Team Building for Small & Medium Sized Businesses

Business Support & Mastermind Group – November, 2013

What’s Your Goal?

» How many total employees do you have?» Do you have remote employees?» How long has your longest tenured employee

been with you? What is your turnover?» When did you hire your last employee?» Do you have an employee o the month

program?» Are you ready to make changes?

What Factors Should be Focused On?

» Behaviors – Actions that make a substantial & lasting impact on others.

» Relationships – This is the heart of leadership. If you can’t connect, you can’t lead.

» Attitudes – Encompassing strategic, posture, and culture choices around how to win. You set the bar.

» Values – The bedrock of a high performing team. Get & stay clear on what really matters.

» Environment – Set the context for everything else by understanding where you are bringing value.

Factors in Graphic Form

Did you know?

» A well-trained, happy group of employees who are invested in their roles will deliver significantly stronger results.

» Customers can spot the difference between employees who love what they do and where they work, and employees who are showing up for their paycheck.

» Knowledgeable, happy employees who are well treated by their employer will perform at a

dramatically higher level than those who are not. These employees know

that their employer has confidence in their abilities, and is invested in their success. In return, they often go above and beyond the call of duty to make the sale and get the job done.

Teams with <10 Members

» Works with companies or teams!» Adopt a start-up mentality with few limits!» Assess the competition, find a niche.» Get clear on your values that will hold.» Be sure everyone owns the values.» Focus on Problem Solving in your niche.» Be flexible, adaptable and own your actions.

Dump employee of month program.» Create & maintain momentum.» Think like a nuclear family for now.» Reward & honor met commitments

Teams with 10 – 30 Members

» Here you enter the extended family stage.» Understand a strategy for what/how you work.» Attitude begins to be important and grows.» Offer play events for your team, with value.» Need to have basic people management rules.» Reward the team for going above & beyond.» Emphasize market differentiation.» Communications must be strategic and clear.» Reward & honor met commitments

Teams with > 30 Members

» Hierarchy should be an acquaintance, not law.

» Organizational & processes start to mature.

» Culture becomes more important as does DNA.

» Provide Empowering & Enabling Processes.

» Leader must own & reinforce vision & values.

» Think of a flat organization made up of cells that work together, like a well oiled machine.

» Follow-through & honor commitments.» Honor integrity & authenticity.

Thought about training?

» Give new employees all the information they need to be successful in their roles

» Allows you to seamlessly implement new policies and procedures

» Show your staff that you are invested in their employment with you

» Allows you to establish performance standards» Give both you and your staff an opportunity to

ask questions and receive feedback

More In Depth Leadership Development for Managers/Owners

» John Wooden’s Leadership Pyramid» Gallup Strength’s Finders & DiSC

Assessments» Sessions on Servant Leadership Focus» John Maxwell’s – 21 Laws of Leadership» Understanding Vision, Mission and

Leadership