Telehealth: A New Frontier

TechMED InvitationalAugust 19, 2015

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Telehealth Defined

The use of medical information exchanged from one site to another via electronic

communications to improve a patient’s clinical health status.

American Telehealth Association

Teleheath

40+

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Key Benefits

Access

Efficiency

Quality

Lifestyle

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Telehealth Modalities

TelehealthTelemedicine

Video

Audio

Email

Phone Apps

Image Transmission

& Store Forward

Education (Provider

and Patient)

Health Portals

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Settings• Acute Care

– Telesepsis– Telestroke– Telesitter– TeleICU

• Telehome Monitoring• Telemental Health• Telerehab• TeleSkilled Nursing• Telepathology• Teledermatology• Telejail• Tele…

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Telehealth Programs

6

Tele Patient Monitoring Tele Visits

Tele Intensive

Care

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Visit Practice Guidelines

• Security/Privacy, Inactivity Time Out• Quality• Legal Compliance• Patient Rights/Grievance Process• Patient Choice – Visit Type• Prescribing Policies• Emergency Care Plan• Prior In Person Visit / Assessment• Secure Work Space of Provider• Provider and Patient Identify Verification Process• Bi-Directional Bandwith (384Kbps)• Resolution (640x480) at 30 Frames/Sec• Reliable Connections and Redundancy to Ensure Availability• Encryption

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Operational Challenges• Integration of data into electronic medical record• Operational management programs• Platform that allows physicians and clinicians to document within medical

record while conducting a Telehealth visit• Reimbursement limitations and executive support for cost avoidance value• Strategy for home implementation of medical equipment for monitoring and patient/family education• Patient and Physician acceptance of new technology • Development of new partnership models with payers and other providers

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Telehealth: A New Frontier• The healthcare landscape is changing at unprecedented rates.

• Shifts in payment mechanisms, increased consumer engagement and emerging technologies are forcing healthcare providers and payers to consider innovative methods of care delivery.

• Telehealth is gaining recognition as not only an efficient solution, but an effective one as well.

• Using secure two way communications and high definition audio and video is becoming the strategic game changer that it has promised to be.

• How will providers and payers leverage telehealth solutions?

• What will the healthcare landscape look like when telehealth becomes as ubiquitous as the stethoscope in the provision of healthcare?

Thank You

Patricia Bush R.N., M.S., FACHE, CSSCTampa General HospitalIT Director, Telehealth, Outcomes Management, and Qualitypbush@tgh.org

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