texas woman’s university denton . dallas . houston career ... · 02 dear students, we know that...

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Texas Woman’s UniversityDenton . Dallas . Houston

Career Connections CenterJob Search Handbook 2016 – 2017

Services03 TWU Connect04 The Career Connections Center 06 Career Fairs

TABLE OF CONTENTS

03 07

13 27

Resources07 Self-Evaluation 09 Networking & Social Media12 Job Search Record & Employer Information Form

Documents13 Resumes 21 CV 22 Professional References 23 Letters

Interviews27 Dress for Success 29 Types of Interviews 31 Successful Interviews33 Sample Questions

Please connect with the employers who helped to make this publication possible (listed on the inside front cover and at the back). When you contact them, please tell them you saw their advertisement in the TWU Job Search Handbook.

Entire contents © Copyright 2016 by the Office of the Career Connections Center, Texas Woman’s University. All rights reserved. Reproduction in whole or part of this publication without written permission of the publisher is prohibited.

For Advertising Information Call: 940.898.2950

01 Job Search Handbook 2016 – 2017

Meet the Staff

Marie Zubiate, Career ConsultantSherri Williams, Assistant Director, Employer RelationsLisa Garza, DirectorGlenn Jensen, Career ConsultantAmber Coffee, Career Consultant

Not Shown: Elizabeth MacDonald, Career ConsultantReneé Patchin, Associate Director, Consulting & ProgrammingHamaria Crockett, Career Consultant - Dallas

02

Dear Students,We know that you are working hard to earn your degree, but we also know that finding the right job can be a lot of work, too. You might have heard someone say, “Searching for a job IS a job!” In many cases this will ring true, but know that the Career Connections Center is here to provide you with knowledge, tools, and resources to help make your job search a success.

One such resource is this Job Search Handbook. Inside you will find strategies, techniques, and tips to help you be successful in your search. In addition, you can find more details on our website and via Optimal Resume, one of our newest online resources.

The Career Connections Center staff is always available to meet with you for more individualized job search help. Utilize our posted drop-by hours for a quick resume critique or make a job search or mock interview appointment with your Career Consultant.

Employers regularly call our office and ask how they can connect with students. We strongly encourage you to take advantage of the opportunity to meet employers through our Employer Connection Events. These are held throughout the year and allow you to hear directly from employers about internship and job openings, as well as to learn some tips for the selection process.

Call, email, or stop by our office and let us help you get started on the path to job search success. It’s never too early to begin!

Sincerely,

Lisa Garza

Director, Career Connections Center

PS – A special thanks goes out to the advertisers in this handbook – they make the publication possible. Please make sure to check them out!


SERVICES

Job listings are available through TWU Connect at http://www.myinterfase.com/twu/student/secure. Log in using your TWU username and password. Get started by uploading your resume: (My Account-->My Documents).

To search for open positions, hover over the tab above entitled Full-time, Internships, Volunteer & More, and select Search.

To see if TWU has ever worked with a company or agency (even if they do not currently have any open positions), click on Employer Directory. You can then search their website to look for additional information or to contact them directly.

If you have any questions, please feel free to call:

Full-time/Part-time positions: Career Connections Center 940.898.2950 Internships/Job-Shadowing positions: Pioneer Center for Student Excellence 940.898.4105 Volunteer Positions: Volunteer Services 940.898.3626

04Services

Career Connections Center

The Career Connections Center provides a number of programs and services to educate, develop, and assist TWU students in successfully meeting the challenges of an ever-changing world of work.

All TWU students are invited to take advantage of the following programs and services:Career Advising

Choose a major and connect your academics to a career path. Learn more about your values, interests, personality, and skills.

Career Fairs

Meet potential employers from a variety of industries who are recruiting for internship and job opportunities. Practice your networking skills. Make sure to dress professionally!

On-Campus Jobs

Work on campus and assist departments with a variety of tasks. Opportunities are posted throughout the year. Learn more on our website.

TWU Connect

View and apply for internship, part-time, and full-time jobs. Learn about on and off-campus career-related events. You already have an account – just log in and get started!

Resume, Interview, and Job Search Assistance

Bring your resume and get feedback in a drop-by setting. Schedule a practice interview. Learn the best ways to conduct a targeted job or internship search.

Workshops and Seminars

Learn about resume preparation, how to choose a major, interview techniques, how to prepare for career fairs, and more.

Presentations

Invite a Career Connections Center staff member to present to your organization. There are a variety of topics to choose from. Presentations are even available in the evenings or on weekends with advance notice – just ask!

Online Tools

Get help 24/7. Visit our website to utilize Optimal Resume, an online resume builder and mock interview tool, view career videos, and more.

Employer Connection Events

Hear directly from industry representatives about career paths. Explore new opportunities. Gain insight into the recruitment process.

Connect with us and design your plan for career success today!


Career Fairs

Career Fair 101 Game PlanCareer fairs represent a great opportunity to meet many employers in one place. Students often ask "How do I stand out from the crowd at a career fair?" Here's how:

Have a game plan and have a clue

Don't go into a career fair without knowing who's going to be there and who you want to speak with. Too many students just stumble upon an employer booth and ask basic questions that are answered on the home page of their website. Asking "what does your company do?" is a poor opening and a dead giveaway you've done no research. Instead, ask a question based on your research about a product, service, or program.

Even if you do happen to come across a company that you didn't intend to approach but looks promising, take a few minutes to sneak out and look them up on your phone. You want to make every recruiter feel like your top choice.

These days, companies have put themselves out there so much on the web and through social media that there's no excuse for not knowing basic information, such as core services and key players.

Understand how you're being evaluated

To make the recruiting process more objective, employers often have recruiters fill out a ratings sheet for each potential interviewee. These are usually standard and cover most of the following:

Confidence: Naturally, you will be anxious. The trick is to appear as if you're not. For example, look people in the eye when you speak, be secure in your delivery by practicing ahead of time, and watch how often you use similar filler words, such as um, ah, etc.

Etiquette: Candidates who ascend to the top of the "must have" list understand the basics of etiquette. This is about firm handshakes, addressing recruiters as "Mr." or "Mrs.," and following up with a post-meeting thank you note or e-mail.

These days, success is heavily reliant on interpersonal skills, meaning that having superior manners is more than just a courtesy. It's good business.

Leadership: Every recruiter scorecard has some ranking for leadership potential. As you may not have any real career experience, this will be evaluated by how you've spent your time on campus.

Have you assumed leadership roles within a student organization? Do you have volunteer experience? What interests or passions do you have outside of your classes that demonstrate leadership ability? Employers know that if you can lead in any of these capacities, those skills readily translate into the office environment.

Personal appearance: Dress like you're serious, and people will treat you like you're serious. For fairs, this means a suit every time.

Professionalism: Have your elevator pitch ready because there's a good chance you'll be asked some form of the question "Tell me about yourself." Your response should be one to two minutes, extremely focused, and include some general background information, demonstrated leadership, and what you will bring to an organization. From your research, be able to tailor it to the company you are speaking with.

For example: "I grew up in Little Rock but moved here to attend TWU. I'm a junior this year with a major in accounting and a minor in communications. I know that accounting today is more than numbers in a box, so I felt my communications courses would prepare me for the demands of client service. I'm a member of the student government, serving as co-chair of the commuinity outreach commitee. In that role, I've organized projects for the United Way and Habitat for Humanity.

I've researched your company and I know that you offer the resources of the 'Big 4' with the personal touch of a smaller firm, and I believe that combination will give me the best opportunity to contribute and grow my career in the long run."


RESOURCES

Self-Evaluation

You must evaluate both what it is you want from your job as well as yourself prior to an interview. Regardless of the type of position for which employers are hiring, certain abilities and strengths are necessary. Check the items below that are most important to you. Then, using the information on the page to the right, rate yourself for each trait and think of examples. Examples may come from your academic background, work experience, extracurricular experience, volunteer experience, or life experience. If you identify weaknesses, think of how you plan to overcome and correct them.

• Advancement

opportunities

• Benefits

• Child care

• Company travel

• Contribution to society

• Corporate culture

• Co-workers

• Doing detail work

• Educational benefits

• Geographic location

• Hours

• Impressive title

• Independent thinking

• Intellectual challenge

• Job security

• Lack of pressure

• Meeting people

• Opportunity to learn new

skills

• Physical location

• Physical surroundings

• Recognition

• Salary

• Sick leave

• Support for professional

participation

• Type of supervisor

• Vacation

• Working as a team

member

08Resources

According to employers, these abilities and strengths include communication skills, problem solving and decision-making skills, flexibility, openness to new ideas, and innovativeness.

Ability to Communicate

Can you organize your thoughts and ideas effectively and express them clearly when speaking or writing? Can you present your ideas to others in a persuasive manner?

Ability to Handle Conflict

Can you contend with stressful situations and antagonism successfully?

Competitiveness

Do you have the capacity to compete with others and the willingness to be measured by your performance in relation to that of your competition?

Direction

Have you defined your basic personal needs? Have you determined what type of position will satisfy your knowledge, skills, abilities, and goals? Do you know what you want from your career?

Energy Level

Do you demonstrate a motivation and the capacity to make things happen?

Flexibility

Can you effectively evaluate a variety of opinions on how to perform a task? Are you open to change and receptive to new situations and ideas?

Goal Oriented

Do you have the ability to identify, work toward, and obtain specific goals? Can you look ahead and make long-range goals?

Imagination

Do you have the resourcefulness and creative ability to confront and deal with problems that may not have standard solutions?

Initiative

Are you able to identify work that is meaningful and purposeful and then take action? Are you a self-starter?

Interpersonal Skills

Do you have the ability to bring out the best efforts of others so they become effective, enthusiastic team members? Can you involve others in decisions that affect them and help them to develop to their full potential?

Leadership

Do you have the ability to guide and direct others in order to obtain a recognized objective?

Maturity

Do you have the maturity to accept and follow through on responsibilities? Do you relate with supervisors, co–workers, customers, or clients in a professional manner?

Punctuality

Do you arrive at work, meetings, etc. on time? Do you meet deadlines on work projects?

Self-Confidence

Do you demonstrate a sense of maturity and direction that enables you to deal positively and effectively with people and situations?

Self-Knowledge

Can you clearly recognize your strengths and weaknesses - assess your own capabilities realistically and see yourself as others see you?

Sense of Humor

Can you laugh at yourself? Can you use humor to alleviate otherwise stressful situations?

Willingness to Accept Responsibility

Are you the type of individual who recognizes what needs to be done and then is willing to do it? Will you go “the extra mile?”


Networking

Networking and Developing Your Personal Brands

In surveys, employment networking has been cited as the primary source in which jobs are found. Most surveys estimate that between 64% and 75% of all jobs are found using networking or personal contacts.

Before you begin, you need to ask yourself “Who is in my network?” Your network is everyone you know and anyone you may meet along the way to your job offer. Everyone you know needs to know what your career goals are, and being able to communicate the same information to new contacts is essential.

The importance of networking as a job hunting tool cannot be understated. Networking can help you gain access to job leads in advance of them being released to the public as well as getting your resume and application moved from the applicant file to the hiring manager’s desk. Actively networking yourself in your employment circles can make employers aware of your interest even before the openings exist.

Networking can be the key to an effective job search campaign. Without it, you could struggle to get noticed by employers. Very often, when employers forecast a future opening they will seek referrals from current employees and customers. Many companies have very generous referral programs for their employees to reward them if someone they refer for a job opening is hired.

Professional networking sites can aide in your career search by providing a platform for you to connect with potential employers and begin to develop your personal brand. LinkedIn is the predominant professional networking and social media platform for job seekers and companies recruiting potential employees. Your LinkedIn profile is a comprehensive online resume and fact sheet that is searchable by employers seeking qualified applicants. Your profile includes your education, achievements, professional activities, employment history, links to your personal web pages, and examples of your work. In addition to employers finding you on LinkedIn, you can search and connect with recruiters and follow companies and their job postings. LinkedIn has also become the number one job posting site in the U.S. Like most other job posting sites, you can create a saved job search that will e-mail job leads to you daily.

Not only can you network and search for jobs on LinkedIn, you can interact with your network by providing recommendations to colleagues, and requesting the same from past employers, professors, and co-workers. Recommendations are visible on your profile.

Social networking sites such as Facebook, Twitter, and Instagram, can also assist with your personal branding campaign. These sites offer a peer to peer means to network and connect with employers. However, it is important to monitor your public sharing on these platforms. Do not post, like, or re-tweet anything you would not want a future boss or co-worker to see. Employers may research your social media presence prior to scheduling an interview or providing a final offer of employment. Make sure your public profiles present a positive image to anyone viewing your online and social media activities.

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Company Research

One of the best ways to research an employer is to use the numerous internet and social media resources available to you. You can also utilize press releases, news media stories, and public documents to conduct more in depth research. Your research should answer two questions: Is the company culture, mission, and industry a good fit for you? What are the employer’s needs, and do you have the skills and education to meet those needs? Once you have done your research, it is time to begin your personal marketing campaign.

Contacting Employers

Once you have identified your selling points, focused on a target position and industry, and identified a list of companies that are a good match, you are ready to make contact with the employers. Prepare both a two minute introductory “commercial” highlighting your value as well as a brief written introductory statement that can be shared via e-mail or in a social media message or conversation. You will also want to prepare targeted resumes and cover letters for each position in which you intend to apply.

Contacting employers can be challenging. Be prepared to use all available resources. Your professional network, employers at career fairs, online postings, social media marketing campaigns, telephone, and in person cold-calling can all be methods to make initial contact with an employer.

Once you have applied, follow-up to be sure the employer has received your resume or application and to find out the next steps in the hiring process. During each interaction with the employer, ask them what the next step will be, and be prepared to take that step. Remember, not all interactions lead to an interview or a job offer. Rejection is as much a part of the process as moving forward. Do not become discouraged!

Your Career Connections Center staff can work with you to create a job search and marketing strategy to help you uncover your career opportunities. Attending Career Connections Center workshops and meeting with your Career Consultant are excellent first steps in your career success. Continued partnership with the Career Connections Center will have you well prepared for your professional career search, well in advance of graduation.

Resources


As posted in Careerrealism by Deborah Shane, the following is a list of 9 Tips for Becoming a Successful Networker. Many of these can be directly applied when you are attending a networking event, but most should be considered when doing any kind of networking, including online.

1. Share Your Passion, Authenticity, And Story People really connect with your real side and everyone has a story. It’s the new “elevator pitch.”

2. Target Your Audience Learn about the community where you are meeting. Research and find out about them on websites, blogs and through others that may know about them, or are members of the group.

3. Know The Guest List When you know some specific people that will be there, that you will want to meet, do your homework and find out about them. Company, awards, community activity, accomplishments. This is great fodder for conversation. How would you feel when someone you didn’t know yet, approaches you and says, “I loved the blog post you wrote on how to be a Mom and grow a business”? It certainly says something to me about them.

4. Work The Room Mix and mingle, and try to have several warm interactions. Don’t monopolize or be monopolized. Engage and encourage mutual conversation and include others into it.

5. Pair Up With A Mentor Find someone who knows the crowd and group and rely on them to introduce you around. Coming with someone others know and respect says something about you. “You are judged by the company you keep,” is the quote isn’t it?

6. Set Goals Have goals for what you want to accomplish and come out of the experience with: five warm connections, new friends, someone you can refer business to.

7. Be Inclusive Be inclusive and see how making connections for others makes sense both at the event and after. I have been amazed at how encouraging commonality and synergy can work with complimentary businesses.

8. Ask HCIHY (How Can I Help You?) This is the new benchmark for networking. Not what can I sell you, but how can I serve you. “Serving is the new Selling.” When people know you are in it for the right reasons and motives, the relationship naturally grows. Building trust, by freely sharing knowledge and being who you say you are takes time. Invest and commit to it with people you feel good potential with and demonstrate a mutuality with you.

9. Follow Up Follow up promptly and with purpose with those warm connections you made. Lunch, coffee, guest blog, mentor, referral, Skype, phone call, collaboration, link swap are only a few reasons to reach out and continue.

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Job Search Record & Employer Information Form

Position target

Employer

Address of interview

Phone

Date & time of interview

Person(s) to see

Travel instructions

Parking instructions

Description of position

Services/products of employer

Current information about organization

Specific points to make about myself in this interview

Questions to ask in this interview

Email Phone Interview Other

Resources


DOCUMENTS

ResumesThe resume is an essential tool in your effort to find a job. It is your sales brochure designed to present your capabilities. It consists of your educational background, accomplishments, and experiences. The resume must be an easy-to-read, well-structured presentation designed to convince a potential employer to invite you for an interview.

TipsThe following tips are suggestions that you should consider when writing and sending your resume to prospective employers:

• Use white or light colored paper in standard size (8½ x 11 inches). Many office supply stores sell resume paper.

• Be sure to include a cover letter with mailed and emailed resumes. When you email a resume and cover letter, create a short introduction to use as your email body.

• The resume should be easy to read, crisp, and have a consistent format.

• Always keep your resume up-to-date!

Key words describe skills using nouns and action verbs and are very important in your resume. Companies usually indicate key skills they are looking for in the job posting.

• Use synonyms in your resume – if you use the word, “Attorney”, also use the word, “Lawyer”.

• Do not use “I”, “me”, “my”, or other personal pronouns – simply begin statements with strong action verbs.

• Key words = experience + knowledge (be honest and do not exaggerate your skills).

Many companies use Applicant Tracking Systems (ATS), which scan resumes for key words and themes that match the job description. These words identify skills that the company is looking for to fill specific job postings. However, due to the use of this software, there are specific ways a resume should be formatted so that it will scan properly in to the company’s system.

• Do not use a template, invisible text boxes, special graphics, color, or shading. Always use a blank Microsoft Word document to create a text-only version of your resume for online submissions. Always submit your resume in a .pdf format and save more creative versions of your resume to hand to an employer in person.

• Use standard, non-decorative fonts in black ink only. Font sizes should be 14-16pt for your name and 10-12pt for the body of your resume.

• Margins should be equally set between .6 – 1 inch on all sides.

• Avoid folding or stapling your resume. If your resume is more than one page, create a header and/or footer with your name, contact information, and page number.

Always proofread your resume before you send it!

14Documents

FormatsChoice of format depends on your personal preference, career goals, and past experience. The two main formats with many variations include: Functional

Emphasizes capabilities, skill levels, and accomplishments rather than job titles or time spent at various jobs. This format is very effective for those who have limited work experience and want to emphasize skills, those who are changing careers, those re-entering after an absence from the job market, or those emphasizing a different aspect of their career. Do include an employment section after listing your skills and accomplishments.

Chronological

The most commonly used format, but sometimes not always the most effective for new college graduates. It lists information in reverse order of occurrence and demonstrates a steady work and education history. This format works very well for those moving upward in a career area.

ObjectivesAn objective statement is a one or two line statement of your career or job search goal. It is used in place of a longer summary, likely when a candidate has little to no experience related to their target position. Your objective should be specific to the type of position or field that you’re applying to and focus on what you can contribute to the position or company, not what you want or what you can gain from the experience.

NOTE: THE FOLLOWING SAMPLES ARE FOR REFERENCE PURPOSES ONLY – DO NOT COPY.

Management:

Seeking an entry-level management position with responsibilities including problem-solving, planning, organizing, and managing budgets.

Teaching:

A position as an Elementary School Teacher that will utilize strong teaching abilities to create a nurturing, motivational, and stimulating learning environment to help children achieve their potential.

Criminal Justice:

Seeking a full-time position in the field of criminal justice where education, initiative to succeed, and desire to serve will be of value in administering and safeguarding criminal and judicial processes.


SummariesA summary takes the place of an objective statement when a candidate has relevant experience in the field to which they are applying. A summary is longer than an objective and highlights the desired position and a few relevant qualifications.

Samples are based on examples presented in “Modernize Your Resumes and Cover Letters” by Wendy Enelow and Louise Kursmark of The Resume Writing Academy and Career Thought Leaders Consortium.


Modern Style:

Health and Social Service ManagerMental Health Program Coordinator | Social Worker Case Manager

Bilingual (English-Spanish) healthcare leader delivering top-notch health and social service outreach in rural and urban communities since 2005

Programmer Analyst / Software DeveloperAnalytical Thinker with 5+ Years’ Experience in the Healthcare and Pharmaceutical Industry.

Technical Expertise Includes: Command Interpreters • MySQL software • IEA Software Emerald • Microsoft Access

Microsoft Visual Basic • C++ • Python • HTML • JavaScript

Accounting & FinanceTaxation & Audit • Financial Planning & Investment • Intuit QuickBooks

ERP Software • Oracle PeopleSoft • MS Excel • HR Block Tax Software

Traditional Style:

• Outgoing and articulate, with excellent people skills. Frequently commended for communication and interaction skills with customers and colleagues.

• Proven ability to learn, retain, and apply new information quickly, with solid academic and employment achievements.

• Leadership abilities. Consistently gained increased responsibility through employment history and academic pursuit. Sound judgment and solid decision-making skills.

Detail-oriented, high-energy Chemical Engineering graduate with keen problem-solving and analytical skills as evidenced by the ability to provide analysis and recommendations to improve plant operations. Strong interpersonal, planning, and organizational skills as demonstrated in chemical engineering internships.• Contribute independently, or as part of a team, to coordinate and manage products ranging from floor layout designs and

thermodynamic calculations to the reproduction of obsolete parts.• Excellent performance records and personal reviews in three previous co-op positions.

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Relevant CoursesThe Relevant Courses section should be used on the resume when you need to demonstrate your knowledge of the industry when you have little to no relevant work experience. Choose your most impressive courses; try to avoid listing the entry-level ones.

This section is best paired with the Academic Projects section. Together, both sections are an excellent way to utilize your degree for your job goal. To format the section, simply list your classes using multiple columns. Course numbers, descriptions, and grades are not necessary.


Relevant Courses

Financial AccountingCalculusMacroeconomics

Management Accounting Business Finance Organizational Development

Academic ProjectsAcademic projects are used to demonstrate your knowledge of an area or industry when you have little or no experience. Anything done in class, except tests, can be presented as a project. Examples include presentations, papers, group work, case studies, and research. All academic projects should be written in active voice using the strongest action verbs possible. In this suggested format, include a title and keep the overview to two to three lines, providing only enough information so the prospective employer can ask questions.

NOTE: THE FOLLOWING SAMPLES ARE FOR REFERENCE PURPOSES ONLY – DO NOT COPY

Psychology Research ProjectInvestigated psychophysiology, schema, and depression in young adolescents. Conducted physiological measurement and clinical diagnostic interviewing to determine patterns of behavior.

Comparison of Accounting SystemsResearched and compared the accounting systems of two international companies to determine long-term strategic direction and to make financial recommendations for improving revenue.

Documents


Result/Accomplishment StatementsResult and accomplishment statements are used when describing previous experience to show the employer written proof of your results, achievements, and successes. They demonstrate what is unique about you and how you can add value to a potential position by citing specific examples. Simply listing duties or responsibilities from your job description are not enough – focus on what you actually did and how your efforts impacted your position, the project, or organization.


You can develop result and accomplishment statements using several methods, which are described below:

SOAR

Statement of Action – What did you do? (Action verb)Occurrence of Action – How often action occurred/took place (daily, weekly, annually, etc.)Amount of Action – How much, how many? (20%, 50+, over 100, $1M, etc.)Result of Action – Result/outcome of efforts (increased, decreased, designed, saved, implemented, etc.)

Managed a technical crewManaged a technical crew on a daily basis

Managed a technical crew of over 20 people on a daily basisManaged a technical crew of over 20 people, on a daily basis, that increased production 3 quarters in a row.

PAR/CAR

Problem/Challenge – Problem/challenge/opportunityAction – Action taken to solve the problemResult – Result or outcome of your efforts

STAR

Situation/Task – Situation or task at handAction – Action takenResult – Result of action taken

Additional Result/Accomplishment Statement Examples:

• Selected as Freshman Orientation Leader; acclimated 150 new students to college environment through guided tours of campus and presentations over a 3-day period.

• Trained over 200 new insurance agents in a 2-month time frame on the legal, ethical, and regulatory aspects of insurance and securities sales.

• Recognized and promoted to Assistant Sales Manager within 1 year for consistent customer service-oriented attitude, product knowledge, and leadership capabilities.

Using these types of statements are especially effective during a behavior-based interview, which is based on the premise that the most accurate predictor of future performance is past performance in similar situations. Behavior-based interview questions focus on learning about your past "behavior" in specific work situations. Refer to page 30 for more information on behavioral interviews.

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Transferable SkillsYou have obtained many skills throughout your life: working, being a student, participating in extracurricular activities, and even personal experiences have all contributed to your skill set. Skills which can apply to many different jobs or areas are called transferable skills. They are especially handy to use if you have no relevant work experience or if you are changing career paths. Incorporating these into your work experience section will help showcase the applicable skills you have to offer the employer. Remember, simply listing that you have these skills is not enough. You must include how you used these skills in order to prove you possess them, and show how they are relevant and applicable to the employer.

Below is a list of transferable skills to help you get started.

Communication

Speaking effectivelyListening attentivelyWriting conciselyEditing

Providing appropriate feedbackPerceiving nonverbal messagesFacilitating group discussionExpressing ideas

Negotiating and persuadingSpeaking a foreign languageReporting informationDescribing feelings

Research and Planning

Creating ideasSetting goalsForecastingAnalyzing

Extracting informationIdentifying resourcesDeveloping strategiesPredicting outcomes

Gathering informationSynthesizing dataSolving problemsDefining needs

Human Relations

Developing rapportBeing sensitiveCounselingAsserting

Perceiving feelings and situationsProviding support for othersDelegating with respectConveying feelings

Representing othersCooperatingMotivatingListening

Organization, Management, and Leadership

Initiating new ideasManaging groupsManaging conflictCoaching

Decision making with othersDelegating responsibilitySelling ideas or productsHandling details

Coordinating tasksPromoting changeCounselingTeaching

Work Survival

Being punctualMeeting goalsCooperatingOrganizing

Setting and meeting deadlinesImplementing decisionsAccepting responsibilityManaging time

Attending to detailEnforcing policiesMaking decisionsEnlisting help

Documents


Action Verbs

Initiative & Creative

ActedAdaptedCombinedCompetedConceivedCreatedCustomized

DevisedDiscoveredDisplayedDrewEarnedEffectedEntertainedFashionedFounded

IllustratedImprovisedIntroducedIntegratedIntroducedInventedLaunchedMadeModeled

ModifiedPerformedPhotographed RevisedRevitalizedShapedStartedVisualized

Interpersonal & Team

AdvocatedAidedAnsweredAssessedAssistedContributedConvincedCooperatedCounseled Demonstrated

DiagnosedEducatedElicited EnabledEncouraged EnlistedEnsured Expedited FacilitatedFamiliarizedFurtheredHelped

InfluencedInspiredInvolved InsuredIntervenedJoinedModeratedNegotiatedParticipatedPersuadedPreventedReconciled

RecruitedRehabilitated Represented ResolvedSimplifiedSoldSuppliedSupportedTreatedVolunteered

Organizational

CatalogedCategorizedChartedCheckedClassifiedCodedCollectedCompiledCorrectedDispatched

DistributedFiledLoggedMonitoredObtainedOperatedOrderedOrganizedPreparedPrioritizedProcessed Proofread

ProvidedPurchasedRecordedRegisteredReorganizedReservedRespondedRetrievedRouted ScheduledScreenedSet up

Specified StructuredSubmittedSuppliedSystematizedTabulatedTrackedTradedUpdatedValidatedVerified

Analytical & Research

AccomplishedAccountedAcquiredAdjustedAllocatedAppraisedAudited BalancedBudgeted

ComparedCompiledCompleted Critiqued DealtDetectedDevisedEstimatedExamined ExperimentedExplored

ExtractedForecastedFormulatedFoundGatheredInvestedInvestigatedLocatedMeasuredNettedProjected

ProvedQualifiedReduced ResearchedSearched SurveyedTackledTested TradedTroubleshotUncovered

20

Communication

AddressedAdvertisedAdvisedArticulatedAuthoredBeganClarifiedCoachedCollaboratedCommunicatedComposedCondensedConductedConferredConfrontedConsulted Contacted

ConveyedCorrespondedDebatedDefinedDescribedDevelopedDiscussedDocumentedDraftedEditedExhibitedExplained Expressed FocusedFormulatedFurnished GuidedInformed Instilled

InstructedInteracted InterpretedInterviewedLecturedListenedLobbiedMarketed MediatedObservedOutlinedParticipatedPresentedPrintedPromoted Proposed PublicizedPublishedQuestioned

ReferredReinforced Reported RespondedStimulated Solicited SpecifiedSpokeSuggestedSummarizedSynthesizedTalkedTaughtTrainedTransmittedTranslatedTutoredWrote

Management & Leadership

AcceleratedAchievedAdministeredAnalyzedAppointedApprovedArbitratedArrangedAssignedAttainedAuthorizedChairedConsideredConsolidatedControlled Converted

CoordinatedDecidedDelegatedDirected EliminatedEmphasizedEnforcedEnhancedEstablishedEvaluatedExecutedExpandedGeneratedHandledHeadedHiredHostedImplementedImproved

IncorporatedIncreasedInitiatedInnovatedInspectedInstitutedJudgedLedManagedMerged MotivatedNavigatedOrganizedOriginatedOverhauledOversaw PlannedPresidedPrioritized

ProducedProvidedPushed RecommendedReorganizedReplacedRestoredReviewedScheduledSecuredSelectedServedStaffedStreamlinedStrengthenedSucceededSupervisedTerminated

Technical

AdaptedAppliedAssembledBuiltCalculatedComputedConceptualized

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Documents


Curriculum Vitae Preparation

Curriculum Vitae (CV) vs. Resume

A curriculum vitae (CV) is a summary of your education, professional history, and job qualifications. A CV is used primarily when applying for academic, scientific, or research positions. It is also applicable when applying for fellowships, grants, and international positions.

Many use the terms curriculum vitae and resume interchangeably. But, they are two different documents. The primary differences are length, the content, and the purpose. A resume is a one or two page summary of your skills, experience, and education. A CV is a longer (two or more pages), more detailed synopsis. It includes a summary of educational and academic backgrounds as well as teaching and research experiences, publication, presentations, awards, honors, affiliations, and other details.

The components of your CV should be tailored to meet your needs and sell your strengths. The following is a list of the major components of a CV.

CV Components

Some of these components won't apply and the order in which they appear on your CV should reflect the degree of importance you attribute to them.

• Education• Thesis/Dissertation Title• Coursework• Licenses/Certificates• Teaching Interests • Teaching Experience• Research Interests• Research Experience• Research Skills• Laboratory Experience• Instrumentation Experience• Specialized Skills• Publications / Works-In-Progress• Presentations• Community Service• Professional Affiliations• Honors/Awards• Co-curricular Activities• Foreign Languages• Travel

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Professional References

In today’s competitive job market, prospective employers faced with the challenges of hiring qualified employees will check job references by contacting previous employers. Checking your references is the only real means a company has of verifying the skills and experience you presented in your resume and during the interview. Just one mediocre or poor reference could cost you the job.

Tips:

1. Select professional references who can speak to your skills, strengths, work performance, personal characteristics, capabilities, and professional promise. When possible, select current or past employers and academic faculty as references.

2. Select three to six references. A mix of employers and academic faculty as references provides potential employers an overview of your capabilities and characteristics.

3. Always request permission from potential reference prior to completing applications and interviews. If they gave you permission to use their names a long time ago, contact them again to renew their permission and alert them to a new job hunt.

4. "Interview" each reference by asking what they might say about you. This helps you insure the reference will be positive. In addition to providing a current copy of your resume, suggest areas of performance or accomplishment you wish your reference to mention. This helps them to effectively present your qualifications.

5. Provide references on a separate sheet; do not include on the resume.

6. In an attempt to present yourself and your job search credentials in an organized manner, be consistent and use the same format on your reference page that was used in the heading section of your resume (name, address, telephone number, and email). Consider this heading as your letterhead and use on all correspondence to the potential employer including resume, cover letter, and reference page. See list of references below.

Janet DoeDirector of Human Resources

(972) 555-1234 [email protected]

XYZ Company1113 Willow BendDallas, TX 75038

Kelley Greene3408 Glenview DriveDallas, Texas 75038(972) [email protected]

References

Robert Weisnhimer President

(808) 732-4567 Email Address

ABC Company1515 Cooper DriveDenver, CO 50324

Documents


Letters

Cover Letters

The cover letter introduces your resume. A cover letter, if well written, will get the employer’s attention and motivate him/her to carefully read your resume.

Basics

• Where possible, write to a specific individual – if name unknown, use "Dear Hiring Manager."• Each letter must be tailored to an organization and job sought.• Keep the letter brief – never more than one page.• Use simple and correct grammar.• The letter must be typed with no errors and on a good grade of bond paper.• The letter should reflect your personality, but since it is a business letter, keep it professional.• Be sure to sign your letter and always include your return address.• Proofread your letter carefully.• Keep a copy of all your correspondence.• Record the information on your Job Search Record (See Page 12).• Give examples of accomplishments without repeating your resume.

General Outline

First Paragraph: Use a powerful first sentence that summarizes your top skills and experience to grab the reader’s attention. State why you are writing, name the position or type of work for which you are applying, and mention how you heard of the opening or organization.

Middle Paragraph: Explain why you are interested in working for this employer and specify your reasons for desiring this type of work. If you have had relevant work experience or related education, be sure to point it out, but do not repeat your resume. Emphasize skills, accomplishments, and abilities that relate to the job for which you are applying. Be sure to do this in a confident manner and remember that the reader will view your cover letter as an example of your writing skills.

Closing Paragraph: Refer the reader to your enclosed resume or whatever media you are using to illustrate your training, interests, and experience. Have an appropriate closing to pave the way for the interview by indicating the action or steps you will take to initiate an interview.

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Sample Cover Letter

7678 Ginnings RoadDallas, TX 76505 (214) 555-1234 Date Mrs. Darlene McCauleyDirector of PersonnelComputer World, Inc.155 West 9th StreetNew York, NY 10011

Dear Mrs. McCauley: Does your company need an employee with computer networking and training experience? If so, then I am the employee for your hiring needs. I am applying for the position of System Analyst at Computer World, Inc. which was advertised on the Texas Woman’s University Career Connections Center website during the week of June 9th.

My Bachelor of Science degree is in Computer Science which I received from TWU in May 2016. My academic training has provided me with a strong knowledge of mainframes and microcomputers, as well as a variety of software applications. As a consultant in the Texas Woman’s University Computer Science Lab, I was responsible for maintaining a network of 25 computers, supervising 6 staff members, and providing weekly tutorial sessions for groups of up to 18 students and faculty. In addition, I have been an avid follower of new developments in computer software. I am confident that the combination of my educational and practical training will enable me to immediately contribute to your organization.

I would welcome the opportunity to meet with you personally to further discuss my background and qualifications. I will call you next week as a follow up to confirm receipt of my application documents, to provide any additional information if needed, and to discuss a convenient time that we may meet personally.

Sincerely,

Juanita Ramirez

Juanita RamirezEnclosure: Résumé

Documents


6489 Olympic RoadManhatten, KS 53209(972) 555-6667

Date

Ms. Alice StephenIT ManagerMultimedia Corporation1232 Main StreetManhatten, KS 53209

Dear Ms. Stephens:

It was a pleasure meeting with you today. Thank you for taking the time to discuss with me your opening for a Staff Analyst. After our discussion, I am convinced there is a match in the position and my qualifications.

I enjoyed the opportunity to learn more about the goals and future plans of Multimedia. I especially enjoyed our discussion of the new developments in process at your firm and the role of the staff analyst in those developments.

As we discussed during the interview, I will call you next week so we may further review the position and the progress toward selecting a candidate. I believe my selection as that candidate could prove beneficial to both of us.

Sincerely,

Joseph Berkenstock

Joseph Berkenstock

Thank You Letter

• Handwritten, typed, or emailed• Email day of interview, then consider following up with a typed letter sent via mail.• Thank them for their time• Include a key point of the interview• Lead them toward another meeting• Express your willingness & desire for the position• Include copy of resume

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Exploratory Letter

1501 Yellow Rose DriveDallas, TX 75241(972) 555-6667 Date Arthur Works, DirectorEast Side Museum of Art7766 Elmwood DriveJefferson, TX 75244

Dear Mr. Works:

I just read in the May issue of Metro that small museums are experiencing increased attendance and popularity. Also, when reading last Sunday’s Dallas Morning News, I saw the article about your museum’s recent success and was intrigued by your analysis of the trends.

It struck me that beginning a career in arts and administration at the local level might make good sense rather than targeting large metropolitan museums. I would like to get your advice about the logic of this strategy. As an art history major at Texas Woman’s University, I am trying to get a head start by doing some research on summer internship possibilities.

Gaining firsthand experience seems very important with beginning a career in arts administration. I have been involved in the Docent Society at Denton County’s Historical Museum as a volunteer guide. Last summer, I spent 15 hours a week working as an intern at the Children’s Museum in Fort Worth. Also, in my major, I am concentrating on American artists of the 19th century.

I would greatly appreciate half an hour of your time to explore any ideas you might have regarding job search strategies and careers in museums. I will call you next Tuesday to discuss arranging a convenient time that we may meet. I look forward to talking with you.

Sincerely,

Sandra Smith

Sandra SmithEnclosure: Résumé

Documents


Dress for SuccessIn most job interviews, when it comes to appearance, conservatism and conformity are in order.

Guidelines for Women and Men:

1. Conservative two piece business suit (solid dark blue, black, or gray is best).2. Conservative long-sleeved blouse/shirt (white is best, pastel is next best).3. Clean polished conservative shoes.4. Well-groomed hairstyle.5. Clean trimmed fingernails.6. No cologne or perfume.7. Empty pockets - no bulges or clanking coins.8. No gum, candy, or cigarettes.9. Professional briefcase or portfolio.10. No visible body piercing (nose rings, eyebrow rings, etc.).

INTERVIEWS

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Women

• A suit with a knee-length skirt and a tailored blouse is most appropriate.• Conservative hosiery at or near skin color.• Minimal use of make-up.• Jewelry in moderation.

Men

• Necktie should be silk with a conservative pattern.• Dark socks and shoes.• Mustaches and/or beards must be neat and trimmed.• No rings other than college and/or wedding ring.• No earrings.

Interviews


Types of Interviews

Informational Interviews

Informational interviews involve interviewing professionals working in careers that are of interest to you. The purpose is to get as much information about a particular occupation or organization from someone who has firsthand knowledge. Informational interviews allow you to explore career options and assist with career decisions.

Also use informational interviews to expand options or even to eliminate choices. The preparation involved and the experience you gain are excellent ways to prepare for actual job interviews. Personal contacts made through informational interviews can often lead to information on job openings and referrals.

Locating People to Interview

Utilize your network of friends, relatives, instructors, fellow students, neighbors, professional networking websites, etc. to locate professionals to interview. Ask them if they know of someone who works in the field that you are interested in.

Utilize LinkedIn and also contact the TWU Office of Alumni Relations and the Career Connections Center; they may be able to provide information regarding graduates who are working in the field.

Preparing for the Interview

Conduct as much research about the occupation and organization as possible. Utilize sources such as the O’NET at www.onetonline.org, the Occupational Outlook Handbook at www.bls.gov/ooh, www.vault.com, www.glassdoor.com, and www.linkedin.com to obtain information. This will help you develop relevant questions to ask during the interview.

Potential Questions

The following is a list of questions. Develop your own list that is suitable based on your research.

Education

• What degree is necessary for an entry-level position?• What special knowledge is necessary?

Experience

• What training or experience is required? • What types of jobs could lead to this position?

Future

• What is the demand for employees in this field?• What are the opportunities for promotion?• How do you see the jobs in this field changing in the

future?• What are some related occupations for someone who

might be interested in this field?

Skills

• What type of work is performed? • What particular skills are needed for the job?• What personality traits are required?

Work Conditions

• What is the environment like?• Do employees work individually or as a team?• How is the culture here different from other organizations?

Personal

• How did you get started in your career?• What do you like most about your job?• What do you find most challenging?

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Behavioral Interviews

Behavior-based interviewing occurs when the questions asked by the interviewer are focused on the applicant’s prior actions and behaviors. It is based on the premise that the best way to predict future behavior is to determine past behavior.

In addition to questions found in many current resources, you should also consider the following in your interview preparation.

What Do Employers Evaluate in a Behavioral Interview?

Employers are looking for 3 types of skills: Content Skills, Functional - also called Transferable Skills, and Adaptive - also called Self Management Skills.

• Content Skills – Knowledge that is work specific such as computer programming, accounting, etc., expressed as nouns.

• Functional or Transferable Skills – Basic skills that are used to perform general tasks or functions of a job and can be transferred from one job to another such as organizational, communication, critical thinking, etc.

• Adaptive or Self-Management Skills – Personal characteristics such as dependable, team player, self- directed, punctual, etc., expressed as adjectives.

• Theoretical questions – Questions that place you in a hypothetical situation. These questions are more likely to test your skill at answering rather than in doing a good job. Example: How would you organize your friends to help you move into a new apartment?

• Behavioral questions – Questions that seek demonstrated examples of behavior from your past experience and concentrate on job related functions. They may include: Open-ended questions – these require more than a yes or no response. They often begin with “Tell me…,” “Describe…,” “When….” Example: Describe a time you had to be flexible in planning a work load. Example: Why did you decide to major in this program at TWU rather than a small private college or larger university?

How Can I Best Answer Behavior-Based Questions?

When answering questions, the applicant should recall recent situations that show favorable behaviors or actions, especially involving course work, work experience, leadership, teamwork, initiative, planning, and customer service.

A complete answer to a behavior-based question must explain the task or Problem for which you were responsible, the specific Action you took, and the outcome or Result of your actions, utilizing the PAR approach. Your answer must contain all of these components. Tell the interviewer a concise “story” (with a beginning, a middle, and an ending) about how you used a practical skill.

• Problem – Advertising revenue was falling off for the Daily News, and large numbers of long-term advertisers were not renewing contracts.

• Action – I designed a new promotional packet to go with the rate sheet and compared the benefits of DN circulation with other ad media in the area. I also set-up a special training session for the account executives with a College of Business professor who discussed competitive selling strategies.

• Result – We signed contracts with fifteen former advertisers for daily ads and five for special supplements. We increased our new advertisers by twenty percent (quantities are always good) over the same period last year at TWU rather than a small private college or larger university.

Interviews


Successful Interviews

Prior to the InterviewPreparation is key to successful interviewing. You should:

• Know how to look and act the part.• Know the company (products, services, customers,

organizational structure, etc.).• Know the job.• Know how to answer standard questions (see page 33).• Prepare questions to ask interviewer (See page 34).• Know what you need and where you are going.• Practice, Practice, Practice (mock interviews).

Mock Interview

Make an appointment in the Career Connections Center for a mock interview. Bring your resume, bring a job description for the position, and dress appropriately for an interview. If you bring a video tape, we will be glad to record your session. (Review the list of questions on pages 33 & 34 and practice your interviewing skills. You can also use Optimal Resume to practice and record a mock interview online at www.twu.edu/career-services)

Interview DayBe prepared to discuss the following:

1. How your interests, skills, values, personality, and goals match the position and organization.

2. How your education and work history relate to the organization and position.

3. What are your personal strengths? Your accomplishments?4. Why do you want to work for that organization?

Arrive 10 to 15 minutes early. Be cognizant of your surroundings, the other people who work there, and absorb the atmosphere of the organization.

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The InterviewGreet your interviewer with a firm handshake and direct eye contact. Let the interviewer indicate where you are to sit. Offer the interviewer a copy of your resume.

• Listen to the interviewer and adapt your style accordingly. • Try to ascertain why certain questions are being asked –

what are they really looking for? • Do not use negative terms about coworkers, supervisors,

companies, etc. • Express interest in the organization. • Be enthusiastic about working for the organization and

about your qualifications for the position. • Evaluate all interviews and make notes for future

interviews.

Group Interviews

Group interviews are common and you may find yourself across the table from several people who will all be asking questions. This can be intimidating but to make it less so:

• Make initial eye contact with the person asking the question.

• As you give your answer, include the others in the room by making eye contact with them.

• As you close your answer, return your attention to the person asking the question.

Common Reasons for Rejection

• Unrealistic expectations of first job; will not accept entry level position, entry level pay

• Lack of enthusiasm, commitment, interest in job• Attitude: “What can you do for me?”; conceited; rude • Late; not prepared for interview; no research on

organization; asks poor questions• Lack of planning for career – no purpose or goals• Poor explanation for low grades or bad references; makes

excuses; fails to take responsibility for actions• Poor nonverbal skills; inability to communicate clearly• Poor personal appearance• Negative attitude regarding previous employers/

professors

Helpful Interview Techniques1. Be enthusiastic, energetic, honest, and show interest.2. Be self-confident and smile.3. Be pleasant, friendly, courteous, and tactful.4. Maintain good eye contact.5. Listen carefully and answer the questions asked.6. Clarify and ask questions when needed.7. Do not discuss personal or controversial issues.8. Keep answers brief and to the point unless specifically

asked to elaborate.9. Be as relaxed, cool, and calm as possible.10. Use facial expressions and gestures to help communicate

your thoughts.11. Ask what will be the next step in the interview process.12. Ask for the job!13. Thank them for the opportunity.

Example: Thank you very much for taking the time to meet with me. I appreciate your consideration and interest in me. The possibility of my joining your company is very exciting. The interview has convinced me how compatible my background, interests, and skills are with your company’s goals. I am confident that my work would make this an effective position within your company. I would love to be a member of your team. (Remember that body language speaks as loudly, or louder, than words.)

Interviews


Interview Questions1. Tell me about yourself.2. What are your strengths? Weaknesses?3. What do you know about our organization?4. What do you look for in a job? 5. Why are you leaving your current job? What was wrong?6. How do you cope with stress on the job?7. What did you like least/most about your last job?8. What did you like least/most about your last boss?9. Why did you choose this major?10. Do you work well under pressure?11. What have been your three biggest accomplishments?12. What would you do if…? What if that did not work?13. How would someone you work with describe you?14. What percentage did you contribute to financing your

education?15. How will your major strengths help you in this job?16. Why do you want to work for this organization?17. How do your subordinates get along with you?18. What kinds of people attract you? Annoy you?19. Tell me about a time that you identified a problem and

took it upon yourself to solve it without being asked.20. Can you take instructions without feeling upset or hurt?21. What have you done that shows initiative and willingness

to work?22. Tell me about a situation in which you have had to adjust

to changes over which you had no control? How did you handle it?

23. What are your short-range and long-range goals?24. According to your definition, how successful have you

been so far? Why?25. Tell me what skills you have that lend to this type of work?26. Discuss a time when your integrity was challenged. How

did you handle it?27. What steps do you follow to study a problem before

making a decision? Why?28. What is the most difficult situation you have faced?29. Explain your role as a group/team member?30. What kind of books/magazines do you read?31. What salary do you expect, if we offer you this position?32. Do you have any questions for me?

Illegal QuestionsIllegal questions relate to personal information such as age, religion, or national origin. Title VII and other federal laws prohibit employers from discriminating against any person on the basis of sex, color, race, national origin, religion, age, physical challenges, or sexual orientation.

Interviewers may NOT legally ask about your religion, church, synagogue, the religious holidays you observe, or your political beliefs or affiliations. Example: Illegal – Does your religion allow you to work on Saturdays? Legal – This job requires working on Saturdays. Would that be a problem?

It is Illegal to ask about your ancestry, national origin, or parentage; nor can you be asked about the naturalization status of your parents, spouse, or children; nor about your birthplace. Interviewers CAN, and will, ask if you have the right to work in the United States.

It is Illegal to ask about your native language or what language you speak at home. You CAN be asked about the languages in which you are fluent, if pertinent to the job.

It is Illegal to ask about your age, date of birth, or ages of your children. You CAN be asked if you are over 18.

It is Illegal to ask about maiden name, marital status, number of children or dependents, or your spouse’s occupation.

With illegal questions, your response should be positive, even though your answer may not be direct. If you get angry, you most certainly will not get a job offer. If the questions become too pointed, you may ask innocently “Could you explain the relevance of that to the position?” This, of course, should be used as a last resort. Practice evasive answers to possible illegal questions.

Sometimes illegal questions result from poor training of the interviewer and don't necessarily reflect intended bias by the organization. If you feel you have been asked illegal questions or have been discriminated against in some way during the recruitment and interview process, you are encouraged to immediately bring your concerns forward to the director of the Career Connections Center. Call or email us at 940.898.2950 or [email protected].

Sample Questions

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Questions to Ask InterviewersQuestions about the job

1. How would you describe a typical workday?2. What are some of the objectives you would like to see

accomplished in this job?3. What is most pressing in the beginning? What would you

like to have done within the next 3 months?4. Would I be required to supervise other employees? 5. What are some of the more difficult challenges one would

face in this position?6. How does this position contribute to the company?7. Is there any travel involved with this position?8. What is the typical career path for this position?9. If hired, who would I report to?10. If hired, who would be the primary people I would be

working with?11. If hired, would I be replacing someone or is this a newly

created job?12. How would I get feedback on my job performance?

Questions about the company

1. How many employees work for the company?2. Can you tell me about the company’s goals?3. In what direction do you see the organization heading

over the next few years?4. How would you describe the culture of the company?5. What are some of the challenges of the organization?6. What significant changes do you foresee in the near

future?7. How has your company responded to the newest industry

trends?8. Is there anything else that you think I should know about

the company?

Questions for the manager

1. How would you describe your management style?2. How do you communicate with your employees?3. How long have you been in your position?4. What do you find most satisfying about working for this

company?

Questions focused on what you can offer an employer

1. What kind of person are you seeking for the position?2. What characteristics and skills would a person need to be

successful in this job?3. What additional skills, such as languages or computer

skills are particularly valuable?

Questions about the hiring process

1. What is the next step in the process?2. How will candidates be notified about the decision?

Interviews


Notes

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Career Connections Center

Texas Woman’s UniversityDenton . Dallas . Houston

Contact

Address Phone, Fax, & Online

Human Development Building, Suite 200 P.O. Box 425619 Denton, Texas 76204

Phone: 940.898.2950 Fax: 940.898.2956 Email: [email protected] Website: www.twu.edu/career-services