Dileep Maddukuri2/10 Wilkinson road ? Ellerslie Auckland 1060 Mobile: 0224382137Email: mrdileep@hotmail.com

Career Objective.

To obtain part time employment within Customer Service while I complete my studies. My previous roles have seen me exposed to all facets of Customer Service in both phone based and face-to-face environments. I have excellent communication skills and the ability to communicate with customers on all levels. I am now looking to utilize my previous experience and exposure in a customer focused environment.

Transferrable Skills.* Excellent verbal and written communication* Comprehensive problem solving abilities.* Good time management skills and work well under pressure.* Positive attitude and willingness to learn.* Self motivated and enthusiastic in learning new skills..

Employment History.

Edelweiss Financial services, Hyderabad, INDIA 2010 Dec ? 2011 AugManagement Trainee

Responsibilities And Achievements Attended the phone calls and listened to the customers for their complaints? focused on the human relations? Guided the clients with these best suitable products.? Worked with set standards and maintained the quality.? Created a positive customer services spirit among the employees.? Disciplined, dedicated and soft-spoken to the customers.? Struggled hard for the better marketing and goodwill of company.? Suggested new plans for better marketing and advertisement.? a introduced new products and services to the customers and increased the sales of company.

2. Karvy Private Wealth, INDIA 2011 SEP ? 2014JUNCustomer Service Representive

Responsibilities And Achievements To advise clients on research calls and advising them with Equity Investments,Keeping abreast of market changes and analysing stock movements/ finance of the companyUpdating clients on research calls and advising them on asset allocation within their portfolioEnsuring adherence to compliance norms of the organizationShould be working on primary markets.Advisory should happen either voice based, Chat based, Email based or inbound calls.

3. Jesus calls NZ Trust Auckland, New Zealand (Voluntary work)Administration Support Jul 7 2014 to till Da

te.

Responsibilities And Achievements

as a administrative assistant to Jason prasad my job description was very diverse doing everything from editing, to data entry, customer support, personal ministry to supporters, filing with the NEAT file system, purchasing, contacting vendors, all mail responsibilities, purchasing, selecting furniture and art, and performing hospitality for our nonprofit organization.

4. Maungakiekie Electorate Administration Support Fixed term till October

Responsibilities And Achievements

Administrativeÿsupportÿstaff assist the Returning Officer( Philip Wilson) to prepare for and conduct general elections, by -elections and referenda within a designated electorate that maintain public and political confidence by ;Supporting electorate management and staff in the delivery of electoral events;delivering high quality services to parties,Candidates and voters on the general and Maori rols with in your electorate.

Education credentials.Pursuing: Business Diploma (Level 7) in New Zealand School of education.Bachelors in computerscienceMasters Of Business Administration (IMI BELGEIUM)Bachelors of technology In Computer science.

Interests.Cricket, And Gymnasium.

Referees.Nirmala Konapur , People Max, Communication ambassador 0223070863Erin hanifin, Electroate Commission, Hr managerPh:0272977753Jason Prasad ,Jesus Calls Nz trust, Cordinator JesusPh :0274772937

Dileep kumar Maddukuri 3 of 3 pages