the 5 phases of a project turnaround - how to rescue troubled projects
DESCRIPTION
Projects do fail. Whether they are big or small. At some point they will go through crisis and major challenges. This presentation focuses on how to recover troubled projects. Questions that will be answered: Why do projects fail? What are the 5 phases of a TurnAround What Tools / Methods / Approaches to use to help you recover Understand the concepts by applying them to actual living cases Learn how to apply them in your own environment Content is based on the book project www.turnaroundpm.com which will be published in May / June this year.TRANSCRIPT
THE 5 PHASES OF A PROJECT TURNAROUND
PMI Project Zone Congress - Frankfurt Tuesday, March 19th, 2013 Torsten J. Koerting @TorstenKoerting
Your projects will go through crisis anyway, so go and deal with it
Torsten J. Koerting Twitter: @TorstenKoerting www.torstenkoerting.com www.projectyzer.com XING: www.xing.com/profile/Torsten_Koerting Mail: [email protected] Tel.: +49(0) 172 372 3759
PROJECTS
DO FAIL
STUTTGART 21
ELB PHILHARMONIE
TOLL COLLECT
CHANNEL CROSSING
BERLIN BRANDENBURG
DREAMLINER
YOUR PROJECT ?
DO NOT LOOK FOR PATTERNS
EVERY 3RD PROJECT FAILS
© GPM Studie 2006
DUE TO VARIOUS REASONS
© GPM Studie 2006
BOTTOM LINE ...
It’s all about the START Good stuff, as you cant change that Once your are in the project It’s all about the PEOPLE Good stuff, so lets focus on them and our self It’s all about the COMPLEXITY Good stuff, lets reduce it and learn how to manage crisis along the way
✗ A GIVEN
THE VISION SCOPE To write a unique BOOK, with innovative IDEAS and CONTENT, remarkable APPROACHES, TARGET AUDIENCE for SENIOR Project managers and the ones to become one, PURPOSE to manage and be successful in Turn Around Projects, to position our self in the market place and to have less projects failures.
Wenn Projekte kopfstehen und klassisches Projektmanagement versagt
Roger Dannenhauer, Torsten J. Koerting, Michael Merkwitza www.TURNAROUNDPM.com
START WITH WHY !
Why You need to deal with TurnAround’s, Crisis and potential failures all the time ! Get ready and be prepared
How The tools and approaches that I think are relevant and appropriate to deal with it
What What exactly you need to do in your specific situation is totally
up to YOU
TURN AROUND & CRISIS A DEFINITION A Project or a major Deliverable that in a specific point in time might or will have a severe slippage in Time to deliver, on Money spent or in Quality achieved.
WHEN IS IT A TURN AROUND OR A CRISIS ?
HERE ?
HERE ?
OR HERE ?
THE 5 PHASES OF A TURN AROUND
Recognize
Analyze
Stabilize
Transform
Sustain
AND WHY SHOULD YOU CARE ? A) a TA can be small or BIG B) small TA’s in a row C) TA’s could become huge waves D) TA’s could multiply across hierarchies
YOU CONSTANTLY
HAVE TO DEAL WITH
TURN AROUNDS
‚Hope is not a method !‘ Gordon R. Sullivan
#IMPULSES to be able to deal with a TurnAround
THE 5 PHASES OF A TURN AROUND
Recognize
Analyze
Stabilize
Transform
Sustain
PHASE 1 RECOGNIZE
Running well, Early Warning Signs, Sensing, Focus, Motivation, Excuses, Symptoms, Ironie,
Euphory, No real Progress, Settled State, Green or Yellow
EARLY WARNING SIGNS
EARLY WARNING SIGNS
FOCUS ON THE ROOT CAUSE NOT THE SYMPTOM
✗
✓
THE 5 PHASES OF A TURN AROUND
Recognize
Analyze
Stabilize
Transform
Sustain
PHASE 2 ANALYZE & QUICK WINS
Influence from the Outside, Increased Activity, Fear, Keep Calm and Keep Calm and Keep Calm,
Understand your Project & Beast, Analyze and apply Measures, Establish Core Team and plan your TurnAround
KNOW YOUR PROJECT
WWW.TURNAROUNDPM.COM/PROJECT-SQUARE/
MIND-SET
DAMAGE
PROJECTOFFER TARGET AUDIENCES PEOPLE (INTERN & EXTERN)
KEY RESOURCES
BENEFIT
collaborative focused Preserve
interests
Travelers
Local
residents
Various Interest groups
Aiport
$$$
Lots of
skilled people External partners
Land
Construction
supply
Damaged habitat
Noise
3 vs 1 airport
Shorter transition
June 2013
KNOW YOUR BEAST Aaron J. Shenhar
Dov Dvir
KNOW YOUR BEAST Technology
Novelty
Complexity
Pace
Low-tech
Medium-tech
High-tech
Super-high-tech
Regular
Fast/competitive
Time-critical
Blitz
Derivative Platform Breakthrough
Assembly System Array
Aaron J. Shenhar Dov Dvir
CONSTANTLY ANALYZE
LEARN TO ASK THE RIGHT QUESTIONS
QUICK WINS
✗
✓
THE 5 PHASES OF A TURN AROUND
Recognize
Analyze
Stabilize
Transform
Sustain
PHASE 3 STABILIZE
Hope and Spirit of optimism, Trust and Relationship Building, Norming, Scope / Time / Quality Adjustements
set, New Plan and new Approach, Consistent Project Management without excuses
KNOW YOUR PEERS
• Impulse Key Question • YOU – in the middle • Bubble – Stakeholder Group or Person • Size of Bubble – Size of Group • Distance – Importance of Group / Person • # of Lines – Intensiveness of Communication • or - Bad or Good Relationship
... AND YOUR STAKEHOLDERS
Influencing
Supportive
BEST FIT
• Team Member • Key Resource (Yes / No) • Activities / Responsibilities • Deliverables • Efforts (4 weeks / 3 month) • Vendor • Contract Situation
Identify
Validate
Adjust
Iterate
PROCESSES THAT FIT YOUR PURPOSE AND NOT THEIR DUTY
+
−
✗ ✗
ENJOY THE TIPPING POINT
It will never feel as good
It will get better from now on
THE 5 PHASES OF A TURN AROUND
Recognize
Analyze
Stabilize
Transform
Sustain
PHASE 4 TRANSFORM
Cooking with Gas, Focus on Outcome and Project Target, Small Adjustments, People Focused, Mind-Set Change,
Strong Communication, Sense of Achievement, Self Responsibility
ENGAGE WITH YOUR PEOPLE
INTERACTION ROOM
PHASE 5 SUSTAIN
TurnAround achieved, Proudness, Self-Confidence, Making sure to not run into the same Pitfalls again, Lessons Learned, retain Knowledge and
Mind-Set , establish Systematic
IT‘S ALL ABOUT PEOPLE
Cooperation
Learnings Structure
‚Consistent Project Management without excuses !‘
Torsten J. Koerting
START WITH WHY !
Why You need to deal with TurnAround’s, Crisis and potential failures all the time ! Get ready and be prepared
How The tools and approaches that I think are relevant and appropriate to deal with it
What What exactly you need to do in your specific situation is totally
up to YOU
PROTOTYPING PROCESS ...
Build
Measure
Learn
IN TA SITUATIONS IT COULD LOOK LIKE THIS ...
Sense
Reflect
Apply
‚If you are going through hell, keep on going !‘
Winston Churchill
GET ENGAGED
5. Impuls-Workshop 12th and 13th April 2013 www.TurnAroundPM.com www.TurnAroundHUB.com
… and become a Co-Author
T Template Project Square B Book raffle C Call me … and you will receive further information from time to time.
BUSINESS CARD
YOU
THANK YOU JOIN OUR COMMUNITY ENGAGE GET INVOLVED SHARE IDEAS BECOME A CO-AUTHOR WWW.TURNAROUNDPM.COM WWW.TURNAROUNDHUB.COM
QUESTIONS
?
Picture Credits • Dreamliner - http://www.flickr.com/photos/jnsabino/759303928/ • Dreamliner2 - http://www.flickr.com/photos/kentaroiemoto/6888463206/ • Suttgart21 - http://www.flickr.com/photos/schockwellenreiter/5768610893/ • Elbphilarmonie - http://www.flickr.com/photos/katjato/7840532620/ • TollCollect - http://www.flickr.com/photos/internationaltransportforum/7135653915/ • ChannelCrossing - http://www.flickr.com/photos/87079797@N02/8009685958/ • BER - http://www.flickr.com/photos/captain_die/8066311249/ • Pattern - http://www.flickr.com/photos/scarygami/5620339694/ • Gordon R. Sullivan - www.ausa.org - Executive Leadership • Early Warning Sign - http://www.flickr.com/photos/hugosimmelink/2252095723/ • Storm - http://www.flickr.com/photos/84346589@N00/3947024319/ • Simon Sinek - www.ted.com • Aepfel - http://www.flickr.com/photos/laserrush123/6041628205/ • Churchill - http://www.flickr.com/photos/cstm-mstc/3082707918/ • Churchill2 - http://www.flickr.com/photos/jesterg42/462264627/