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Voice Over Internet Voice Over Internet ProtocolProtocolProposal from
IS/Telecom/Datacom division
What Is VOIP?What Is VOIP?
VoIP is a new form of telephone technology that uses IP packets to transfer voice over the internet instead of traditional analog signals over dedicated lines on the PSTN
Voice Over Internet ProtocolVoice Over Internet Protocol
How is VoIP different? ◦ Instead of using the traditional public switched network (PSTN) like regular phones, VoIP uses packet switching technology to transfer voice over virtual private networks and the internet.
What we propose: ◦ To lower costs and increase functionality by replacing our current telephone system with a new VoIP system.
Option 1: TELUS IP-OneOption 1: TELUS IP-One
Advantages ◦ Increased productivity
◦ Improved customer service
◦ Lower communication costs
◦ More integrative than telephone communication. Disadvantages
Training only for select group
Does not have print-ready formats for reports
Option 2: AT&TOption 2: AT&T
Advantages Eliminate data and telephony networking costs Productivity-enhancing features Single source provider for service delivery, customer care,
billing Business continuity with secure, reliable solution
Disadvantages Require that broadband already supplied Manually install telephone adapter Doesn’t give caller’s location
in 911 emergency
What We Are ConsideringWhat We Are ConsideringSection ComparisonSection Comparison
Sum of Rank VoIP ModelSection AT&T TELUS IP-One Grand TotalFunctional 10 7 17Security 3 4 7Technology 2 4 6User Interface 21 26 47Grand Total 36 41 77
What We Are ConsideringWhat We Are ConsideringFinancial ComparisonFinancial Comparison
Sum of Rank VoIP ModelPhase ID AT&T TELUS IP-One Grand TotalFinancial 25 10000 30000 40000
26 16438 0 16438Financial Total 26438 30000 56438Grand Total 26438 30000 56438
What We Want For petPROWhat We Want For petPRO
VoIP is necessary for petPRO ◦ Lower costs ◦ Increased connectivity and functionality
TELUS is the one for petPRO◦ More suited for us than AT&T ◦ Benefits of the features they provide
◦ Path of the future
Thank You Thank You