the 2018 state of supplier diversity - diverse suppliers

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2018 STATE OF SUPPLIER DIVERSITY— DIVERSE SUPPLIERS

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2018 STATE OF SUPPLIER DIVERSITY—

DIVERSE SUPPLIERS

CONTENTS

01 Introduction

02 Executive Summary

03 Methodology

04 Breakdown of Respondents

05 Supplier Size

06 Years in Business

07 Supplier Diversity Client Base

08 Government Clients

09 Finding Partners

10 Portals

11 Diverse Supplier Challenges

12 Supplier Diversity Program Influence

13 The Joys of Being a Diverse Supplier

Conclusion

2

3

4

5

7

8

10

12

14

15

17

19

20

21

Welcome to CVM Solutions’ second edition of the State of Supplier Diversity Report—Diverse Suppliers. For our 2018 edition, we drew more participants than last year, and their responses offer another illuminating picture of the state of supplier diversity.

An overarching theme emerged from our participants’ answers: Supplier diversity seems to be at a tense crossroads. The political shift in the U.S. in 2017, which included a more pro-business attitude, has diverse suppliers uncertain of their place. Will supplier diversity programs that had increasingly grown over the years begin to pull back? Or will companies continue to pursue diverse suppliers with their previous zeal? Many of the responses we received reflected this uncertainty and frustration.

Nevertheless, opportunities are still strong for diverse suppliers, many of whom are seeing their businesses thrive and continue to partner with companies committed to supplier diversity. Our survey, for which we received 380 responses, provided valuable insight into the state of supplier diversity from the important point of view of the diverse suppliers themselves.

We drew more participants than last year, and their responses offer another

illuminating picture of the state of supplier diversity.

2018 State of Supplier Diversity Report—Diverse Suppliers 2

01 INTRODUCTION

62 %of respondents have been in business for more than 11 years.

82 %

of respondents are more likely as consumers to buy from corporations with supplier diversity programs—about the same as the previous year.

74 %of respondents said that networking at industry events is one of their top three ways to connect with partners.

3

92 percent of minority-owned businesses that responded are certified as such by an appropriate reporting agency; 87 percent of woman-owned businesses are also certified.

62 percent of respondents have been in business for more than 11 years.

21 percent of diverse suppliers are designated as such by at least 10 partner corporations.

42 percent of respondents received at least one opportunity via a diverse supplier registration portal in 2017.

82 percent of respondents are more likely as consumers to buy from corporations with supplier diversity programs—about the same as the previous year.

74 percent of respondents said that networking at industry events is one of their top three ways to connect with partners.

62 percent of diverse suppliers actively pursue government contracts.

EXECUTIVE SUMMARY 02

Our comprehensive survey included questions—mostly multiple-choice but a few open-ended—that addressed a variety of diverse supplier topics. Some of the more interesting findings, which are detailed throughout this report, include:

2018 State of Supplier Diversity Report—Diverse Suppliers

4

We asked supplier diversity professionals across all industries to participate in our survey and received 380 responses between December 2017 and January 2018; 321 participants completed the survey in its entirety. Respondents came from a wide variety of industries and almost half were from the professional, scientific, and technical services sector.

Which industry/sector best corresponds to your organization?

Accommodation and Food Services 102.7%

Construction 133.5%

Educational Services 30.8%

30.8%

Finance/Insurance 51.4%

51.4%

71.9%

164.3%

3910.6%

Healthcare/Pharma

215.7%

Information

ManufacturingMarketing, Advertising, and

Communications

Professional, Scientific, and Technical Services

Real Estate, Rental, and Leasing

Telecommunications/Technology

Transportation and Warehousing

Wholesale Trade

18249.3%

Other 41.1%

20.5%

Retail

184.9%

277.3%

Administrative and Support Services 143.8%

03 METHODOLOGY

2018 State of Supplier Diversity Report—Diverse Suppliers

Which category of supplier diversity pertains to your organization? (select all that apply)

Respondents to the main question could choose more than one category. For example, a minority-owned business might also classify itself as a small business. Also, many respondents who fit the general definition of a small business—fewer than 100 employees—did not identify themselves as one for this question. This could be due to the fact that they indeed do not meet the Small Business Administration's definition for a small business in their industry, or perhaps they are unaware of what the small business criteria are.

Minority-owned business enterprise

47.9% 182

Woman-owned business enterprise

51.1% 194

Veteran-owned business enterprise

7.1% 27

5.5% 21

Service-disabled veteran-owned business enterprise

Disability-owned business enterprise

1.6% 6

LGBTQ-owned business enterprise

6.6% 25

Small-business enterprise

32.4% 123

HUBZone

4.7% 18

5

04 BREAKDOWN OFRESPONDENTS

Something that stood out again this year was the percentage of respondents who confirmed that their organizations were certified as diverse. For example, 91.5 percent of reporting minority businesses said they were certified (up slightly from 90 percent last year); 87 percent of woman-owned businesses are certified as well (down slightly from 90 percent in 2017). Although this suggests our survey continues to draw diverse businesses that are almost all certified, it also shows the importance of certification in the minds of those businesses.

Also, many respondents who fit the general definition of a small business—fewer than 100 employees—did not identify themselves as one for this question.

2018 State of Supplier Diversity Report—Diverse Suppliers

6

YesCertification in progress No

If your organization is a minority-owned business enterprise, is it certified as such?

If your organization is a woman-owned business enterprise, is it certified as such?

91.5%

2.3%

6.3%

87%

3.6%

9.3%

If your organization is a veteran-owned business enterprise,

is it certified as such?

If your organization is a disability-owned business enterprise,

is it certified as such?

If your organization is a service-disabled veteran-owned business

enterprise, is it certified as such?

If your organization is a LGBTQ-owned business enterprise,

is it certified as such?

If your organization is a small business enterprise, is it certified as such?

69.2%

50% 50%92%

8%

94.7%

5.3%

11.5%

19.2%

81%

4.8%

14.3%

YesCertification in progress No

2018 State of Supplier Diversity Report—Diverse Suppliers

By diversity category:

0–10 employees

11–50 employees

51–100 employees

101–500 employees

501–2,000 employees

2,001+ employees

How many employees work at your company?

Our survey drew approximately the same percentage of small businesses—by a commonly accepted definition that a small business is fewer than 100 employees, not necessarily by certification—as last year. We saw a slight uptick in organizations with fewer than 10 employees (43.6 percent, as opposed to 41 percent last year) responding to our survey.

0-10 43.6% 161

11–50 29.3% 108

9.8% 36

12.7% 47

51–100

101–500

501–2,000 2.2% 8

2.4% 92,001+

44.4%

25.8%

15.2%

7.3%

3.9%3.4%

Minority-owned

7

1.7%5.8%

35.5%

48.8%

8.3%

Small business

Woman-owned Disability-owned

Veteran-owned Service-disabled veteran-owned

Total: 178 Total: 188 Total: 6

Total: 121 Total: 27 Total: 21

7.4%3.7%

29.6%

51.9%

7.4%

4.8%4.8%

42.9%

33.3%14.3%

4%8%

16%

64%

8%

LGBTQ-owned HUBZone

Total: 25 Total: 18

5.6%

16.7%

38.9%

33.3%5.6%

44.1%

29.8%

11.2%

10.6%

2.7%1.6%

16.7%

50%

33.3%

Other

Total: 11

9.1%

45.5%

27.3%18.2%

05 SUPPLIER SIZE

2018 State of Supplier Diversity Report—Diverse Suppliers

Delving deeper into the stats, 41 percent of respondents with fewer than 10 employees have been around for more than a decade—another powerful reminder that you don’t need to be a huge company to enjoy long-term success.

How long has your organization been in business?

We updated this question for 2018 to give respondents another option: being in business for more than a decade. Impressively, 62 percent of respondents checked the 11+ years box, reinforcing that most diverse suppliers bring a long history of success to the table. Approximately 23 percent selected the 4-10 years option; added together, the 85 percent of diverse suppliers in business for more than four years is similar to last year’s result.

By diversity category:

8

<1 year

4–10 years 41

3

22.7%

11+ years 11060.8%

1–3 years 2714.9%

1.7% <1 year

4–10 years 43

4

22.2%

11+ years 11860.8%

1–3 years 2914.9%

2.1%

Minority-owned Woman-owned

<1 year 0

01–3 years

4–10 years 2

11+ years 466.7%

33.3%

<1 year

4–10 years 30

6

24.4%

11+ years 7056.9%

1–3 years 1713.8%

4.9%

Disability-owned Small business

9<1 year

481-3 years

864-10 years

23611+ years

12.7%

2.4%

62.3%22.7%

06 YEARS IN BUSINESS

2018 State of Supplier Diversity Report—Diverse Suppliers

9

<1 year

4–10 years 8

2

29.6%

11+ years 1244.4%

1–3 years 518.5%

7.4% <1 year

4–10 years 1251.7%

11+ years 523.8%

1–3 years 419%

Veteran-owned Service-Disabled Veteran-owned

<1 year 2

1–3 years 416%

416%

8%

4–10 years

11+ years 1560%

<1 year

4–10 years

11+ years 1477.8%

1–3 years 211.1%

LGBTQ-owned HUBZone

211.1%

<1 year

1–3 years

4–10 years

11+ years 1083.3%

Other

216.7%

0

0

0

0

41 percent of respondents with fewer than 10 employees have been around for more than a decade

By company size:

<1 year

4–10 years 49

9

30.6%

11+ years 6540.6%

1–3 years 3723.1%

5.6% <1 year

4–10 years 2422.2%

11+ years 7771.3%

1–3 years 76.5%

0-10 employees 11-50 employees

0

<1 year

4–10 years 616.7%

11+ years 2980.6%

1–3 years 12.8%

<1 year

4–10 years 3

11+ years 4493.6%

1–3 years

51-100 employees 101-500 employees

0

0

<1 year

4–10 years

11+ years 888.9%

1–3 years

2001+ employees

0

0

<1 year

4–10 years

11+ years 787.5%

1–3 years

501-2000 employees

0

0

0

112.5%

111.1%

6.5%

By diversity category:

2018 State of Supplier Diversity Report—Diverse Suppliers

10

How many corporations is your organization currently working with as a designated diverse supplier?

Although the number of respondents working with 10 or more companies dropped slightly from last year (down a percentage point from 22 to 21 percent), the combined percentage of those designated as a diverse supplier by at least four corporations jumped from 43 percent to 49 percent. Such an increase is not statistically insignificant and shows that, at least with our respondents, corporations are continuing to bring diverse suppliers into their vendor portfolios.

6-936

10+68

1-31064-5

59

062

18.7%

17.8%

10.9%

20.5%

32%

By diversity category:

Minority-owned

0 Corporations 1-3 Corporations 4-5 Corporations 6-9 Corporations 10+ Corporations

Woman-owned

20.6%3437

33

13

4820%

7.9%

22.4%

29.1%

18.2%3131

28

25

5516.5%

14.7%

18.2%

32.4%

Disability-owned

2

1

2

20%

40% 40%

Small business Veteran-owned

17%1821

21

11

3519.8%

10.4%

19.8%

33%

20%54

4

3

916%

12%

16%

36%

Service-Disabled Veteran-owned

5

4 820%

315%

25%

40%

LGBTQ-owned HUBZone

17.4%4

2

3

1

13

13%

4.3%8.7%

56.5%

29.4%5

2

6

11.8%

211.8%

211.8%

35.3%

Other

3

1212.5%

225%

37.5%

25%

07 SUPPLIER DIVERSITYCLIENT BASE

2018 State of Supplier Diversity Report—Diverse Suppliers

Moreover, the number of respondents who are not working with a corporation as a diverse supplier dropped a few percentage points from last year. Although the decrease isn’t that impactful, it’s still a decrease, and more importantly, it isn’t an increase. That said, the fact that almost a fifth of diverse suppliers can’t latch on with corporations’ supplier diversity programs remains a concern. Not surprisingly, the smaller the supplier, the less likely it would be working with at least one company (30 percent of these smallest businesses checked the “0” box).

As we said last year, these numbers paint an optimistic picture of supplier diversity program success. However, until we have more suppliers working with corporate programs—perhaps through Tier 2 initiatives or allowing smaller suppliers to team up on contracts—we have work to do.

11

Corporations by company size:

Over time:

0 Corporations 1-3 Corporations 4-5 Corporations 6-9 Corporations 10+ Corporations

0

4-5 25

43

17.4%

1–3 5941%

29.9%

0–10 employees

6-9 85.6%

9.1%

0

4-5 14

12

15.1%

1–3 3335.5%

12.9%

1212.9%

11-50 employees

6-9

10+ 96.3% 10+ 2223.7%

0

4-5 9

3

27.3%

1–3 721.2%

51-100 employees

6-9 618.2%

0

4-5 8

4

17%

1–3 612.8%

8.5%

101-500 employees

6-9 1021.3%

10+ 824.2% 10+ 1940.4%

0

4-5

1–3

501-2,000 employees

6-9

0

4-5

1–3

2,001+ employees

6-9

466.7%

233.3%

675%

112.5%

112.5%

10+ 10+

0

0

0

0

0Currently

18.7%

62

20.5%

68

32%

106

17.8%

5910.9%

36

1 year ago

26.2%

86

14.9%

49

33.2%

109

16.5%

549.1%

30

2 years ago

31.2%

100

14%

45

36.1%

116

11.8%

386.9%

22

3 years ago

39.6%

124

13.1%

41

30%

94

12.5%

39

4.8%

15

2018 State of Supplier Diversity Report—Diverse Suppliers

Do you actively pursue government entities as clients?

With 62 percent of respondents answering yes to this question (up three percentage points from last year), pursuing government contracts remains a strong goal for diverse businesses. Part of the jump may be due to the increase in veteran- and service-disabled veteran-owned businesses that took our survey—these suppliers are more likely to seek government contracts (20 of 23 veteran-owned businesses checked the “yes” box, as did 18 of 19 service-disabled veteran-owned businesses).

Moving forward, there is no reason that every diverse supplier shouldn’t be pursuing government bids. Many federal contracting opportunities are designed to be fulfilled by small diverse suppliers, and it certainly doesn’t hurt to throw your hat into the ring.

61.8%220

38.2%136

12

YES

NO

32.8%57

67.2%117

By diversity category:

Minority-owned

YES

NO

38.6%71

61.4%113

Woman-owned

YESNO

33.3%2

66.7%4

Disability-owned

YES

NO

29.1%34

70.9%83

Small business

YES

NO

13%3

87%20

Veteran-owned

YES

NO5.3%1

94.7%18

Service-Disabled Veteran-owned

YES

NO

48%12

52%13

LGBTQ-owned

YESNO

16.7%3

83.3%15

HUBZone

YES

NO22.2%2

77.8%7

Other

YES

NO

08 GOVERNMENT CLIENTS

2018 State of Supplier Diversity Report—Diverse Suppliers

Many federal contracting opportunities are designed to be fulfilled by small diverse suppliers, and it certainly doesn’t hurt to

throw your hat into the ring.

13

By company size:

42.8%65

57.2%87

0-10 employees

YES

NO

36.7%36

63.3%62

63.3%62

11-50 employees

YES

NO

45.7%21

54.3%25

63.3%62

101-500 employees

YESNO

23.5%8

76.5%26

51-100 employees

YES

NO

12.5%1

87.5%7

63.3%62

2001+ employees

YES

NO25%2

75%6

501-2000 employees

YES

NO

Do you actively pursue government entities as clients?

2018 State of Supplier Diversity Report—Diverse Suppliers

What are your top three ways to find corporations topartner with? (select up to 3)

Networking remained the top way diverse suppliers find corporations to partner with—in fact, it saw a huge increase from last year (66 percent to 74 percent). Registration sites and RFPs tied for second at 46 percent, and interestingly, registration sites saw a five-percentage point drop from 2017.

Emails came in fourth, with 43 percent of respondents selecting this channel as one of their three top ways. Cold calls surprisingly came in at 36 percent—up from 28 percent last year—which, when investigated more might not be so surprising given that, in response to another survey question, communication was cited as a struggle for diverse suppliers. Perhaps, suppliers are contacting companies themselves rather than waiting for companies to find them?

We drew 40 “other” answers and asked for respondents to elaborate. Some of the more interesting answers included:

All of the above

Client referrals and current client relationships

LinkedIn

Corporate mentors

Pre-approved vendor pools

45.5% 168

45.5% 168

14.6% 54

43.1% 159

Registration sites

Online forms

Emails

35.5% 131

26.3% 97

74.3% 247

Cold calls

Outside sales

Networking/Industry events

10.8% 40

RFPs

Other

14

09 FINDING PARTNERS

2018 State of Supplier Diversity Report—Diverse Suppliers

0 Opportunities 1-5 Opportunities 6-10 Opportunities

16-20 Opportunities11-15 Opportunities 21+ Opportunities

How many opportunities did you receive from supplier diversity registration portals in 2017?

This question is new for our 2018 report, and the results caught us somewhat off guard: 59 percent of respondents did not receive a single opportunity via a supplier diversity registration portal in the previous year. Interesting, if not alarming, most of these “0 Opportunities” respondents (69 percent) were suppliers with 10 or fewer employees. Perhaps smaller companies don’t have the resources to maintain their portal profiles or are not using them at all.

15

166

9

89

15

2

58.5%31.3%

5.3%

0.7%3

1.1% 3.2%

52 2 2 38 7

47

46

74 87

2

1

By diversity category:

Minority-owned Woman-owned Disability-owned

62 14 2

24

359

13

11

59

Small business Veteran-ownedService-Disabled

Veteran-owned

1 2

1

1

16

4

12

5 2

LGBTQ-owned HUBZone Other

10 PORTALS

2018 State of Supplier Diversity Report—Diverse Suppliers

Although not every respondent might be using such portals, the finding may also imply that some are not finding success with the channel. Supplier diversity portals remain important (41 percent of suppliers finding opportunities is nothing to scoff at), but they shouldn’t be the only method suppliers use to be found by corporations.

Although not every respondent might be using such portals, the finding may also imply that some are not finding success

with the channel.

16

0–10 employees

0

6-10 4

46

4.9%

1–5 2834.1%

56.1%

11-50 employees

11-15 11.2%

11.2%16-20

21+ 22.4%

51-100 employees

0

6-10 25.3%

18

1–5 1744.7%

47.4%

101-500 employees

11-15 0

016-20

21+ 12.6%

0

6-10 7

90

5.3%

1–5 3224.4%

68.7%

11-15 0

16-20 10.8%

10.8%21+

0

6-10 1

11

4%

14%

1–5 936%

44%

11-15

16-20

221+

14%

8%

0

501-2000 employees

0

6-10

1–5

2001+ employees

11-15 0

0

0

0

0 16-20

21+

0

6-10

1

1–5 250%

25%

11-15

16-20

21+ 125%

125%

125%

250%

Company size by number of opportunities:

2018 State of Supplier Diversity Report—Diverse Suppliers

What is your biggest challenge in the supplier diversity space?

We asked this open-ended question again for 2018, and the responses reflected an array of frustrations with supplier diversity. Three of these general frustrations stood out:

Here is a selection of answers our respondents gave. Note that some of these responses have been edited for grammar, clarity, and length.

17

11

“Brand awareness and breaking into new accounts with a stigma that you can only do small or low-level tasks.”

“Too often, supplier diversity people are not integrated into procurement and/or do not have the authority to connect our company with the decision makers who can use our services.”

“Demand for proof that is beyond ridiculous. Not everyone has access to audited financials. This costs too much for a small business. The certification process is in place to eliminate and alienate more than actually help.”

“Competition from certain areas who offer lesser quality, but at a lesser price. At this time, it seems pricing dictates the market, whereas the message of buying quality would be beneficial for product longevity.”

“Constantly being excluded from business opportunities because we are an LGBTBE.”

Corporations don't seem to want to provide the hand up that's needed. Consistently trying to prove our value.

“Being given a chance to show performance capability when my business has yet to secure an opportunity. How do we gain experience if an opportunity is not presented?”

“All corporations and governments do not consider SBEs to be in the same category as other diverse suppliers. SBEs are not on the same playing field as other diverse vendors. The bias is ridiculously obvious at every turn.”

Inability to be noticed by companies

Companies whose supplier diversity commitment feels like lip service

Poor communication between the supplier diversity program and the supplier, or the program and its company’s procurement department

DIVERSE SUPPLIER CHALLENGES

“A lot of companies support supplier diversity, but it’s more to do with if the diverse supplier is less expensive than a non-diverse supplier. The initiative is there in name …”

“The ability to find the correct individual in the supplier diversity department to actually speak with.”

2018 State of Supplier Diversity Report—Diverse Suppliers

“The stigma of poor quality.”

18

“Having corporate customers realize that for a small company to compete for their business, there needs to be an orchestration of partnerships to compete with the larger, well-funded competitors.”

“My biggest challenge is convincing corporations that even though my company is small, we will provide exceptional service with superior results if given the opportunity.”

“In the end, it seems like the gesture has good intention, but I'm not sure if companies are following up in any substantial manner.”

“Being taken seriously and only being seen as extra spend, not budget spend.”

“Generally, the supplier diversity offices can provide direction but often do not have the capability to influence decisions that help us compete. They seem to be more gatekeepers than anything else. We seek to have the opportunity to compete and often aren't given the same opportunity as others.”

“I feel like companies advertise and market that they support supplier diversity, but in reality, they do not. It is very frustrating when they say they do and won't even take our phone call.”

“Decision makers who buy are not part of supplier diversity or at events, so it is hard to move to the next step.”

“We spend many, many hours registering in many portals for supplier diversity, sending our certifications, and giving all of our information—and we are never, ever called or contacted as a result of those hours of work. To us, supplier diversity initiatives are all talk and no action.”

“Corporations not giving any opportunity to newcomers. They are only sticking with the suppliers they have.”

“We are a tech startup with innovative and meaningful products. It’s difficult for us to meet procurement requirements because they are set up for larger, more established companies.”

Red tape and paperwork for certification. I am a black female; it’s insulting to have to prove it.

“When organizations are not willing to open their doors to alternative suppliers.”

2018 State of Supplier Diversity Report—Diverse Suppliers

As a consumer, does an organization with a supplier diversity program influence whether or not you will buy from them?

Respondents who answered with at least a slight or strong influence came in at 82 percent—similar to last year’s 84 percent result. However, the percentage who chose strong influence took a tumble from 48 percent to 36 percent. Is this an anomaly, or is supplier diversity participation becoming less of a determinant for consumers?

Respondents who answered with at least a slight or strong influence came in at 82 percent—similar

to last year’s 84 percent result.

19

Strong influence96

Slight influence125

No influence49

35.6%18.1%

46.3%

12SUPPLIER DIVERSITY PROGRAM INFLUENCE

2018 State of Supplier Diversity Report—Diverse Suppliers

20

THE JOYS OF BEING A DIVERSE SUPPLIER

What do you enjoy most about supplier diversity?

It’s always nice to end on a high note, and responses from this question have been our favorite to read through. Though some respondents are less optimistic about the future of supplier diversity than others, the answers were nonethe-less enlightening. Note that some of these responses have been edited for grammar, clarity, and length.

“Access to networking opportunities with the organizations I am affiliated with.”

“Demonstrating to clients that my company can do the work and provide quality results.”

“‘Enjoy’ is not the right word. As in any business, you need to cultivate your leads. I don't know if supplier diversity actually gets us in the door ... our creativity does. But it does help our customers, and because of that, we feel we get added to additional RFP lists. That I appreciate.”

“Being able to break down barriers.”

“An equal opportunity to bring our special kind of customer service to customers we normally wouldn't have the chance to partner with.”

“Conferences and events. Also, supplier diversity has opened up so many doors for us.”

“Empowering veterans.”

“Meeting global customers’ expectations as a small company for over 45 years is an achievement. We are proud of creating a globally known company.”

“I strongly support women in business and STEM as an advocate. It feels like a good community. We offer innovation and diverse thoughts.”

“I love being able to deliver a quality product.”

“The leveling of the playing field for small businesses to win contracts when up against larger competitors with greater resources.”

“This has opened more avenues for our company. We can spread our wings and soar high.”

“Getting opportunities to bid work we would not have had before.”

“LGBT businesses have a seat at the table.”

“Getting a foot in the door and not having to worry about the reaction if they do figure out that I'm gay.”

“It builds a foundation for excellence in the workplace with disparate views, opinions, and expertise.”

“The opportunity to supply fresh produce to our community.”

“Greater diversity provides our customers with greater ROI, and we like to contribute to the economic strength of companies with ethical and sustainable policies.”

13

2018 State of Supplier Diversity Report—Diverse Suppliers

LEARN MORE

Diverse suppliers have tremendous opportunities in 2018, as well as valid concerns, including the struggle to connect with new partners. CVM Solutions offers to help suppliers be recognized by corporate supplier diversity programs. Using supplier feedback, we built a supplier registration portal with suppliers’ concerns in mind. ASCEND powered by CVM Solutions helps connect smaller suppliers with larger corporations, forever changing the direction of both companies. Visit our portal at www.cvmsolutions.com/ascend to learn more.

We hope that this report has provided valuable insight into the diverse supplier community, and we would like to thank everyone that participated in the survey. Let us know if you would like to participate in our 2019 diverse supplier survey by visiting info.cvmsolutions.com/survey-notification.

CONCLUSION

5 Westbrook Corporate CenterSuite 920

Westchester, IL 60154Phone: 708.236.2000

Email: [email protected]

www.cvmsolutions.com2018 State of Supplier Diversity Report—Diverse Suppliers