the 2011 review - lancashire and blackpool tourist board

16
A snapshot of some of our achievements in 2011

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Page 1: The 2011 Review - Lancashire and Blackpool Tourist Board

A snapshot of some of our achievements in 2011

Page 2: The 2011 Review - Lancashire and Blackpool Tourist Board

Visit Lancashire’s marketing activity provided a

net Gross Value Added of nearly £3.3million and 133 Full Time Employment jobs

Page 3: The 2011 Review - Lancashire and Blackpool Tourist Board

PR coverage with a value of

£3.5 millionReaching over 25million consumers

Page 4: The 2011 Review - Lancashire and Blackpool Tourist Board

For every £1 that LBTB and its partners invested in Visit

Lancashire’s marketing activities, £33 of additional income was

generated from the visitor

Page 5: The 2011 Review - Lancashire and Blackpool Tourist Board

Over half a million enquiries serviced in 2011 by Lancashire

Tourist Information Centres

Page 6: The 2011 Review - Lancashire and Blackpool Tourist Board

A record 165 businesses entered The Lancashire and Blackpool

Tourism Awards 2011

Page 7: The 2011 Review - Lancashire and Blackpool Tourist Board

Over 2,000 delegates completed Welcome to Excellence customer

service training programmes

Page 8: The 2011 Review - Lancashire and Blackpool Tourist Board

Welcome to Blackpool trained its 3,000th delegate

Page 9: The 2011 Review - Lancashire and Blackpool Tourist Board

Nearly 1,000,000 unique visitors on

visitlancashire.com

Page 10: The 2011 Review - Lancashire and Blackpool Tourist Board

More than 10,000 followers onTwitter and Facebook

Page 11: The 2011 Review - Lancashire and Blackpool Tourist Board

More than 570,000emails sent to our visitors

Page 12: The 2011 Review - Lancashire and Blackpool Tourist Board

Biggest day online: Bonfire night with nearly 17,000

unique visitors

Page 13: The 2011 Review - Lancashire and Blackpool Tourist Board

Four rural Lancashire businesses given capital support to the value

of £175K through the Tourism Connect project

Page 14: The 2011 Review - Lancashire and Blackpool Tourist Board

£1.7m worth of Business Tourism enquires were sent to

members of Lancashire and Blackpool Conference and Meetings

Page 15: The 2011 Review - Lancashire and Blackpool Tourist Board

We welcomed 59 new members to Lancashire and

Blackpool Tourist Board

Page 16: The 2011 Review - Lancashire and Blackpool Tourist Board

Next year we look forward to anothereventful year