tech tip - using the information server 4.0 sp 1 configurator

TechTip: Using the Information Server 4.0 SP 1 Configurator on

a Windows 2008 R2 64-bit server

425 Caredean Drive, Horsham, PA 19044

Tel: 877.900.4996

www.wonderwarenorth.com

Owned and Operated by Q-mation, an Independent Wonderware software distribution partner.

NOTE: This article and all content are provided on an "as is" basis without any warranties of any kind,

whether express or implied, including, but not limited to the implied warranties of merchantability, fitness

for a particular purpose, and non-infringement. In no event shall Wonderware North be liable for any

special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or

profits, whether in an action of contract, negligence or other tortuous action, arising out of or in

connection with the use or performance of information contained in this article.

Purpose: Wonderware Information Server is a Web Portal with hooks into many different pieces of Wonderware Software. It can be

used to see things such as InTouch or ArchestrA graphics, Factory Alarms, Query multiple datasources, or an ActiveFactory

Trend/Report. Once the Information Server is installed you are required to use the ‘Configurator’ to complete the process.

Inside the Configurator you will have to ‘Configure’ each of the pieces that make up the Information Server separately. This

Tech Tip is designed to ensure you have all the necessary prerequisites, and guide you to ensure a successful configuration

on a Windows 2008 R2 64-bit server.

Prerequisites: In order to have a successful configuration of the Wonderware Information Server you need to have a number of Role

Services for the Web Server (IIS) installed. To add these Role Services open the ‘Server Manager’ inside of ‘Administrative

Tools’. Select Roles, and click ‘Add Role Services’.




Tel: 877.900.4996



Add the following Role Services:

*Note – WebDAV Publishing is only available for Windows 2008 R2 Server. You must install WebDAV separately if using

Windows 2008 SP2 Standard. It can be downloaded from:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=EF237A40-9D06-4A6C-830C-

31653624CF79#SystemRequirements




Tel: 877.900.4996



After installing all of the Role Services, he next step is to enable the WebDAV publishing inside of IIS. Inside of the Internet

Information Services (IIS) Manager expand Sites, select ‘Default Web Site’, and double-click the ‘WebDAV Authoring Rules’

to open.

Under the Actions list along the right side of the screen, click ‘Enable WebDAV’




Tel: 877.900.4996



Configuration: There are four sections to configure inside of the Configurator:

• Information Server

• ActiveFactory Reporting

• ArchestrA Reports

• Sample Content

Multiviews are not supported on any 64-bit operating system. Multiviews can only be installed and configured on 32-bit

installations of supported operating systems.

Information Server

1- The Virtual Folder Name will be the website your clients will browse to. The default is Wonderware which gives a

website name of http://InfoServerName/Wonderware.

2- The database configuration section identifies the user which will authenticate against the SQL Server to create the

Suitevoyager (Info Server) database. You can use the ‘sa’ account for SQL Server, or a windows account that has

SysAdmin privileges. In SQL Server 2008 not all local admin accounts automatically get granted as sysadmins. They

must be added during the SQL Server installation, or from within the SQL Server Management Studio.

3- The Application account is used by the WIS components to log on and run as Windows Services. The account you

specify must have local administrative rights, and sufficient rights on the domain to retrieve a list of domain users.

Otherwise, domain users will not appear in the User Manager or Panel Manager sections of Information Server.

4- Click Configure




Tel: 877.900.4996



Upon Configuration you will see a green checkmark next to the Information Server component. Depending on the type of

Portal license you have installed. You may see a message other than ACQUIRED for the ‘Write Enable License’. This is a

special type of license required in order to be able to write back values down through your InTouch or ArchestrA graphics.

ActiveFactory Reporting

You must have Microsoft Excel installed on your Information Server in order to view published Excel reports. Supported

versions are: Excel 2003 SP3, 2007 SP2, or 2010 (32-bit only). Configuration can continue on without this, but any published

reports will not work correctly.

Before ActiveFactory Reporting is able to be configured, a default Data Source must be created. This will act as your default

Historian Data Source. Click the button ‘Define New Historian Data Source’.

If this is an upgrade, you do not need to create a new datasource. Select the existing Data Source that was previously

configured.




Tel: 877.900.4996



• Ensure the Database Server Name is that of the Historian.

• The Historian Username and Password will be the user in which you authenticate against the Historian with. The

‘wwUser’ account is sufficient for this connection. It is not an administrative SQL Server account.

• The Provider, by default, is SQLNCLI. This needs to be changed to SQLNCLI10 if connecting to a Historian on SQL

Server 2008.

Enter a SQL Server account that has SysAdmin privileges for Configuration. Once entered, you can click the Configure

button. After Configuration there will be a green checkbox next to ActiveFactory Reporting.




Tel: 877.900.4996



ArchestrA Reporting

ArchestrA Reporting requires two data sources to be defined prior to Configuration. These will define the databases to

which the Sample Reports and Report Builder models will query from. The previously defined Historian Data Source will set

itself as the default. Click the button to ‘Define New Alarm Data Source’.




Tel: 877.900.4996



• Ensure the Database Server Name which hosts the Alarm (WWALMDB) database.

• The Username and Password will be the user in which you authenticate against the Alarm database with. The

‘wwUser’ account is sufficient for this connection. It is not an administrative SQL Server account.

• The Provider, by default, is SQLNCLI. This needs to be changed to SQLNCLI10 if connecting to an Alarm database

on SQL Server 2008.

Once both Data Sources are defined, click the button to Configure. After configuration there will be a green checkbox next

to ArchestrA Reporting.




Tel: 877.900.4996



Sample Content

There is no user input required to configure the Sample Content. Click the Configure button to create the

‘FactorySuiteSample’ database. This contains all of the sample queries, results, process graphics, etc. that come with

Wonderware Information Server.

tech tip - using the information server 4.0 sp 1 configurator

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