The 6 essentials of the Legal WorkplaceWe help legal firms cut operating costs, speed up work processes, meet deadlines, be environmentally responsible and accommodate a better work life balance.

Industry Solution Overview

Industry ChallengeGlobalisation and a strong Asian economy have opened up the doors to new growth opportunities for legal firms in International arbitration in Singapore. This is evident in the liberalisation of the legal services sector through the introduction of the QFLP (Qualifying Foreign Law Practice) scheme. Singapore’s reputation for having an efficient legal service model has also added to its success.

However, growth in the legal industry has brought about challenges such as staff-attrition, rising operating costs, and the constant need to deliver high quality services at an ever-increasing pace. To meet these challenges, legal firms need to find ways to adopt the right technology to maintain an efficient process model for handling the heavy paper workload. This also helps create work-life balance for staff (lawyers and legal support) as efficiencies are realised in document processing, freeing up resources to grow the business.”

Legal Document PortalThe Legal Document Portal provides a range of low to high speed devices that provide essential connectivity. This bridges the gap between physical and electronic documents. This multifunction (Copy, Print, Scan and Fax) platform digitises matter documents in PDF format

for electronic filing. Matter documents captured also have OCR (Optical Character Recognition) applied automatically to facilitate fast and easy search and retrieval. Moreover, it has the capacity for bulk or individual scanning of matter documents, saving legal support staff time and resources. Furthermore, this portal serves as a gateway to link scanned documents to the firm’s filing & billing system. Remote

ManagedServices

Legal Document Portal

Dream Service

CostAccounting

eDiscovery

Document / RecordManagement

LEGALWORKPLACE

Our Track Record in the Legal industryFuji Xerox Singapore is recognised as the leading provider of end-to-end document printing and management solutions in multiple industries. Our experience with clients in the legal industry has given us a deep understanding of their needs, especially in the document management domain. Fuji Xerox Singapore provides a comprehensive suite of solutions that address challenges specific to the legal industry, allowing legal firms to achieve a cheaper, greener and faster workspace.

monitoring and management of the devices allows the administrator to better manage the devices, thus improving device uptime and availability.

Cost AccountingThis solution tracks every copy, print, scan and fax activity within the firm, allowing transparent and accurate billing for every client related expense. Activities can easily be charged back to specific clients, according to assigned client and matter numbers. It also allows integration into existing practicing, accounting and billing systems, thus streamlining the invoicing process. Administrators may also enforce quotas, secure / follow me printing, thereby reducing wasteful printing and promoting user convenience / mobility at the same time.

Copyright © 2011, Strategy & Innovation Office, Fuji Xerox Singapore, All rights reserved.

Document/Records ManagementThe Document/Records Management suite is a range of solutions that helps legal firms improve their management, handling, comparison and archival of electronic documents

Records ManagementThis solution provides strategies, processes and tools to capture, manage, store and deliver matter related documents, emails and scanned images within a legal firm. It helps to track the lifecycle of a matter document from creation to disposal. It also allows secure access to these electronic matter documents through any device using a user friendly and extensive search & retrieval platform.

Document HandlingThe seamless integration of electronic matter documents created by various applications, such as Microsoft Word, Excel or Powerpoint is a boon for any legal firm. This solution is also capable of integrating paper-based documents imported from scanners with documents from the above-mentioned word processing software. It offers an easy-to-view display of matter documents and allows users to edit and search these documents. Redaction, pagination and bates numbering can also be inserted with ease.

Document ComparisonFuji Xerox’s Document Comparison solution provides legal firms with the capability to compare and identify changes to matter documents efficiently and accurately. This allows for the easy comparison of Word documents and searchable

PDF files. This can be made across multiple version of the same document. Advanced capabilities such as redaction, management of hidden metadata and auto highlighting of changes also help to improve staff productivity.

eDiscoveryThe process of eDiscovery has gained importance in the litigation process. This solution allows for flexibility in the organisation to discover both native file formats and scans of hard copy documents. It expedites the tagging, management and retrieval of documents, increasing the speed of the document review process. The enhanced accuracy and consistency of the review also helps reduce the cost of document review within the electronic discovery process. Together with Digitisation Services, Fuji Xerox promotes the efficiency and quality of the electronic discovery process within the legal firm.

Managed ServicesManaged Services is a suite of services that help reduce costs, improve efficiency and minimise compliance risks by allowing legal firms to focus on their core business, while Fuji Xerox manages day-to-day backroom activities.

Office ServicesOffice Services give legal firms greater control over the costs and processes of office document output. The service will manage all office devices — printers, copiers, fax machines and scanners — regardless of manufacturer or model. This service also manages the supplies, maintenance, support and training that go along with these devices.

Copyright © 2011, Strategy & Innovation Office, Fuji Xerox Singapore, All rights reserved.

© 2011 Fuji Xerox Co., Ltd. All rights reserved. Xerox® and the sphere of connectivity design are registered trademarks of Xerox Corporation in the U.S. and/or other countries. Printed on FSC Certified paper.

For information, call or visit us at Fuji Xerox Singapore Pte Ltd 80 Anson Road, #01-01Fuji Xerox Towers Singapore 079907Tel: 6766 8888

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August 2011

About the Strategy & Innovation Office (SIO)The Strategy & Innovation Office is the research, innovation and strategy advisory arm of Fuji Xerox Singapore. We are better known as “Content Lifecycle Specialists” and we focus on document-intensive business processes and practices that deliver high impact business outcomes. Our offerings include innovative industry-specific solutions and document-related advisory services to our clients. We create competitive advantage for you to meet your document challenges by improving your knowledge workforce support, customer service, customer communication, and even corporate governance.

For any enquiries, email: sio.enquiry@sgp.fujixerox.com or contact an SIO representative at (65) 6761 6387.

Imaging ServicesThese services streamline the document workflow of legal firms, optimising cost efficiency and response time. Our team provides comprehensive onsite or offsite imaging capabilities, from document scanning, indexing and conversion through electronic document management and storage. This significantly reduces time and resources spent performing these backroom processes. Instant access to scanned information also gives legal firms a competitive edge.

Document Production ServicesFuji Xerox Document Production Services enable firms to drive down costs while enhancing the effectiveness of their document production. Our experts assess the current print production center for cost reductions and process improvements. This service includes the management of wide variances in print production volume and needs, utilising the

most efficient and effective print process for each document. Just-in-time product documentation also enables firms to create vigorous workflows and manage processes effectively, bringing print production to the next level.

Dream ServiceReliability is built into all of Fuji Xerox’s products to ensure maximum productivity for legal firms. Dream Service provides the following benefits for legal firms:

• An Online Support Assistant website that gives users access to instant self-help, instructions and information anytime, 24 hours a day, 7 days a week.

• Our Total Satisfaction Guarantee program ensures that any Fuji Xerox device that fails to perform in accordance with

standards set out in our Customer Expectation Document will be replaced at your request without charge. The replacement would be an identical unit or one with comparable

age, features and capabilities, based on our assessment.

• We guarantee a response time of within 3 hours to service calls, after which 5 reams of paper will be awarded to the customer for our non-compliance.• Our call centre is available 5 days a week to handle

enquiries, provide solutions over the phone and ensure the dispatch of service technicians to your location, when appropriate.