team management

49
Sara Sayed M. Abdelkader Teaching Assistant Suez Canal University Team Management Copyright 2013

Upload: sara-abdelkader

Post on 28-Nov-2014

440 views

Category:

Education


0 download

DESCRIPTION

Simple introduction to Team management concepts..

TRANSCRIPT

Page 1: Team management

Sara Sayed M. AbdelkaderTeaching AssistantSuez Canal University

Team Management

Copyright 2013

Page 2: Team management

Agenda

Understanding the Individual Person.

Organizational Culture.

The Role of the Manager.

Restructuring and Change Processes.

Team-Building and the Leadership Role.

Organizational Skills.

Essentials of Human Resources Mang.

7

6

5

4

3

2

1

Copyright 2013

Page 3: Team management

Copyright 2013

• The starting point of understanding people is to realize and accept the fact:

• Two people may respond completely different to the same action.

Understanding the Individual Person.

Everyone is not like you!1

Page 4: Team management

• A lack of understanding of ourselves and others can lead to real problems such as tension, disappointment, hurt feelings, unmet expectations and poor communication.

Understanding the Individual Person.

Templates

Copyright 2013

Understanding People will make you successful enterprenuer,dedicated employee and friendly colleague.

12

Page 5: Team management

Copyright 2013

Why understanding individual personalities?

Positive relationships come from having an accurate, healthy,constructive view of yourself and others.

Page 6: Team management

Copyright 2013

• The Model of Human Behavior

Understanding the Individual Person.

Using a POSITIVE

approach to

address BLIND-

SPOTS.

(your blind-spots

should "concern

you")

Using a POSITIVE

approach to

highlight

STRENGTHS.(your strengths should "carry you")

1 2

Page 7: Team management

Your own footer Copyright 2013

There are 4 behavioral tendencies to help characterize people:

• Outgoing• Reserved• Task-oriented• People-oriented

The Model of Human Behavior

Page 8: Team management

Templates

Everyone has some of all 4 of these tendencies at different times and in differentsituations.

Copyright 2013

The Model of Human Behavior

Outgoing

Task - Oriented

People - Oriented

Reserved

21

34

Page 9: Team management

Copyright 2013

The Model of Human Behavior

Outgoing

Task - Oriented

People - Oriented

Reserved

InspiringInterestingInteractive

DominantDrivingDoer

SupportiveSteadyStable

CautiousCompetentCareful

D I

C S

Page 10: Team management

Loves to interact, socialize andhave fun. This person is focused on what others may think of him or her.

Enjoys relationships,helping or supporting other people and working together as a team.

Seeks value, consistency andquality information. This person focuses on being correct and accurate.

Inspiring "I"

Cautious "C"

Supportive "S"

Focused on getting things done, accomplishing tasks, getting to the bottom line as quickly as possible and MAKING IT HAPPEN!

Dominant "D"

Copyright 2013

Page 11: Team management

The elevator doors are about to close on an eager rider who is trying to get on the elevator. Four people are already inside the elevator.

Copyright 2013

Which Type are you?

The Elevator Test:

Is on a hurry and does not want to

wait

Happy either

way and waiting

Holds the door

open

Calculates the weight to see if the elevator can handleanother person

Page 12: Team management

Copyright 2013

What is your PQ ? Your Personality Quotient

DISC Test Test 2

Page 13: Team management

Agenda

Understanding the Individual Person.

Organizational Culture.

The Role of the Manager.

Restructuring and Change Processes.

Team-Building and the Leadership Role.

Organizational Skills.

Essentials of Human Resources Mang.

7

6

5

4

3

2

1

Copyright 2013

Page 14: Team management

Copyright 2013

Team Building

• A team is a group of people working towards a common goal.

• ‘Team Building' is the process of enabling that group of people to reach their goal. 

Page 15: Team management

How To build effective Teams (1)

Copyright 2013

Context

•Understand their Role.

•Define team's importance to accomplishment of goals.

•Understand their Vision & Value.

Clear Expectations

Templates

Commitment

•Do team members want to participate?

•Members committed to accomplishing mission ? 

•Excited &challenged by the team?

Templates

•Goals should be designed to be “SMART”.

• Understand why the team is created?

•Constancy of purpose with resources of people, time and money?

321

Page 16: Team management

How To build effective Teams (2)

Copyright 2013

 Competence

•Appropriate people participating?

•Enough knowledge, skill and capability

• Access to the help needed.

Communication

Templates

Control

•Enough freedom and empowerment?

• Understand their boundaries?

•Limitations defined?

Templates

•Consistent communication.

• Honest Feedback.

•Newsletters, status reports, meetings, emails

654

Page 17: Team management

How To build effective Teams (3)

Copyright 2013

 Creative Innovation

•Value creative thinking, unique solutions, and new ideas?

•Reward people who take reasonable risks to make improvements? 

Collaboration

Templates

Consideration

•Determine membership of the team.

•Determine time frames for starting &end of team.

•Assign the role of leader. 

Templates

•Understand the stages of group development? 

• Working together effectively interpersonally?

•Cooperate to accomplish goals.

654

Page 18: Team management

Copyright 2013

Activities Team Building

2 Truths & a Lie !FLOOR DESIGN

Page 19: Team management

Agenda

Understanding the Individual Person.

Organizational Culture.

The Role of the Manager.

Restructuring and Change Processes.

Team-Building and the Leadership Role.

Organizational Skills.

Essentials of Human Resources Mang.

7

6

5

4

3

2

1

Copyright 2013

Page 20: Team management

Your own footer Your Logo

What is Leadership?

A process of influence beyond scope of formal authority

Ability to influence people to achieve extra-ordinary results

3 A process of influencing people to achieve goals and produce change

Leadership is providing a vision..that attracts people..to a cause and inspiring them to work..

2

1

Page 21: Team management

Leadership and Management

•Getting done through other people.

•Complete tasks efficiently.

Management

•An influence process beyond scope of formal authority.

•Ability to influence people to achieve extra-ordinary results.

Leadership

Copyright 2013

Page 22: Team management

Copyright 2013

• Peter Drucker:

Leadership and Management

“Managers are people who do things right; while leaders are people who do the right thing ” .

3

Page 23: Team management

Leadership and Management

• Focus on things Do things right Plan Organize Direct Control Follows the rules

Management

• Focus on people

Do the right things Inspire Influence Motivate Build Shape entities

Leadership

Copyright 2013

Page 24: Team management

Copyright 2013

What is important as a leader

Leadership and Management

“Is not what happens when you are there; it is what happens when you are not there!” .

3

Page 25: Team management

Copyright 2013

the least important wordI

The 1 most important wordWe

The 2 most important wordsThank you

The 3 most important wordsIf you please

The 4 most important wordsWhat is your opinion ?

The 5 most important wordsI am proud of you

The 6 most important wordsI admit I made a mistake

Page 26: Team management

Agenda

Understanding the Individual Person.

Organizational Culture.

The Role of the Manager.

Restructuring and Change Processes.

Team-Building and the Leadership Role.

Organizational Skills.

Essentials of Human Resources Mang.

7

6

5

4

3

2

1

Copyright 2013

Page 27: Team management

Copyright 2013

Organizational Skills

• Organizational skills enable people to plan and carry on activities effectively. To put order to a situation, objects, or people.

Page 28: Team management

Team manager View

Copyright 2013

Understand the internal functioning of an organization and Team and know how it achieves its specific objectives.

Skilled in personal organization.Ability to work with and develop teams and create appropriate environments to achieve objectives.

Four critical components are rewarding achievements, providing feedback, recognizing strengths and providing challenges.

1

2

3

Page 29: Team management

General Organizing Skills:determine the supplies they need, how to arrange their files and whom to contact for specific information. 

Planning and Scheduling:Plan tasks ahead of time to bring the project to fruition.allocating a time period for specific tasks or workload.

Pirioritizing:Determining the order for which to complete each of your tasks.

Coordinating Resources:Coordinate both internal and external resources.

Copyright 2013

Team member View1

2

3

4

Page 30: Team management

Copyright 2013

5 Magical Tips!

Check emails twice a day and let people know this is what you do, so they don't expect a response outside of those times.

Page 31: Team management

Copyright 2013

5 Magical Tips!

Apply the 3 "D's" in handling every piece of correspondence: 

deal with it, delegate it or destroy it.

Page 32: Team management

Copyright 2013

5 Magical Tips!

Schedule meetings with other staff once a day to avoid constant interruptions.

Page 33: Team management

Copyright 2013

5 Magical Tips!

Keep a day timer with hourly timeslots to indicate what your tasks are throughout the day.

Page 34: Team management

Copyright 2013

5 Magical Tips!

At the end of the day, check your calendar to see what your first task is for the next day and do any

necessary advanced preparation.

Page 35: Team management

Organization SkillsActivities

Copyright 2013

Blind Modeling

Scavenger Hunts

Page 36: Team management

Agenda

Understanding the Individual Person.

Organizational Culture.

The Role of the Manager.

Restructuring and Change Processes.

Team-Building and the Leadership Role.

Organizational Skills.

Essentials of Human Resources Mang.

7

6

5

4

3

2

1

Copyright 2013

Page 37: Team management

Copyright 2013

Change and Restructuring Processes

Change and restructuring often provide opportunities to improve work organization and the content of jobs and for changes in roles and responsibilities which may enhance skills and career development while leading to better and more efficient use of staff resources as well as other resources.

Page 38: Team management

Copyright 2013

Change and Restructuring Processes

However, change and restructuring may also impact on the stability of staff management relations and create concerns among staff affected by the change or restructuring.

Page 39: Team management

Copyright 2013

Guidelines

Fear

Meeting

Rumors

Feedback

Communicate

Stress

Page 40: Team management

Planning for Change

Copyright 2013

Purpose &

Budget

Timing &

Costs

Structure

&Jobs

Page 41: Team management

Agenda

Understanding the Individual Person.

Organizational Culture.

The Role of the Manager.

Restructuring and Change Processes.

Team-Building and the Leadership Role.

Organizational Skills.

Essentials of Human Resources Mang.

7

6

5

4

3

2

1

Copyright 2013

Page 42: Team management

Copyright 2013

Essentials of Human Resource Manag.

The function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization. 

Page 43: Team management

Copyright 2013

Importance

• The 1 most important word• Staff is the most important resource in

the organization.

• It is a key ingredient to success.

• It creates organizational accomplishments and innovations.

Page 44: Team management

Copyright 2013

HR Management Process

Page 45: Team management

Agenda

Understanding the Individual Person.

Organizational Culture.

The Role of the Manager.

Restructuring and Change Processes.

Team-Building and the Leadership Role.

Organizational Skills.

Essentials of Human Resources Mang.

7

6

5

4

3

2

1

Copyright 2013

Page 46: Team management

Copyright 2013

Organizational Culture

Culture is an observable, powerful force in any organization. Made up of its members’ shared values, beliefs, symbols, and behaviors.

Page 47: Team management

Copyright 2013

Highlights

• The values and behaviors that contribute to the unique social and psychological environment of an organization.

• It includes an organization's expectations, experiences, philosophy, and values that hold it together, and is expressed in its self-image, inner workings, interactions with the outside world, and future expectations.

• It is based on shared attitudes, beliefs, customs, and written and unwritten rules that have been developed over time and are considered valid.

Page 48: Team management

Copyright 2013

Types of Cultures

Page 49: Team management

THANK YOU!

Your Logo