telecoms consortium overview developed from an engineering ethos strong focus on quality and...

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Page 1: Telecoms Consortium Overview  Developed from an engineering ethos  Strong Focus on quality and customer service  Ability to provide voice/data networks
Page 2: Telecoms Consortium Overview  Developed from an engineering ethos  Strong Focus on quality and customer service  Ability to provide voice/data networks

Telecoms Consortium Overview

Developed from an engineering ethos Strong Focus on quality and customer service Ability to provide voice/data networks to

maximise savings Clients from all range of industries – small to

large. Constantly monitoring Tier1 carriers. National Coverage

Page 3: Telecoms Consortium Overview  Developed from an engineering ethos  Strong Focus on quality and customer service  Ability to provide voice/data networks

What our Clients Say National Refridgerants

Mike Price – Financial Director the “initial impression is very good indeed”

SAMS International: Steve Perry - Systems Manager “Telecoms Consortium provided us with the solution through

their excellent product knowledge and their understanding of both voice and data.”

Pat Ternent: University Of Sunderland – Telecoms Manager “We have a good relationship with Telecoms Consortium. They provide a good after-sales

service and have taken the time to understand our business and worked closely with us to provide an solution that satisfies our current needs and can adapt and grow with us.”

 

Page 4: Telecoms Consortium Overview  Developed from an engineering ethos  Strong Focus on quality and customer service  Ability to provide voice/data networks

BT: “We are fully confident that they fully meet

the standards expected of a purveyor of the

BT brand.”Sean HartSales Manager, Network and Switch Partners

BT Partners

Page 5: Telecoms Consortium Overview  Developed from an engineering ethos  Strong Focus on quality and customer service  Ability to provide voice/data networks

BT Network

Main Advantages Best and most established Network Highest quality Network Most resilient Network Most secured investment Most Technically ‘Future Proof’

Network

Main Disadvantages Re-active account management Old legacy billing platform Time consuming admin Complicated report procedures High end user costs

Page 6: Telecoms Consortium Overview  Developed from an engineering ethos  Strong Focus on quality and customer service  Ability to provide voice/data networks

Telecoms Consortium Solution for United Refrigeration

• Take over of all existing analogue and ISDN2 lines• Reduce line rental cost – ISDN2 £90.00 per circuit (BT £93.00)

- Analogue £39.75 per line (BT £41.15)30 minutes of free local and national calls per month on every analogue and ISDN2 line

• Calls and Access as well as CPS on above lines• Voice/Data network constructed to maximise savings• Retention of all existing BT numbering plans• All Network services, ownership/responsibility to remain with BT but to

be facility managed by Telecoms Consortium• Project management, programming of systems and ongoing account

management to be implemented by Telecoms Consortium

Page 7: Telecoms Consortium Overview  Developed from an engineering ethos  Strong Focus on quality and customer service  Ability to provide voice/data networks

Report Options Local call analysis National call analysis Mobile call analysis International call analysis 30 most expensive calls 30 most frequently dialled numbers 30 longest duration calls Breakdown of ongoing branch line rental Department analysis Inter-site traffic – For VoiP (Voice Over Internet Protocol) Time of day analysis Concurrent mobile analysis Inbound report on 0800, 0845 and 0870

Page 8: Telecoms Consortium Overview  Developed from an engineering ethos  Strong Focus on quality and customer service  Ability to provide voice/data networks

Advantages of Telecoms Consortium Solutions

‘One stop shop’ for all communications requirements Accredited BT partnership Vastly superior billing platform One consolidated bill – All charges/all sites on one bill Broadband Accounts up to 8Mb Web-billing – including e-alert Ongoing pro-active account management Complete facilities management Provision of 0870, 0845 and 0800 for customer revenue

stream

Page 9: Telecoms Consortium Overview  Developed from an engineering ethos  Strong Focus on quality and customer service  Ability to provide voice/data networks