Terminal 1, Departures / Abflug

TO GATES B

12

AIRPORT CITY MALLSUBWAY

TERMINAL 2VIA SKYLINE

GATES B41 – 43

GATES B30 – 33

GATES B24 – 28

GATES C2 – 20

GATES B20 – 23

GATES A11

– 25

GATES A50 – 69

„Puro Gusto“Italian Coffee Bar

Smoking Lounge

GAT

ES B

2 –

9

GATESB2 – 9

GATES B14 – 17B1

GATES B19 B10 – 13

GATE C1

GATESA1 – 5

Upper level

345678

Lounge

ADEPARTURES

BDEPARTURES

GATES

B60 – 63

C B A

CDEPARTURES

GATES B54 – 59

GATES B44 – 48

CHECK-IN

GATESA6–10

TUNNEL TO DEPARTURE GATES A, Z

GATES A26 – 42

Leisure Zone

Open Air Deck

Electr

onics

Play A

rea

„Nato

o“

Health

Food

Bags &

Acces

sorie

s

Currency

Exch

ange

Bags & Accessories

Smokin

g

Lounge

Smokin

g

Lounge

Smoking Lounge Smoking Lounge

Smokin

g

Lounge

Jew

elle

ry

& G

ifts

Fashion, Bags & Accessories

„Goethe Bar“Bar & Restaurant

Hai

r D

ress

er

Fashion & Accessories

Electronics Outdoor Fashion & Accessories

Fashion & Accessories

Luggage &Accessories

Shirts, Blouses & Accessories

Fash

ion &

Acces

sorie

s

Fashion, Shoes & Accessories

Bags & Accessories

Men's Fashion & Accessories

Socks, Tights & Accessories

Men's Fashion & Accessories

Luggage, Gifts & Accessories

Tax Free Refunds

„Huck'sLieblingsplatz“German Bakery

Shirt

s &

Acces

sorie

s

Fash

ion, Tights

& Acc

esso

ries

Duty Fre

e

Duty Free

Duty Fre

e

Duty Fre

e

Bags &

Acc

esso

ries

„Goodm

an&Fil

ippo“

Restau

rant,

Snac

ks

„Sco

om“

Snac

k Bar

„Her

rman

n's“

Snac

k Bar

„Per

fect D

ay“

Coffee

Bar

„Hausmann's“Bar

„Hau

sman

n's“

Restau

rant

„Mondo Bianco“Restaurant & Snacks

ConveniencePress / Books

„Pez

zo d

i Pan

e“

Italia

n Food

„Meyer Deli

Coffee Kitchen"

Fine Food Bar

„Heberer“

German

Bakery

„Perfect Day“Coffee, Snacks

„Puro Gusto“Italian Coffee Bar

Leisure Zone Convenience

Convenience Duty Free

Shoes & Accessories

„Mey

er D

eli

Coffee Kitc

hen“

Fine F

ood Bar

Convenience

Press / Books

FACC Frankfurt Airport Conference Center

Trains

Electronics

Pres

s / Books

Pres

s / Books

Luggag

e,

Bags &

Acces

sorie

s

Men

's Fa

shion

& Acc

esso

ries

Shoe

s

Luggage, Gifts & Accessories

Currency Exchange/Tax Free Refunds

Tax

Free

Re

fund

sTa

x Fr

ee

Refu

nds

Export Certification

Cur

renc

y Ex

chan

ge

Currency

Exchange

Tax Free Refunds

Beauty & Accessories

AlternatingBrands

Convenience Kitchen & Living

„Bistrot Airport Frankfurt“Italian Bar & Restaurant

Fash

ion

&

Acc

esso

ries

Accessories& Watches

Souve

nirs

„Meyer Deli Coffee Kitchen“Fine Food Bar

„Scoom“Snack Bar

„Meyer Deli Coffee Kitchen“Fine Food Bar

Pharmacy

Con

veni

ence

Elec

tron

ics

Elec

tron

ics

& To

ys

„Coff

ee

Fello

ws“

Coff

ee B

ar

Book

s /

Pres

s

Electr

onics

Electr

onics

Souv

enir

s

Airport Sightseeing

Tours &Airport Shop

„Mini-Bar“Snack Bar

Pres

s / Books

Well

ness

Leisu

re

Zone

Jewellery, Bags & Accessories

Jewellery & Watches

Convenien

ce

Jewell

ery &

Watc

hes

Jew

elle

ry &

Wat

ches

Fashion, Bags & Accessories

Confectionery Fashion, Bags & Accessories

Convenience

Smoking

Lounge

Movie

World

Currency

Exchange /

Tax Free Refunds

„Deli Bros“

Fine Food

Restaurant

Electronics

Press / Books

Press / Books

Convenience

Export

Certification

Tax Free

Refunds

Currency Exchange

Duty Free

Duty Free

Duty FreeDuty Free

Sunglasses

Philipp Plein

„Mishba“Snack Bar

„Lucallino“Italian

Restaurant

„Yuna“Asian

Restaurant

Entertainment Gate

Leisure Zone

Leisure Zone Leisure Zone

Fashion & Accessories

Bags & Accessories

Fash

ion,

Tig

hts

& A

cces

sori

es

Convenience

„Natoo“

Health Food

Bags & Accessories Jewellery & Gifts

Souvenirs

Jewellery &

Watches

Play AreaLeisure Zone

Leisure Zone

Gaming World

Movie World

Kitchen & Living

Pop-upstore

LOST & FOUND

Smokin

g

Lounge

My C

loud

Transit

Hote

l

„Coffee

Fello

ws“

Coffee Bar

Souve

nirs

Gifts &

Elec

tronics

Convenien

ce

Play A

rea

Tax F

ree R

efunds

Duty Fre

e

Smokin

g

Lounge

Quiet

Room

Duty Free

Bags &

Acces

sorie

s

Bags,

Luggag

e

& Acc

esso

ries

Bags,

Shoes

& Acces

sorie

s

Electr

onics

Kitchen & Living

Tax Free

Refunds

Pharm

acy

Fashion, Bags

& Accessories

Fashion, Bags

& Accessories

Duty Fre

ePr

ess /

Books

Jewellery& Watches „L

ucullu

s“

Italia

n Restau

rant

„The Bar“Bar

Lounge

„Heberer“

German

Bakery

„Anton & Anni“German Restaurant

& Snack Bar

SouvenirsGifts & ElectronicsBags & AccessoriesPlay Area

Gaming WorldSmoking Lounge Smoking Lounge

Wellness Convenience Duty FreeMovie World

Tax Free Refunds

Export

Certification

Leisure Zone

ZDEPARTURES

GATES Z50– 69

GATES Z11

– 25

TO GATES

Z50 – 69

Leisure Zone

TOYS

LOST & FOUND

Smokin

g

Lounge

My C

loud

Transit

Hote

l

„Coffee

Fello

ws“

Coffee Bar

Souve

nirs

Gifts &

Elec

tronics

Convenien

ce

Play A

rea

Tax F

ree R

efunds

Duty Fre

e

Smokin

g

Lounge

Quiet

Room

Duty Free

Bags &

Acces

sorie

s

Bags,

Luggag

e

& Acc

esso

ries

Bags,

Shoes

&Acc

esso

ries

Electr

onics

Kitchen & Living

Tax Free

Refunds

Pharm

acy

Fashion, Bags

&Accessories

Fashion, Bags

&Accessories

Duty Fre

ePr

ess/

Books

Jewellery& Watches „L

ucullu

s“

Italia

n Restau

rant

„The Bar“Bar

Lounge

Bags & Accessories

„Heberer“

German

Bakery

„Anton & Anni“German Restaurant

& Snack Bar

SouvenirsGifts & ElectronicsBags & AccessoriesPlay Area

Gaming WorldSmoking Lounge Smoking Lounge

Wellness Convenience Duty FreeMovie World

Tax Free Refunds

Export

Certification

Leisure Zone

ZDEPARTURES

GATES Z50 – 69

GATESZ11

–25

TO GATES

Z50–69

Leisure Zone

TOYS

Departures Z Upper Level

Departures Z Upper Level

Last updated: February 2022

Last updated: February 2022

CAR RENTAL CENTER

Factory Outlet Bags & Accessories

Dry cleaning,Locksmith,Shoemaker

„Heberer's“Traditional Bakery

„Scoom“ Snack Bar

„Thong Thai“Asian Food

German Sausage

RestaurantKentucky

Fried Chicken Car Rental Car Rental

Lost & Found

Car Rental

Car Rental

Car Rental

Fashion & Accessories Electronics

„Wiener Feinbäcker“German Bakery

Travel Center

Airport employees only

SupermarketPress & Books

DeutscheBank

Tax FreeRefund

„Ciao Italia“Italian Food

C B A

STREETLEVEL

SUBWAY STREETLEVEL

SUBWAY ARRIVALSBus / Long Distance Trains

SUBWAY

„Backwerk“Bakery

CurrencyExchange

Welcome Center

Currency Exchange Phone Shop

„Ciao Italia“Italian Food

Flower Shop

Meeting Point

Press / BooksCar

Rental„Kamps“

German BakeryATMCurrencyExchange

Tax Free Refunds Convenience

Diamond Lounge

„Kimbo“ Italian

Coffee Bar

Luggage Storage

LONG-DISTANCE TRAINS

123457 68

AIRPORT CITY MALLSUBWAY

ABBBCAIRPORT CITY MALLSUBWAY

AIRPORT CITY MALLSUBWAY

AIRPORT CITY MALLSUBWAY

Street Level

C BAGGAGE CLAIM B BAGGAGE CLAIM B BAGGAGE CLAIM A BAGGAGE CLAIM

Terminal 1, Arrivals / Ankunft, Airport City Mall

TERMINAL 1ARRIVALS /ANKUNFT

AIRPORT CITY MALL

1. What you need for a tax refund

· Get a tax exemption form from the shop.· Fill it out completely

(using the Latin alphabet).

4. Get the refund

· Go to a refund counter.· Present the completed and stamped

tax exemption forms.· Get a cash refund (a small processing

fee is already deducted).

You also have purchases in your carry-on bags?

Then go through the security check and follow steps 3 and 4.

2. Merchandise in checked luggage · Inform the Check-In staff of

your airline about any merchandiseand VAT refunds.

· They will separately tag your bags andreturn them to you for presentationat the customs office.

No bag tag – no tax refund

3. Get a customs stamp

· Go to the customs office and allow enoughtime for the formalities.

· Present your purchased items, your passport,the receipts and the completed forms.

· The customs officer will stamp your voucher and have yourluggage transferred to a belt within the customs area.

Get your tax back!Tax Refund = Price Benefits for visitors who live outside the EU.

All merchandise sold in Europe is subject to a so-called value-added tax (VAT). In Germany: 7% and 19%. If you visit the European Union (EU) but live elsewhere, you can get a refund on any VAT spent when leaving. This exclusively entitles you to save money!

Our advice: Make VAT-free purchases at Frankfurt Airport!

You can get information and assistance for making VAT-free purchases at any shop at Frankfurt Airport.

Remember: in all Duty Free Shops, VAT is already deducted from the prices.

You can obtain VAT refunds from the following tax refund providers at Frankfurt Airport:

Shop

Check-In Tax Refund Counter

Customs office Security Check

SHOPTAXFREE