist
Calendar & Appointment
book
Prioritization of clarifying
values
Not to manage time, but to manage
ourselves
Four Generation of Time Management
The second generation of time management
consists of calendars and appointment books,
reflecting an attempt to look ahead, to schedule
events and future activities.
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First generation
Second generatio
n
Third generati
onFourth
Generation
Notes & Checklist
Calendar & Appointment
book
Prioritization of clarifying
values
Not to manage time, but to manage
ourselves
Four Generation of Time Management
The third generation focuses on the prioritization
of clarifying values.
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First generation
Second generatio
n
Third generati
onFourth
Generation
Notes & Checklist
Calendar & Appointment
book
Prioritization of clarifying
values
Not to manage time, but to manage
ourselves
Four Generation of Time Management
Finally, the fourth generation is an emerging generation
that recognizes that the challenge is not to manage
time, but to manage ourselves.
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First generation
Second generatio
n
Third generati
onFourth
Generation
Notes & Checklist
Calendar & Appointment
book
Prioritization of clarifying
values
Not to manage time, but to manage
ourselves
Four Generation of Time Management
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. Crisis
. Pressing problems
. Deadline-driven projects, meetings, preparations
. Preparation
. Prevention
. Values clarification
. Planning
. Relationship building
. True re-creation
. Empowerment
. Interruptions, some phone calls
. Some mail, some reports
. Some meetings
. Many proximate,pressing matters
. Many popular activities
. Trivia, busywork
. Some phone calls
. Time wasters
. “Escape” activities
. Irrelevant mail
. Excessive TV
I II
III IV
Urgent Not Urgent
Impo
rtant
Not I
mpo
rtant
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RESULT:
StressBurnoutCrisis ManagementAlways putting out fires
iiiv
iii
i
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RESULTS:Short-term focusCrisis ManagementReputation-chameleon
characterSee goals and plans as
worthlessFeel victimized, out of
controlShallow or broken
relationship
iiiiv
iii
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RESULTS:
Total responsibilityFired from jobsDependent on others or Intuitions for basics
iiiiv
iii
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RESULTS:
Visions, PerspectiveBalanceDisciplineControlFew Crisis
i ii
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Delegation
Gofer Delegation
Stewardship delegation
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Delegation
Gofer Delegation
Stewardship delegation
One-on-one supervision. "Gofor this, do this, do that, and tell me when
it’s done.”
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Delegation
Gofer Delegation
Stewardship delegation
Focuses on results instead of methods. It makes individuals responsible for results and takes more time in the beginning than gofer delegation, but
it’s time well invested.
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Think Win/Win 4Habit
We have committed the golden rule to memory:Let us now commit it to life. Edwin Markham
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Lose/WinHi
ghLo
w
Win/Win
Lose/Lose Win/LoseCONS
IDER
ATIO
N
Low HighCOURAGE
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Understand, then to be Understood 5Habit
‘Seek first to understand’ involves a deep shift in
paradigm. Edwin Markham
“Seek first to understand” involves a deep shift in paradigm.We typically seek first to be understood. Instead,most people listen to the reply
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Character is constantly radiating, communicating
Character & Communication
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Empathic Listening
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Empathic ListeningAs you learn to listen deeply to other
people, you willdiscover tremendous differences in
perception.
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Empathic ListeningEmpathetic listening is powerful because it gives you
accurate data to work with. It takes time, but nowhere near the time that it takes to back up and correct
misunderstandingswhen you’re already miles down the road.
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Logos
The essence of seeking first to understand and making effective
presentations
Ethos Pathos
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Logos
The essence of seeking first to understand and making effective
presentations
Ethos Pathos your personal
credibility, the trust you inspire.
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Logos
The essence of seeking first to understand and making effective
presentations
Ethos Pathos your empathetic side, showing you are
in alignment with the emotional thrust of another
person’s communication.
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Logos
The essence of seeking first to understand and making effective
presentations
Ethos Pathos the reasoning part of the presentation.
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Synergy 6Habit
“The whole is greater than the sum of its parts”
1 1 3Exercising all the other habits prepares us for the habitof synergy.
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Levels of Communication
COOPERATION
TRUST
High
LowLow Hig
h
Defensive (Win/Lose or
Lose/Win)
Respectful (Compromise)
Synergistic (Win/Win)
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Force Field Analysis
Restraining Forces
Driving Forces
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Sharpen the Saw 7Habit
“Sometimes when I consider what tremendous consequences come from little things … I am tempted
to think … there are no little things”Bruce Barton
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Physical
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Social/Emotional
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Mental
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Spiritual
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Self Awareness
Conscience
Power of Imagination
Will Power or Independent Will
UniqueHuman Endowments
4
12
34
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A BREAK FROM TRADITIONAL WISDOM
TOWARD 7 HABITS PRINCIPLES
Habit 2
Habit 1
Habit 7
Habit 6
Habit 3
Habit 5
Habit 4
We are a product of our environment and upbringing.
Society is the source of our values
Reactive to the tyranny of the urgent. Acted upon by the environment.
Win-lose.One-sided benefit.
Fight, flight, or compromise when faced with conflict
Differences are threats. Independence is the highest value.
Unity means sameness.
Entropy.Burnout on one track - typically work.
We are a product of our choices to our environment and upbringing.
Values are self-chosen and provide foundation for decision making.
Values flow out of principles
Actions flow from that which is important
Win-win.Mutual benefit
Communication solves problems
Differences are values and are opportunities for synergy.
Continuous self-renewal and self-improvement.
Paradigm Shift
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Live the Seven Habits
Spend timein Quadrant II
Follow correctprinciples
Control own life
Maintain highEmotional BankAccount with selfand others
Maintain reservecapacity
Be resilient
Empower andserve others
CommunicateEmpathically
Synergize withothers using awin-win approach
Duplicity
Unkindness
Violatedexpectations
Outside stressand pressures
Time wasters
Interruptions
Pressingproblems
Crisis
Personal Immune System
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Choose your Path
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Thank You