Slide 1

Sales : The TJ way

Slide 2

Training Objective

1. Standardize the Sales Process in TJ

• Telecalling, Sales Meeting

2. Learn some time tested, effective Sales

Strategies

Slide 3

GETTING STARTED

Slide 4

Telecalling for an appointment

1.Greetings • Good Morning Sir/ Ma’am

2.Self & Company Introduction • This is Rohit from Timesjobs.com, a part of The Times Group

3.Confirm of the Name• Am I speaking with Mr. Khanna ?

4.Permission to talk (optional)

• Is it a right time to speak with you Sir ? Good time to talk Sir ?

•

Slide 5

Telecalling for an appointment

5. General Benefit Statement (GBS)• Timesjobs.com is a jobsite from the Times Group which provides end to end, cost effective

Recruitment /& Branding solutions

• Timesjobs.com is a jobsite from the Times Group which provides Comprehensive recruitment

& Branding solutions that assist Corporates

6 Reason for calling• Sir, it is in this regard that I wanted to meet up with you for say 20 minutes, to discuss the

recruitment solutions we have, know your recruitment need & figure out how we can assist

you in your hiring needs.

Slide 6

Telecalling for an appointment

7 Suggestion of Probable Meeting Time/s• Sir, what about today in the second half, let’s say around 3 o’ clock or 5 o’ clock, … (wait for a response)……

Or tomorrow first thing in the morning

• Give alternatives, this enables human mind as it just has to now pick & choose among alternatives presented

8 Agreement on date/time/venue

9 Thank for the appointment • Thanks a lot Sir & look forward to the meeting

Slide 7

Key concepts/strategies learnt : Telecalling stage

• 1) General Benefit Statement (GBS)

• A generic “Need-Benefit” statement that explains how the customers

• will benefit from Meeting the salesperson•

Slide 8

Key concepts/strategies learnt : Telecalling stage

• 2) Suggestion of probable meeting time(s)

Slide 9

Key concepts/strategies learnt : Telecalling stage

• 3) Addressing of Client’s name

• Mr / Miss/ Mrs is used either with the full name : Mr. Rohit Agarwal

• OR only with the surname : Mr. Agarwal

• It is never used only with the first name as is commonly done : Mr. Rohit