thawing the "frozen middle" - sgfla
TRANSCRIPT
Em Campbell-Pretty Partner, Context Matters @PrettyAgile www.prettyagile.com au.linkedin.com/in/ejcampbellpretty/ [email protected]
Thawing the “Frozen Middle”
Middle Management
Time for a quick exercise
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Source: http://www.solutionsiq.com/what-is-an-empathy-map/
NOTE YOUR THOUGHTS ON THE EMPATHY MAP
What about me?
Source: http://dilbert.com/strips/comic/2009-05-25/
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Source http://www.implementingscrum.com/2006/09/11/the-classic-story-of-the-pig-and-chicken/
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Beware of wolves in coach’s clothing
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” Those who can read and don’t, are
only marginally better off than those
who can’t.” -Verne Harnish
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GO TO THE GEMBA
"Farming looks mighty easy when your plow is a pencil and you're 1,000 miles from the corn field."
— Dwight Eisenhower
ENCOURAGE TEAM TO USE PHYSICAL WALLS
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“The vulnerability paradox: It's the first thing I look for in you and the last thing I want you to see in me.”
- Brené Brown
BUBBLE UP
The role of management is to support the people
who do the work.
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COMMUNICATE THE VISION
PROVIDE TRAINING TO EVERYONE
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FUND TECHNICAL ENABLERS
PROTECT THE TEAMS
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CARVE OUT TIME FOR INNOVATION
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LET GO & TRUST THE TEAM
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• Tap into your empathy • Be a friendly ear • Encourage and enable learning • Help them display vulnerability • Help them transition to their new role –
Supporting the people that do the work
THAWING THE “FROZEN MIDDLE”
Em Campbell-Pretty Partner, Context Matters @PrettyAgile www.prettyagile.com au.linkedin.com/in/ejcampbellpretty/ [email protected]
WANT TO KNOW MORE?
Check out my blog: • Advice for coaches on “dealing with” management: http://bit.ly/FrozenMiddle • Book Clubs at work - Are you serious? http://bit.ly/AgileBookClub • Leading Through Vulnerability: http://bit.ly/LeadingVulnerability • Bubble Up: http://bit.ly/agilebubbleup • An Agile Team of Agile Leaders: http://bit.ly/AgileTeamOfLeaders • Train everyone: http://bit.ly/TrainEveryone
Note: all links are case sensitive