team technology webinar saahil goel hw1
TRANSCRIPT
Team Technology WebinarWeb Conferencing
Team Technology WebinarWeb Conferencing
Virtual Team and Collaborative Support Technologies
Presented By: Saahil GoelAugust 31, 2008
1Collaborative Team Technology
Collaborative Technology:Web Conferencing
Collaborative Technology:Web Conferencing
• Web and Video Conferencing– Share desktops and documents– Allows a team member to “present” and annotate– Enables audio and visual communication across all
team members– Can be accessed using a simple web browser– Can be used to hold live meetings over the
internet across geographical boundaries
2Collaborative Team Technology
Financials: Web Conferencing
Financials: Web Conferencing
• Hosted server solution– Pay-Per-Use– Contractual flat fee
• Software licensed solution– Annual license fee based on number of users– Organization runs web conferencing software at
their own site
3Collaborative Team Technology
Financials: Web Conferencing
Financials: Web Conferencing
Technology Cost Details Rate
WebEx On-Demand*(Pay-Per-Use)
60 minute meeting with 10 participants = $318.00
$0.55 / participant / minute
WebEx Hosted Solution**(Meeting Center)
9 hosts for one month = $621
$69 / month / host
*http://www.webex.com/fileadmin/ppu_calc.html**http://www.webex.com/smb/web-meeting-center.html
4Collaborative Team Technology
Organizational Stakeholders: Web Conferencing
Organizational Stakeholders: Web Conferencing
• Managers: to conduct online meetings for tactical decision-making with maximum efficiency
• Implementers (developers, workers): to remotely work on systems and systems infrastructure (coding, hardware maintenance)
• Top-Executives: to conduct strategic directional meetings in global companies
5Collaborative Team Technology
Products and Services: Web Conferencing
Products and Services: Web Conferencing
• Adobe Acrobat Connect• Convenos Meeting Center• Genesys Meeting Center• Glance• GoToMeeting• IBM Lotus Sametime• InterCall• Microsoft Office Live Meeting• WebEx• WebTrain• DimDim (Open Source)
http://en.wikipedia.org/wiki/Web_conferencing6Collaborative Team Technology
Products and Services: Web Conferencing
Products and Services: Web Conferencing
http://en.wikipedia.org/wiki/Comparison_of_web_conferencing_software
7Collaborative Team Technology
Technology Maturity: Web Conferencing
Technology Maturity: Web Conferencing
High Profile Vendors: Microsoft and Web-Ex – solutions for large scale enterprises
Ease of Use: Pay-Per-Use, On-Demand, Software license; minimized hardware requirements
Development and Support: Proprietary products, open source (DimDim), paid support
8Collaborative Team Technology
Situation Suitability: Web Conferencing
Situation Suitability: Web Conferencing
Well Suited Not Well Suited
Geographically Dispersed Team members Physical presence is required to complete task
Tactical and strategic decision-making meetings
Team members are not technology savvy and uncomfortable – distraction may lead to ineffective meeting
One-to-many training/presentation Inconsistent hardware availability/failure
Examples-1.Contractual negotiations2.Country directions monthly meeting3.Information sharing/introduction and decision-making managerial meetings4.Product demo to client meeting
Examples-1.Inconsistent internet bandwidth availability to team members2.Technology-challenged virtual team members3.Inability of team members to concentrate
9Collaborative Team Technology
Critical Success Factors: Web Conferencing
Critical Success Factors: Web Conferencing
• Real-Time Video/Audio– Non-verbal cues that are important in strategic decision-
making meetings or contractual negotiations– May be lost if there is a considerable lag; may also lead to
confusion amongst team members
• Availability of consistent technology and communication channels
• Disciplined team members with high levels of concentration
• Detailed planning for web conference
10Collaborative Team Technology
Thank YouThank You
• Please post questions to – [email protected]– [email protected]
11Collaborative Team Technology
ReferencesReferences• http://www.networkcomputing.com/channels/collaboration/showArticle.j
html?articleID=174403432• http://www.articlesbase.com/leadership-articles/the-pros-and-cons-of-
web-conferencing-337889.html• http://www.megameeting.com/video-conferencing-whitepapers.html• http://en.wikipedia.org/wiki/Web_conferencing• http://en.wikipedia.org/wiki/Comparison_of_web_conferencing_software• http://www.webex.com/fileadmin/ppu_calc.html• http://www.webex.com/smb/web-meeting-center.html
12Collaborative Team Technology