terryberry masteringp2precognition nov7 2011

7/26/2019 Terryberry MasteringP2PRecognition Nov7 2011

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Mastering

PeerPeer--toto--Peer RecognitionPeer Recognition

Mike Byam

Author of The WOW! Workplace

Managing Partner, Terryberry


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How does peer recognition impact your

business?

Best practices for peer recognition programs

today

Demo a new tool for peer recognition

Agenda

genda


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W W

W

s and Win

s and Win

If we address your question during todays live broadcast,

youll receive a complimentary copy of The WOW! Workplace

by Mike Byam.Get involved and be recognized

Connect with us online!

www.facebook.com/TerryberryCompany
http://www.facebook.com/TerryberryCompanyhttp://www.facebook.com/TerryberryCompany


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Yes, we have an existing peer program

We are planning to implement a peer program

We are investigating peer programs

No, we dont have plans for a peer program at this time

Do you have a peer nomination recognitiono you have a peer nomination recognition

program in place in your organization?

rogram in place in your organization?

Poll

oll


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Bridging the

G A P


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90.5%

0.5%

of organizations have a recognition program currently in place

65%

5%

of workers say they have not received recognition in the past year

HR Reporter, Gallup Survey

Only

31%

1% of employees are satisfied with the recognition they receive.

Workforce Management, SHRM Survey May 2011


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Day-to-Day

Manager/Employee interactions

Peer/Peer interactions

Formal

Structured recognition for defined criteria

Significant awards for significant achievements

Informal

Casual structure, defined criteria

Frequently minimal investment


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Monthly Weekly Daily

Recognition Drives Engagement

ecognition Drives Engagement

ENGAGEMENT

LEVEL

20% increase

35% increase

Daily Telegraph, Findings of David Brown,Director of Hewitt Associates

FREQUENCY


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Fortune magazine featured the

100 Best Companies to work for in America.

According to the study, praise and recognition are essential

building blocks of a great workplace. Positive recognition is often

considered to be the responsibility of managers, but Gallup has found thatemployees also cherish praise and recognition from peers. So, praise and

recognition do not just come from the top down anymore! Successful

companies find that a balance of formal and informal recognition

is the best

way to keep employees motivated and happy.


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Traditional Recognition New Peer2Peer Recognition

Micro Recognition Macro Recognition

Proactive Responsive

Transactional System Live & Interactive System

Administrator-driven User-driven

Management-led Peer-to-Peer


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42% of HR leaders say multi42% of HR leaders say multi--source,source, (manager,(manager,senior, leader, peer)senior, leader, peer)

ongoing feedback is the mostongoing feedback is the most

accurate appraisal of employee performance.accurate appraisal of employee performance.

-2011 SHRM/GloboforceEmployee Recognition Tracker Survey


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Peer Recognition:eer Recognition:

The Recognition Ball is in Everyones Court


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Peer Recognition,Peer Recognition,

a growing trenda growing trend

Towers Watson & Co.

Of over 400 firms surveyed this year,

30% used internal social networkingfor HR purposes.


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99% of HR leaders surveyed anticipate99% of HR leaders surveyed anticipate

employee engagement being a key challengeemployee engagement being a key challenge

they will face, yet nonthey will face, yet non--strategic engagementstrategic engagement

and recognition programs continue toand recognition programs continue to

pervade companies.pervade companies.

-2011 SHRM/GloboforceEmployee Recognition Tracker Survey


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Poll

oll

What do you feel is the biggest challengeWhat do you feel is the biggest challengeto successful peer recognition?to successful peer recognition?

Getting started

Managing/reviewing nominations

Giving appropriate public recognition

Having an exciting award mix

Getting employees to participate/nominate


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Best PracticesBest Practices

for Peer Recognition Programs


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Align withAlign withyouryour

Corporate ObjectivesCorporate Objectives

Think Macro, not Micro

Mission Statement: Mission, Vision, Values

ABCs: Attitudes, Behaviors, Contributions


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Only 37% of HR leaders said they tie employeeOnly 37% of HR leaders said they tie employee

recognition programs to corporate values.recognition programs to corporate values.

-2011 SHRM/Globoforce

Employee Recognition Tracker Survey


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CREATING AN EFFECTIVE NOMINATION FORMCREATING AN EFFECTIVE NOMINATION FORM

Less is More

Benchmark 3 criteria, max 5

Be clear & concise

Encourage specific comments


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TIERED AWARD STRUCTURETIERED AWARD STRUCTURE

Entry Level Award No management review

No tangible award

Largest number of recipients

Immediate recognition

2nd Level Award

Management review Predetermined tangible award

20%-25% of recipients


Exclusive Level Award Leadership review

Predetermined award selection

5%-10% of recipients


WOW

HIGH FIVE

ACE


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AWARD METHODOLOGIESAWARD METHODOLOGIES

Signature Awards:

pre-selected by level

Award Kits: symbolic award + seasonal gift

Award Selection: employee chooses award

Certificates: redeemable onsite

Ongoing Awards: upgraded for continued

achievement

Presentation Kits: on-hand for instantrecognition

Certificate

Award Selection/

Award Kit

Signature

Award


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MANAGING NOMINATIONSMANAGING NOMINATIONS

Who is responsible for Review/Approval?Supervisor/Manager

Company Leadership

Streamline the Review Process

Accessible

SimpleExpedient

Trackable


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BRANDING THE PROGRAMBRANDING THE PROGRAM

Communication Materials

Nomination Form

Awards

Presentation


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Acknowledge all nominations

Give special recognition of award recipients

Involve/acknowledge the nominator

Share nominator comments

Involve others

INCORPORATEINCORPORATE

PUBLIC RECOGNITIONPUBLIC RECOGNITION


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Who is giving recognition?Mentor

Who isnt giving recognition?

Training

What is being recognized?

Strengths/Challenges

Who is receiving recognition?Performance Review Material

Assess your Peer

ssess your Peer

-2-Peer Program

eer Program


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Review

eview

Think MacroOffer an Engaging Nomination Process

Design your Award Pyramid

Manage Nominations Expediently

Brand the Program

Include Live & Interactive Public Recognition

Watch our Peer Recognition Video

www.youtube.com/employeerecognition


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Demo of a Peer Recognition System


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Your Logo & Branding

CEO Welcome Letter

Your WOW Website

Employee Login


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Company Recognition Wall

Peer Interaction

Visibility for Successes


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My Peers

Find & Nominate Peers


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Nomination Wizard

Recognition Aligns with

Company Values

Award Levels for Small &

Large Achievements


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Personal WOW! Wall

Displays recognition youve

given and received

Redeem & Select Your

Awards


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Incorporate Service

Awards


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Admin Dashboard

Program Reports

Snapshot of Recent

Recognition Events

Review & ApproveNominations


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Integration


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employeeemployee

ENGAGEMENTENGAGEMENT

weve got an app for that.


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Q&A

with Mike

Learn about Terryberrys

effective employee recognition programs here:www.terryberry.com

To learn about Terryberrys

Give-a-WOW Peer Recognition System, contact:

[email protected]

For specific questions, contact Mike Byam, Managing Partner: [email protected]

Follow us on Twitter: www.twitter.com/terryberryco

Like us on Facebook:

www.facebook.com/TerryberryCompany

This program, ORG-PROGRAM-84902, qualifies for 1 recertification credit hour toward PHR,

SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI).

For more information about certification or recertification, please visit the HRCI homepage

at www.hrci.org.
http://www.terryberry.com/mailto:[email protected]:[email protected]://www.twitter.com/terryberrycohttp://www.facebook.com/TerryberryCompanyhttp://www.hrci.org/http://www.hrci.org/http://twitter.com/TerryberryCohttp://www.facebook.com/TerryberryCompanyhttp://www.twitter.com/terryberrycomailto:[email protected]:[email protected]://www.terryberry.com/


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Create a Peer Recognition

Network in Your Business

Learn more:

www.GiveAWow.com

Get the FREE 30-Day Trial

of Give-a-WOW Quickstart.
http://www.giveawow.com/http://www.giveawow.com/


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Corporate Recognition Training

Recognition University Training Programs equip your organizations leaderswith the know-how to energize and engage your workforce through

effective recognition.

On-Site Training Programs

Virtual Training Programs

Learning Toolkits

www.recognitionuniversity.com
http://www.recognitionuniversity.com/http://www.recognitionuniversity.com/

terryberry masteringp2precognition nov7 2011

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