techved consulting - usabilty case studies

http://www.techved.com/ @ 2013 Techved Consultinghttp://www.techved.com/ 2013 Techved Consulting India Pvt. Ltd.

We have Expertise to understand yourbusiness needs and provide apt UX solutions for:

• Website

• Intranet

• Extranet

• Widget

• Software

• Mobile and iPad App

http://www.techved.com/

User Centric Approach

Leading UX and Design

Consultancy

More than 15 years of UX Design Experience

Over 100 staff Worldwide

http://www.techved.com/ 2013 Techved Consulting India Pvt. Ltd.

Certificate of Appreciation (STC)

CII Design Excellence Award 2012 (Visual Communication)

Awards

CII Design Excellence Award 2012

(Interaction Des)

CII Design Excellence Award 2012 (Visual Communication)

UI Design Competition (Design Chef)

Silicone IndiaEntrepreneur year 2013 - top 50

Entrepreneurs in Indian IT Industry


Awards

IIT Delhi Excellence Award 2012 for Research and

Innovation

Goldman Sachs Best Business Plan 2012


Awards

Time Research Business Leadership Awards 2013‘Business Excellence in Innovative Website Design’


© 2013 Techved Consultinghttp://www.techved.com/

They trust us. Now you can too.

http://www.techved.com/ © 2013 Techved Consulting India Pvt. Ltd.http://www.techved.com/ © 2013 Techved Consulting India Pvt. Ltd.http://www.techved.com/ 2013 Techved Consulting India Pvt. Ltd.

Case studies on Usability Test



Case Study 1: Magicbricks.com

Project Brief: Techved helped Magicbricks.com to understand the user behavior and conducted usability with MB and Non MB users


Usability analysis done in Techved Consulting for Magicbricks.com

Case Study 1: Magicbricks.com


Case Study 2: EbayProject Brief: Techved helped Ebay. in to understand the user behavior in the checkout process and how users perceive different elements on the website to built “Trust” .

Project Brief: www.shaadi.com is an Indian matrimonial website which helps people find a suitable match.

User Research

Techved Design helped www.shaadi.com in Usability Testing of the website to identify issues being faced by brides, grooms and their parents when using this website. The findings and the solutions given by Techved Design helped the company grow its user base and revenue many folds.


Case Study 3: Shaadi.com

http://www.shaadi.com/

http://www.shaadi.com/

End UserThis profile is the user of Business laptop.This profile was selected to give feedback on Dell laptop as compared to other competitive laptops.

IT ProThis profile is the decision maker or influencer in decision making of what laptops to buy in office. They were selected to understand the important factors considered when buying laptops in various countries.

Methodology

1. Creation of User ProfilesUser Profiles were created prior to the Research to define User Segments of the product.


Case Study 4: Dell Business Laptop

User Research & Competitive Feedback

2. One to One InterviewTwenty Four participants were interviewed about what is important to them in a good quality Business Laptop. They evaluated 6 competitive Business laptops andprovided quality ratings of various components.



3. Analysis and FindingsResults of User Research were analyzed for Quantitative and Qualitative findings.

Content of the Report• Key Takeaways• Findings regarding Physical Quality of Business Laptops• Purchasing / Evaluation Considerations• Quality Evaluation Behaviors (IT Pros)• Business Laptop Quality Competitive comparison• Dell Latitude Scaled back E-series



Usability Study was conducted to understand user’s expectations, needs and their feedback onwww.naukri.com. A comparison between naukri.com and monster.com.

Objectives• To understand expectations, perceptions and requirements of different user profiles who

visit naukri.com.• To understand the interruptions in task flows and errors made by users when using

naukri.com.• Features liked / disliked on naukri.com and monster.com.


Case Study 5: Naukri.com

User Research

http://www.naukri.com/


Case Study 6: Quikr.com

Project Brief: Techved helped Quikr conduct Usability Tests with 30 users to help understand their behavior on Quikr.com. Users belong to one of the five different category of profiles – Job Seekers, Sellers, Buyers, Service Seekers and Rented House Seekers. UX Team at Techved identified major usability problems and gave recommendations on ways to improve those problems on Quikr.


Case Study 7: Freecharge.com

Project Brief: Conduct User Research to identify key pain areas of operators in hospitals when using GE Healthcare X-Ray machines. Provide Design Solutions for the identified pain areas in the interface. User Research was conducted in various provinces of China.

Case Study 8: GE X-Ray Machines


Enter patient’s detailsVisually select organ of body to be X-rayed

Take shots of Xrays Review X-ray results

Case Study 8: GE X-Ray Machines


@ 2012 Techved Consulting@ 2012 Techved Consulting Pvt. Ltd.

Case Study 9: Cape Software

Before..


…After

@ 2012 Techved Consulting@ 2012 Techved Consulting@ 2012 Techved Consulting

Before..

Case Study 9: Cape Software


…After

@ 2012 Techved Consulting@ 2012 Techved Consulting

Before..

Case Study 10: Cigar database software


…After

1. Usability Test

2. Analysis

3. Recommendations

4. Techved Solutions

5. Retrofit Study

Retrofit Study can be availed complementary within 6 months of the Usability Test.


Services

Our company comes with experience that has seen how users behave on the internet, how they have changed over the past years and an understanding of what is needed right now in order to see success.

• We know how to optimize your website.

• We know what content needs to be created in order to give your website a better chance of ranking which will reach out to more users.

• And above all, we have user behavior based solutions to maneuver your website Traffic into a direction which will convert your prospects into Clients.

“Our knowledge of user behavior on internet will help your Business Grow”


Why Us?

Lets Begin

Contact Us : Our Global presence :

[email protected]

022 67421812 / 9029032997

www.techved.com

Corporate Office6th Floor, Thakur Mall Business Center,Thakur Village,Kandivali (E), Mumbai.

Melbourne Office:Level 5.01Collins StreetMelbourne VictoriaAustralia

http://www.techved.com/ © 2013 Techved Consulting India Pvt. Ltd.

Dubai Office:Downtown Dubai,P.O. Box 123234,Dubai, UAE.

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techved consulting - usabilty case studies

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