TeamworkingTeamworkingSo you think you are a team So you think you are a team

player?player?

RationaleRationale

Human achievement is limitedHuman achievement is limited people people need tneed to work togethero work together

TeamsTeams achieve more achieve more than individual than individual efforts combinedefforts combined this is called synergythis is called synergy

TTeam success eam success depends ondepends on how how membersmembers work together work together not just skills of individualnot just skills of individual member memberss

T E A MT E A M

TTogetherogether

EEveryoneveryone

AAchieveschieves

MMoreore

There is no “I” in the word

TEAM

What is a Team?What is a Team?

A group of people do not necessarily A group of people do not necessarily make a teammake a team

A team is a group of people with a A team is a group of people with a high degree of interdependencehigh degree of interdependence

focused on focused on jointjoint achievement of a goal achievement of a goal or taskor task

The group agrees on the goal The group agrees on the goal && process of achievementprocess of achievement

Key PrinciplesKey Principles

Each team has commonEach team has common mmissionission or goal or goal purposepurpose

MMembers are interdependentembers are interdependent need each other to achieve purposeneed each other to achieve purpose bring in experts when neededbring in experts when needed

AAgree gree toto work together effectively work together effectively to reach to reach commoncommon goal goal

Failure of one will result in team failureFailure of one will result in team failure

InterdependenceInterdependence

IndependentDependent

Interdependent

Team BehavioursTeam Behaviours

CompetitiveCompetitive working against other teamsworking against other teams

CollaborativeCollaborative working with other teamsworking with other teams

Task-orientedTask-oriented focused on the jobfocused on the job

StrategicStrategic seeing big pictureseeing big picture

ChallengingChallenging effectively disagreeingeffectively disagreeing

Team DevelopmentTeam Development

Forming Storming Norming Performing

formalitieformalities are s are

preservepreserved & d &

members members are are

treated treated as as

strangersstrangers

members members start to start to

communicatcommunicate but e but

probably probably still still do not do not

view view themselves themselves as part of as part of aa team. They team. They

attackattack others others insular insular

attitudes attitudes while while

guarding guarding their owntheir own

people people feel part feel part

of the of the team & team & realise realise

that they that they can can

achieve achieve work if work if they they

accept accept other other

viewpoinviewpointsts

the team the team works in an works in an

open & open & trustingtrusting

atmospheratmosphere where e where

flexibility is flexibility is the key & the key &

hierarchy is hierarchy is of little of little

importanceimportance

Essential Skills for Essential Skills for TeamworkTeamwork

Listening Listening Members in team listen to each other's ideasMembers in team listen to each other's ideas Members build off each other's ideasMembers build off each other's ideas

QuestioningQuestioning Members question each otherMembers question each other Members interact, discuss & pose questionsMembers interact, discuss & pose questions

PersuadingPersuading Members use persuasionMembers use persuasion Members exchange, defend & rethink ideasMembers exchange, defend & rethink ideas

Essential Skills for Essential Skills for TeamworkTeamwork

RespectingRespecting Members respect opinions of othersMembers respect opinions of others Members encourage & support ideas & Members encourage & support ideas &

others effortsothers efforts HelpingHelping

Members help each otherMembers help each other SharingSharing

Members share & offer ideas & report Members share & offer ideas & report their findingstheir findings

ParticipatingParticipating All members contribute to task at handAll members contribute to task at hand

Tips for TeambuildingTips for Teambuilding

Form teams to solve real work issues Form teams to solve real work issues & improve real work processes& improve real work processes

provide the team with teamwork trainingprovide the team with teamwork training focus on accomplishing the projectfocus on accomplishing the project

– not on how to work together as a teamnot on how to work together as a team

Hold meetings to review projects & Hold meetings to review projects & progressprogress

recognize when a group is not recognize when a group is not developing a healthy relationshipdeveloping a healthy relationship

examine the team's progressexamine the team's progress see if the team has difficulties in see if the team has difficulties in

agreeing on best approachagreeing on best approach

Tips for TeambuildingTips for Teambuilding Build fun & shared experiences into agendaBuild fun & shared experiences into agenda

help team think as a unit within a fun work help team think as a unit within a fun work environmentenvironment

ensure everyone on the team feels involved & ensure everyone on the team feels involved & appreciatedappreciated

sponsor company dinners or sporting events or team sponsor company dinners or sporting events or team retreatsretreats

Use icebreakers & time-limited fun team-Use icebreakers & time-limited fun team-building exercisesbuilding exercises

use icebreakers & group activities to promote use icebreakers & group activities to promote interaction & camaraderie interaction & camaraderie

Celebrate group successes publiclyCelebrate group successes publicly recognize group as a whole for accomplishmentsrecognize group as a whole for accomplishments

– not just individuals within the groupnot just individuals within the group constructive group praise is best policyconstructive group praise is best policy

Goal SettingGoal Setting

Make Make teamteam goals goals SMARTSMART

SSpecificpecificMMeasurableeasurableAAchievablechievableRRealisticealisticTTime Boundime Bound

Types of TeamsTypes of Teams

BBasic teamasic team Team LeaderTeam Leader TaskTask Manager Managerss SStafftaff members members

ad hocad hoc task force or committee task force or committee formed forformed for specific purpose specific purpose limited time periodlimited time period

EExperts from different disciplinesxperts from different disciplines new productnew product development development new system or new system or processprocess

Team DimensionsTeam Dimensions PurposePurpose

PProduct developmentroduct development QualityQuality assurance assurance MarketingMarketing strategy/plan strategy/plan ssystems ystems developmentdevelopment Policy formulation Policy formulation etc.etc.

DurationDuration ppermanentermanent ad hocad hoc – limited time period – limited time period

MembershipMembership FunctionalFunctional CCross functionalross functional

Discussion PointsDiscussion Points

What is the best definition of a team What is the best definition of a team player?player?

What role would you like to play in a What role would you like to play in a team?team?

How do you support team members who How do you support team members who are struggling?are struggling?

What is the first thing a team should do?What is the first thing a team should do? What team do you admire the most?What team do you admire the most? What is better – a team working together, What is better – a team working together,

or individuals working to a common aim?or individuals working to a common aim?