the 2011 review - lancashire and blackpool tourist board
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A snapshot of some of our achievements in 2011
Visit Lancashire’s marketing activity provided a
net Gross Value Added of nearly £3.3million and 133 Full Time Employment jobs
PR coverage with a value of
£3.5 millionReaching over 25million consumers
For every £1 that LBTB and its partners invested in Visit
Lancashire’s marketing activities, £33 of additional income was
generated from the visitor
Over half a million enquiries serviced in 2011 by Lancashire
Tourist Information Centres
A record 165 businesses entered The Lancashire and Blackpool
Tourism Awards 2011
Over 2,000 delegates completed Welcome to Excellence customer
service training programmes
Welcome to Blackpool trained its 3,000th delegate
Nearly 1,000,000 unique visitors on
visitlancashire.com
More than 10,000 followers onTwitter and Facebook
More than 570,000emails sent to our visitors
Biggest day online: Bonfire night with nearly 17,000
unique visitors
Four rural Lancashire businesses given capital support to the value
of £175K through the Tourism Connect project
£1.7m worth of Business Tourism enquires were sent to
members of Lancashire and Blackpool Conference and Meetings
We welcomed 59 new members to Lancashire and
Blackpool Tourist Board
Next year we look forward to anothereventful year