Telecommunications Cost AuditingWe know how complex the world of retrospective billing audit is.Could your business benefit?

With increased use of voice, data and mobile services, more businesses are now faced with significant rises in budget costs and therefore require the services of experts who comprehensively understand the complex nature of billing presented by suppliers.

The current array of services, and in many cases increased charges provided by suppliers is now far more complex than ever before. With complexity, inevitable problems will occur within the billing platforms of these suppliers, with many businesses being unsure what exactly they are being billed for and whether the charges incurred are the most cost effective.

All suppliers are guilty of billing errors, with the largest UK telecommunications providers offering the greatest opportunity to recover overcharges. We are currently aware of over 85 repetitive billing errors contained within suppliers’ billing systems.

Telecommunications Cost AuditingWe know how complex the world of retrospective billing audit is. Could your business benefit?

What We DoOur Telecommunications Cost Audit team specialise in providing a full health check on all billing provided by your telecommunications suppliers over the past six years. Our aim is to ensure that your business has only paid for the telecommunications services you have used.

By performing a recovery cost audit on your telecommunication billing, we could help your business by;• Ensuring the bills presented by your suppliers are in line with your

contracts and relevant pricing mechanisms• Ensuring on-going opportunities for savings are identified and

implemented to your account

“The average recovery is between 8-13%

of a customer’s annual telecommunications spend,

resulting in significant returns and on-going

cost savings.”

BenefitsWe operate in a unique utility recovery audit arena and offer a win-win service to you and your business.

we only focus on telecommunications, energy and water

there will be no upfront cost to your business – we are incentivised by the results we deliver

the process will be fully managed by our team from end to end

experienced and knowledgeable team with a minimum tenure of 14 years expertise

our senior consultants have delivered in excess of 1,300 audits and are proficient in all industry sectors

Case Studies

of refunds and savings identified for one of the UK’s largest automotive retailers from an audit of their telecommunications billing

of refunds and savings were identified for a leading high street department store from an audit of their telecommunication and electricity billing

of refunds and savings identified for various Public Sector organisations (Councils, Police, NHS, etc.) following audits of their telecoms and energy expenditures

£100,000+£450,000£500,000

© 2015 Grant Thornton UK LLP. All rights reserved.

‘Grant Thornton’ refers to the brand under which the Grant Thornton member firms provide assurance, tax and advisory services to their clients and/or refers to one or more member firms, as the context requires. Grant Thornton UK LLP is a member firm of Grant Thornton International Ltd (GTIL). GTIL and the member firms are not a worldwide partnership. GTIL and each member firm is a separate legal entity. Services are delivered by the member firms. GTIL does not provide services to clients. GTIL and its member firms are not agents of, and do not obligate, one another and are not liable for one another’s acts or omissions. This publication has been prepared only as a guide. No responsibility can be accepted by us for loss occasioned to any person acting or refraining from acting as a result of any material in this publication.

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Meet The TeamWe are a leading specialist in large-value refund identification and recovery, with each member of the team having a minimum tenure of 14 years expertise in their field. Our senior consultants have delivered in excess of 1,300 audits and are proficient in all industry sectors.

If you would like to find out more about our services please contact one of our dedicated specialists below:

Neal EllisE neal.ellis@uk.gt.comT 0161 214 6386 / 07742 604806

Mike HodgsonE mike.d.roberts-hodgson@uk.gt.comT 0161 214 6384 / 07742 604807