tech for nonprofits · tech for nonprofits it's not a faith in technology. it's faith in...
TRANSCRIPT
UNAConference– September2017
TechforNonprofits
It'snotafaithintechnology.It'sfaithinpeople.
~SteveJobs
UNAConference– September2017
Agenda
What?Why?How?TheProcessQ&A
UNAConference– September2017
GoalforToday
Aprocessthathelpsyouevaluatebestsoftwareandtechnologysolutionsforyourorganization
UNAConference– September2017
Alittleaboutme…
NE->SUthereasonwhymakehersmilestillstandingamazingarchitectureSargeras!didImention…
UNAConference– September2017
Thatlittlebitofextratime….
UtahNonprofitsAssociation–SouthernUtahCommittee(UNASUC)GirlsontheRunSouthernUtahSouthernUtahCodeCampDevEngage
UNAConference– September2017
YourMission.MyFocus.
Technology:WebDevelopmentOnlineMarketing
Development:StrategicPlanningProcessImprovementOrganizationalDevelopment
EmpoweringYourOrganizationtoAchieveMore
UNAConference– September2017
SomeTermsYouMightEncounterSAAS
softwareasaservice;softwarethatislicensedonasubscriptionandcentrallyhosted;GoogleApps,QuickBooksOnline,Bloomerang
APIapplicationprograminterface;protocolsandtoolsthatspecifyhowsoftwareinteracts
CMScontentmanagementsystem;anapplicationthatsupportsthecreationandmodificationofdigitalcontent;WordPress
OpenSourcesoftwarewhereinthecopyrightisopentostudy,change,anddistributiontoanyoneforanypurposewithintherestrictionsofthelicense;Firefox,LibreOffice
UNAConference– September2017
What?Why?How?Identifyinganeedandfindingtherightsolution
UNAConference– September2017
FirstStep:
Doweneedit?
UNAConference– September2017
Itdoesn’thavetoberocketscience!
UNAConference– September2017
I_CARREPioneeredbyChristiePitzer,ChangLiu,JackT.Marchewka fortheLordofLifeCommunityChurch
Developedasatooltoassistnonprofitorganizationsevaluateawebdesignproject
Appliesprojectmanagementconceptstohelporganizationsidentifyrequirements,strategies,andgoalsfornewtechnology.
Pitzer,Christie;Liu,Chang;andMarchewka,JackT.(2006)"TheI_CARREMethodology:AnOrganizedApproachtoSelectingWebDesignSoftwareforNonprofits," JournalofInternationalTechnologyandInformationManagement:Vol.15:Iss.4,Article3.Availableat:http://scholarworks.lib.csusb.edu/jitim/vol15/iss4/3
UNAConference– September2017
WhatisI_CARRE?
Initialize- Whatisthedrivingforce?Whatisthevaluetotheorganization?
Champion- Assignachampion
Assess- Definerequirementsthatalignwiththegoalsoftheorganization
Research- Developalistofresources,organizeaknowledgebaseRank- Identifycriteriaandranktechnologytoreveal“bestfit”Evaluate- Definehowtoevaluatethetechnologybeforepurchasing
UNAConference– September2017
TheBasics(initialize)
alignwithgoals?whowilluse?skilllevel?haveresources?staffingchanges?buy-in?
whoisthechampion?whatdoesitbringthatwedon’talreadyhave?
UNAConference– September2017
YourChampion
Achampionshould:becomfortablewithtechnologyhavesomelevelofexpertisewithtechhavegoodcommunicationskillsstakeinfinaloutcome
Beware:don’tbecometoodependentonyourchampionbecautiousofownershipissues
UNAConference– September2017
Assessment
Whatisthenewtechnologysupposedtodo?Functionalityrequirements
#ofrecordsstored,#emailssent,security,availability
UserrequirementsTechnicalskill,timerequirement
SystemrequirementsOnline,on-premises,space
LegalrequirementsAccessibilityrequirements
Definerequirementsthatalignwiththegoalsoftheorganization
UNAConference– September2017
ResearchTime
Askatechnologyconsultant
Don’tgetboggeddowninjargon
Skillsinventoryofstaffand/orprimaryusers
AskforreferencesANDcheckthem
Document,document,documentContactinformation,notes,etc.
Resources:TechSoup
techsoup.org
NTENnten.org
Idealwareidealware.org
NonprofitTechforGoodnptechforgood.com
SocietyofNon-ProfitOrganizationssnpo.org
UNAConference– September2017
Ranking
UsetheSoftwareEvaluationWorksheettohelpintheevaluateneworreplacementtechnologyPossiblyuseaweightedscore
Lookforabalancebetweenease-of-use,costs,andefficiency
Identifycriteriaandranktechnologytoreveal“bestfit”
UNAConference– September2017
RankingExample– RegularScoringCategory Requirement Vendor
OneVendorTwo
VendorThree
System Browser Independent 9 9 9
User No previous programming experience required
8 7 7
User Strong Vendor technical support 6 8 6
User Staff member or volunteer has used the tool before
5 9 7
User Easy to maintain text and update 7 7 7
Functionality Includes sample Web pages and design templates
9 9 9
Functionality Offers tools for 508 adherence and accessibility 7 8 10
FunctionalityAvailable as a suite of products including graphics software and publishing software
5 8 10
Functionality Supports database driven Websites 7 9 9
Cost Affordable price after nonprofit and vendor discounts
5 10 3
Score 68 84 77
UNAConference– September2017
RankingExample– WeightedScoringCategory Requirement Weight Vendor
OneVendorTwo
VendorThree
System Browser Independent 5% 9 9 9
User No previous programming experience required
15% 8 7 7
User Strong Vendor technical support 15% 6 8 6
User Staff member or volunteer has used the tool before
10% 5 9 7
User Easy to maintain text and update 15% 7 7 7
Functionality Includes sample Web pages and design templates
15% 9 9 9
Functionality Offers tools for 508 adherence and accessibility 5% 7 8 10
FunctionalityAvailable as a suite of products including graphics software and publishing software
5% 5 8 10
Functionality Supports database driven Websites 10% 7 9 9
Cost Affordable price after nonprofit and vendor discounts
5% 5 10 3
Score 100% 7.0 8.2 7.55
UNAConference– September2017
Whichone?Whichone?
Reviewrankingsfromprevioussteps
Arethereanyitemsthatyouneedmoreinformationon?
Takeitfora“testdrive”.Askforademo,trial,etc.
Comparethe“best”anddeterminewhatfeaturesarecritical(showstoppersifyoudon’thavethem)
Identifycriteriaandranktechnologytoreveal“bestfit”
UNAConference– September2017
FurtherReadingHeatherMansfield’sarticle– “59UsefulMobileApp&OnlineToolsforNonprofits “
http://www.nptechforgood.com/2017/05/02/59-useful-mobile-apps-online-tools-for-nonprofits/
SoftwareAdvice– “Buyer’sGuide– NonprofitSoftware”http://www.softwareadvice.com/nonprofit/#buyers-guide
Techsoup’s donormanagementsoftwarecomparisonhttp://www.techsoup.org/support/articles-and-how-tos/choose-the-right-donor-management-software-through-techsoup
Buffer’s“ScientificGuidetoPosting…”https://blog.bufferapp.com/best-time-to-tweet-post-to-facebook-send-emails-publish-blogposts
UNAConference– September2017
ContactInfo:
(435)229-6423
YourMission.MyFocus.EmpoweringYourOrganization
toAchieveMore