Technology @ Johnson & WalesKate E. Smith, PMPSenior IT Project Manager

Agenda

J&W Email Account Information Residential Network

Network Admission Control (NAC) Computer Labs Telecommunications Cable TV Computer Specifications Responsible Computing

Email Account Information Why is email needed?

Primary form of communication @ J&W Provides secure access to email, public

folders, shared network disk space, various applications on University servers

Provides access to the computer labs

Email Address & Password Generated automatically format is

username@students.jwu.edu Username and default password

information: uconnect Personal Information View Email Addresses

Email Account Information Microsoft Outlook Web Access

(OWA) Web-based email program Access your mail through your web

browser – from anywhere on the Internet

email.jwu.edu

Email Password Reset Manager Allows you to securely reset your own

forgotten password Otherwise, you must visit a computer lab

Available 24 x 7 – no waiting! Requires you to set up a Q&A Profile

Create as soon as you log in for first time!

Email Password Information Email Password Requirements

Must contain at least six letters or numbers

Cannot be the same as your username Email Password Expiration

Passwords expire every 90 days You must change your password before it

expires to keep your account active Ample warning will be given for

passwords that are about to expire Password changes are required to protect

your account

Spam Management – MX Spam Guard To protect from nuisance emails and

viruses they may carry Intelligently filters all inbound email Quarantined mail is kept for 14 days,

then deleted Spam Summary Report

Appears in your Inbox if someone sends you messages that are possible "junk" or "spam"

J&W ResNet Each res hall room has network access Must have an Ethernet ready port and

a network cable Due to an increase in devices that

some students bring (e.g. gaming consoles), there may be fewer jacks than needed You can purchase an Ethernet hub to solve

this problem For specific settings, visit

helpdesk.jwu.edu students on-campus network res net

J&W ResNet To learn how to connect gaming

systems, visit “student news” on the Help Desk web site main page

Personal wireless access points, routers and DHCP servers are not allowed due to security risks

Peer-to-peer file sharing is restricted An attempt is made to prioritize

academic traffic over entertainment traffic

Network Admission Control A network authentication and

validation security system Prevents infected computers from

accessing the network and infecting other computers

Ensures a safe, secure and reliable network

Prevents outbreaks of viruses/worms by scanning your computer for patches and anti-virus requirements

Network Admission Control To access the University network,

you are required to install the NAC Agent

Your computer must meet these requirements to gain full access to the network: critical Windows updates are installed the automatic updates feature is

enabled antivirus software is installed virus definitions are updated

Network Admission Control If your computer does not meet

the requirements, you will have temporary access to various sites to fulfill requirements J&W provides McAfee anti-virus

software at no cost to all students Your system will be forced

through this check on a weekly basis Keep your computer up to date!!

J&W Wireless Access Connect to the

"WIFIJWU" network

Open a browser and log into NAC for access Same

requirements for NAC will apply

Reminder: personal access points are not allowed in rooms

Academic Center – All hallways CBCSI – 1st floor lounge and 2nd floor meeting space East Hall – 1st floor lounge Edmund Place – Dining room and all lounges Harborside Recreation Center – 2nd floor meeting room Hospitality Center – Dining room and 3rd floor lounge Imperial Hall – Basement lounge John Hazen White – University Club, 2nd, 3rd and 4th floor hallways

McNulty Hall – 2nd thru 7th floor lounges Paramount Building - Library and 1st floor mall Renaissance – 2nd, 7th and 9th floor lounges Snowden Hall - All dining areas, lobby and all lounges South Hall - All 1st and 2nd floor lounges Washington Apartments West Hall – 1st floor lounge Xavier Academic - All hallways and basement lounge Xavier Mercy Hall Yena Center - Library (both floors)

Computer Labs Three primary lab areas

Harborside, Xavier and Academic Computer access is available in both libraries

General-purpose labs and labs equipped with specialized software applications for certain curricula

Students need an active J&W email account to access the computers

Black-and-white printing is available Duplex printing is required

Students are allowed to reserve designated computer labs to practice presentations

Visit helpdesk.jwu.edu students computer labs providence for hours

Student Storage

50MB of server storage space available from computer lab or library machines

Data stored should be considered convenient "working copies" (nothing archival or static in nature should be there)

Can't store illegal or illegally obtained/copyrighted material there

Telecommunications All res hall rooms are equipped with one

telephone line on the University's telephone system

An analog telephone is needed to use the system

Students may bring their own answering machine

J&W is the customer of record for all telephone numbers in the residence halls Students must make any network service provider

aware of this before signing up for credit cards, 800 service or pay-per-call services

Collect calls should not be accepted J&W does not provide access to long distance

service Students may want to purchase prepaid calling cards

or utilize cell phones

Cable TV

J&W provides one cable jack for cable TV service in each room in all residence halls

Students are responsible for providing a TV and TV cable

For channel lineup, visit helpdesk.jwu.edu students on-campus network cable tv

Computer Specifications

CPU/processor Pentium 4, 1.8GHz or faster

Memory (RAM) 1 GB RAM or more

Hard Drive Minimum: 40 GB

Drives CD-RW or DVD-RW

Operating System

Microsoft Vista or Windows XP Professional

Software Microsoft Office, Anti-Virus

Warranty 3 or 4 year option

SecurityComputer lock and/or have computer engraved with name or other identifying information

If you are going to purchase a new computer, here are some things to look for:

Responsible Computing Review and adhere to the Computer Use Policy

helpdesk.jwu.edu students computer use policy Protect all passwords & never share with others!

Use “strong” passwords Keep it secret just like you would an ATM number University employees, including the Help Desk,

will never ask you for your password, nor should you offer it

Visit microsoft.com/protect Do not participate in illegal file sharing

Copyright violations Do not leave valuable equipment unattended

Purchase locks!

University IT Help Desk

Hours Monday-Thursday: 8a-7:30p Friday: 8a-3p (summer hours)

Web site: helpdesk.jwu.edu Phone: 401-JWU-HELP (598-4357)or 866-598-4357 Email: helpdesk@jwu.edu